We were lucky enough to stay here the week beginning Easter, through that next Friday. We had a…read morePanoramic view deluxe room. We thought we'd booked the suite but nooooooo... The additional space would have been nice for two adults and their furry friend. It was still a great room with an awesome view of the dunes and water. Check in was terrific. The lobby is beautiful and stocked for a quick whatever you might want. There is a backyard behind the lobby that is sheltered from those pesky ocean breezes with firepit, tables, chairs and other stuff. Nice touch. Our room was spotless. The bathroom was very nice. Clean and let me say that the shower was fantastic. There is a heater/fan in the bathroom that made getting out of the shower, pleasantly warm. Toiletries are of nice quality. Our dog, Sian found the stick library very useful and she had a blast going after it on the beach and in the ocean. She even brought it back to the library the morning we left, for others to use during their stay. The pet welcome is a nice touch. This site is very pet friendly. Not so much for the timeshares that are on the same property. And that's fine. Parking is not allowed at the units. You are driven to your unit by one of the great golf cart drivers. Zach was our driver. Loaded all our luggage on to the the cart. As we journeyed to our cottage, Zach pointed out sites as well as amenities. Unloaded our luggage as wll as went and got us ice as we settled in. If you need help getting to your car, onsite restaurant or the lobby, just call the lobby about 10 minutes before you want to go and someone will be there. The restaurant is great. We ate there twice and had breakfast delivered to our unit twice. The bread platter... OMG... the bread platter. We loved it so much that we went to Otto's bakery in Salinas on our way out of town to bring it home with us. The restaurant is not open for breakfast but, at check in, you will get a room service menu that that's how you can have breakfast onsite. More on the restaurant in that review... Can't wait to go back. Have to say that overall, this is probably in our top 3 of vacation spots. Including Hawaii. It's just great.

I rarely leave negative reviews, but I left this stay feeling genuinely disappointed. I had this…read morehotel saved for a long time and booked it after seeing so many glowing reviews about the pet-friendly luxury experience. We paid around $1,000 for one night, so I arrived excited and expecting something special. Unfortunately, our experience was the opposite. Many of the pet-friendly touches that influenced me to book were missing at check-in. There was no personalized dog welcome setup, no dog package, and my dog's name was not on the welcome sign until I called later. I had also requested a simple welcome card for my mother-in-law's first trip to California, and although staff said they would gladly do it, it was never done. We also had multiple room issues throughout the stay. The TV was not working, the phone buttons to reach the front desk did not work, there was no extra pillow for the fold-out bed, and there was even a leftover dog chew from a previous guest found in the bed. To be fair, the maintenance employee was kind and helpful, and the complimentary bottle of wine was appreciated. However, for this price point, the lack of attention to detail and overall service was really disappointing. What upset me most was checkout. I politely explained that I was disappointed and thought at minimum the pet fee might be removed, but there was no effort to make things right beyond emailing the receipt. Beautiful location, but the experience did not match the cost or reputation. I truly wanted to love this stay and left sad and let down instead.

I love this place. I always enjoy visiting here. The units are on the small side but very well…read moreplanned out and stocked with everything you could need. The location is amazing. Staff are helpful and friendly. Units are always clean and in great shape. I really love the landscaping. It's very thoughtful. There are no elevators - something to keep in mind.

Waited for a year to snag just a one night stay at this resort. My husband and I arrived early at…read more1 pm in hopes of getting into a room early. Never had an issue with WorldMark at their other locations. The front desk says check in is at 4 pm. We come back again at 4 pm on the dot for them to say it will take another 30 minutes and that "they are fixing something". Okay understood. But when we call for a later check out than 11am, my husband requested to check out at 1pm to compensate for the late check in, all they can say is that they can extend it to 11:30 am the latest, despite explaining the late check in. We could have checked into another hotel if all we wanted to do was shower and sleep. But we have always enjoyed what Worldmark facilities have to offer. Will not be coming back to this location again. Was it due to lack of staff? not sure why they could not extend later check out to 1 pm. 5 hours to clean a unit for the next tenant? Got me thinking if the membership is worth it anymore.

Enjoyed our experience here on a short Father's Day weekend getaway…read more Was greeted with wine and rubber duckies for the little ones. Also got free cookies and wine in our room. The room was spacious, we added a roller bed and BabyQuip crib. Signed up for the little rancher and was super cute. The kids got to feed the goats, per sheep, alpaca, donkeys and mini horses. Did breakfast buffet daily, as we had credit. We also went to the pool, and the kids loved it. Walked around the golf course and saw some deers. There was a wedding so it was kind of loud. Wished the in room dining had more food. All in all, good experience here.

My husband booked this place for the family with good intentions but missed a few details that I'd…read morelike to share in the hopes someone else may be reading reviews for this place. Location: beautiful breathtaking views tucked away in a mountain valley, it is a perfect spot to get away from the hustle and bustle from city noise pollution and high populations. Customer service: there are only 1-2 check in desks, where they spend about 10-20 minutes with each customer explaining the property amenities, location of room, events, etc. when you've been traveling all day, every minute feels like a lifetime. Restaurant: there is only one full service, sit in restaurant that gets booked very fast especially for dinner. Plan ahead and make a reservation in advance for every night you plan to stay on campus and eat there, otherwise, expect to wait until 8 pm or drive to the nearby restaurants which include a Subway, pizza joint, or a small Vietnamese restaurant. Earthbound Organic Farm is a great alternative option for a small breakfast or lunch bites. There is another Mexican restaurant nearby. Clientele in the mornings consist of rowdy children and their inconsiderate parents. I recommend asking to be seated outside if you have well mannered children and want to eat in peace. Rooms: mediocre clean. For being a Hyatt affiliated hotel, I had higher expectations, rooms are carpeted with wooden floors and heavy rugs. This resort is pet friendly so if you have someone in the family that suffers from allergies or has a very sensitive nose, this is not the best place to stay. As most Californian hotels that have carpeting, you can smell odors in the carpeting and linen. When things got hot and humid in our room, I got a nice whiff of dog. Basically any pet friendly hotel means that your linens will be washed with dog poo or other animal fluids. Rooms are only dusted at eye level but if you're someone that is concerned about dust mites, be prepared to get a showering of dust mites on bed, where the headboards reach 6' high and hold lots of lovely layers of dust. Coffee pot is sad and comparable to a motel 6 version with blah coffee, and lastly the beds are super firm with no ability to adjust (like other Hyatt holidays offer), and pillows are huge and uncomfortable. Foam alternative is slightly softer but still too high for a back sleeper or stomach sleeper. Bathroom: limited. They do provide tiny handwashing bars of soap made of lavender, and provide a tiny sample sac of lavender salt to use in tub but for those with allergies, best to request an alternative if any. Shower corners contain black mold. Refrigerators: our room had a tiny refrigerator that could hardly fit anything and doesn't cool sufficiently so for those moms packing extra healthy snacks for your kids, consider your fridge useless. All the strawberries, yogurts and hummus we purchased made it straight to the trash. Room patio: dirty and useless. There was a couple of upholstered seats and one table on our patio that could not be enjoyed as they were filled with dirt, dust and leaves. Would I stay here again? No - due to the pet issue for me. Most Californians love their pets and don't mind staying in places that wreak of dog butts that they've habituated to. Like I said, my husband had good intentions but there were too many issues that made it undesirable for me.

I stayed here for one night last night and I am leaving this review for Kamali'i she was extremely…read morehelpful in accommodating my friend and I when the reservation was under my name and I wasn't there to check in. I also had some issues before checking out and she was very helpful to resolve that as well. She is definitely an asset to the Marriott Corporation.

The location is under construction. It was difficult to find the entrance. It's in the middle on…read morethe left side, all covered up by wood pieces. There is a walkway to get in though. The front desk is kinda small if you didn't enter from the entrance. You can go to the indoor pool in the hotel next door. When I booked the hotel room it says it comes with breakfast for 2 adults and 2 kids. Somehow the booking only showed 1 adult. The front desk said they would check on it and didn't get back. When I checked again, the front desk gave ridiculous reasons (room cost more for 2 adults 2 child rather than 1 adult!?!?) and said would up charge me if they were to comp the breakfast. They eventually included the said breakfast after long conversations. Breakfast was good tho. Not much option but everything tasted good. The muffin was warm and the breakfast burger has bacon and avocado.

We loved our weekend here, kayaking with otters, walking to beaches, and soaking up the history and…read moreprivacy in this cute historic inn. The location and views are unbeatable. We stayed in the newer Boathouse, in the Castaway Room on the right end, ground floor. The privacy and quiet were fantastic! The couples shower feels amazing and overlooks the river. We saw lots of birds and a gorgeous sunset and sunrise colors. Nature sounds enveloped us, as well as the sage fragrance of the garden. The bed was super comfortable, good support, and new. The center room looked like it had slightly more view and the bed was lower to the floor. Being on the end gave us more privacy and zero noises from other rooms. We liked being higher off the ground because we could see a little farther from there. The caretakers came on site to take care of the gardens and kitchen and checked in with us to make sure our stay was flawless. The main building is an old historic building and garden so expect quaint and period details. The nautical artifacts were amazing. There is a fantastic coffee shop called The Power Plant 5 minutes away for coffee, smoothies, avocado toast, beer and snacks, so we didn't mind having just the basic coffee and tea in the room. For us, the quiet, the views, the energy and location were perfect! If you stay at Captain's Inn, you can walk to the coffee shop, visit the shops in town, eat at the fantastic marina fresh seafood restaurants, and walk to the two touring places that take you to see the otters on kayak. We used Kayak Connect with was great, very easy and great guides. This is the closest and best place to stay to see the otters.

Inn Charge Stayed…read morehere for a one-night stay on a quick weekend getaway and we paid $180/night for the "Sail Away" suite--but bear in mind that's offseason pricing, so it may increase during the summer. There's two levels of rooms at this hotel with some in the main building (decent views) or the back house (amazing views) and our room was fortunately in the latter, but did cost extra. The Good: *Amazing views of the Salinas River hugging the edge of the ocean from the back rooms. *Community Patio deck to enjoy *Contactless check-in where they email you the door code the day-of. *HDTV w/ full compliment of channels *Keurig-like coffee maker in room *Fireplace for heat and romance The Meh: *They claim there's food in the main building for breakfast, but all we found were old expired granola bars. *I guess if you want a bottle of some alcohol waiting for you in your room, then you can let them know at least a day in advance--but ofc they don't tell you this until the *day of.* We spoke to another guest who had the same beef, but it's whatever I guess. *Wifi was abysmally slow but Carissa was able to stream a show before she went to bed, so put that in your pipe and smoke it. *Back house rooms have bathtubs only and we're not fans...0_o The Ugly: *Bed was incredibly rock hard and elevated 2' into the air so you need a stepstool to get on and off. My back was in shambles the next day. Conclusion: Honestly the views are almost worth coming back here for despite all the complaints, but the terrible bed would have me thinking twice...

We stayed here for the SLH Sun Wind & Wine festival at Mer Soleil Vineyards and it was a good and…read moreconvenient choice. We were pleased with our 2nd floor room. It was spacious and comfortable. As others have noted, the stairs are a bit steep but we had no issues with it. The downside of the property is that it feels quite impersonal. You check in like you would at an AirBnB rental. There is ostensibly an innkeeper on site but we never met (nor needed) them. There were also some difficulties getting our reservation payment process finalized. Even though we reserved via Booking.com, the property uses their own system and the information did not coordinate well. It took multiple messages back and forth with a remote service center before things got squared away. Knowing what i know now, I would just book direct if the rates aligned. BOTTOM LINE: A nice choice at a memorable but slightly quirky property. We would stay here again.

We came back again! This is our favorite place for Laguna Seca races: 8 minutes away from the race…read moretrack entrance, very quiet (!) and remote, nestled into green park surroundings of a private gated community, but only 5-8 minute drive to downtown Salinas. We stayed two nights (FRI to SUN). The rooms are gorgeous and we always love the lush surroundings and serene vibe. The inn keepers are there to help, and after all the race noise and engine sounds it was fantastic to snuggle into bed at night with (free) popcorn and watch a movie after relaxing in the bubble bath. We will be back, for sure.

This was a wonderful experience that we will always remember. For the price the accommodations…read morecould be a bit nicer (horrible mattress, low quality sheets/towels) but it was a fun experience. We were in the Cat House and hearing the cats like they were right outside was pretty cool. They can noisy at night so bring earplugs! We were also pretty chilly with no additional blankets due to the heather not keeping up (and this was in June). Overall, I'd recommend staying here at least 1 night for this unique experience!

One of the primary reasons we booked our stay was the expectation of meaningful animal…read moreinteractions. Based on the website, photos, and overall marketing, we believed animal encounters would be a significant and memorable part of the experience. Unfortunately, the reality did not match those expectations. The included animal encounter consisted of only two very small animals and lasted just a couple of minutes. While the animals themselves were cute, the experience felt extremely brief and underwhelming compared to what we were led to expect before booking. I feel like they very small animals (a ferret, really?) and very short duration were meant to be a teaser to get you to spend the additional $600 to see some bigger animals. That should have been communicated UP FRONT, so we were not led to believe we were getting a better animal experience. It was a bit of bait and switch.

Our trip was totally amazing. Words cant describe how beautiful the hotel was the room so spacious…read more It had everything you can think of a beautiful huge fridge a dishwasher pot pans plates cups basically it's like you're living in an apartment but it's a hotel the staff there was so amazing. They took great care of us. Francesca the manager was so helpful so nice and treated us like family. We are very grateful to have met her and got to know her. They had an indoor pool. And a Jacuzzi and it was nice and warm. Their gym was pretty spacious as well very beautiful looking. They also had a place where you can do your laundry if need be. Overall, our experience was amazing. We will definitely be going back thank you guys so much for everything again.

Unfortunately it wasn't the service I expected to receive from a Hilton property…read more Upon arriving at 3pm for check-in, we were advised the room was not ready and check-in is now 4pm. That was a bit frustrating as we have a 10-month old we just drove with for a couple hours. Either way, we went a couple blocks down the road and had some pizza while we waited for the room. Now for the room, when we arrive, the door to the full-size refrigerator was open. Therefore, the refrigerator was not cold at all and the groceries we brought would have to stay in the cooler until the refrigerator became cold enough. Upon my investigation, when the door to the hotel room opens, the handle briefly attaches to the door of the refrigerator, pulling that open as the heavy room door shuts. Voila - Sherlock Holmes has cracked the case! HA! Bathroom - a couple of issues here; the Water pressure - there was none! Also, there was no bathtub for the baby which we requested a room with a bathtub. Let's talk space and beds. It had two queen-sized beds, room was spacious enough for us 3 adults and baby. There was a couch which pulled out into a sleeper. Comfortable? NOT IN THE LEAST! The mattress on both beds seemed like they were a decade old and all you could feel were the springs, no soft comfort. The bed nearest the window loss it's springiness as you just sank right into the middle. Whoa! But I guess if you like super sinking springy beds, this would be to your liking. The kitchenette; you'll have to ask for a hot plate if you want to cook in your room. At first we were looking everywhere for it, because they don't mention upon check-in that they need to actually give one to you upon request. Also, the microwave above the sink was not working at all. No power at all, and upon our attempts to reach Yessenia at the front desk for assistance, they never picked up. So, again, Sherlock Holmes to the case and with the use of the ottoman to climb upon and check above the cabinetry, we found the appliance was not plugged in. Sheesh, these guys are making me work for my stay. Sherlock solves another case at this location. The pool area could be smelled from the hallway downstairs; I understand the use of chlorine, but whew it was strong. The pool was fine, not heated but not freezing. The hot tub had so much bubbles I wasn't sure what was going on in there, I did not attempt to make use of it. The bbq grill outside for use was nice, however, they do not clean it, so clean it yourself before use. Also, the bbq cooking utensils are also used by other guests, so again, be mindful of what you're cooking with. Breakfast is from 6am-9am in the morning and it was okay. They offer three types of cereal, boiled eggs, there's a waffle maker, bagels, muffins, toast, oatmeal, usually a type of protein (bacon, chicken, or sausage), and biscuits. They have regular milk, almond, and oat milk, as well as juice, coffee, and tea. I recommend not going too late because they will not make anymore food by the 8:30 mark. The woman said, no that's it, just what's left - which was cold eggs, waffle, and muffins. Yikes! Oh, also this is not a baby friendly place. There are outlets all over the place that are not guarded. Just a helpful hint for parents out there. Unfortunately the check-out process with Yessenia was not great. She appeared to be annoyed with a customer before me and continued on with me. I advised her that the customer service she was providing was not how a person in her position should be acting. Maybe she was having a bad day, but if that's the case, take a break and switch out with someone else. So would I stay here again, definitely not. Paying nearly $500 for this type of service and room is not worth it.

We stayed here for my Sister's Wedding that she planned in Carmel. This was the only hotel that was…read moreaffordable at least in MY budget. Lol They were renovating the lobby area. Still was able to check in and check out easily. Staff was friendly. Rooms were spacious and clean. Had no problems others occupying the other rooms. Parking was enough and nearby our rooms. Our free breakfast was just fruits and yogurts. Was expecting more. But, it made sense since they were renovating. No biggie. Will definitely stay again here.

We had not planned in advance, and needed a room in the area on 1-4-22 - preferably between…read moreMonterey and Salinas and this place got the bill. We were lucky to get anything at all with the pro golf tournament in pebble beach with all the stars going on. Rates were a little higher but we were desperate. Check in and check out were a breeze and desk staff were courteous and helpful. It's an unassuming spot with a Valero gas station in front. We stayed in room 120, the room was basic and clean. I was pleasantly surprised the bed linens looked fairly new, none of those old polyester motel linens, so grateful. I also appreciated the bottles of water when we arrived and the goodie bag when we checked out in the morning. With COVID, these now take the place of continental breakfast, I guess

My Husky has a great time during his 3 week stays while I'm on vacation overseas. Even though I…read moreprovide his food, if any stomach issues arise, they are quick to alert me via text. With pumpkin and/or probiotic options available, I am confident that things are under control without the need of a vet's visit. And with a wash on his final day, my Husky bounds home clean & fresh!

We LOVE Dogwood Ranch! My dog is an "only" dog. She attends daycare, has been kenneled with them…read moreand receives grooming services. The staff are wonderful and caring. I highly recommend them to everyone who has a dog. Especially those who might be lonely during the day.