I recently purchased my second Forester from Brattleboro Subaru and, as a loyal customer of over 20…read moreyears, I couldn't be happier. Nella, my sales agent, was phenomenal, keeping in touch to find the perfect slightly used Forester Sport for my retirement move. She was professional and accessible, and Nizam made the financing/registration smooth, even keeping the car for me. I felt like the "king of the world" driving off--ask for Nella!

We bought at least 4 cars from this dealership owner over the years (not counting family members we…read morereferred). Most importantly, don't get any service done here. They destroyed my car (bought new) but really wanted to fulfill everything the dealership/manufacturer was needed. They totally screwed up. I won't get into details, but the car was FINE. Then dead on the highway. It sucks when they know you are right, and they look you in the eye and tell you "we will cover half to fix it". They are horrible. Honestly, even the service manager couldn't really look me in the eye. It was THAT bad. Buy it there if you want new, go elsewhere for service.

Very deceitful practices which shouldn't be super surprising from a car dealership. Their flyer is…read morea classic bait n switch. When they say winner, they don't actually mean winner and when they say cash they don't really mean cash. I called first so that I wouldn't have to waste my valuable time for nothing and it was just the human version of false advertising on the other end of the phone. It is disgusting and disappointing for a business to treat people this way and pretty stupid that they think they would somehow get business out of it. Times are tough. Please don't waste your time or money here.

Avoid This Business - Deceptive Practices and Rude Staff…read more This business runs a total scam. They advertise a lottery promotion where you think you might win a big prize, but all they give you is a $2 lottery ticket. It's a bait-and-switch tactic and completely misleading. To make it worse, the staff was rude when I questioned the process, and they collect sensitive personal information without explaining how it's used. This violates the Massachusetts Consumer Protection Act (Chapter 93A). If you were also scammed, send a 30-day demand letter and report them to the Attorney General and Better Business Bureau. Don't let them get away with it.

Amazing care and resolution from the team here after a TERRIBLE experience with Keene Dodge Jeep…read morewere they would not fix my vehicle for over 6 months leaving my family including my 1 year old in danger using the vehicle. All work was done excellent, and I will buy my next vehicle from them without hesitation.

Would HIGHLY encourage people to not purchase a car here. I purchased a used vehicle through McGee,…read moreand within 5k miles, the motor blew. They wouldn't do anything to make it right. I had been a long-time customer for years, and this is how they treated me. Do NOT go here unless you want to be scammed and taken advantage of.

I had a great experience working with Lawson Oullette! He helped me get my 2022 Chevy Express Cargo…read moreVan, exactly what I wanted. Super happy with the van and the friendly service. If you're looking for a great vehicle, definitely check out Monadnock Ford in Brattleboro or Swanzey!

I bought a 2017 Ford Explorer here 11 months ago. Within 3 months I had to replace the water pump…read morewhich cost me $3k. I called to see if there was anything they could do even a slight discount. The answer was no - along with giving me an estimate for even more than Midas gave me. A few months after that the explorer was having issues with acceleration. It would hit high rpm with normal acceleration & be jerky- I found out I needed a tune up and all spark plugs to be replaced- something I believed they said they did. I was also told I needed at least one of the catalytic converters replaced 1200(for one) & there was a hole in the flex pipe. I got the tune up, spark plugs replaced & the hole in the flex pipe repaired (as a more affordable option than replacing it) $850 -but have yet to get the catalytic converters replaced $$$ as emissions isn't due yet. A few months after that I found that the rear differential was leaking and it needed to be resealed $1250 & one of the wheel bearings needed to be replaced $500. The next project is figuring out what is wrong with the AC. When I bought it they said it just needed to be recharged and if I come back in they will recharge it for free which I did. Well that lasted a few months before it started blowing hot air again. Now that the summer heat is coming I need to fix the AC. Did they sell me a lemon? I think so.... Buy a used vehicle here at your own peril.

This place sucks do not get fluid film applied here they do no surface prep and don't even spray…read morethe inside of your frame. Don't waste your time like I did.

It's sad to see a business go downhill the way this place has. My last oil change, the up top guy…read morecell phone in hand. Trusted them with a check engine light... 1st appt. Forgot to order part, 2nd appt. Part didn't show up, didn't contact me. 3rd appt. We can't figure it out. Plus, my driver side mirror got broken and all I got out of that was b.s. Like I said, it's too bad about this place. - Former customer.

Fletcher's is awesome. Friendly, trustworthy, knowledgeable, and reasonably priced. Supper nice…read morestaff. I've been bringing my cars to Fletcher's for years.

We have brought several cars there over the years. Great service and repairs, that I highly…read morerecommend.

Do not use this business for any purpose. Especially do not buy a car from Allen Scott. I only…read morefound out after purchasing a car from him all the things which were wrong with it. He did not disclose: broken air conditioning compressor, oil leak, broken back window motor, ill fitting front fender repair, front lights worthless, radiator leak, extra key worthless, various hoses needing replacement, bent wheel rims, I found out too late about his bad reputation among other mechanics and townspeople. I asked him several times to do the right thing and buy back the car. I have repeatedly contacted him about these issues he has never responded. It it unconscionable a dealer would sell a car and not present the issues wrong with it. On top of this he charged me $1,500. more than the blue book price. Beware, he uses a dealer blue book to show you the ( higher) value estimate.

I had called in several days ago asking for an estimate on some work for my truck. The guy was…read morecondescending and never called me back with a quote. Don't waste your time.

NOT A GOOD EXPERIENCE - purchased 4 new Winter tires. One needed replacement after being damaged…read more Couldn't get through to them - kept getting connected to someone in the Philippines or put on hold with no pick-up. When I finally got through, they said they had not record of the purchase. I went and found the receipt and have now been on hold for 30 minutes... Not good. Should have noted the poor recent reviews.

2010 Subaru Forester…read more SERVICE: new tires, brakes, rotors, struts PROS: (1) Work done in a reasonable amount of time CONS: (1) Relatively young and inexperienced workers. Interpersonal skills somewhat lacking. Did not inspire a lot of confidence. (2) Was recommended new tires (Nexen CP672) that should not have been recommended. Researched afterwards and found that reviews were unanimous in that these tires were not to be used in wintry conditions. I live in Vermont, so will try to survive the next two or three winters before replacing.   (3) Was not informed about waiting area (hidden behind row of tires). Instead, sat on dirty worker's chair outside of building. (4) Advertisement on counter says free check of battery, brake lines, belts, fluids, filters, and more. Upon inquiry, however, told that Tire Warehouse only checks battery. That's false advertising. Will try Brattleboro Tire next time.