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    MARS of Rochester

    3.7 (3 reviews)
    Closed Closed

    Services - MARS of Rochester

    Bumper repair

    Collision repair

    Auto customization

    7 More Services

    Dent removal

    Auto exterior customization

    Auto frame testing

    Paint and scratches

    Vehicle painting

    Auto steering and suspension repair

    Rear-end damage

    MARS of Rochester Photos

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    Gerber Collision & Glass

    Gerber Collision & Glass

    3.6
    (16 reviews)

    My car was hit by another motorist. Bob, who looked at it, was very honest and saved me a lot of…read moremoney and aggravation. It is nice to know that there are businesses who still put customers first. Thanks!

    Stay away! I never write online reviews, but need to warn everyone about Gerber in Webster. Our…read moreSienna was rear-ended and brought to Gerber for repair. When we picked it up, the manager lifted the tailgate to show us the repairs. When I walked closer to examine them, he slammed the tailgate closed on my head. I'm sure this was an accident, but I didn't get to examine the repairs closely after that. We took the van home and noticed about a dozen things that were not done correctly (the carpet was all bunched up, the rear wiper assembly was not put on correctly, there were significant gaps between the replaced parts, pieces were missing, paint was done poorly, etc). I called, and they agreed to have us bring it back and they said they were going to fix everything. When we came back to pick it up, I examined things more closely, and everything seemed better except the rear wiper was still misaligned. They said they were going to order a new wiper assembly and call me to have it brought back in when the part arrived. They never called, and we decided to just live with it. Several months later, we noticed that our back up lights weren't working. I purchased new bulbs to replace them, but the new bulbs didn't work either. I needed to disassemble the trim on the tailgate to find that they didn't connect one of the plugs. Once I plugged that in, the back up lights worked again. The following summer, I went to hook up a trailer, but the trailer wiring was missing. I took apart some of the trim, and found the wiring buried inside. I pulled it out and hooked up the trailer, but the lights weren't working. I was able to determine that no power was getting to the plug from the van. I took apart more of the interior trim and found that they did not connect any of the plugs for the trailer wiring. All of the plugs were just dangling. So unless you want to fix all their mistakes yourself, just stay away from Gerber!

    MARS of Rochester - bodyshops - Updated June 2026

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