This business has been taken over by Vann York…read more They have a few higher end and fast cars. Not bad to drive, but not as tight as a drive like we're used to. Still trying to find the right addition to our "home fleet". Salesman Larry Spates & General Manager Dave Langley - - those are the two names to remember!! Great information! Thank you both.

They always look after you and they don't take advantage of you. They do what is in the best…read moreinterest for the customer.

I have a 2022 Kia EV6. There was a recall for the ICUU charging unit that came out in November…read more2024. The unit failed and the car became undriveable. They have had my car for a month and there is NO timeline for when the replacement parts will arrive. They cannot give me a loaner because they don't have anymore? How can a car dealer not have any cars. ??? The communications have been limited and uninformative. Stay away from this service center / dealership.

Steve was very responsive and helpful in my wife's car purchase experience. He was kind, patient…read moreand understanding. This made our experience so much better than other dealerships we have felt with.

A new showroom and service center that opened in Nov 2024…read more Was curious about Tesla line up so stopped by to look for myself. The model y and supertruck were on display. The salesperson offered to take me out for a test drive but as I was short on time declined the offer. Did sit in the model y and checked out its dimensions and specs.

Just where I needed to go for a Mitsubishi! Thank you for being local! Parts department helped me…read morefind fasteners!

Purchased an Acura MDX and i cant truly say .. the transition was very smooth. Our Sales Rep…read more"Victor" made this purchase easy! He was so cordial, respectful, & knowledgable! I highly recommend going to see HP Mitsubishi and VICTOR ...if you are ever in need and/or in the market of a vehicle!

Fast service, honest assessment, charged up my wife's Bronco, she now has ice cold air conditioning!read more

I went in looking for a 2025 ford bronco sport and worked with Dillion! He helped me in test…read moredriving a couple cars and even found me the green exterior with brown interior i was really wanting!! The deal went smoothly with no pressure and i left with my car so happy. 10/10!!

I have a Toyota and needed an oil change, but Vann York Toyota was booked, so I called Honda and…read morethey said they had an opening. I am so glad I came here- staff was very helpful and kind, and did not try to add on a bunch of unnecessary services. Even though my car is a rust bucket, they were able to work on my brakes when other places told me it might not be possible. Great atmosphere and seating areas, as well as a place for kids, and it was quiet enough that I could do homework while I waited. They have coffee, tea, hot chocolate, and vending machines. Will definitely come back, I am very happy with their service.

Disappointing.. I…read morehad to have a gas tank replacement. I had called, but do not recall the fellows name and was told it was $1369 for the tank and to expect 2 hours of labor for around another $400. When I called back, I got a different person who ordered the tank and scheduled installation. We did not discuss the labor for installation. When I went to the dealership to have the tank installed. The service person stressed that they charge by the hour not by the job and expected it to take 4 hours. They were done in around 90 minutes but charged me for the full 4 hour time frame. When I questioned this. I was told that their tech was really experienced and they were charging for the full 4 hours at just over $770. Didn't you stress it was by the hour not by the job?? I cannot help but feel cheated by this. If you stress you charge by the hour why did you instead charge for the job and an estimated time vs. what it actually was. I will have difficulty trusting Vann York Honda going forward and will probably look to taking my business elsewhere. I would recommend you do so as well.

I am writing to provide feedback regarding my visit to your dealership on Friday, April 3, 2026…read more While I was highly satisfied with the vehicle and the professional service provided by my salesman, David, the experience was significantly marred during the finance process with Kenny Hawkins. During his presentation, Mr. Hawkins insisted that I purchase GAP insurance through the dealership for $1,200.00. When I declined, he became visibly upset and began speaking loudly in the showroom, claiming the purchase was mandatory. My finance company later confirmed this was untrue and had to reiterate this to Mr. Hawkins directly before he would yield. Mr. Hawkins' aggressive conduct was so distressing that I felt physically intimidated and had to leave the building to compose myself. While I was in my vehicle, the sales manager, Luiz, approached me. He acknowledged overhearing the exchange, confirmed the coverage was not required, and offered it at no cost. I ultimately completed the transaction with a trainee named Tyrone and declined the GAP coverage through the dealership as to not have Mr. Hawkins gain any commission. Despite my satisfaction with the vehicle and David's assistance, the interaction with your finance department was deeply troubling. I trust this matter will be addressed appropriately. Best regards, Gregory Gilchrist April 14, 2026 By Gregory Gilchrist from Baltimore, Maryland

If you've purchased a vehicle from Carolina Kia or Hyundai, I'd suggest you keep a VERY close eye…read moreon service department visits as Vann York takes over the dealerships. https://finance.yahoo.com/news/vann-york-auto-buys-kia-035900763.html We've had some awful experiences with Vann York and I'm very disappointed they have purchased these much more reputable dealerships.

Mixed feelings about this dealership, and please note here I'm only reviewing the service aspect…read moreand specifically oil changes. The positive is that pricing is competitive for a full synthetic oil change, the waiting room is roomy and clean, as are the bathrooms which all are importantly if you're waiting around for a bit. The not so great is that even though I make an appointment for each visit I do not seem to be given any priority and frankly the time it takes to get in and out for a simple oil change is abyssal. I miss the days of the guaranteed oil change time of thirty minutes I think it was. Heck, I would be happy with an hour guarantee at this point. The staff is pleasant and because of the cost I will probably continue but if you want me to be really pleased...get me in an out in an hour max.

Prospective buyers should exercise caution when reviewing pricing at Vann York Toyota, as it is not…read morepresented transparently!! After receiving a final price and confirming its accuracy with management, they replied that the original listed price had been reduced due to a "shift in the market," and jokingly implied that it could be increased again, which ultimately occurred. I was informed the next morning while traveling 3.5 hours to the dealership that the final price was raised by $9,400. I would like to note that Lynn at Vann York Toyota handled the situation professionally and was very helpful throughout the process. I strongly recommend conducting thorough research and considering reputable dealerships when making a purchase decision. After coming to a reasonable agreement on pricing after my original review was posted, they sold the truck while I was traveling for the second time to pick it up.