I am not convinced the Airport Mall deserves the appalling 1-star reviews I see here on Yelp,…read moreconsidering the state of shopping malls everywhere. Online shopping and the collapse of the middle class one-job parent-led family put extreme pressure on malls. To say nothing of the pandemic more recently. No, of course its glory days are behind it. The Woolco, Freeses,Rich's, etc., stores that used to reside there were all Wal-Marted and Amazoned out of existence in this adapt or die economy. Is there a plus side? Well, the Airport Mall is in the Mall Hall of Fame. (Bet you didn't know there was one.) I personally like the Ocean State Job Lot as much as I did the long lost department stores like the one where my father met my mother (Newbury's, I think). Then there is the Hannaford you can hit for groceries while you are there. I honestly don't know if the Staples and the Mr. Paperback are still there. And of course, in the winter there is still the lost art of mall walking!

This mall was once a nice place. It is now run down with few shops. The only place I really shop…read moreat in the mall is Hannafords, which is a grocery store.

Like a toy store for makers --- so many weird wonderful useful things at great discounts.read more

I got falsely accused of shoplifting because of how I looked. Guy wasnt even near me that signed…read morecomplaint, it was a woman. I refused to talk to anyone or turn out my pockets without a lawyer, police and proof on video tape. That was the only way they let me go. Cost me a whole day at police station, but now im suing their ass off. Do not shop here if you are a young woman. They are suspicious as hell, no training in shoplifting and will call cops thinking you stoke a $5 item. Who are these people????

I had the need for some frames and not a lot of turn around time. The customer service person not…read moreonly found the amount I needed but made sure I had them the next day.

Happy to help you out with your project. Has a wonderful team and community. Price wise it's…read morefantastic. Very updated to the market of high quality products. Nice store year round. Selection is great.

Associate Terry went out of his way on the phone, by checking on an item. This item seems to be…read morepopular and sells out quickly, which is the Victor Allen's Colombian coffee. They seem to be busy this day and by calling the store to see if it was in stock Terry was able to confirm that it was. Thank you, Terry.

Just a quick update a year later.... After several more visits to Ocean State, I was quickly…read morereminded of their rolling stock in the food section, meaning that some items they carry all the time but they also have special purchases or items that show up and are gone again. Some of them are pleasant surprises, such as something I had years ago and haven't thought about, or something seasonal or stocked temporarily that I would never have thought to look for. It makes the trips more fun than your average store. Recently I also found a winter hat the same style but much better than one I had passed over at twice the police at Reny's (another great store). So I will obviously keep going to Ocean State when we are in my home town.

Is walked in to buy a bunch of clothes . I walked in without any cash in hand. Upon checking out -…read moreI was told $30 cash was available and I opted to put some on my clothes. I had $9.00 left and was told to return on Sunday. She handed me a $30 kohls cash. I went back and went to Sephora so I can spend kohls cash if $9.00 & my new Kohls cash of $30.00 for buying a bunch of clothes. The girl called manager Ben over and he kept insisting I must have changed something or returned clothes and REFUSED my kohls cash of $30. At no time during my encounter didn't manager try to look anything up - just stood there shaking his head saying "You must have returned an item- Where is your receipt for all the clothes you bought the other day" - So now I have to hold a receipt in hand to prove I spent money in Kohls. He argued back with me - no offer of anything -- basically cold and stood his ground as if I was lying and I even said - "why are you treating me in this manner? I'm not lying" Again - totally refused to do anything else and was not professional and condemning "HAVE A NICE DAY" UNPROFESSIONAL JERK- I called & sent in a formal complaint - no phone calls this so far..... no calls .... The Sephora Store worker was sweet and nice but had no clue on products I wanted. She has no idea what the texture spray is from Wow -- and I also wanted a facial cream and she wound up giving me a product was very very expensive without giving me a price. Many other stores have better quality goods. Don't let people talk to You like you're garbage.

They have changed their returns policy, and their pick-up policies. Pickups are no longer brought…read moreout to your car. You must go the back of the store where hundreds of pickup orders are wily-nilly in bins. They are also the Amazon location for returns. This, you can plan on a very long and aggravating wait.

Large store but did not have a tourism section for out of town era. Selection of Lions sweatshirts…read morewere almost non existent

I just have bad luck here. I've come by twice on my way to open a cabin for the season. Stop in to…read moreget food and essentials for the week. It's nice because it's a one stop shop for everything we need and at a good rate. Plenty of parking. And it's easy to get help from employees. However the first time I came here I was wearing a hat very special to me and it fell off. I went back and wandered the same aisles to recover it but it was gone. Lost and found didn't have it. Employees didn't seem to care enough to call and ask in the radio if someone picked it up. I left very sad. Second time I came here I had bought groceries. Unfortunately they only sell five pound chicken. I only wanted a pound for the night. But I got it anyways. I wasn't even out of the parking lot before a dog ate it all. Then I had to go back and waste another $10ish to buy another one.

This is a very stoppable Wallly Mart, I find. Store isn't bombed out, not a lot of open packages…read morelike in other stores and the staff were friendly to me. I don't love close to this one but I am in town enough I would stop in again.

Had my nails done by Jerry in the nail salon. He argued with me for 5 minutes saying that my nails…read morewere artificial. I told him that I had never had artificial nails and hadn't had tips since Christmas. He said he would show me and started grinding my nails. He ground them down so far that 2 of my nails are now broken way down into the nail bed! Run, don't walk away from this salon!!

Store is not clean, the staff are more interested in talking worth each other than helping or…read moreorganizing and the management is suspect at best. Ordered (prepaid) in something out of stock, it arrived to the store and was the sold to someone else. Double sale. The prepaid special order section is separate from the rest, item,s arrived bagged/tagged and hold for the purchaser. How this happened is beyond mine. The manager of the section said oops well it is gone now. I can order another, be into the store in 4-5 weeks. I drove a 3 hour round trip to pick this up. Needless to say, it was frustrating and I make no special trips or attempts to shop here an longer due to this and how many times you have to circle the store to find someone to help with the floor stock.

My partner and I go to the Bangor Mall sometimes, not just to gawk at which storefronts have just…read moreclosed, but sometimes because we actually need clothes and for some reason we think that there's a retail establishment in Bangor that carries clothing that is appropriate for someone under 60 and actually fits us. Wild, right? The clothing carried at JCPenney seems more like something my grandmother would wear- shorts with a 9 inch inseam, dresses that look like giant bags, and lots of T-shirts with patriotic and otherwise vapid slogans that someone's older relatives might wear on vacation in Cancun or more likely when dropping a bundle at the casino downtown. Nevertheless, we generally go on a pass through here to see if there is anything that could possibly work for us, because pickings in Bangor are SLIM. Last night, we came through (I swear we were the only customers in the store!) and were greeted by a blonde woman at one of the desks as we were walking by. She asked us if we needed help (we let her know kindly that we didn't), but then, as we were already walking away, she started shouting at us asking if we had signed up for a JCPenney card. And she wouldn't take no for an answer! We both remarked to each other when we were out of earshot what a creepy interaction that had been. We rounded the store and for some reason (I don't know why) started checking out bras to see if there was anything that would fit me. In my band size, there was nothing smaller than a D cup (I'm an A), and a lot of the underwear looked again like something that your grand- or great-grandparents would wear. I am so tired of not being able to get women's shoes that fit me, or bras that fit me, or jeans that fit me at businesses in town. I am so tired of being told (as I have by associates here in the past) that I can "order it on JCPenney dot com" because apparently my sizing is too out-there to carry in stores. If I'm coming into a store, I want to buy some clothes and wear them today. I want to feel how the quality is and see how they fit my body. If I am going to order clothes online, I'm not going to get them from JCPenney dot com- I'm going to get them on Amazon. The products that JCPenney carries tell me that they don't think that people like me or my partner should exist. Why should we give them our money? I'm just waiting at this point to see whether JCPenney or the Bangor Mall folds first. It's like this store doesn't even want to stay in business.