Marcus Hooper came and helped me and my family when we were stranded in a parking lot about 15 mins…read moreaway from home. He provided us with excellent service and assisted us when we didn't know what to do with our vehicle. He walked us through the process with patience and gave us great instruction. Thank you so much!

Great experience! The tow truck came a few minutes earlier than scheduled time and my mustang was…read morecarefully harnessed and towed! The tow was able to place my car the backyard despite some challenging obstacles! I will use this service any and all times I need a tow!

Worst possible experience for detailing my car. Brought them a 2002 Lexus SC430 car to paint lower…read morefront bumper, they did a great job. They offered to "detail" it for $500 using a "subcontractor" I said too much. Checked around and that seemed like the going rate so I went with it. Now the word detail in my mind is this; 1. Clean doorjambs and rubber, all windows essentially everything in and out 2. Clean trunk jamb and all jambs and rubber 3. Vacuum and clean inside, spot shampoo as required 4. I paid for engine detail also THEIR QUOTE: This includes door jambs, interior door panels, engine bay, and a coat of wax on the outside. I go to pick it up - door jambs are ok. I open trunk where the hard top slides into - hadn't even been opened. They didn't even know the hard top went into the trunk - all rubber and jambs were very dirty filled with leaves and such as was trunk. Showed them how it works and all the jambs/rubber that needed cleaning and they said we will fix this. That was somewhat understandable if you didn't know how the vehicle worked. Went back today for final - moved the front passenger seat up - leaves and debris behind seat, leaves and debris under edge of floor matt. Neither Matt was cleaned/shampooed. Was told that was part of a full restoration. Also found the rubber seal about lower window part of the hard top window wasn't cleaned or touched. Was too that they didn't want to mess with that because it would take the lubricant off the seal and they don't normally touch the seals. Really? The seal is dry and old not flaky or dry rotted. Somehow the others were fine. Lots of excuses that pointed to a serious issue with quality. Now I said if this subcontractor detail company can't even vacuum I'd like to know who they are because I don't ever want to use them again. Was told no won't do that we don't want you "bashing" them. Ok so Graham Collision, if you don't want a customer to "call out quality issues " for a job they are paying for, that to most people are common sense, and that is considered "bashing them - your subcontractor", then you own it. YOU are responsible for your shoddy subcontractor's work and if that is good enough for Graham Collision then so be it. Fool me once but you won't fool me twice and I refuse to accept what your version of "detail" means especially when I would have gotten a thorough "detail" job from AutoBell for less that $100. We will see them tomorrow.

I just had an incredibly perfect experience here! When a truck backed into my new car, I was…read moredevastated. I only had the car for two days and here I am dealing with a fender bender. I went to a few other shops for estimates, and they were all quoting me higher. What prompted me to come here was not just the price, but the service Jenn provided from my very first call. I never dealt with an insurance company in the situation like this and she gave me the rundown of everything I needed to do and what to expect and she was spot on. I brought in the car and asked to have it ready when I returned from vacation so I wouldn't need a rental, they not only was it ready in pristine condition better than it was before, but they even buffed out a little scratch on the door that I was planning to do myself. They gave me the car better than how it was delivered to me from the car dealer I can't praise this place enough not only because they are honest and fair, but the quality of their service is impeccable. My car even had a racing stripe that needed to be replaced in the front bumper and they matched the color and placement perfectly. It looks as if nothing ever happened. I hope I don't have a lot of collisions in my life but knowing that they are there, sure makes life a lot easier. Definitely recommend them 100 times over.!

While a bit tucked away, I've had nothing but great service each time I've come. Both in getting my…read moretruck (2005 F-150) serviced as well as my wife's Subaru, we've received nothing but quality work, friendly and honest service, and a reasonable price. Whether it's routine maintenance or something more obscure (they hunted down a hard to find replacement seat belt buckle to get my sensor working again), I've been very happy with the work done and the price paid. They've earned my business hands down. I'll certainly be back.

This automotive shop is literally 100 yards away from my…read moreworkplace. I have several family members and friends that take their vehicles here for multiple reasons. I dropped my car off here for an oil change on a weekday. They had it ready in a couple hours. When I got home I realized they didn't place a reminder sticker on my windshield. I also saw that my car did not automatically reset the oil change life. I called and spoke with Brian. He was super helpful, pleasant, and knowledgeable with me. He told me to stop by the next day & they would take care of everything. Well, he sure did. They actually ran out of stickers and he gladly placed one on the windshield for me. He also reset my oil life meter. I had a couple questions about my tires and he took time out to explain what I wanted to know. I'll be taking my vehicle here from now on is an understatement!

I came by and got a quick and easy car inspection. I always come here for the friendly staff and…read moregreat service.

We have been using TLC for over a year now. Quality work and extremely reasonable prices…read more Their work is guaranteed and they do stand by their work. The waiting area is clean and comfortable. The employees have been professional and kind without exceptions. I highly recommend TLC

Scam ass shop just cost me on selling a car. Brought for inspection and these "techs" saying severe…read moreoil leak, suspension needs replaced and needs tires and alignment. All BS and scared the buyer out. And tried to get me to come back for "repairs"feel free to see pictures of the leaking shocks and massive oil leak as well as the worn tires. What a scam. Based off this I wouldn't trust these people to do an oil change

Called in a few days before to get an alternator replaced and it was done perfectly and quick,…read morecustomer service was also a 10/10.

I had two of my vehicles serviced here for Timing Belt replacement and a tune up. Muñoz Auto…read moreServices were great in getting my vehicle completed and returned in a timely fashion. Great customer service and great communication throughout my service. I truly recommend this place for your vehicle's needs! Thanks Again!

You ever wonder what to the "Service Station" you had in every town? We still have one,…read moreself-service or they pump with a smile and a how-ya-doin depends on which pumps you line up with... Facing the church they pump, facing the canal, you pump... Servicing you oils changes, tire rotation and repair, state inspections, belts and hoses, wipers and filters... A piece of the true heart and soul of South Mills!! Everyone knows your name or your family and always have something nice to say about everyone just like your mamma taught ya... You can't go wrong with Cartwright's or they will make it right!!

Excellent! A real service station! They have gas! They fix tires! They change ties! Quick…read moreand Easy! Had a problem on HW 17 ! Got off next exit ! Made it to 158! Gas mini mart only had air! I was down to 20lbs! Filled it to 38lbs and i could hear air escaping! Took out the worthless donut to get me to a "tire center". 18 miles away! Couldnt loosen the lugs! Thankfully, a car and a truck pulled up! One helped with changing the tire! Then other told be we were 2 miles from Eddie Cartwright's station! Old fashioned! Real fix your tire on a Saturday! Thanks Jimmy! These generous folks helped with the tire, Moving the mass of bags & luggage back into the car !! And then guided us back to Cartwright's ! South Mills is a adorable little town but very small! They know Eddie! In fact, neighbors! Thank You ! Neighbors! They were headed in the opposite direction! But stopped to help us. Thank you Cartwrights! Back on the road trying to make my ferry!!

Friendly personnel, fair price, satisfied with the work done. Work done in a timely manner.read more

I dropped my vehicle off here on a weekday for an inspection right at opening at 8am. Ken was very…read morekind and helpful at the front desk. They managed to finish the inspection at about 9am with a pass. However, they found a small leak in my power steering fluid hose. He called me and I accepted that they go ahead and order the hose and I'd get it done there. I am very pleased with the service I received and how knowledge Ken was with my car. He also took pictures of the hose and everything surrounding it so hubby could see for himself. Side story: I had taken my vehicle to another shop close to work and they quoted me $700 for the job. They did not explain anything to me and quite frankly I wanted another opinion). I will be coming here from now on! I also like the idea that they are local being 2 minutes down the road from me, and they've been in business for many years and not a big box company.