Nice to go to a place where the guy behind the counter will remember your name. Not the cleanest…read moreplace in town, but it is an auto parts store.

I ordered an engine from M & J Auto recycling. The engine had a 90 day warranty. M & J never asked…read moreme for a vin# to match the correct engine to the engine that I needed. My mechanic told me that it was the wrong engine. Keith from M & J requested pictures of the engine that was sent with a picture of my engine side by side as proof that it was the wrong one. After seeing that it was the wrong engine, M & J told me that they would refund the price of the engine, but not the shipping, which was unfair since the company sent the wrong engine. Last week M & J said they would send a freight truck to pick up the engine so that I could get my refund, but I found out from M & J today that they have not sent the freight truck, which leads me to believe that they have no intentions of refunding me the money paid for the product. Give me a full refund on the money I paid for the engine since it was their mistake. Why should I have to pay for their mistake? They have nothing on their website that discusses shipping issues.

I've purchased many used parts here, always saved money and the parts have been great.read more

Very friendly and helpful. Tony went above & beyond changing my wiper blades out in the freezing…read morecold rain. Highly recommend them to anyone!

The crew at this Advanced Auto Parts in Colchester, Ct. were always helpful and got me the correct…read moreauto parts at a fair price.

Got all my parts! Best customer service ever. Worked with me and we got all the parts we needed.read more

Top notch auto recycling facility. Great customer service and parts were exactly as noted. Look…read moreforward to doing business with them again. Nice to see another small family owned business doing well.

I just wanted to thanks the store assistant manager Fernando for help me out, he went far and…read morebeyond expectations to help me find the parts I needed for my vehicle, he have a good customer service quality work ethics, THANK YOU !! FERNANDO!!!!

julio, helped me out we had a bad break problem and this man went right to work helping us out. If…read moreyou ever come here always ask for Julio. once again Julio your an absolute G

The service department is absolute top notch, pricing was fair, everything was explained and priced…read moreout. Allot different from another Jeep service department in east Hartford where they inflate pricing and recommend ridiculous services. This small town dealership delivers the best service, we'll be taking our jeeps there from now on. We cannot thank you enough !

Quoted a parts price then told last second they Charge a ridiculous 3.5% additional fee for using a…read morecard in a time when everything is purchased with a card. Was told everyone does, called two other dealerships and they don't. I'll Never shop there again.

Been a customer of Mark's Auto for many years Mark is a great guy miss him the new people that took…read moreover terrible told me they're going to come pick up four trucks never called me wanted to ask when they're coming said they decided they didn't want them terrible business I dragged them out of the woods lined them up for him and they didn't even have the decency to give me a call would never do business there ever again guy behind the counter very rude and had no clue what he was doing

I ordered a turbo from Mark's to be shipped to Iowa. George told me he could not guarantee the part…read morewould fit, but I decided to risk it. The packaging was superb and the part was clean and ready to install. Here's the great part - the turbo didn't fit, as we knew it might not, and I returned it. I was immediately credited back the cost and the folks at Mark's are wonderful customer service people. They did everything they could to accommodate me. I am part of a car dealership and order a lot of parts from salvage yards. I could relate stories that you'd find hard to believe. But Mark's is second to none! Order with confidence - you won't be disappointed!