We were lucky enough to stay here the week beginning Easter, through that next Friday. We had a Panoramic view deluxe room. We thought we'd booked the suite but nooooooo... The additional space would have been nice for two adults and their furry friend. It was still a great room with an awesome view of the dunes and water. Check in was terrific. The lobby is beautiful and stocked for a quick whatever you might want. There is a backyard behind the lobby that is sheltered from those pesky ocean breezes with firepit, tables, chairs and other stuff. Nice touch. Our room was spotless. The bathroom was very nice. Clean and let me say that the shower was fantastic. There is a heater/fan in the bathroom that made getting out of the shower, pleasantly warm. Toiletries are of nice quality. Our dog, Sian found the stick library very useful and she had a blast going after it on the beach and in the ocean. She even brought it back to the library the morning we left, for others to use during their stay. The pet welcome is a nice touch. This site is very pet friendly. Not so much for the timeshares that are on the same property. And that's fine. Parking is not allowed at the units. You are driven to your unit by one of the great golf cart drivers. Zach was our driver. Loaded all our luggage on to the the cart. As we journeyed to our cottage, Zach pointed out sites as well as amenities. Unloaded our luggage as wll as went and got us ice as we settled in. If you need help getting to your car, onsite restaurant or the lobby, just call the lobby about 10 minutes before you want to go and someone will be there. The restaurant is great. We ate there twice and had breakfast delivered to our unit twice. The bread platter... OMG... the bread platter. We loved it so much that we went to Otto's bakery in Salinas on our way out of town to bring it home with us. The restaurant is not open for breakfast but, at check in, you will get a room service menu that that's how you can have breakfast onsite. More on the restaurant in that review... Can't wait to go back. Have to say that overall, this is probably in our top 3 of vacation spots. Including Hawaii. It's just great. read more

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I rarely leave negative reviews, but I left this stay feeling genuinely disappointed. I had this hotel saved for a long time and booked it after seeing so many glowing reviews about the pet-friendly luxury experience. We paid around $1,000 for one night, so I arrived excited and expecting something special. Unfortunately, our experience was the opposite. Many of the pet-friendly touches that influenced me to book were missing at check-in. There was no personalized dog welcome setup, no dog package, and my dog's name was not on the welcome sign until I called later. I had also requested a simple welcome card for my mother-in-law's first trip to California, and although staff said they would gladly do it, it was never done. We also had multiple room issues throughout the stay. The TV was not working, the phone buttons to reach the front desk did not work, there was no extra pillow for the fold-out bed, and there was even a leftover dog chew from a previous guest found in the bed. To be fair, the maintenance employee was kind and helpful, and the complimentary bottle of wine was appreciated. However, for this price point, the lack of attention to detail and overall service was really disappointing. What upset me most was checkout. I politely explained that I was disappointed and thought at minimum the pet fee might be removed, but there was no effort to make things right beyond emailing the receipt. Beautiful location, but the experience did not match the cost or reputation. I truly wanted to love this stay and left sad and let down instead. read more

Sanctuary Beach Resort completely exceeded our expectations and made our wedding anniversary so special. From the moment we walked into the lobby, we were greeted so warmly--it instantly set the tone for the entire stay. The level of service throughout our visit was truly top-tier; every staff member we encountered was kind, attentive, and made us feel genuinely cared for. The atmosphere is absolutely breathtaking. Hearing the waves crashing right outside creates the most peaceful, relaxing vibe--it's the perfect escape. Our room was beautiful, and we were incredibly surprised and grateful for the upgrade in honor of our anniversary. That thoughtful touch made the experience feel even more special and memorable. We also dined at Salt Wood, and it was delicious! The food, ambiance, and service there were just as impressive as the rest of the resort. This truly felt like the perfect getaway, and we're already talking about when we can come back. Highly recommend to anyone looking for a relaxing, romantic, and unforgettable experience! read more

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What a gem of a place. We stayed in one of the suites by the bonfires and absolutely loved it. Literally right by the ocean!!! we fell asleep every night listening to the waves and honestly didn't want to leave. We brought our little pug with us, and everyone was so sweet to him. It's one thing to say you're dog-friendly, but they genuinely made him feel welcome, which meant a lot to us. Also, a big thank you to Robert. He was so thoughtful and helpful in planning our stay. It's the kind of hospitality that makes a place stand out. Just a wonderful person. Beautiful views, great people, and such a relaxing atmosphere. We left feeling refreshed and are already talking about when we can come back. Highly recommend! read more

We had an amazing stay! From check-in to check-out, we felt completely cared for, relaxed, and happy. Check-in was quick and easy, and because we booked through American Express, we received a complimentary room upgrade. The room was spotless, comfortable, and the fireplace made it feel so cozy. We stayed in a beachfront room, and the beach was just steps from our balcony. We loved the beach bonfires in the evenings and waking up to the sound of the ocean each morning--it was truly peaceful. The only thing we wish had been better was our experience at The Saltwater. While it's a separate restaurant, it's on the property, and if the food and service had been stronger, we wouldn't have needed to leave the resort at all. That said, the in-room breakfast was excellent--always hot, delicious, and right on time. Overall, it was a wonderful experience, and we'll definitely be back! read more

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Stayed here for my birthday and booked oceanfront suite. It was beautiful. You're literally placed right in front of ocean views with evening bonfires happening just outside. The suite comes with a private patio, a king sized bed, a living area with a sleeper sofa, a wet bar, and a gas fireplace. The whole vibe was calm and relaxing, exactly what I wanted for my birthday. The place definitely met my standards. It's also a pet-friendly resort which I love. I ordered breakfast through room service and everything was good, except they added bacon even though I specifically asked for it to be removed since I don't eat pork. But aside from that, everything was great. Overall, such a peaceful and memorable birthday stay. I's come back again. read more

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Breakfast in my room on the beach.... Yes....... The sound of crashing waves. Yes This place does get pricey but it's worth it. read more

The Sanctuary Beach Resort - Resorts Near Me - Marina, California

Friendly staff. Great breakfast. Anything you need staff is always available 24/7. Recommend taking a trip here. read more

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The quality of service is impeccable. The ambience is superb. This is our second time there it's pet friendly and they accommodate your every need. The view is spectacular. The villas are comfortable and spacious and beautiful, but the staff takes care of you like no other we went back there for My fiancé's birthday to go scuba diving enjoying the outdoor activities and views we love it. read more

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This is our second trip and we have loved each visit. This is my wife's favorite place to visit. She absolutely loves everything at the Sanctuary and we have a great time. This trip we never left the grounds! The on site restaurant SaltWood is fantastic. The portions are large and the food is always delicious. Even their burgers are amazing. You can order in room delivery service for breakfast, lunch and dinner. The location is the real gem here. A short walk out of your room and you're on the beach. There's plenty of Adirondack chairs and space to spread out. There's also fire pits in the evenings. It's an amazing thing to go to sleep every night hearing the oceans roar. Just so peaceful and soothing. The staff is very nice and accommodating. Call for service and they'll be at your room shortly. There is decent WiFi and the TV has chrome cast so you can stream your shows and movies etc. The bed is very cozy with high quality linens and very comfy. You also have a mini bar fridge and microwave, tea and coffee etc along with some complimentary snacks. The suite was very nice. Huge deep tub with a spray wand, very nice and relaxing. Ample size shower and all well appointed. The room is a nice size with a sofa, coffee table, chairs and a window reading nook that's padded next to the window with great views. The patio is fantastic with large Adirondack chairs, a faux wood stump table and lovely views of the pacific. The price can be a bit much. So I can see that being a turn off for some. But we came in the off-peak season each time and it's much more reasonable. Note, that this is the Monterey Bay and even in summer it can be chilly and windy, so the weather in January is only marginally colder. So it works out great for us. You're not going to get service with someone waiting on you hand and foot. It's not the Ritz. But it's also not a bargain motel. You can get some privacy, have your own little beach cottage feel and unwind and relax. You have to decide if the price is worth it to you. read more

The Sanctuary Beach Resort - Bocce ball court and views of the units - Resorts Near Me - Marina, California

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We stayed at The Sanctuary Beach Resort and had a bit of a mixed experience. First, I want to give credit where it's due--the staff at check-in were amazing. They made us feel genuinely welcomed, like reconnecting with someone who was truly happy to see you. Very attentive and a great first impression. The beach itself is beautiful, and being able to sit by the fire with drinks was easily the highlight of the stay. It's a relaxing setting and exactly what we were hoping for in a coastal getaway. That said, the overall stay was just okay. The issues we experienced at Salt Wood Kitchen and Oysterette definitely affected the experience and left us feeling a bit uneasy. We were also told a manager would follow up with us, but here we are in April and we never received a call. That lack of follow-through says a lot. One tip if you're considering staying here: avoid rooms with guests above you. You can clearly hear footsteps--and even some bed noise at night--which takes away from the peaceful atmosphere. If possible, I'd recommend booking a single-story room or something closer to the beach. Overall, the setting is great and the staff starts things off strong, but the experience didn't fully live up to what we were hoping for, especially given the occasion. read more

During my stay for my friend's bachelorette weekend, we took the Friday afternoon Happy Hour Yoga with Elizabeth and the Saturday morning Beach Yoga with Linda. Both classes were completely different but equally wonderful. Elizabeth was patient and accommodating, making the class accessible for a beginner like me. I appreciated her thoughtful guidance and the modifications she provided, which made the experience both enjoyable and educational. Linda brought an amazing energy to Beach Yoga, creating a calming and restorative experience that set the perfect tone for the rest of my day. Highly recommend both classes and instructors--each offers something special! The accommodations were wonderful and I loved our rooms location by the pool. It was central to everything! read more

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One of my favorite places to stay! Home away from home. The place is always immaculate, inviting, staff is top notch. My favorite room is the oceanfront. Love the fire pits, pool, playground and restaurant! read more

A wonderful getaway. We stayed for one night to celebrate our anniversary. Felt very private and upscale. The rooms were very well designed and clean. The bathroom is very spacious - loved the separate vanity area. Every room has a fireplace and a private patio. The coffee in the room was actually good - unlike other hotels with bad coffee. The property doesnt allow vehicles past the lobby so they actually shuttle you around via golf cart. The golf cart guys had excellent customer service. However the front lobby staff needs some work. They were slow to check us in and seemed to not be consistent of their knowledge. The hotel price is very premium and the customer service should match that. Like other reviews mention, it is very pricy at $800 per night on average. I've stayed at many higher end hotels so I can say I understand why people don't think the price is justified. I wouldn't mind staying here again, but I would probably stay on a weeknight or during low season when the price is lower. I did enjoy the beach yoga and the private access to the beach. Keep in mind coming here in the summer it is freezing and foggy which is common for Monterey. I love how dog friendly they are. Overall I would recommend if you don't mind the price. read more

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We had a absolutely AMAZING time here! The service and kindness of all of the staff was unsurpassed. We got an ocean front room and it was breath taking. Yes pricey, but you get what you pay for. We watched the sunset every night and used the fire pits. Went to the restaurant on sight and thoroughly enjoyed our experience. For anyone wondering, the mini bar stuff is INCLUDED with the room, as well as any snack goodies that are stocked. I've never been to a fancy resort and I'm used to them charging for everything but at this resort it's included and they also gave us one of their coffee cups. If you are looking for a getaway, I HIGHLY recommend The Sanctuary. It's just a hop over to Monterey too. Made memories here we'll never forget! read more

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Excellent place to relax and enjoy the beach front. We stayed at the Ocean Front Deluxe. Clean, relaxing atmosphere, far enough away from the main building and pool to feel secluded. Beach was basically empty, plenty of space to enjoy the fire pits. Ended up eating at the Salt Wood Kitchen the first night just to try it out. The Clam Chowder had a smoky flavor to it. This unique taste made it the hit of the night for me. The rest of the meal was fine, but the chowder made it memorable enough to come back for more another time. read more

We stayed last weekend for a one night getaway. Loved that we could bring the dogs and it was so dog friendly. Staff was really nice, they had sparkling wine and macaroons in the room when we got there. The view from our room and access to the beach was stellar! We'll be back for sure! read more

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As a pet owner this place is such a gem. It's not always easy to get away without a reliable pet sitter, so to be able to bring them with us is worth the price for the extra peace of mind. The resort is exceptionally pet friendly and even with all the families that brought pets it felt like there was plenty of space for everyone to co-exist. There were tons of accessible bag stations and trash cans and the beach is so clean. We came in Nov so there weren't a ton of people on the sand in the afternoon, unless up by the fire pits, so our dogs had so much room to run around. We stayed in the Oceanfront Deluxe #607 and the room was super comfortable and was right by the entrance to the beach which was convenient. The room was clean and we had a mini bar full of beverages and snacks, all complimentary. There was a Fellow kettle and complimentary pour over coffee and tea, but you could also pay to order in from the restaurant. The in room fireplace can get a bit warm if you're sitting right in front of it, but we had the slider open most of the time so we could see the ocean, so it wasn't too bad with the breeze. The patio is also super relaxing to sit on. The one thing that would really make this place ideal is if there was a gym. Other than that, highly recommend if you're looking for a place to relax and need to bring the fur kids. We'll be back for sure. read more

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Advertising romantic escape should advertise family vacations, loud kids, barking dogs, downstairs rooms hear every footfall from upstairs including dogs Room incredibly small not as shown on website. Rent bikes yet no bike paths read more

Fire pits. Pet friendly. They have amazing service! It's expected for resorts, but this place is overpriced. read more

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The service is amazing. The rooms do have distance from parking like that other person complained. But you call front desk they come to get you fast. Drivers are awesome they helped with local suggestions. The hotel gives you free snacks and fruit and water whenever you want. Rooms are good sized ! Very pet friendly! Coming back soon! read more

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List Pro: The view Dog friendly Updated rooms Room service menu is small but delicious Con: Pull out couch in the suite is all metal springs and no mattress Shower clogged No proper place (like a strip of grass) for dogs to use the restroom No AC or fan, you'd think being on the coast it would be cool at night enough to cool down the rooms, it did not. It was 58 at night and we had both windows open and it was still too hot to use a blanket. They charge 50$ for late check out and you get only ONE additional hour Guest services, wow does that need improvement. I saw them on instagram and was intrigued by the pet friendly. Since we'd never been here before I called before booking to go over the room options available for the time we wanted to go. My two request were rooms closes to the beach entrance and the first floor because I have an autistic 6 year old. Which they said would be no problem even the book agent said she would make a note in our reservation about the first floor for safety reasons. Our room was indeed on the second floor, called the front desk immediately and they acted as if I was asking for something out of left field, all of our stuff was already in the room and we had a big group with a baby and two dogs. I called back after some time waiting to say we'd just make it work and the guy was like yeah my manager was still trying to figure it out. We were constantly on extra high alert with the sliding door, super not relaxing on our vacation. It was also a bit of a walk to the beach entrance, definitely not one of the closest rooms. The morning before we arrived I called to book a bonfire and they were trying to make us book two bonfire pits instead of just adding a few more chairs to one pit. Also while booking she said there were two options savory or sweet and I said the sweet one because we wanted to do smores and we get there and there was not a marshmallow to be seen. There was fondue with glass wine glasses and wine. They did eventually bring stuff to make smores. When you're paying $$$$ a night just for the room alone I was hoping for a bit more effort from the place. We won't be going back nor would I recommend this place. read more

It's ok. Not worth the price. Had a beach front room but had to walk 15 mins to get to the car. Saw lots of carts driving around but nobody offered a ride and often wouldn't even make eye contact. Room was smaller than expected and you could hear anytime the people next door were leaving. We brought dogs, but the only grass was for the world mark timeshare guests and not for the $600+ a night sanctuary guests. Beach was nice and the only redeeming piece of the stay. Would not go again. read more

As soon as you pull in you feel like you're in a Sanctuary! Susan was such a delight as she checked us in provided all the details to help make our stay as comfortable as possible. She handed us off to Julio who helped us to our room. Julio was also so helpful and provided us with some more recommendations. Beautiful clean rooms with all the amenities. Beach front suite with beautiful views! Highly recommend for a peaceful retreat. read more

The Sanctuary Beach Resort - Champagne and chocolate covered strawberries with the romance package - Resorts Near Me - Marina, California

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What an amazing experience! My husband and I could not have been any more happier. The staff were amazing. Robert went above and beyond for us. He was truly magnificent. The view was breathtaking. We had our marriage there right on the beach. Could not have asked for a better location. I also love how dog friendly this place is. Truly breathtaking. The rooms were beautiful and charming. To listen to the ocean at night as we went to sleep was so peaceful. We were so sad to leave. My husband and I will definitely be back. Thank you to Robert and the staff for everything. read more

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During my second night, the fire alarm went off three times (12am, 3am, and 6am). Management offered me comped breakfast and waived my pet fee which I felt was not satisfactory for a place that cost 700 per night. I will not be returning. read more

UPDATE: I had to update this review since someone made a comment on my review of it being overly expensive for a ghetto place and I should of went to Cannery Row. There was a reason why my husband picked this place over Monterey bay. The sanctuary offered the availability of a beach front room WHILE being pet friendly. BTW I did went to the Monterrey bay aquarium. I walked passed the hotels on Cannery Row. what a busy busy place and you have to deal with traffic. NO THANKS. Ill stick to the Sanctuary. Where it was easy to pull up. My husband decided to surprise me and treat us to a vacation for our birthday. I must say, this is the most fanciest and MOST expensive hotel I ever been at. My husband chose this resort over other because they are extremely pet friendly. The resort is extremely beautiful. The morning lady at the front desk is so welcoming! She makes you feel good every time you talk to her. Now, the evening clerk, well she is not so friendly. We were here for 4 nights in the beginning of June. The weather was not so friendly. It was mostly cold and overcast. This is going to be a long review. The lobby area is beautiful. They have a fire burning going in the middle. The nice lady at the front desk greeted us and gave us all the information we needed. If you brought your pet with you, they have a sign in the front welcoming your pet with their name on it. I thought it was so thoughtful! You cannot drive your car to your room. So you park it near the lobby area and a golf cart takes you to your room. When we first open the door, everything was so amazing. The panoramic view of the beach right from the patio of your room was breathtaking. There was champagne and chocolate dipped strawberries for your pleasure. We had a nice king size bed, big full bathroom with a big tub on one size and the shower on the other. They have a couch that is right against the wall, you can watch the beach wave while sitting there eating your breakfast and drinking coffee in the morning. They give you a breakfast menu you fill out and keep it on your door knob the night before. In the morning you get breakfast in bed. The only thing i do not like about it, is that when you stay there for more than a few nights, you get REALLY tired of the same breakfast over and over again. They have your option of potatoes, eggs, and toast. I do not understand why they did not have waffles or pancakes. The first night we were there we had dinner at salt wood. I am honestly not impressed with their food. Their portions were small, and overpriced. They used lemon a lot I feel like everything was sour. Anyway ill be leaving a more detailed review under the Salt wood restaurant. On the resort side, they give you complimentary wine cards you can take to Salt wood. BUT, the only wine they giving you with the card is the same FULL bottle of wine that they left you in the room. Which honestly defeats the purpose of it. Would of been nice, if you had a choice of different wine. If you have your pet with you, you will be sitting on the patio, which for us was a windy day so we were cold. We walked to the private beach which was beautiful! There isn't much people on the beach I think due to the weather. I enjoyed walking on the sand holding hands with hubby. They have binoculars you can use at the front desk. We saw a seal that was getting up close to the fishermen at the beach it was cool to see. We also got to sit near the bon fire and watch the sunset. it was romantic. I slept like a baby in the room listening to the waves clashing all night while using the fire to keep the room warm. The last day we were there we spent it swimming in the pool and hot tub. The pool deep inn was only 4 1/2 ft tall. Which is awesome for short people who cannot swim like me. The hot tub was nice and hot. We ended our day by ordering dinner in our room. The menu is a little different from ordering in your room and having it at Salt wood. They said you can order food off your tv which was a lie. You can only see the menu but you have to call the restaurant to actually order. I did not know this, and when I called the front desk asking for help, she just very rudely transferred me to the restraint. PRICE: I had an amazing wonderful time here. But frankly, it was extremely expensive it was 800 a night, along with $50 pet fee. Would we come here again? Maybe? if it was more affordable. I feel like this was a once in a lifetime thing. The restaurant was not worth their overpriced and mediocre small portion food. read more

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Did not want to leave!!! Staff upon arrival made us feel like we were VIPs. the room and bathroom were luxurious and The room service breakfast arrived fast. the resort was on the most beautiful beaches ive ever seen and the pool and jacuzzi were heated perfectly. And was easy to get around especially with the golf cart escort! You wont regret staying here!!! read more

What a gem! The staff is attentive and caring. Fresh coffee in the morning and cozy fires welcoming always in the lobby. Bonfires at sunset on the beach. My cottage on the ocean was beyond wonderful. An elegant seaside retreat. Private. Charming and brand new! Every amenity you could dream of. Dogs welcomed and everyone brought theirs. . Tesla chargers yay. The hotel and beach location were a 10 read more

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AMAZING MASSAGE by Chandra Westover "Kumari". Best massage I've ever had. She worked every part of my body but I was never sore, only relaxed!!!! I booked another one for tomorrow!!! She's been doing this for a while!!There's nothing better!!! read more

Great resort and beach. Gorgeous location. Staff ready to help at all times. Carson, Zach, Shayaine excellent staff. Beautifully maintained. Easy beach accmess. Oyster shell decoupage class was lots of fun and highly recommended. The initial problem with hot water late night was quickly corrected. Overall we had a wonderful stay at the Ocean Front Suite. Will go back for sure! Final recommendation: Salt Wood restaurant great breakfast but could add more vegetarian entrees in the menu. read more

Love this little resort! It is a secret slice of heaven! Very private beachfront suites in a stunning setting snuggled into Marina, CA alongside the Monterey Bay. Room service arrives in a picnic basket, ready for you to pick up and head out to the beach! Wood burning fire pits are lit each night for you to sit next to with friends and enjoy the sunset. The food is very yummy, service is quick, staff are all very nice and helpful. The property is very clean and well manicured. There is a nice little beach volleyball court and bocce ball set up too! The pool was a comfy 85 degrees and the huge hot tub was perfectly hot. There is a kiddie pool for the littles, and plenty of room for everyone to enjoy the pool area. The accommodations need a little updating, but it appears as though that was already happening in about 20 of the suites we saw under construction while we were there. It is such a special spot. This is an absolute must-see for anyone in or passing through the area. We will be back for sure! read more

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Let me start by saying it is a 5-star experience for comfort & relaxation...I am only giving it 4 stars because it is definitely out of my realm and, at least to me, not worth the money spent. It is definitely a swanky place so be prepared to spend money. If you like being pampered (for a price) or for an anniversary experience (like we had) it is a very relaxing atmosphere. Here are the details of our experience. The Good - AAA members get a slight discount on rooms - The place is VERY well kept and clean - Very supportive, professional, & accommodating staff. If you need a ride to your room/car they are happy to do it (we did a couple times since it was windy/cold) - Bottle of champagne upon arrival (LaMarca Prosecco $10-15 value) which we paid extra for but also had half a dozen macaroons - Bag of jelly beans & trail mix (from their on-site restaurant), very comfortable robes and slippers, steamer for clothes - Received 2 drink tickets to the restaurant which we unfortunately did not use - On site water dispenser for bottles, pet friendly...we saw lots of dogs there, and ability to rent bikes. - Activities like Jazz night and bonfires Things To Consider - We bought the breakfast which seemed reasonable...I believe $15/day per person. This gets you a $60 budget for breakfast which won't go far if you can eat. Portions are good, but expensive. Avocado toast is $17, a "complete" breakfast (bacon, potatoes, eggs) is $32. Breakfast ALSO has a delivery charge and a tax. Anything over the $60 gets charged to your room - Lots of tipping opportunities. So tip them when you get a ride back and forth, your breakfast delivery, etc. - If I am correct, the "Ocean View" and "Ocean Front" are not that different. We had Ocean View and the next closest to the ocean was only 30-40 feet ahead of our room - The beach was nice, secluded, but riddled with little blue things called "sea rafts" that literally covered as far as I could see (pic included). read more

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Let me first start off by saying, I am not one to spend in large amount of money on myself and actually spoil myself. Yet I had a twitch in my eye and could tell I really needed some extra comfort. to stay at a hotel. I've been saving this place on my "must do's" for years and I have to say that I didn't regret the cost on bit. So I book the room, grab my pup who is now 10 and getting old and we headed to Sanctuary Beach Resort. Upon arriving a bit late and I was immediately greeted by David & Michelle at the counter. Who had my room reservation ready me and small doggie treats for Zoey. After joking around a bit about my dog getting a nice treat. Michelle was nice of enough to offer a bottle of Chard to help decompress from the long drive. Well the Chard was amazing!! Entire staff was extremely friendly. Love the dog menu at the restruant and got the mental reset I need. Totally returning!! read more

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Stayed at this place for a girls trip and was horrified about his downhill this place has gone. Bugs in the room. You could see through the sheets the giant yellow pee stain (at least we think it was pee) that coveted the majority of our mattress. The chairs you couldn't sit on because they were so filthy. Hair in the bathtub. They brought us a cot since the mattress was so gross and I kid you not the cot collapsed when our party member sat on it. They used to have s'mores kits in the room. Now you can only buy their $40 kits in the lobby. This place used to be amazing. Not sure what's happened but it's a total train wreck. read more

For every visit, Intercontinental has been our preference of choice when in Monterey. It's central to the internationally known Monterey aquarium and more. That will have to change after having a five star experience at the Sanctuary Beach Resort. Off the main road and tucked away you will find an open parking lot that is complimentary. Bonus right there. Valet alone at other hotel establishments can range from $40- $50 a night. There is no hustle and bustle of tourists in sight. You can hear the ocean waves from a long distance out. Another sign we were going to continue having a wonderful evening. Behind the doors is the welcoming lobby with a small gift store of treats and such. There even is a variety of tea and coffee for your stay at no charge. The staff assisting us was very clear in fees including the environmental and dog fee etc. After checking in we were driven to our room by golf cart. How fun! From what we were told the golf cart service is 24 hours and can be used by contacting the office. Our room was on the second floor towards the back of the property. It was nearing sunset when we arrived. The room was decorated by the sun setting and the fireplace was plenty enough to keep us warm no matter where we were in our room. The open balcony is set with two wooden chairs for use. The room itself is equipped with what you need including a fridge, microwave, coffee maker, and more. We didn't partake in the room service this time around, but it was the first time seeing a well rounded breakfast of hearty options. My husband would have preferred the bed to be less firm as he felt it didn't support his back. Personally, I didn't mind. Priority for me is clean sheets and that is all I ask for. Yes, they were clean! The vanity with two sinks is perfect for couples or families trying to ready themself. On opposite ends of the bathroom there is both a shower and a bathtub. I mean come on! The property is absolutely stunning and feels as if you're on the beach. It is only a walking distance to the Marina Dunes. If weather permits they will light the bonfires at night. There are personal chairs provided by the hotel where you can sit and relax. How peaceful and at ease we both were after our getaway. What about the sights and cannery row? Just a 15-20 minute drive to the familiar famous attractions. The only complaint is I didn't know about Sanctuary Beach Resort until now! read more

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When I booked the room I was concerned with such a late check in. 4pm. called to see if there was an earlier, was told it shouldn't be an issue and they put in the notes. Arrived at 2pm and wasn't let in until 4pm.We sat in the lobby for two hours with a 3 year old and 1 year old. Watched numerous others come after me and get let in before me. No sense of customer service. Got the room with the pullout bed, felt every spring in the bed. Creamer in fridge had turned and was moldy, as was the kettle in the room. Very disappointed for the price. Look elsewhere I don't recommend staying here. read more

The Sanctuary Beach Resort - Turned creamer and moldy lid in fridge. - Resorts Near Me - Marina, California

This was mostly a great experience, but I did feel like there were a few things that were off. To start with the good, the service was AMAZING - everyone was so nice, helpful, and good conversationalists. The room set-up was also amazing, as was the lobby. There is a pool/hot tub on site which looked great but we did not have the opportunity to try them out. We did also like that all refreshments placed in the room (except alcohol) are complementary - and there were different varieties of items so we loved that. We also LOVED the fire pits and extra blanket in the room to take with us. Now for the things that were "off". Unfortunately, the bed wasn't that great - in the room we were in, the bed was very squeaky and could have even had a broken bedframe. For the way that they describe the rooms, I understand why places would advertise "ocean front" rooms, but what is much more accurate is "ocean facing" - yes, I could see the ocean - but it was viewed through the breaks in between other people's units, so I don't think that's really ocean front. We also noticed that some of the buildings looked different than others and my husband looked into it, apparently the back half of buildings are timeshares which is weird and would have been helpful to know as a guest. Lastly, the breakfast that they offer is THROUGH THE ROOF expensive. It was like $19 for avocado toast and like $35 for eggs and bacon. Obviously hotel food is always more expensive than anywhere else, but these prices just seemed INSANE. I'm not sure I would stay here again. read more

Nice staff, beautiful setting, nice fire pits, in room amenities good, but for my one night stay, they gave us a bottle of sparking water, an , , dates to start the day, with tickets for free champagne at Salt Wood. The only negative which is a big negative in my book and my wife's is shower (bathtub shower combo) is less than to be desired, pressure is poor, but then again the shower head calcified. And the tub drain doesn't drain. It could just be my unit, reminds me of the Bates Motel. Motel 6 has better showers. For the avg price of this establishment, I would think all this would be resolved prior to my stay for my wife's birthday. The shower is one of the important things in a room. Next time, I'll just stay at the Hampton up the block, and then drive and park in the public area at Sanctuary, and walk to the beach if needed. The staff said the bungalows will be renovated end of the year and the facilities should be more modernized. read more

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We spent 2 nights here. Our room had a great view of the ocean along with the nightly bonfires. The staff were extremely friendly and helpful. We had in room dining one night on our patio and another night at the restaurant. Great food. The resort is pet friendly so bring your dog to play along the beach. They have golf carts that bring you to your room. Once your bags are dropped off everything is walkable. My wife says we need to make this a yearly getaway. It's a bit pricey but what isn't nowadays. read more