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    Marshalls

    3.7 (23 reviews)
    Open 9:30 am - 9:30 pm
    Updated 1 month ago

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    Gorgeous beaded pillows.
    Jessica S.

    I really like Marshall's. I recently purchased 9 black business casual tops from here in one visit! Ha ha Yeah I know, but I needed clothes so bad. The girls do not like shopping for clothes for me and I don't blame them... Anyway I had a morning alone and hit the jackpot. Today I came in to return one of the shirts and a stuffed animal for my holiday stash that someone else ended up getting them. I walked right in and was able to head right to the counter without any waiting. Thr gal who helped me was friendly, but she said she didn't know why thr animal was marked doen so low and it took a while for her to work with someone else to help me. The shirt she told me didn't match the tag that was with it. =/ I was there quite a while getting this taken care of and looking back the early morning has passed and the rush was now in full swing and the line was long. The stuffed animal was taken care of, but not the shirt. I was kind of irritated and I went tonthe rack and picked out the same shirt and brought it up to the counter. Ann who was helping the lady to help me walked up. She didn't want to see me in the long line after I had already been there for so long. She also was looking over her shoulder worrying about her boss repremanding her for opening up a register to help me. I gave her the shirt off the rack that matched mine. Both tags also matched. =/ She felt bad did a quick refund and I was on my way. Ann was awesome and if I were her boss I would say she is awesome! It shouldn't have taken so long and had been such apickle to return 2 items with price tags and the receipt. A store to visit often to see what speaks to me. Can't wait for the location to open in the city I love in!

    Women's
    Vanessa K.

    Went in here today to take a quick look to see if they had any pictures. Marshall's can be a hit or miss when it comes to things. I didn't find anything but it was nice to see shelves full and stocked. I've been to a few different retailers and everyone is slowly but surely trying to restock. I did notice upon walking in they are still keeping count too.

    Shay K.

    The store itself is nice. It's wide and clean however the merchandise selection is limited compared to other Marshalls.

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    12 years ago

    Designer clothes great low prices and unique cute home decor section. Fast service and not all unorganized how Ross sometimes is.

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    Ross

    Ross

    2.9(28 reviews)
    0.4 mi
    $$

    They sold me a defective product, a skirt for a young child. The skirt had a hole in it that we…read moredidn't see until after the child put it on. The hole was clearly a defect in the product, but they refused to do a return.

    My daughter and I decided to visit Ross after a wonderful stop at Bath & Body Works. We grabbed a…read moreshopping cart and headed to the women's shoe Section decor section. As we were browsing, I couldn't help but notice two men walking back and forth through the aisles without picking up anything, just casually passing by multiple times. It didn't feel quite right, but I brushed it off since my brother-in-law buys shoes for my sister all the time, so I thought maybe they were just shopping. We continued through the store and headed toward the kids' shoes section. While my back was turned to the rest of the store, we picked out four pairs of sandals. While shopping, I casually spoke with another mom about the size stickers being missing-marked on the shoes, and she was thankful for the tip. Then, we moved on to the kids' clothing section. As we were looking through pants and shirts, I noticed two teenage girls in the teenage clothing section, not moving for at least 30 minutes. They were completely absorbed in their phones. Then, the two men I had seen earlier appeared again, this time walking toward the girls. The four of them started talking and looking at my daughter and me, all while staying glued to their phones and staring at us. I wasn't comfortable, so we quickly moved to a different section. By now, my gut feeling was telling me something wasn't right, so I placed my daughter back in the cart and headed to the front registers. I told the cashier that I was feeling uneasy and wasn't sure if they were stealing or causing some kind of issue, but I didn't feel safe with them staring at us. She reassured me that they had been watching the group and suspected them of stealing. We decided to head straight to the back of the store to look for more Easter decorations, but as I turned to look at my cart, I saw two additional men standing around, staring at their phones, not looking at the shoes or even trying anything on. One of them even yelled to someone else, though I couldn't hear what he said. My anxiety spiked. Within moments, one of the Ross employees--there were three of them total (only women no security/emergency button etc) approached me and said, "Ma'am, I want you to know you're being followed in the store, and we've been watching them awhile." At that point, I was shaken to the core and immediately decided to leave. As we approached checkout, all three employees gathered around me and my daughter. I called my husband, who was just minutes away. I was in such a state of panic that I couldn't think clearly. The employees kept saying this was the first time something like this had happened in the store, and I couldn't help but wonder why Ross didn't take more action (call police, 911, something to potentially save a life) I called my husband again, and the employees asked where he was. I told them he was on his way. Then, this elderly woman started approaching me, trying to calm things down, saying, "No, no, no, don't call the police. My son is autistic. He's weird, he's always weird I told him to quit acting stupid, then shifted the blame on the Ross employees saying - How dare you treat me this way, we did nothing." (I'm sorry you do not speak about your autistic child this way) The employees had to physically push her away and tell her to leave. They also mentioned that she refused to leave despite being asked several times. They had nothing in their cart nothing to check out so why did they show up how at checkout. I never saw this elderly lady in the store was she the look out?! The most disheartening part is the way Ross handled the situation. They claimed to be unaware of anything unusual going on, even though they had been watching the group for some time. They have a grievance and compliance line, but when I spoke with the assistant manager, she claimed to be the point of contact, which I now know wasn't true. Let this serve as a reminder to all parents: stay alert, trust your instincts, and always be aware of your surroundings

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    Kirkland's

    Kirkland's

    4.2(20 reviews)
    0.1 mi
    $$

    2.5 stars. We had recently went to the Kirkland's in Desert…read moreRidge and were excited to realize that there was a location closer to home. We were so impressed by the offerings and service at the Desert Ridge location and expected the same experience here. Wrong. This store felt picked over. The employees were a mixed bag. One employee helped me get down an item that I couldn't reach, but the clerk who checked me out seemed annoyed to be there dealing with customers. While I understand that retail work can be taxing, the store wasn't particularly busy and I only had a few items. Very disappointing, especially when you're paying a pretty penny for Kirkland's items. I will return to Kirkland's, but unfortunately, not this location.

    I don't know how I could be so excited and so very, very disappointed all at once. This place is a…read morehome decor dream in so many ways, but $450 for a basic chair and over $100 for wall art I can purchase at Walmart just turned me upside down. To top it off there were multiple employees who walked by us so many times without even a hello or any time of acknowledgment. While I watched on multiple occasions the same employees asked if others needed help etc....seriously what is that about? I felt like I was in a snobby part of town. There were a few things that caught my eye, but the prices were just insane to me and I don't think I saw a sale sign anywhere. I should add I'm not interested in spending my money on a place who doesn't even care about it's customers. Bummer..

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    Tillys

    Tillys

    3.1(9 reviews)
    0.1 mi

    Stopped in just planning to browse, but the team turned it into a genuinely great experience. Danny…read morewas incredibly helpful without ever being pushy. He listened, asked the right questions, and helped me narrow things down in a way that felt easy and natural. Because of his recommendation, I ended up grabbing not just socks and shirts, but a pair of pants for my wife that I'm genuinely confident she'll love. That kind of thoughtful help makes a difference. At checkout, Store Manager Liv was just as impressive, calm, patient, and professional. She made the final part of the purchase smooth and welcoming. It's clear this location values customer experience, not just sales. Danny, Liv, and the entire Lake Pleasant team made it feel easy to shop there. Five out of five without hesitation.

    We bought some items at the Chandler Fashion Square Mall yesterday and an item didn't fit so we…read moredecided to come over here to try and exchange it. When we first got there the line wasn't too long and I was able to get a gift card back to exchange once I found something else, but while shopping it got busier and busier. It's definitely beck to school week. The store was organized and plenty of employees helping in all areas of the store. Service was much better than our last visit. We even left with three extra items because the sale was great. Unfortunately the pants we tried to exchange fit a bit off so we chose other things.

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    Marshalls - deptstores - Updated May 2026

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