Very comfortable with a fantastic staff! I've been here twice to donate and will continue to return…read moreevery 8 weeks.

Close to my home and easy to give blood. The staff is very friendly and will take good care of you…read more Best part is you walk out knowing you helped to save another's life!

Made an appointment the night before and there were plenty of available slots. My appointment was…read morefor "Lane 2" which makes zero sense. I showed up at 10 am for a 10:15 appt. There's just 1 lane of cars, about 4 ahead of me. Then suddenly a car pulls up to the side of us all and creates this second lane. Instead of sending him to the back of the line, they test him. Hello? What about all of us waiting, with appointments??? They finally moved cars to this "Lane 2" because the line was pretty long now. A few girls walking around at a snails pace with papers. But I'm at the front of the line, in this lane 2. The girl goes to the cars behind me. Then in Lane 1, they tested 2 cars that were behind me when I was initially in that line before anyone ever came to my car. There was zero rhyme or reason as to how they helped people and seemed oblivious to any sort of order of cars. When I told her what happened at another place where I never got my results she said "because they're bullshit" which was pretty unprofessional. And she wasn't going to stick the q-tip "hella far up" my nose. What?? Now lets hope and pray I get my results this time.

I needed a COVID-19 PCR test within 72 hours of a flight that left on Sunday night. My normal…read moremedical provider couldn't guarantee that a test performed on Friday morning would have results in time for my flight. StemExpress was a lifesaver for me - I had my 24 hour test at 8:05 am on Friday and got the results Friday night (faster than promised). Everybody that I dealt with on the phone (Toni and Tuesday) and during the Test Procedure (Devin and Maryela) were friendly, helpful, and professional. I think getting tested in the car might be more comfortable than some other options because you can brace against your headrest. Note: The date and time of the sample are now on the test results. I had a great COVID-19 testing experience at StemExpress Drive-up in Folsom.

I had a quick and smooth experience. Jessie was an awesome…read moreperson to be screened by. Him and the whole staff made me feel at ease, especially since donating plasma can be a bit nerve-wracking for a lot of people. The quality of care is strong. Leilani, the nurse who conducted my physical, was very professional and was very descriptive in every step of the process. I had little to no questions during my time there because of her all the way up to finishing my donation. I will 100% continue donating plasma in this location in the future for as long as I'm eligible and available! :)

They sucks here iam a new donor and the time to see a doc is like three hours fuck manread more

This was my first time (ever) giving blood, so I had no idea what to expect. I found the overall…read moreexperience to be smooth and painless - and glad to help others in the process. I made an account online and set my appointment... very easy process, and it was handy to be able to answer many of their questions in advance. I think it sped the process up a bit, but I was a little surprised to be asked so many more questions when I got there. It's good to see that they're thorough with their screening process. The staff acknowledged that this was my first time and were careful to answer all of my questions. The actual process of giving the blood was smooth... it just took 10-15 minutes (whole blood donation - other methods take longer). I didn't feel faint or anything like that, so smooth sailing there too - I hung out at the snack bar for a while (they require 15 mins) had a drink and a snack and moved on! If you've never been here, check out their website - it's well organized and has a lot of info. The only thing I was bummed about was the date I gave blood was too early to get in the drawing for Super bowl tickets!

Great place to donate blood. Always plenty of parking, friendly employees and blood donation is…read morequick and easy. My only gripe is that they got rid of the Famous Amos cookies a few years back and this week they didn't have any Cheetos or Grandma's Cookies. The best part of blood donation is the snacks afterwards so it was a little disappointing. Oh well, maybe next time. I still miss Bloodsource. Their website was a lot easier to maneuver and see available weekly appointments all at once instead of having to select a particular day.

The staff was so nice!! Explained everything thoroughly. Unfortunately they could not find a good…read morevein so I need to wait two days to try again.

I am beyond disappointed with my experiences at this plasma donation center. At this point, I…read morebelieve the Sacramento locations need serious oversight because the level of professionalism, cleanliness, and organization is unacceptable. The facility often feels dirty and unsanitary, and the overall environment is chaotic. There doesn't seem to be any clear structure, and many of the staff members appear unsure of what they're doing. Instead of creating a safe and welcoming experience, it often feels disorganized, with employees rushing people around and very little attention being given to the donors. What concerns me the most is the lack of care and compassion. As donors, we're giving our time and plasma to help save lives, yet it doesn't feel like we're treated with the respect or attention we deserve. Too many staff members seem disengaged and unconcerned about donor comfort or safety. Management is another major issue. Strong leadership should ensure the facility is clean, organized, and properly staffed, but that has not been my experience. The customer service, professionalism, and overall operations need significant improvement. Unfortunately, this has been one of the worst experiences I've had at a plasma donation center. I hope management takes these concerns seriously because donors deserve a clean, safe, organized, and respectful environment.

Not organized at all! Made an appointment gor there in time- doors were locked…read more No one said a word to me. Filled out all the paperwork on line. After 10 minutes of standing there - I left. Seemed to me no one was ready to do anything. Not sure I feel comfortable giving blood there. Sad. Blood is so needed, but their place and how it is run concerns me.

Quick and easy, nice place to go. They got me in and out without much trouble. Staff was nice and…read morehelpful.

First time at this facility and everyone was very sweet and friendly. I was coming here to donate…read moreblood but this time I wanted to donate platelets for the first time. Nurse Christina was super helpful and made the process go smoothly. She went over everything and made sure I was okay during the whole process. If you're ever looking to donate blood or platelets/plasma, please don't overthink it and just make that appointment and go in. So many patients are in crucial need of our help. Trust me, I know it's scary to donate but once you're finished you will feel so good about yourself. Also, know that your donation will help not just one but a few people. "Remember that the happiest people are not those getting more, but those giving more."

The staff was very professional. I have no problem with the staff. I don't ask where you stand…read morepolitically. I don't ask where you stand religiously . I'm self-employed. I do not post my political party on my vehicle. My client may not agree and never use me again. First thing to come to mind I'm in the wrong place. I'm never coming back. United blood services or Red Cross.

Decided to start donating plasma because I'm a rare blood type. The first appointment took about 3…read morehours. You have to do a physical and paperwork and such. Expect it to take awhile. I usually go on Wednesday and Sunday. It's consistently a 2 hour commitment, but if you're donating on a special, it's worth it. I signed up when it was 2 donations a week for a month, you get $600. I've only been able to donate 3x sadly. The first two donations were smooth. No issues. However, my last one I got a hematoma because when they poked my left arm, the vein rolled. I bruised. I came back and had to be checked by a nurse who said I cannot donate until the bruise is gone because I don't have two good veins and they don't want to cause any more injury which I appreciate. I'm bummed because I feel like this is a thing. Peoples veins are rolling or there is an issue with the donation and then they don't have to pay people out. It's a little misleading. Additionally, in my personal experience, once you get in the chair it's like a 15-20 mins wait to get hooked up. There appears to only be 1-2 people that can draw the plasma so you have to wait. Other than that, the staff have been very nice. The office is very clean. (Sometimes the bathrooms are not) but overall I've had a decent experience. I've never had my veins roll and be bruised before, but apparently that's a thing.

I had an appointment at 9:50 for 8/7/26. There wasn't anyone at the reception desk when I arrived…read moreon time. I waited a few minutes and the technician in the first processing station finally came over and took me to his station. It went okay but I was rejected after the finger prick indicated low iron level. My rating would have been 4-star. This was not the same for my husband who had a 10:50 appointment. It was a complete disaster-- thus the 1-star rating. He arrived on time and waited at the reception desk 25 minutes before anyone acknowledged him. He made it through the initial processing and blood prick. He was then told to go to a booth to complete an EXTENSIVE questionnaire on a computer. The software was so bad my husband had to repeatedly keep tapping buttons to record his answers and move on. It took him nearly and hour because of the awful software issues, which were acknowledged by one of the staff. He was finally referred to the nurse for the physical and had to wait in a line that wrapped around almost the entire interior perimeter of the clinic. It took him back to the reception desk where a staff member told him to start over. He protested and then was taken to the nurse station where he waited again in a long line. The nurse rejected him due to a conflict with his medications. This was after two hours of being sent in circles, dealing with a barely functioning computer/software system, and a totally disorganized staff. We will never go back to this clinic. An appointment means nothing.

The staff here are wonderful! So kind and easy to talk to and they know how to make you…read morecomfortable with the donation process. Highly recommend this place for blood donation.

Excellent staff. Reservations are on time. I've been here a few times and each time has been a…read moregood experience.