I was blown away on how rude and arrogant the staff is! Specifically, Annie, I feel bad for…read morewhoever actually dares to do business with this company it's kind of sad because there's not many property management companies to deal with up there, but do not settle on arrowhead property rentals. I recommend Corral investments out of West Covina. Minerva Corral is amazing. She wants to work. It doesn't kill her to have to do her job like arrowhead property rental. They get annoyed, having to actually address your property when situations arise with the tenant.

Zero customer service, slow and incompetent follow-up every step along the way. When I finally had…read moreenough, I asked for a refund of the fees we gave them to hire a photographer and to produce marketing materials for our property; they refused, which took a week to email me to let me know they won't refund my money. They did not produce any marketing materials or hire a photographer for our rental. They need to do more to earn our business, a lot more--how about responding to your client courteously and professionally when you charge 30% commission for each short-term rental plus cleaning fees. I would not recommend them to list or manage your rental property. By the way, I encourage you to read the other reviews; The company takes no responsibility when anything goes wrong in a property they manage--it is all someone else's fault, not theirs to blame or apparently to remediate. Diirty rentals, why, the previous renters caused that (no kidding)--never mind that they were supposed to clean it thoroughly after each rental and were paid by the previous renters to do so! How dare you complain--silly new renters--do you really expect a clean home for your measly $400 a night (which they take $120), plus 100% of the cleaning fees. Don't be silly! Rolf, I gave you the money to hire a photographer and market the property, which you did not deliver on both counts. The visits you made by you and your team were to assess the property and to set and recommend the rent we should charge--you don't get paid for those visits--I have never paid a real estate agent before they sold or found a home for me. You get paid when the house is rented or sold, remember, the 30% commission you charge on each short-term rental?

We've used Orange Cabins (Natalie and Alex) for over a year now and I honestly can't imagine doing…read morethis without them. For 20 years I've managed my own rentals (this is the first time I've used a company) and self management was brutal. You're basically on-call 24/7 because the second a guest can't figure out the hot tub, the WiFi, the lock, or decides the forest has "too many bugs," your entire evening is gone. ‍ What I appreciate most is that they actually treats this like a partnership. They care about the guest experience as much as I do, and they're insanely responsive. I'm on the message threads with guests, so I see how they handle things in real time. Professional, calm, patient, and never reactive, even when guests are being... let's just say "creative." One thing they said early on when we onboarded really stuck with me. They told me they intentionally say "our home" when talking to guests because they want guests to feel like they're staying with people who are personally invested in their experience, not some faceless management company. And honestly, it works. You can see it in the reviews. Guests constantly mention Natalie by name because they remember her. That says a lot. People don't remember automated customer service. They remember when someone genuinely takes care of them, and she really does. They've also helped me navigate permitting, operational stuff, and all the random homeowner stress that comes with having a rental in Arrowhead. Every time I call, they answer. Every question gets handled. I trust them completely, which is not a sentence I say lightly. And yes, I initially had the same thought everyone has: "Do I really want to pay a management fee?" After working with them, absolutely yes. Worth every penny. The biggest thing they gave me was peace of mind. I don't spend my life thinking about the house anymore. They also market properties on their own website, which brings in bookings we wouldn't have gotten otherwise. I basically see those as bonus bookings. Our reviews are 100% 5 stars, and a huge part of that is because of how they operate behind the scenes. I've recommended them to a ton of homeowners in Arrowhead at this point, and every single person comes back saying the same thing: "Oh thank god." Now I just go enjoy the mountain without any stress.

We have been working with The Orange Cabins for over 2 years now. We have been extremely satisfied…read morewith the level of service this company has given us and our investment property. We primary focus on short term rental, and The Orange Cabins has done a phenomenal job in keeping our cabin booked, maintaining the property, informing us of needed repairs, and servicing any issue that has arisen during the normal operation of the STR. They have grown significantly in the short time we have been with them, and have added staff and technology to help manage their growth. Communication is always a priority, and we've never been able to not get a hold of them when needed. Phenomenal company. We look forward to continuing our partnership with them.

Simone (and her assistant Chelsey Carroll) won me over from the beginning as I interviewed realtors…read moreto sell our family cabin of 68 years. To begin, we share a love of this beautiful mountain and community. In addition, Simone was very professional, very organized, with a no nonsense yet extremely caring approach regarding our emotional transaction. The process couldn't have been more seamless even with multiple offers to contend with. She was involved in every detail including meeting with and recommending reputable contractors for the sale. Simone was available for any and every question too! Her integrity was matchless. Our cabin was well staged and quickly sold for above the asking price. I could not have been happier with my choice in Simone! Together Simone and Chelsey worked diligently to help the sale happen sooner and even helped me donate large items. Simone far surpassed my hope of realtors. Thank you, Simone! Thank you, Chelsey! God bless you both.

Simone is a very thorough, knowledgeable and patient real estate agent specializing in Lake…read moreArrowhead and the surrounding communities. She was very honest throughout our often rocky home sale in Lake Arrowhead. I mention this because, like all sellers, we hoped for more that the final sale produced. She was always clear with us about the changing situations and whether the offer(s), and subsequent demands from buyers were reasonable, or if we should reply, provide a counteroffer, or just say nope. Buyers, especially in the mountains, seem to always ask for more, even if the last offer/counteroffer were clearly reasonable. Even at the last minute. Simone helped us thread the needle and get the home sold. Simone constantly updated us about every showing and offer, and was dogged in her determination to get follow up from any other agent who showed our property. I heartily recommend her and her agency to any prospective seller. She will go out of her way to accommodate sellers, especially those who live full-time off mountain.

Michelle is amazing: your search for the best real estate agent ends with Michelle! I interviewed…read moremultiple real estate agents and Michelle stood out above and beyond as being the clear best! Michelle knows the market really well - she has a great pulse for what is going on, what each of the sub-neighborhoods are like, other lake/Association issues that might effect purchasing and selling, etc. Another great thing about Michelle as a buyer's agent is that she doesn't rush you into a home just so she can get a commission - I love how Michelle will point out negatives in a home that I might not notice (like deferred maintenance, water damage, etc. that I would not have noticed) because she truly is looking out for you and not just trying to quickly close a deal. Michelle truly cares about finding you the best home and will even wait months & months (or even years like she did with us!) and never complain about touring tons of homes with you until you find what is the best fit and checks all of your boxes. Michelle makes it her mission to find her clients their perfect home - and never settle! So here's the thing: I have an intense attention to detail PLUS I've had a real estate license for two-decades, so I have way high expectations when selecting a real estate agent to represent me and Michelle has exceeded all of my incredibly high expectations! I really appreciated how Michelle would photograph or video a home for me if one came on the market while I was out of town and couldn't make it up to Lake Arrowhead to view it - that is just one example of how caring she is! I also love how detail oriented & attentive Michelle is and she truly has your best interests in mind! We appreciate Michelle's experience and great judgment on if a property will be a good fit. Michelle also has studied interior design so she has a great eye for what would go well in a home you buy and for staging homes she sells. Michelle doesn't do anything less than amazing - all of her photos, marketing, pricing, everything is top notch! As a seller's agent she portrays your home in the best possible light and is really incredible at marketing. Michelle is an above and beyond agent! Even after the close of your home, Michelle has a great network of contractors that she can refer you to for maintenance or upgrades for your home. Everyone Michelle has referred me to has been top notch! Also, Michelle is just a super cool person - I enjoy spending time with her and during the process of finding us our ideal home she has become a friend! In addition to being privileged to work with the best real estate agent on the mountain, I just enjoy hanging out with Michelle! If the little details matter to you and you want an agent who you feel truly has your back & best interests in mind - then Michelle is the agent for you. We couldn't be happier with our experience because she found and secured us our dream home - and I gained a friend in the process!

We purchased a home in Lake Arrowhead this past October (2020) and Michelle was our agent. I…read morealready had a sense it was a competitive market and we couldn't afford to get into bidding wars so I knew we had to select the best agent possible to work for us. I did a lot of online research and sleuthing, a lot of the other agents in L/A seemed 'typical & vanilla', what I liked about Michelle was the way she put herself out there online, and appeared to have an excellent working knowledge of the area. We locked in Michelle immediately to begin our hunt. In a matter of weeks we saw over 20 places in Lake Arrowhead and Michelle was brutally honest at times, feelings had to be put aside as I realized that she wasn't just trying to get us into 'any' house and get us off her books, she didn't want to see us over pay or end up with something that needed more 'fixing' (hello, lipstick on a pig) than we could afford. After a number of weeks and many trips to Lake Arrowhead we found the right place for us, escrow was super smooth, Michelle and her team stayed in close contact through the entire process (much more enjoyable than our first home buying experience) We closed early. But here's the real magic with Michelle, she gave us SO MUCH intel on Lake Arrowhead, the pro's the con's and the how's and the when's on how to thrive and survive in Lake Arrowhead. We have friends that moved here 18-month before us and my Wife (Janeva) and I are informing them on things about Lake Arrowhead, on top of that we had new neighbors move in recently near us as a snow storm hit, and they were completely unprepared, their agent gave them no intel at all on the area. Michelle not only helped us secure our home that we absolutely love, but she gave us a head start to mountain living that has us years ahead of others. If you're serious about wanting to buy OR sell a property in Lake Arrowhead you would be a fool to not use Michelle, you will need to be realistic though as she'll most certainly be real with you. Thanks Michelle - th

Even though we decided not to rent our Lake Arrowhead home for vacation rental, we interviewed Bud…read moreMcHarg and could immediately tell that Bud is the person we would call if we decided to rent. I sent him an email on Sunday night, and he called back on Monday (compare that to another property manager that I had been chasing for three weeks). Their website is www.HighCountryRents.com and the name of their company is HIGH COUNTRY PROPERTY MANAGEMENT. their address is 322 S. State Hwy 173, Lake Arrowhead, CA.

I had the worst experience with this management company. These people provided me with a house that…read morewas literally disgusting dirty. They didn't answer my call when I called and did nothing!. I don't recommend these people. Try someone else.

The list of pros and cons Pros-…read moreEntire house for family of 10-12 The balcony with a nice view The windows and patio doors seems new Four bedroom, two full bathroom, spacious kitchen and dining/living room Free WiFi and cable tv Quite neighborhood Cons- Parking, no street parking, a steep driveway that fits three cars but is very difficult to park. Streets are very narrow Stairs to the front door are on a loose gravel. Is very difficult carrying luggages and grocery Furnitures are very old Clutter with too many furnitures, broken television, pieces of broken beds, old pots and pans, left over foods, kids clothes, toys, cans of paints, etc. The upstairs are very narrow which makes it difficult to walk House is very filthy, mold, cobwebs, dust, chips and other food items under the sofa cushions, etc. The toiletries and paper towels are over the places which is placed in varies closets There is a creepy room upstairs that is not usable but found a old blanket and molded plate. This room gives a bad energy. In fact, whole house gives off a negative vibe. Poor lighting through out the house, majority of the lamps are missing light bulbs The windows are missing curtains so morning is very bright No AC but rooms have ceiling-fans and tower fans which helps to cool it down Overall, stay was extremely uncomfortable.

This is an awesome rental home with plenty of room for 2-3 families. There is a full kitchen with…read moreall needed utensils, pots/pans, coffee maker, fridge, microwave and stove for your stay. Just bring your own food to cook if you don't want to eat out all the time. There are 4 bedrooms and 2 bathrooms. Lots of room for kids to run around. The balcony has ample space for get togethers and BBQs in the summertime. BBQ grill is provided- just bring your own charcoal. The view is of the lake in the morning is amazing. This is a trip worth taking. We will definitely make this one of our repeat family vacation spots every year!

I have never been disappointed with Crestline real estate. I've used them for notarizing documents…read moreand they are always very helpful. Willing to meet me when needed. They are excellent choice if you're looking for Notary, thank you Rosemary and Miranda. Dena M.

We met with Rose to see homes in Crestline. She was so helpful and very knowledgeable about the…read morearea. She gave us such important information on the homes and great details about Crestline. Rose went the extra mile to make our home search very easy and pleasant. I highly recommend her.

Had an amazing weekend here with friends and family. We had both the storybook cottage and cedar…read morecreek cabins. Both were cozy, clean, and beautiful inside. We also had a beautiful wedding and reception right outside our cabins. We enjoyed our stay and wished we could've stayed longer. I would 100% recommend staying here! A lovely place to stay at!!

Arrowhead Pine Rose Cabins is a family owned establishment and has been for decades. Each of the…read morecabins here are stand-alone cabins on 6 acres of forest. They also have a really nice event / wedding venue on the property. We stayed in the Little House on the Pond cabin which shared a small man-made pond with 3 other cabins. (Side note: Arrowhead Pine Rose Cabins isn't in Lake Arrowhead proper but about a 20 minute drive east on the 189 in the small township of Twin Peaks - which is a nice mountain town but it's a bit of a drive away from Lake Arrowhead) These cabins are really cute. They are rustic yet comfortable - the sofa & chairs are comfy but I wish the sofa was deeper. There are 2 full size beds in the 2 upstairs bedrooms and the beds are super comfy! The one we slept in had a down mattress pad which really upped the comfort. There was also a nice comforter. On the downside, I am tall and I barely fit lengthwise. My feet were on the bottom rail and my head was up against the headboard. Ample parking: our cabin had its own small driveway to park in. The party lights on the deck were really nice for sitting outside on the Adirondack chairs at night. It was also really nice to build a fire in the fireplace on a crisp night. We had a lantern with a dead battery and the maintenance guy came very fast to replace it. There are lots of dishes and cookware to make snacks & meals and they have lots of things you can check out from the office like smore sticks, french presses, orange juicer, veggie steamer, charcoal BBQ, chop sticks and much, much more. On the downside: One of the big reasons we got this cabin was to have a fireplace...and they charge you $10 for a bundle of wood, which is annoying considering how much we paid to stay here (including an $80 resort fee - that doesn't include a bundle of firewood!!?) Tip: We picked up a fire bundle at Grocery Outlet for $6 that was significantly bigger than the one they had sitting by our fireplace for sale. The other big reason we got this particular cabin (Little House on the Pond) was for the big claw tub and it was very disappointing! First of all, you want a claw tub so you can relax & soak in a deep tub, and this tub is not deep enough to stay submerged. When I filled it up and got in, the water drained out the overflow drain until the water that remained in the tub left me half out of the water. You really want to soak in these things and you better do it quick here! (Note: We mentioned this when we checked out and he said they would look into getting a water level extender to put over the drain or something) Also, their hot water heater isn't big enough to last till this tub is full enough to get in. It ran cold after a while and I had to stop filling and let the hot water build back up and do that a few times to have a reasonably warm full bath. The stairs in this cabin are a neck breaker (very steep), almost like a ladder. The bedrooms are upstairs and the bathroom is downstairs. This could potentially be dangerous going to the bathroom in the middle of the night (or for anyone who has a challenge walking). They should at least put in some nightlights on the stairs so you can see them when it is dark. On the admin side, you have to wash all your dishes and take out your own garbage or be charged a $60 fee. I have never (even at lower priced hotels) been told to wash my own dishes and take out my garbage. I kinda get it if you have a big family with 8 or 10 people - I'm sure they've had lots of people leave it a total mess, but for 2 of us it was a bit annoying to pay what we did and have to clean up everything. I mean part of being on vacation is to have people wait on you and not have to worry about these things - especially for what I paid to stay here. Another thing, when we checked in we asked for pool towels and she got us a few but told us in the future we needed to bring our own pool towels...Then what are we paying such a high resort fee for!!? After all is said and done I am giving Arrowhead Pine Rose Cabins 4 stars. Again, this place is cute, nice and very comfortable but with all the dings mentioned above, I can't give it 5 stars.

We had a wonderful stay at the Rosarito Beach location. The condo was clean, big and had wonderful…read moreviews. You'll be right in the middle of everything. We hate to have to go home, I will 100% be using Express Property Management in the future. If you're considering a stay, you can't go wrong with the locations!

We stayed at las Gaviotas for 4 nights and enjoyed ourselves…read more The condo #93 was very clean and modern. We did have some ants visit us and I texted Rick on Monday early evening and he was able to have a pest control company out the next morning!

Our new property manager Susan is wonderful. Always there when you need her. Way better than…read moreprevious one

I couldn't understand why, after 4 months of advertising my mountain property, Lakeview Reality…read more(Mountain Property Management) said there was no interest. I couldn't understand because I've never had a problem renting this house. I had been out of the country for some time and when I came back I visited my property only to find that someone was living in a portion of my house and it was Filthy. There was no sign of forced entry so someone had a key. I had to call the police. I had to pay to have the house re-keyed. I had to pay $600 to have it cleaned. I had to pay $400 for 4-months of gas usage. I had to pay more than $200 in electric bills for 4 months. After accomplishing this I rented it in less than a week. I still don't understand.