I couldn't be happier! The staff is amazing and I can be proud of my smile again. They make you…read morefeel welcome and very comfortable during every visit. Thank you!

Update to my previous review. -----------------------…read moreI hate to give this place a bad review because they have a great hygienist in Denise, but do not go to Dr. Khanpara if you're suffering from tooth-related pain. Last year during a routine examination, I complained that I had a minor toothache in an old crown. X-ray showed that I had a minor infection. I was sent home and didn't think anything of it. I thought it would go away on its own. Days later, I started feeling more pain, so before things got any worse, I went back to the office and saw Dr. Khanpara. I told her about my tooth pain and about the infection, and I asked her to prescribe antibiotics to make sure that the infection didn't get any worse, but she refused to do so. She just told me to take painkillers and see an endodontist. I couldn't see the endodontist for a few days because they didn't have an appointment available, but I was in so much pain the next day that I went to another dentist who took a look at my tooth, saw the infection, and the first thing she did was prescribe antibiotics. Sure enough, within a day the toothache was gone, which made the wait for the endodontist somewhat tolerable. Cut to last week when my wife had the same thing happen to her. She went to see Dr. Khanpara complaining of a toothache. They took X-rays and found that she had an infection in an old crown. My wife was in a lot of pain, but instead of prescribing pain medication or an antibiotic, she was sent home because she didn't have a fever. But my wife didn't have a fever because she had been taking Tylenol, which may have been masking the fever. My wife was in so much pain that she went to see another dentist the very next day, who again saw what was wrong and immediately prescribed antibiotics. And the same thing happened: her pain was gone the next day, and now she's ok to wait until she sees an endodontist to treat her crown. I don't know if this is company policy not to prescribe antibiotics or if this is a personal issue Dr. Khanpara has against antibiotics, but I don't think she's ever suffered from a toothache. It's either that or she lacks basic human compassion. Safe to say that we will never be going back.

I am extremely disappointed with the level of customer service I received at this office,…read moreespecially after being a loyal patient for over a year. On the day of my appointment, there was a medical emergency on my street that blocked access, causing an unavoidable delay. I did everything a responsible patient should do--I first texted the office, then followed up with a phone call to inform them I would be approximately 10-15 minutes late. The staff member I spoke with assured me that this would be fine. However, when I arrived, I was abruptly told that I could not be seen. What made this experience particularly frustrating is the inconsistency. I have personally waited 15+ minutes on multiple occasions when the office was running behind, and I remained patient and respectful. Yet when the situation was reversed--even after clear communication and approval--I was not given the same courtesy. Additionally, the interaction with the office (including who I believe was the owner, Tina) was extremely disappointing. The tone was short, dismissive, and abrasive. No apology was offered. No effort was made to find a solution. No attempt to reschedule was initiated. It was handled with a level of indifference that felt both unprofessional and disrespectful. I also could not ignore the stark difference in demeanor displayed toward another patient in the office at that same time. The contrast in tone and engagement was noticeable and, frankly, concerning. As someone who has supported this practice--bringing my family here and referring three additional patients--I expected a much higher level of professionalism, accountability, and basic courtesy. Lastly, I would also question the appropriateness and sanitation standards regarding the presence of a dog in a dental office setting, as I have observed this on multiple visits. This situation could have been handled very differently with simple communication, professionalism, and respect. Unfortunately, that was not my experience.

Dr Theroux is so wonderful and knowledgeable and the entire staff is terrific. The office is…read moredecorated so nicely too. Each room has a theme and even the waiting room has a pretty gas fireplace. Highly recommend!

I have had other dentists in the past, but for the last three years I have been a patient of Dr…read more Hanna. Dr. Hanna is a very detailed, very thorough and extremely skilled dentist. He leaves no stone unturned and is the most knowledgeable dentist I have ever had the pleasure to know. Not only does his knowledge of dentistry run deep, but his technical skills are equally impressive. My jaw alignment had been changing over the last few years and he recommended Invisalign. My mouth now feels like it once did. Dr. Hanna recommended a few other procedures, some cosmetic, some medical and I could not be happier with the outcome. It took a couple of years to complete but was worth the wait. Now that the masks are off I get quite a few compliments. Because I had to make several visits to the office, I got to know his team pretty well, too. Never will you find a better group of hard working, professional and pleasant group. I highly recommend this practice, you will not be disappointed!

I continue to be amazed by Dr. Hanna's care. I'm a difficult patient (with major sinus issues that…read morecreate pretty signifigant challenges with dental work) and Dr. Hanna is always there. And, by always, I mean both Christmas Eve and New Years Eve when I needed his help; he was there with a smile on his face! He did beautiful work and I LOVE my new veneers. Grace Dental is the kind of place you can always expect to be treated with patience, dedication and commitment. Go see him and his warm and professional team soon, you'll be glad you did.

Dr. Klepacz is hands down, the most competent, honest, and considerate dentist I've had the…read morepleasure of seeing. She takes a conservative approach to things and explains her findings and recommendations in easy to understand detail. The rest of the staff, from hygienists to front desk are always pleasant and easy to deal with as well. Honestly can't say enough good things about this place.

Avoid them at all costs! The dentists and techs are good, but the front desk / admin staff are…read moreterrible! After almost a dozen years, my entire family can't deal with the nonsense anymore and have moved on. Some kind of power trip or whatever is going on - completely unnecessary and strange.

My spouse & I've been going to Assabet Dental for over 20 yrs, when was Dr. Poras' practice, then…read moreDr. Reddy, now Dr. Shaikh. I love, love Dr. S's dentist practice: waiting area is warm, calm & soothing, not clinical, super clean, timely appts, & accurate billing. I enjoy the half yearly visits to this dentist. Dr. Shaikh's so personable, caring, a great dentist, efficient, skilled, strong & smart. There's a running theme in the way Dr. S manages her practice as it's run with long time, dedicated, kind employees. Brandon, the hygienist, I give tons of praise to! He does our whole family's cleanings. He's patient, very dedicated to his craft, gentle, he gets all the junk out & is thorough. I have a small mouth, so chickens out there, he's very gentle. My oral hygiene improved after he started doing my cleanings, as I floss more. They r ok if I don't do X-rays every yr. Prior to him, I had Phyllis do my cleanings for 15+ yrs, she was personal, kind and very thorough w cleanings. Long term office staff, Kathy & Sherrie are top notch, just the best people...kind, patient, understanding, personable, & accurate. We switched our kids from a pediatric dentistry practice down the street and our kids say the cleanings @ Assabet Dental are more thorough and the hygienists pay attention to you (and not to ea other and talk over you). Other practices advertise a lot, but don't treat you like a human as Assabet Dental does.

I've been coming here my whole life and they have always taking care of me. The people care about…read moreyou. They will do what they can to help and do it right. I stand by this place for life.

** Not Recommended ** As a referral customer from a neighbor…read moreand current patient, I was referred there for potentially tens of Thousands of dollars in restorative Dental services and my service and customer experience was instead both shocking and the worst! I took the trouble and had a current (less that a week old) full & complete mouth x-rays sent over and completed all their forms in advance looking for a professional experience and Guidence and pricing for implants. Imagine my surprise when I supplied all the data and forms needed they initially promised the first visit was no charge to get pricing given all that I provided. There after, there was literally nothing left for them To do but look at the work needed & Price?? They then insisted and required a $200.00 visit fee after committing to it being complimentary for a tens of thousands of dollars customer! What a scammer! Buyer be ware!

The painless laser "drilling" used by this practice, and professional staff makes this dental…read morepractice a five star choice. I trust Dr. Shustak's recommendations, and find they take a pragmatic and measured approach to dental health. I've experienced the laser drilling twice, and both times there was no Novocaine, no pain and a far more comfortable experience than the old fashioned drills in use by most practices.

Ann is an excellent hygienist. She explains what she is finding as she completes her work and is…read morevery encouraging. She is pleasant and takes time to answer ones questions.

This is an extremely well run dental office, and a new facility which is only a few years old. The…read morewaiting room is comfortable, even though I rarely wait more than a few minutes. The staff is friendly and professional. But one of the biggest perks of using this dental practice is their laser drilling. I've only needed work on one tooth over the last 10 years I've been using Dr. Shustak, and he performed that procedure with a laser. That meant no pain, no injection and no Novocain numbness!

I have been seeing dr Gobran for many many years and I can't imagine ever going anywhere else she…read moreand her staff are fantastic and so caring and accommodating, I feel so lucky to have her as my dentist

Scammers. Knock you out ,and you have more done of low quality work, half which wasn't necessary…read more Poor work, had to have many redone. Run to someone else!