Dr. Marsha Howard was so pleasant and very engaged in her conversation. She went over a few things relating to my medical history dealing with my vision, and then she performed the eye tests and thankfully, my vision is stable and on my left eye, it actually improved by about 1.5%. The whole staff at Dr. Howard's Optometry, inside Signal Hill Costco, are wonderful, professional and very good with the customers. read more

I was seen here for my annual eye exam. This is the ONLY medical appt I always look forward too! The staff are amazing. They are prompt and guide you thru each piece of exam equipment thoroughly. They are welcoming and friendly always! There is not enough space for me to sing the praises of Dr. Phu Nguyen. He has such a welcoming smile. He makes you feel very comfortable. He allows you ask questions and doesnt rush you thru the appt. He explains everything fully and even shows you pictures on the computer so you understand. He is definitely a people person and full of compassion for his patients! I left out of his office knowing I had a thorough exam and knew exactly how my eyes were doing :) read more

Great customer service, smooth transition after getting paperwork into the eye exam... Loved it! J read more

Front desk staff were very friendly. And Dr.Foreman also carried such a friendly and professional demeanor throughout my examination. He answered all questions I had very thoughtfully. It was also a thorough yet quick process, I was probably in and out within 30 minutes. Got what I came for and felt taken care of. I'm very happy overall with my experience here! read more

Dr. Forman was great and I had a good visit. Staff were friendly. Dr. knew exactly what I needed for my vision needs.

Went early morning to get my annual as this is located in Costco. Previously I found it a bit too chaotic but early morning is perhaps the way to go. Tracy Wong is an excellent optometrist as was Phy Nguyen. No complaints there. Both friendly and attentive, eh, maybe Tracy a bit more. Not the cheapest but cost competitive. read more

Each visit reflects excellent customer service & amazingly helpful data from the optometry & optician teams. Thank you for the good cheer & the kind help. read more

I had a very productive and efficient first-time appointment. I went for an eye exam. I was super impressed with how quickly they scheduled me, and their organization while at the appointment. They explained everything to me so there were no stones left unturned. I will definitely be returning for annual exams because they were thorough, nice and efficient. read more

Been going to them for years. Quality glasses and great people! They are all so polite and efficient and do a great job. Highly recommend!

Howard Optical inside Costco in Signal Hill, is the best! It may not the biggest office space as most Optometrists but the front staff are very friendly and welcoming. From the check-in process, to examination, and check-out process! Both Optometrists are simply awesome! They really care about your examination! The best in the area of Long Beach & Signal Hill! Highly recommended!! read more

Dr. Howard is an excellent eye doctor. She is easy to talk to and she always put her patients at ease. She doesn't push you to new prescriptions but works what's good for your eyes. We do not mind the wait because the service is always excellent read more

Back here again. I always just say I'll see whoever is available next, because honestly every eye doctor I've been with under Marsha Howard is really nice, helpful, and knows what they're talking about. The front personnel have been great too. Some interactions have been just pleasant and professional, but I also was able to have a friendly conversation with another about a video game. So whatever you prefer, it's just nice there. They gave me a kind of long wait time, because I was a bit late to my appointment, but actually they still saw me within minutes. I don't even live in the area, and have closer Costco Optometries to me, but I still go to Marsha Howard's office every time for years and years now. read more

Very easy to book appointments...staff is very friendly and helpful. The optometrist took her time to explain my situation and was very welcoming. I have used Costco Optical for glasses before and very happy with quality, style choice and pricing. I got a new prescription and very happy with it. read more

I wouldn't even consider using another optometrist. I've been Dr. Howard's patient for 15+ years and she is the best. Not only is she ultra competent but has a great "bedside manner". I feel totally cared for every time I visit. She even helped me save the exam fee !! Best recommendation possible. read more

Had such an amazing experience from the start. They were very accommodating and helpful. Ensured what was best for my mom and was very patient with her. The price for the visit was unbelievably affordable. The team at Howard Optometry went above and beyond with their service. I highly recommend this place. read more

I drive 30 miles just to keep Dr. Howard as my optometrist. She is warm and caring, listens, and she is always on top of every shift in my vision, the latest technologies, and staying on top of my eye health. read more

This my go to eye treatment center for 6+ years now. The doctors and office people are very professional. It is inside of a Costco and easy to access. I do my yearly check up here as well as retinal photographs. Prescriptions are printed quickly. They are very helpful and I trust them with my life! read more

Great quality of care. Gave me both prescription for glasses and contacts in one session, kept my original prescription from my previous doctor's and improved it as well. Never been better! 10/10 would come back again! read more

Dr. Howard is a terrific optometrist, very professional and very personable. She has been looking after my eyes for more than a decades now. My recent examination was thorough, on time and in depth. She made some small changes to my eyeglass lenses which made a significant improvement in my vision. I highly recommend Dr. Howard. read more

Dr. Howard has always been cautious and thorough with my eye care. I generally get the extra tests for added visibility to various parts of my eye and to assure eye wellness. It's a small quaint office with staff always busy, however, tending to each patient pretty swiftly. read more

excellent service!! I'm very satisfied with professional people! Getting my exams and my new glasses

Located inside of the Signal Costco, the optometry department consists of two parts: the optometrist office with its own set of employees and the vision center where they sell eye glasses and contacts (which is staffed by Costco employees). In most cases, they operate independently. They will send a reminder via text and email when its time for your annual check. Often times, they are not able to answer the phone, but an automated system will automatically record your number via caller id and initiate a text conversation. You can then schedule your appointment through that channel. Costco does accept most vision insurance plans (including VSP and Superior), which was the original reason why we went to this office. But we've come to really like Dr. Howard's 'bedside' manner, and the prices for glasses and contacts at the Costco vision center can't be beat. I'm guessing that you don't have to be a Costco member to get an eye exam (and can use all forms of digital payment), but definitely need to be a member to buy frames and contacts (and thus can only use Visa as digital payment). And their selection of frames is good, even for someone like me who has a pretty wide lens width. A standard eye exam is $79, without any of the add-ons, and will get you a prescription for both glasses and contacts. The initial battery of tests (including the dreaded 'puff-of-air' to test for glaucoma) is done by a tech using pretty modern equipment. The final step is a 1:1 with Dr. Howard where she will take the time to make sure everything is ok. The appointment for the both of us was right on-time. read more

I've been seeing Dr. Marsha Howard, and her other doctors, for over ten years. The staff at her office are professional and friendly. Even though her office is quite small in terms of square footage, they are always able to run the eye tests that I need. Dr. Howard took special care of me when she learned that there's a history of macular degeneration in my family. She always takes the time to answer my questions about my concerns regarding macular degeneration, she helped me try out several kinds of contact lenses when I wanted to start wearing them, and she never fails to check in on the rest of my life, asking about my work, my family. She's one of the best!I read more

Excellent experience. I was able to get an appointment that met my schedule within a few days & they take walk-ins too. Dr. Hong was thorough and efficient. She answered all my questions about possible future issues with my 65-year-old eyes. Office staff was great too - efficient and friendly. (It's super convenient to have the office in the Costco too. You walk out the door and right there is the eyeglass area. The Costco folks are really helpful too. Ginger even helped me choose frames that were better looking than what I found and stayed within my insurance limits.) Great experience all around. read more

This office and team are so efficient and kind, that it makes the overall experience one that I had to give 5 stars too! Every year without fail, I receive exceptional and consistent service. If you are looking for a great optometry office. Delivered with kindness and patience for the customer. Then look no further. They are that team. Thank you!!! read more

Dr Howard was great and very informative with the assessment and recommendations. The process was efficient and professional. read more

This is an amazing gem inside my local Costco. Very fair prices, easy to schedule for appointments, staff is welcoming and the doctor is just perfect. No nonsense, down to earth and you feel like they have your best interest/eyes at heart. Then you can shop for frames afterwards at the Cistco counter with full transparency in prices!!! read more

Simple, clean, and effective, this Optometry Office is located inside of Costco and they are consistent and reliable. My prescriptions have been accurate and Dr. Nguyen is very good at his job and a nice person. Plus you can walk outside the office and get your prescription filled by costco glasses, which will save you money and time. read more

Always a pleasant experience getting my annual exam at Howard Optometry. The staff is friendly and efficient; wait times are reasonable and pricing is affordable. Dr. Howard explains test results perfectly, addresses concerns with empathy and understanding, and her positive attitude gives her patients a sense of relief. read more

Dr. Howard Always s pleasant and professional visit. Very attentive to my overall health.

Marsha Howard is simply the best! Been my eye doc for about a decade now, and I so appreciate her time, knowledge and attention. I recommend her to everyone I know. The ladies in the office are genuine and kind and I appreciate them, too! read more

Dr. Nguyen is wonderful, professional and such a down-to-earth guy! My original doctor was on vacation and wouldn't be returning for another week or so, I elected to be seen by Dr. Nguyen. I literally lost my glasses a week prior to my eye appointment, and I had them for at least 4 years. Dr. Nguyen was patient and didn't make me feel rushed while going over the eye exam to figure out my new prescription (which is close to my old prescription). Thank you, Dr. Nguyen and Howard Optometry for being efficient and welcoming to all of the customers, including me ;) Keep on being the professionals that you are. read more

Dr. Wong was great. I highly recommend Howard Optometry at Costco in Signal Hill, CA.

I've been going to Howard Optometry for more than 10 years. I started with Dr. Howard and now see Dr. Wong - both are excellent and so patient with me and my "let me see #2 again...ok #1 again." They take time to explain the images of your eyes and what is going on with your eye health. They make recommendations for products based on what you need, not what they sell. It is easy to get an appointment. The office staff seems to care and do not keep you waiting long to start the eye tests. And, pricing is low enough that when I only had access to a poor vision plan it didn't make sense to purchase the insurance because the premiums were more than the eye exam! The office is located inside the Signal Hill Costco (you don't need to be a member to go to their office). Costco Optical has very reasonable frames and glasses (for purchase of glasses you need to be a member). read more

I've been coming here for years now and never had a bad experience. Staff is great and all the doctors are amazing. The only problem is that it's located at Costco which is always busy. Parking can be challenging so plan accordingly. read more

Marsha Howard has been caring for my eyes for 10+ years. She is caring, excellent communication and helps me with my eye care. The office staff is respectful, polite & caring. I highly recommend Dr. Howard read more

I had a great experience at Howard Optometry at Costco, Signal Hill. It was unfortunate that my insurance did not have available appointment until October! Also, my insurance does not cover contact lense exams! So opted to choose Costco and it was less expensive. I called and booked an appointment in 2 days! The service was great! I saw Dr. Wong and she was gracious, helpful and professional. Glad I opted to go there! read more

Very kind staff, and knowledgeable doctors. The range and thoroughness of tests had me feeling confident about my eye health. I am always pleasantly surprised by the reasonable price for such complete eye info. It makes me feel like it is one of the last values in medical care. My favorite doctors experience by far. read more

I had a wonderful eye exam at Howard Optometry in Signal Hill and Dr. Nguyen. He and his staff were very pleasant. I was in and out of my appointment within 50 minutes including the eye exam and consultation regarding my updated vision prescription. I will recommend Howard Optometry to my family and friends. read more

Very friendly. Very thorough. Very committed to ensuring the best for my vision. I highly recommend Howard Optometry. An no, you don't have to have a Costco membership to go to their office. read more