This collision repair shop is the best I've ever been to. I can't recommend them enough. They are…read moreone of the few places that can repair electric vehicles. They navigated the insurance companies for me and were excellent at communicating and documenting throughout the process. This is also one of the more expensive locations I have been to, but it is worth every penny. They pay their service well and the servicing technicians are very detailed and knowledgeable.

I cannot speak more highly of Fetzner Collision! I had my Tesla Model Y rear bumper scraped…read more(courtesy of the Wegman's parking lot) and they worked me in for an estimate AND repair in record time! Absolutely beautiful work! Many thanks to Brian Fetzner and his team for timely and high quality work at a reasonable price. I won't take my cars anywhere else in the future.

So today I called Vogels around 10:26 to get an estimate done for insurance on my 2010 Chevy…read moreImpala. I was instantly turned down and said "no we can't do that". I was surprised because I have brought them previously a car and sent them a lot of work over the years. So let me tell you about the LONG HAUL on your vehicle if you bring it here to Vogels. I would know about long term on a vehicle from them because they did a Job for me in 2015 on my 97 Camaro. This place is decent place to bring your vehicle if you need something fix short term but long term not worth it to ME. To others they are worth it but they don't restore cars really just fix them. I brought these guys my 97 Camaro back in 2015. Let me tell you what it WASN'T worth the price they charged me 6500-7k and or it felt like I was getting harassed by the owner about paying them. Normally you pay for a job when it's finished but he was eager to collect some before starting it and during before he finished the Camaro. I had to pay before they finished which felt like I was being scammed but I was in a tight pinch and had to get it done. After finally paying them in full they finished it up and said we will detail it up nice for you but the rushed they detail guy and I had wax all over the Camaro. Even the detail guy complained about being rushed. I even mentioned the green paint I could still see but they didn't fix it or nothing. I was super bummed about this but I was still happy to get my 97 Camaro back on the road and drive it. Mind you this 97 Camaro sat after it got "restored"from Vogels. Nothing wrong with it but all the imperfections they left, all the chipped and cracked paint I found and the green paint from the donor parts they used to fix it that you could still see in areas. The Camaro wasn't very professional done at all and the service I got from them especially from the owner himself was good and all till the demanded payment. Then it felt like a scam and it felt like I was being harassed. Now 10 years later I have to repay someone to fix all those paint chips, all the cracked panels and a lot more. So in my opinion it's not worth it because 10 years later and 6500 bucks wasted to repay another person. About the same or more to make it look brand new even better then show room quality they said just like Vogel's promised me but Vogels couldn't handle it. Edit : So after I posted this because I got a phone call at 11:17 from there Shop manager or whatever he is there. His name was Eric. He called me asked me why I would leave a negative review because they refused to take a quote from me earlier today? Then proceeded to say I called them because I had an insurance quote done and I wanted them to add more on? WTF? How is that possible when my accident just happen at 9:33 am. So how did I have time to get a quote and call you to ask you to change that quote? So now I'm more annoyed because they tried to call me out on something I didn't even say. All I said was "can I get an estimate done today for an insurance quote". He then proceeded to tell me IDK why you're posting your Camaro now. It's been 10 years and we didn't harass you. He said "we have to get some up front or all especially when it's not an insurance quote because we gotta pay outta packet for materials"? Really? You have to pay for materials? Wow that's crazy. What about regular mechanics or other shops? They don't ask up front for any money. However I was fine putting a down payment down back then. It was the owner calling me demanding money from me time and time again multiple times and said he couldn't fix it till I did. That sounds like harassment to me. Their excuse was "well sometimes people have us fix it but then not come back at all after we finish". I said "not my fault don't judge a book by its cover. You guys are judging people and will only work on cars with insurance claims unless they are GUARANTEED the money before they finish the vehicle". 1

Have been a long time customer, but I just (6/28/23) called to ask them what should I do with my…read morecar that just have been tboned. Thge young man at the other end just told me to get lost and go someplace else.

From the moment you walk in , you're greeted with a friendly personalized experience. They…read moreinstinctively know your needs because their experience in all things related to damage is par excellence! I was apprehensive about the damage to my car ever being able to look good again, but in my complete amazement it was repaired in record time and beyond my expectations! I highly recommended this very professional repair. The pride in their service and ability is notable and commendable!

I can't recommend this place enough! No one wants to get a vehicle repaired, but if you have to,…read moreyou might as well make it the most painless and pleasant experience possible. For me, Corby's will always be my go-to collision shop. Being the daughter of a mechanic who owned a shop next to a collision shop in Buffalo, I know what good service is. I always relied on my father's expertise and connections and never worried about being taken advantage of. Since his passing, it's been a challenge finding service locally that I truly trust. When my parked van was hit a couple years ago, I took it to Corby's for the first time. I was impressed with how I was treated and the expert repair work performed. It was done in a reasonable amount of time and they communicated clearly and often. I walked away very satisfied. Fast forward to this year when my son's vehicle collided with a deer. We knew the vehicle had the possibility of being totaled, but hoped that would not be the case. The folks at Corby's kept us up-to-date daily with the status of the parts and repair costs. They worked really hard to work with us to save the vehicle. We couldn't have been more satisfied with the outcome. The BEST customer service!

This place is the best!!!! I hit a deer last year and damaged the front end of my Honda Element. It…read morewas so severe that I didn't think it could've been repaired. My car was towed to Sofia's. I can't tell you how much they made this an easy process for me. My insurance covered everything except the $500 deductible, so I wasn't too concerned about the price for the repairs. I was just thankful that Sofias could repair the damage done. This place is awesome!!!! They repaired my Honda Element and she looked brand new!!! She ran great!!!! They went above and beyond for my car!!! They really know what they are doing at this garage!!! Everyone was so helpful. They kept me up to date on everything. They were honest and upfront with me. I trust this place and if my Honda needs work again, I won't hesitate to call them. They're so friendly and reliable. I highly recommend this place and if you're a dog person, there's a cute dog by the name of Elle there. Love this place!!!! This place is great!!!

Best body shop I have ever experienced . I brought small problems to them on three separate…read moreoccasions and they made time and took care of me right away. Very organized and friendly, and they can do everything. Highly recommended!

Very knowledgeable staff. Taylor calmly helped me and my wife during our car cutting off…read more She directed us to a tow service and potentially same day help and repair if we made it there soon. This made a sudden crisis much easier to deal with We also had comfy couchs throughout the ordeal. Put This shop at the top of your list mvp!

My Son's Honda is happy at 1/2 of dealer price to fix the front end…read more Work guaranteed for as long as you own the car Great Place Great Service Next time I will get my oil changed and New York inspection

The owner there has always done a great job repairing a few cars of mine including a rather…read moretroublesome old Jeep Wrangler! Highly recommend this shop and the experienced talent he has working there to address big problems!

Quick & friendly. Completed changing fluids. Fair price no problems. Plan on using for my go…read moreto for auto repairs & maintenance

Have used Woody's, unfortunately over the years due to damages to my vehicles-excellent service…read morefrom start to finish. Done right the first time and never had any issues where I had to go back. Woody's is fair and honest as well as timely with their work. Highly recommend using them

They acted like they cared and deliberately put damaged parts on the car and painted over it. They…read moretook shortcuts trying to jam a used headlight in a car with 6500 miles after I told them I would pay any difference in parts prices. They tried lying to my insurance office telling them the damage they caused were stone chips. The damage to my hood was ignored completely and never once did I receive a phone call from them. As a disabled Navy Veteran I find this service appalling and will never try a locally owned business for body work again. If you like half assed work by all means see Greg at Woodys.

In my 60 years in Rochester and Southern California, I have never had such great service as I did…read moretoday at BMW of Rochester. Both Scott (Yockel) and Doug went out of their way to get my new BMW in, serviced and out quickly. They went above and beyond to get the part I needed in record time. Their service driver, Ron Lalik, kindly drove us to a nearby diner for a great breakfast. The repair was done well and the work they did was shown to me for approval. A+ job all around.

I called as soon as they opened and was told I needed to speak to a service advisor to ask a…read morequestion. I was told they would call back. I then tried their online chat system; they couldn't answer the question so they informed me a service advisor would call back. I called about once every hour trying to get to someone but no one answered after my first call: not sales, service, no one and no call back. We were looking at a car in this lot and another. Won't consider them anymore. Customer service and communication are very important. That's the first impression.