Do not take your pet here! I came to pick up my pup after she had been there for 8 hours waiting…read moreher turn only to find out that THEY SENT MY DOG HOME WITH ANOTHER CUSTOMER. Granted, that customer clearly is an idiot since she took the wrong dog home, but when they brought out the wrong dog, the lady actually argued with me that I was wrong! They called the idiot who brought my dog back to me Praise God - but seriously, do not leave your pet here!

BAD SERVICE!!! Very upset I'm very disappointed with the…read moreservice. After I had received the message saying that she was ready to be picked up, I went to get her but nobody came out, I yelled "Excuse me" a couple of times and even opened the little gate and knocked on the door, The dogs started barking, and one of the ladies looked up ( because you can see through the door that the lady) She looked up and went about her business. The point is that none of those three ladies could answer me saying something like "we're coming, or we will be there surely with you " nothing, I got completely ignored. My husband called and explained the situation and the Ladie just laugh in the phone and said.... "Oh yeah" ...... what kinda of customer service is that!!

We moved to Myrtle Beach in April and since then our boys have loved their vacays here!…read more We love the pics emailed every day and that the boys have so much space to run around. The staff is wonderful and the way they use time slots for drop off and pick up make planning trips easier. Prompt emails back confirming dogs' are booked for their stay. Look forward to our trip a little more knowing Luke and Clark are in good hands!

Oh my goodness my dogs went on vacation! I knew this place was great. I just didn't know how…read moreamazing it was until after my pups had been there! So happy that not only I got away but they had an amazing time as well and we're very well cared for. Peace of mind is everything when you leave your fur babies and somebody else's hands and that's exactly what I had was piece of mind.

This is the only place I would take my dogs. They are so kind, knowledgeable, and excellent at…read moretheir jobs!

The best place around! I take my 3 fur kids to daycare, boarding and grooming. The staff is…read morefriendly and I've always had a great experience! Definitely take your fur babies to this amazing place!

Chloe looks so beautiful today after her bath.Thank you Bark Pet Resort, for caring for her during…read moremy recovery. Thanks to all the staff. Love all the cameras, it really help when your sick to see how happy they are playing with friends. OXOX Robin

Best doggy daycare you'll ever find! Our black lab and basset love it there and we love the…read moreconvenience and kindness the folks working there always show us.

Horrible atmosphere smelling like a giant ashtray. After a visit there your dog smells like it…read morerolled around in that same ashtray. Overpriced, very dirty and unkept much like the couple tending to the animals in their private home they use as this business. Having witnessed and heard the way the dogs are hollered at and manhandled, I would advise against subjecting an animal you love to this business for ANY length of time. EVER.

Great place! Our dog stays here every summer when we visit Garden City and she is well cared for…read moreand comes home clean and happy.

Needed an unplanned grooming and pleased I got an appointment so quickly. Wasn't able to use our…read moreusual groomer, but was absolutely thrilled with Abigail's results. Showed her a picture of how we wanted the dog cut, and he came out looking even better than the picture.

Fenway loves going there. He has such a good time and gets excited when I tell him he is going to K9read more

Went today to take a look at the facility for future boarding, very clean and laid out well with…read moredifferent kennel options for single or 2 dogs that stay together. The owner is pleasant with a calm demeanor around the dogs.

BEWARE: Get any boarding appointment with them in a WRITTEN agreement for price and amenities prior…read moreto dropping off your pet! We were quoted $63 for an overnight stay for two dogs and ended up being charged $128! We dropped our two dogs off at 8:30 AM on Saturday and picked them up at 9:40 AM on Sunday ... This despite their website published prices!

Not sure what the complaints are about. We had to leave our dogs and cat here for an extended…read moreperiod of time after a house fire. We came and checked on them and they were doing great. We have since had them keep the dogs for a short period of time. It's a doggy daycare and they take good care of the dogs. They run around with other dogs. My dogs come home tired and happy. And they even put up with my cat who is not so nice:)

Before I start, THIS IS NOT ABOUT MONEY…read more Pawville has changed, but necessarily for the better. New owners mean new rules, which is fine, but their communication is seriously lacking. After dealing with this place for well over a year, I've learned that you must ask the staff questions (and lots of them) to find out exactly what is included and what isn't when you pay for boarding and/or daycare. That might sound like an obvious statement, and we asked several questions when we first started bringing our dog here based on previous experiences. But when customers deal with a business for a while, they get used to the service. So, when the business decides to make some pretty significant changes to that service, is a customer being unreasonable for asking those changes to be communicated the next time they call in? According to Pawville, the answer is YES. My issue was that boarded dogs get barely any playtime now unless you pay extra. I didn't know this when we took him in. I only found out when I was picking him up because I overheard another customer discussing the same issue with the front desk associate. I'll add that we have no problem paying the extra fee. My issue is that this was not communicated to me, and as a result, our dog ended up being locked away in a room with little playtime for three days. When I talked to the manager later (Kat), she stated that daycare had been included previously with boarding because she was trying to keep customers. This is why I thought it was included in our fee. Then, she apologized and offered two free half-days of daycare. That would have been great if she hadn't followed up her apology by repeatedly insinuating it was my fault for not reading their website closely enough (we called to make the reservation, so we didn't see anything they posted at the front desk) I checked, and they do mention the change on the homepage. However, they don't explain how little "complimentary playtime" actually is. To save you the effort, I'll tell you: 15-30 minutes a day. For a business that probably relies on repeat customers, Pawville's business strategy is pretty lousy. They have lots of 5-star reviews--for now--but if this is how they operate, that will change.

My dog is a 15 1/2-year-old Papillon, he is blind, and has diminished hearing and is a picky eater…read more He gets up sometimes two to three times per night because he often sleeps frequently during the day, that said, my wife and I had to go out of the country for a week and I just could not leave him with a neighbor or just have someone drop in on him infrequently. So, I decided to take him to Happy K9 Academy. I really respect how this business operates, first they asked if I could bring him in for a few hours to see how he would make out, no other boarding facility has ever done that for my dog! I also like that this facility has 24-hour staffing and a security system. The doors remain locked until you call or text them and then a staff member will greet you at the front door to take in or bring out your dog. When I dropped off my dog, I stepped inside to take a quick look and I was impressed. It did not smell and was clean and well maintained. During the time my dog stayed at the facility they texted and called me with concerns about how much food he eats daily and about how often he goes to the bathroom. Other places I had boarded him in the past would never reach out if they had a concern! I dropped off my dog with Andrew and he has a great disposition in handling dogs, he was sincere to our needs and caring about my dog like it was his own! Ashlyn & Brook are also excellent to work with, both very sincere and professional! I will definitely take my dog back to Happy K9 Academy in the future when I plan my next trip. If I could give them 10 stars I would! I highly recommend that you check out this facility if you need your dog(s) boarded. On a side note, when I went to pick up my dog he was clean like the day I dropped him off, they also cleaned his bowls and storage containers that we left his food in.

If you are wondering should I or shouldn't I...YOU SHOULD!! make that appointment at HappyK9Academy…read morethey are the best! If you treat your dogs like family and worry about dropping them off at a kennel don't fret HappyK9 has it all clean kennels, beautiful yard for the pups to play and what makes it better than the rest is the people they are the most caring dog friendly folks I ever met so sweet and accommodating my dogs love going they run out of the car to go inside! So pull the trigger give HappyK9academy a call you won't be disappointed! This review is approved by Cleo & Daisy!