We've used Orange Cabins (Natalie and Alex) for over a year now and I honestly can't imagine doing…read morethis without them. For 20 years I've managed my own rentals (this is the first time I've used a company) and self management was brutal. You're basically on-call 24/7 because the second a guest can't figure out the hot tub, the WiFi, the lock, or decides the forest has "too many bugs," your entire evening is gone. ‍ What I appreciate most is that they actually treats this like a partnership. They care about the guest experience as much as I do, and they're insanely responsive. I'm on the message threads with guests, so I see how they handle things in real time. Professional, calm, patient, and never reactive, even when guests are being... let's just say "creative." One thing they said early on when we onboarded really stuck with me. They told me they intentionally say "our home" when talking to guests because they want guests to feel like they're staying with people who are personally invested in their experience, not some faceless management company. And honestly, it works. You can see it in the reviews. Guests constantly mention Natalie by name because they remember her. That says a lot. People don't remember automated customer service. They remember when someone genuinely takes care of them, and she really does. They've also helped me navigate permitting, operational stuff, and all the random homeowner stress that comes with having a rental in Arrowhead. Every time I call, they answer. Every question gets handled. I trust them completely, which is not a sentence I say lightly. And yes, I initially had the same thought everyone has: "Do I really want to pay a management fee?" After working with them, absolutely yes. Worth every penny. The biggest thing they gave me was peace of mind. I don't spend my life thinking about the house anymore. They also market properties on their own website, which brings in bookings we wouldn't have gotten otherwise. I basically see those as bonus bookings. Our reviews are 100% 5 stars, and a huge part of that is because of how they operate behind the scenes. I've recommended them to a ton of homeowners in Arrowhead at this point, and every single person comes back saying the same thing: "Oh thank god." Now I just go enjoy the mountain without any stress.

I have tried doing my own way of renting my short term rental cabin in Lake Arrowhead and was not…read moresuccessful since I was new to it and didnt know the way to do it and honestly didnt have the proper time to invest. I heard about Orange Cabins from a local real estate which was the turning point for me and my sister to have our beautiful cabin be seen on platforms that I couldn't have done it myself. Also Alex knows how to program everything and his team managed by Natalie is just fantastic. They offer the best what it takes to have an amazing time in Lake Arrowhead. My place has been booked since then. Contact Alex and he will guide you all the way.

Every agent told us to list lower. Simone told us to list higher - and she was right. Sold for full…read moreasking in 45 days, less than half the market average of ~4 months. We interviewed four of the top agents in Lake Arrowhead and asked them all the same questions. Most pushed us to price about 10% below where we ended up, focused on what buyers might not like. Simone was the only true straight shooter - honest, candid, no overselling. She saw the best in our home, came in higher than anyone else, and backed it with real data and comps. The result? We sold for exactly our list price (rare up here) in 45 days. She ran multiple open houses when other agents insisted they don't work on the mountain. Our buyer came from one of them. On top of that, Simone staged thoughtful touches (even new bedding to neutralize the rooms), and her photographer gave our listing a genuinely artistic look - the photos made the place shine! We were living in the home with our six-month-old and two cats, and Simone was intentional about setting expectations with buyers and working around our schedule. Her assistant was fantastic, and her whole team was a joy. As first-time sellers, what mattered most was how she prepped us - decisive when we needed it, clear about tradeoffs, never sugarcoating, and a sharp negotiator who made sure we were never blindsided by a buyer's request. If you're worried about picking the wrong agent, Simone is your answer. She minimizes risk, maximizes return, and is a true partner start to finish. Save yourself the headache of interviewing a dozen agents - we did that work for you. Simone and her team are the best on the mountain!

It was a great experience working with Simone on selling my property. She was very responsive and I…read morecould see the effort she put into the process and the listing/sales. She provided regular updates which was great compared to some people you have to constantly hound for information. Her local knowledge is definitely important for the mountains. We worked together on the sales strategy and I was happy with how it turned out. 10/10 would work with her again.

Michelle is amazing: your search for the best real estate agent ends with Michelle! I interviewed…read moremultiple real estate agents and Michelle stood out above and beyond as being the clear best! Michelle knows the market really well - she has a great pulse for what is going on, what each of the sub-neighborhoods are like, other lake/Association issues that might effect purchasing and selling, etc. Another great thing about Michelle as a buyer's agent is that she doesn't rush you into a home just so she can get a commission - I love how Michelle will point out negatives in a home that I might not notice (like deferred maintenance, water damage, etc. that I would not have noticed) because she truly is looking out for you and not just trying to quickly close a deal. Michelle truly cares about finding you the best home and will even wait months & months (or even years like she did with us!) and never complain about touring tons of homes with you until you find what is the best fit and checks all of your boxes. Michelle makes it her mission to find her clients their perfect home - and never settle! So here's the thing: I have an intense attention to detail PLUS I've had a real estate license for two-decades, so I have way high expectations when selecting a real estate agent to represent me and Michelle has exceeded all of my incredibly high expectations! I really appreciated how Michelle would photograph or video a home for me if one came on the market while I was out of town and couldn't make it up to Lake Arrowhead to view it - that is just one example of how caring she is! I also love how detail oriented & attentive Michelle is and she truly has your best interests in mind! We appreciate Michelle's experience and great judgment on if a property will be a good fit. Michelle also has studied interior design so she has a great eye for what would go well in a home you buy and for staging homes she sells. Michelle doesn't do anything less than amazing - all of her photos, marketing, pricing, everything is top notch! As a seller's agent she portrays your home in the best possible light and is really incredible at marketing. Michelle is an above and beyond agent! Even after the close of your home, Michelle has a great network of contractors that she can refer you to for maintenance or upgrades for your home. Everyone Michelle has referred me to has been top notch! Also, Michelle is just a super cool person - I enjoy spending time with her and during the process of finding us our ideal home she has become a friend! In addition to being privileged to work with the best real estate agent on the mountain, I just enjoy hanging out with Michelle! If the little details matter to you and you want an agent who you feel truly has your back & best interests in mind - then Michelle is the agent for you. We couldn't be happier with our experience because she found and secured us our dream home - and I gained a friend in the process!

We purchased a home in Lake Arrowhead this past October (2020) and Michelle was our agent. I…read morealready had a sense it was a competitive market and we couldn't afford to get into bidding wars so I knew we had to select the best agent possible to work for us. I did a lot of online research and sleuthing, a lot of the other agents in L/A seemed 'typical & vanilla', what I liked about Michelle was the way she put herself out there online, and appeared to have an excellent working knowledge of the area. We locked in Michelle immediately to begin our hunt. In a matter of weeks we saw over 20 places in Lake Arrowhead and Michelle was brutally honest at times, feelings had to be put aside as I realized that she wasn't just trying to get us into 'any' house and get us off her books, she didn't want to see us over pay or end up with something that needed more 'fixing' (hello, lipstick on a pig) than we could afford. After a number of weeks and many trips to Lake Arrowhead we found the right place for us, escrow was super smooth, Michelle and her team stayed in close contact through the entire process (much more enjoyable than our first home buying experience) We closed early. But here's the real magic with Michelle, she gave us SO MUCH intel on Lake Arrowhead, the pro's the con's and the how's and the when's on how to thrive and survive in Lake Arrowhead. We have friends that moved here 18-month before us and my Wife (Janeva) and I are informing them on things about Lake Arrowhead, on top of that we had new neighbors move in recently near us as a snow storm hit, and they were completely unprepared, their agent gave them no intel at all on the area. Michelle not only helped us secure our home that we absolutely love, but she gave us a head start to mountain living that has us years ahead of others. If you're serious about wanting to buy OR sell a property in Lake Arrowhead you would be a fool to not use Michelle, you will need to be realistic though as she'll most certainly be real with you. Thanks Michelle - th

Even though we decided not to rent our Lake Arrowhead home for vacation rental, we interviewed Bud…read moreMcHarg and could immediately tell that Bud is the person we would call if we decided to rent. I sent him an email on Sunday night, and he called back on Monday (compare that to another property manager that I had been chasing for three weeks). Their website is www.HighCountryRents.com and the name of their company is HIGH COUNTRY PROPERTY MANAGEMENT. their address is 322 S. State Hwy 173, Lake Arrowhead, CA.

I had the worst experience with this management company. These people provided me with a house that…read morewas literally disgusting dirty. They didn't answer my call when I called and did nothing!. I don't recommend these people. Try someone else.

The list of pros and cons Pros-…read moreEntire house for family of 10-12 The balcony with a nice view The windows and patio doors seems new Four bedroom, two full bathroom, spacious kitchen and dining/living room Free WiFi and cable tv Quite neighborhood Cons- Parking, no street parking, a steep driveway that fits three cars but is very difficult to park. Streets are very narrow Stairs to the front door are on a loose gravel. Is very difficult carrying luggages and grocery Furnitures are very old Clutter with too many furnitures, broken television, pieces of broken beds, old pots and pans, left over foods, kids clothes, toys, cans of paints, etc. The upstairs are very narrow which makes it difficult to walk House is very filthy, mold, cobwebs, dust, chips and other food items under the sofa cushions, etc. The toiletries and paper towels are over the places which is placed in varies closets There is a creepy room upstairs that is not usable but found a old blanket and molded plate. This room gives a bad energy. In fact, whole house gives off a negative vibe. Poor lighting through out the house, majority of the lamps are missing light bulbs The windows are missing curtains so morning is very bright No AC but rooms have ceiling-fans and tower fans which helps to cool it down Overall, stay was extremely uncomfortable.

This is an awesome rental home with plenty of room for 2-3 families. There is a full kitchen with…read moreall needed utensils, pots/pans, coffee maker, fridge, microwave and stove for your stay. Just bring your own food to cook if you don't want to eat out all the time. There are 4 bedrooms and 2 bathrooms. Lots of room for kids to run around. The balcony has ample space for get togethers and BBQs in the summertime. BBQ grill is provided- just bring your own charcoal. The view is of the lake in the morning is amazing. This is a trip worth taking. We will definitely make this one of our repeat family vacation spots every year!

My friend is looking for a home to purchase and I found YELP recommended Crestline Real Estate. We…read moremade an appointment and met with Rose. She is absolutely fantastic. Very accommodating to her clients and is knowledgeable in real estate. Unfortunately, from prior experiences, I know not all real estate agents are knowledgeable in their field. Which is important when you're buying in the mountains especially. She knows the area well and where it's best to purchase.

I have never been disappointed with Crestline real estate. I've used them for notarizing documents…read moreand they are always very helpful. Willing to meet me when needed. They are excellent choice if you're looking for Notary, thank you Rosemary and Miranda. Dena M.

We came up to Arrowhead Pine Rose Cabins and Pine Rose Wedding for our family friends daughter's…read morewedding on August 15th. A gorgeous woodland wedding venue in Twin Peaks, about 10 minutes from Lake Arrowhead and Lake Gregory in the San Bernardino Mountains. It features a natural amphitheater-style seating and an enchanting, rustic atmosphere. A dreamy summer forest wedding reception with rustic elegance. Every detail was so creative, planned with intention and executed to perfection! So many photo opportunities for the bride, groom and wedding party! The tables were beautifully decorated and stunning! Some tables were in full sun until later in the evening. Maybe some shade for those tables? The grazing table was beautifully crafted and they had 2 staff members adding the guests selections in a cup. Another staff member walked around with quesadilla appetizers. They also had a bar with signature drinks. Dinner was a buffet of tri-tip, salmon, mashed potatoes, green beans, Ceasar salad and rolls. The dessert table was under a rustic gazebo with a chandelier. Stunning! In the beginning of reception, part of desserts were in the sun. It would be nice if there was a way to have some shade on it for hot summer days. The DJ had many guests dancing on the dance floor and played really good music! Having an area for s'mores was a nice touch. They had the cutest rustic cabins, not far from the wedding reception area. Our adorable studio cabin ~Pine Rose~ was definitely a memorable stay! This charming studio cabin offers: * king size bed * real-wood fireplace * a unique heart-shaped tree carving * fully-equipped kitchenette * back patio with BBQ grill * front porch * across from pool, playground, games They also have cabins for families and large groups.

This place is AWESOME!!! From the location to the staff,…read moreeverything was super!!! My friends got married there this past weekend in the most beautiful setting. The staff running the event were kind, warm and organized. The front desk humans are so welcoming and nice! My cabin was perfection! Charming, rustic, roomy, and so, so very CLEAN! I could've moved in and been very happy! This place is special.....10 outa 10!!!! will tell everyone! Thank you, Pine Rose !!!

My first vacation to Mexico and we booked an amazing beach front property with this company. The…read moreproperty owner was very friendly and helpful from the moment we arrived early I might add which was not part of the agreement. Allowed us access immediately and while we was out venturing a water main broke... called Rick and he had it taken care of before we returned. Thank you so so much. We will definitely be returning! The property also very comfortable with epic views.

We had a wonderful stay at the Rosarito Beach location. The condo was clean, big and had wonderful…read moreviews. You'll be right in the middle of everything. We hate to have to go home, I will 100% be using Express Property Management in the future. If you're considering a stay, you can't go wrong with the locations!

Our new property manager Susan is wonderful. Always there when you need her. Way better than…read moreprevious one

I couldn't understand why, after 4 months of advertising my mountain property, Lakeview Reality…read more(Mountain Property Management) said there was no interest. I couldn't understand because I've never had a problem renting this house. I had been out of the country for some time and when I came back I visited my property only to find that someone was living in a portion of my house and it was Filthy. There was no sign of forced entry so someone had a key. I had to call the police. I had to pay to have the house re-keyed. I had to pay $600 to have it cleaned. I had to pay $400 for 4-months of gas usage. I had to pay more than $200 in electric bills for 4 months. After accomplishing this I rented it in less than a week. I still don't understand.

We have used Leanne and her team to manage our vacation rental in Big Bear for 4.5 years and have…read morehad a wonderful experience. I am very plugged into the Big Bear rental community and have used other property managers in the past. I have also stayed as a guest in vacation rentals in Big Bear prior to owning my own. I was told years ago when we were looking for a new manager that Leanne was "best on the mountain" and after 4+ years I have to say we agree with that sentiment. She has her own properties up in Big Bear as well so she really understands what's important. She has somehow managed to form a highly effective team which is no small feat in Big Bear as it is often difficult to find hard workers! That alone is very impressive. Leanne has kept our place booked consistently these last 4 years even with all the challenges of being on the mountain (fires, blizzards, road closures, etc). If I ever reach out directly to Leanne she always responds promptly so she is very accessible to the home owners. Some of the reasons we left our last prop manager were because we were getting bad renters, last minute cancellations, and they did not support a higher end of service we wanted to provide (more amenities, personal touch, etc). With Leanne everything runs very smoothly and we have never been told they could not support what we wanted to do. I recommend Leanne all the time to others and some of my friends are also using her for their vacation rentals as well. If you are looking for a property manager I recommend interviewing 4-5 as they all vary and you want the best fit for your situation. Leanne was so easy to talk to and I read her management agreement in advance before deciding. You can learn a lot about the different PMs by reading there contracts!

A few clarifications are needed in response to the owner's reply, since it introduces claims and…read moredetails not part of my original review. On the wildlife issue: Whether it was rodent or bat droppings isn't the point -- either way, it's a health and safety hazard, and that's what my review addressed. On timing, we were told cleaning was signed off around 3:40-3:50 PM and we weren't given access to the unit until nearly 4:00 PM. By the host's own timeline, that leaves only a 10-20 minute window for this to have happened after cleaning -- or the unit wasn't properly cleaned to begin with. Either way, it should have been caught before a family with small children moved in. As for the house rules disclosing general wildlife possibility in Big Bear: a blanket disclosure doesn't excuse an active, uncleaned health hazard in the room our kids were about to sleep in. On "solution after solution": When we first called the property's staff, we were told there was no reported active issue at the unit -- no remediation or transfer was offered at that point. It was only after we contacted Airbnb support directly that a possible move to another property came up, and by then we chose to stay with family instead rather than lose more time getting our kids settled. To be clear, we never requested compensation, a discount, or anything beyond the refund for the booking we could no longer stay at and the playpen deposit. The mention of a future discount, and later a free stay at the owner's personal cabin, were both raised unprompted by her staff and the owner -- I only followed up to ask about the discount after her team had already brought it up, and we ultimately declined the cabin offer. On the Venmo/deposit point: This wasn't in my original review because it wasn't relevant to it; the owner raised it. For accuracy: we received both the Airbnb refund and the playpen deposit refund in full. The mismatch was in urgency -- the deposit was requested and paid promptly to get our kids settled, but getting it returned took three follow-up messages over a full day before it was processed that night. On the unannounced visit: While I was upstairs on the phone with Airbnb support trying to resolve this, the host sent an unfamiliar man to the property without confirming who was there or where. My wife and our two young children were downstairs. Regardless of exact positioning, having a stranger show up unannounced during an active safety complaint is not okay. On the personal outreach: We heard nothing from the owner personally until after this review was posted. At that point, she called, left a lengthy voicemail, and sent numerous long texts to my personal phone. Some of what was shared in that contact was inappropriate and unrelated to the situation, and I won't detail it here out of respect for her privacy -- but the manner and timing of it were unprofessional. Our original review reflected an accurate, factual account of what happened. We stand by it and won't be engaging further in the comments.