Made an appointment the night before and there were plenty of available slots. My appointment was…read morefor "Lane 2" which makes zero sense. I showed up at 10 am for a 10:15 appt. There's just 1 lane of cars, about 4 ahead of me. Then suddenly a car pulls up to the side of us all and creates this second lane. Instead of sending him to the back of the line, they test him. Hello? What about all of us waiting, with appointments??? They finally moved cars to this "Lane 2" because the line was pretty long now. A few girls walking around at a snails pace with papers. But I'm at the front of the line, in this lane 2. The girl goes to the cars behind me. Then in Lane 1, they tested 2 cars that were behind me when I was initially in that line before anyone ever came to my car. There was zero rhyme or reason as to how they helped people and seemed oblivious to any sort of order of cars. When I told her what happened at another place where I never got my results she said "because they're bullshit" which was pretty unprofessional. And she wasn't going to stick the q-tip "hella far up" my nose. What?? Now lets hope and pray I get my results this time.

I needed a COVID-19 PCR test within 72 hours of a flight that left on Sunday night. My normal…read moremedical provider couldn't guarantee that a test performed on Friday morning would have results in time for my flight. StemExpress was a lifesaver for me - I had my 24 hour test at 8:05 am on Friday and got the results Friday night (faster than promised). Everybody that I dealt with on the phone (Toni and Tuesday) and during the Test Procedure (Devin and Maryela) were friendly, helpful, and professional. I think getting tested in the car might be more comfortable than some other options because you can brace against your headrest. Note: The date and time of the sample are now on the test results. I had a great COVID-19 testing experience at StemExpress Drive-up in Folsom.

I have been coming to CSL for over 2 years and it is an absolute highlight of my week. ALL of the…read morestaff go above and beyond. They are incredibly kind, gentle and friendly and very professional. I very much enjoy seeing every one of them each week.

They adjust their hours without notice. Rarely open, very…read morefriendly and polite when open.

This was my first time (ever) giving blood, so I had no idea what to expect. I found the overall…read moreexperience to be smooth and painless - and glad to help others in the process. I made an account online and set my appointment... very easy process, and it was handy to be able to answer many of their questions in advance. I think it sped the process up a bit, but I was a little surprised to be asked so many more questions when I got there. It's good to see that they're thorough with their screening process. The staff acknowledged that this was my first time and were careful to answer all of my questions. The actual process of giving the blood was smooth... it just took 10-15 minutes (whole blood donation - other methods take longer). I didn't feel faint or anything like that, so smooth sailing there too - I hung out at the snack bar for a while (they require 15 mins) had a drink and a snack and moved on! If you've never been here, check out their website - it's well organized and has a lot of info. The only thing I was bummed about was the date I gave blood was too early to get in the drawing for Super bowl tickets!

Great place to donate blood. Always plenty of parking, friendly employees and blood donation is…read morequick and easy. My only gripe is that they got rid of the Famous Amos cookies a few years back and this week they didn't have any Cheetos or Grandma's Cookies. The best part of blood donation is the snacks afterwards so it was a little disappointing. Oh well, maybe next time. I still miss Bloodsource. Their website was a lot easier to maneuver and see available weekly appointments all at once instead of having to select a particular day.

The staff was so nice!! Explained everything thoroughly. Unfortunately they could not find a good…read morevein so I need to wait two days to try again.

They get the job done here except today. Manager was called over when this lady started being…read moreverbally abusive in the line. Why she was still allowed to donate after cussing a woman out simply because she was asked to move up is wild to me. Sometimes bad behavior needs consequences which none happened today.

Quick and easy, nice place to go. They got me in and out without much trouble. Staff was nice and…read morehelpful.

Updating just to reiterate that this place is awesome and the staff make everything so easy. I'm an…read moreespecially high maintenance donor because of problems with my veins but they make me comfortable and are all very funny and sweet. If you're concerned about donating, I recommend this place!

First time at this facility and everyone was very sweet and friendly. I was coming here to donate…read moreblood but this time I wanted to donate platelets for the first time. Nurse Christina was super helpful and made the process go smoothly. She went over everything and made sure I was okay during the whole process. If you're ever looking to donate blood or platelets/plasma, please don't overthink it and just make that appointment and go in. So many patients are in crucial need of our help. Trust me, I know it's scary to donate but once you're finished you will feel so good about yourself. Also, know that your donation will help not just one but a few people. "Remember that the happiest people are not those getting more, but those giving more."

The staff was very professional. I have no problem with the staff. I don't ask where you stand…read morepolitically. I don't ask where you stand religiously . I'm self-employed. I do not post my political party on my vehicle. My client may not agree and never use me again. First thing to come to mind I'm in the wrong place. I'm never coming back. United blood services or Red Cross.

I've had consistently great experiences at BioLife Plasma Services and I have to specifically…read morerecognize Mercedes. She is truly the best phlebotomist I've ever had -- the only one who has been able to find my veins without ever missing. Every time, she's confident, gentle, and precise, which makes the entire process smooth and stress-free. On top of her skill, Mercedes has such a professional yet welcoming personality. She's calm, knowledgeable, and makes you feel comfortable right away. You can tell she genuinely cares about the people she works with. If you're nervous about donating or have difficult veins like I do, you're in great hands with her. BioLife is lucky to have her on their team!

Last year after being a regular donor, I finished a plasma donation & was rushed to the ER because…read moreI was orthostatic from my arm not being wrapped tightly enough, and I bled heavily through my jacket by the time I walked to my car. When I walked back inside Biolife to get it rewrapped, I waited in a bloody mess for like 5 minutes since they're severely understaffed. After I got it rewrapped, I was left alone in a chair, passed out in the chair and hit my FACE on the ground, breaking my glasses. I spent 6 hours in the ER with a concussion and passing out whenever I tried to stand due to the severedehydration from the bleed. Don't donate here because the lack of staff has gotten dangerous, and places like Vitalant, CSL are safer. Also, the Biolife website never replied to my complaint because the company itself just doesn't care. Yay to a new glasses bill :/