As I was shopping at this location, I heard a horrible crashing of merchandise and immediately…read moreheard someone either laughing or crying. Once I proceeded to check out @ Register #2, I inquired about the incident because I saw the individual involved crying and being led to the front to sit down as she was bleeding from her head. I asked the Cashier - Briegia, if the lady was okay because I saw that Briegia was assisting her in the matter along with a couple other employees. She indicated the lady had fallen and cut her head. I commended Briegia for being so ginger in assisting the lady. The professionalism of Briegia's efforts should be noted. By the way, the store was very clean and organized. I will definitely will be back! :)

Nice Burlington with a clean store and friendly staff. It is newer so the selection is still…read moreworking its way up.

Today, I went through self-checkout at Walmart. There was an associate stationed at the front…read moremonitoring customers as they checked out. For some reason, he decided I needed closer attention, so he moved to the back of the line and stood just a few feet away, watching me scan every single item in my cart. I couldn't help but wonder--was it the watermelon in my cart, or was it because I was a Black woman with dreadlocks? After I paid, he approached me--not to thank me for shopping, not to ask for my receipt--but to question me about the watermelon. He asked if I knew the code. I explained there was no sticker, so I used the lookup feature. Then he asked how much it cost. I told him $6.97. He waved his device in front of me, mumbled that my price was slightly higher, and said that was "ok." So what exactly was this interaction supposed to mean? Was I being accused of stealing? Of intentionally underpaying? Why was I singled out and made to feel like a criminal over a watermelon I had already paid for? This experience was humiliating, accusatory, and deeply disappointing. No receipt check. No respectful clarification. Just suspicion. Is this what customer service looks like now? Is this my normal? I am a paying customer, and I deserve to be treated like one--not like a suspect.

My family and I have been to this location a few different times we were able to order via curbside…read morepick up for Free to place our grocery items, especially for those days when you don't feel like going into the store to do a shopping. Is located in the area next to chipotle, panda express Sally Beauty, car, dealers, and much more. Once you place your order via the curbside, your order will be ready within a few hours, and they will give you a time that you could select for your pick up as well. The staff will come out to your car. You will select a curbside number and someone will bring your order out within five minutes or so.

I shop here regularly and although there's always plenty of help on the floor very few employees…read moreengage. This morning 3 employees said hello Love this store, they have everything I need at the best price.

We've been target customers for a long time. But lately we've been getting poor service. An Item…read moreshowed 2 for $6. At checkout it rang up a full price. Requested assistance. Employee told me according to his phone the item was not on sale. We explained the sale tag said 2 for 6. He said if the phone doesn't show it it's not on sale. I thought he would at least go look but refused. We told him we didn't want it the item if it wasn't on sale. He rudely grabbed it from me and said I'll take it. It's no wonder this location is never busy.

I was shopping in the area today, and this Kohl's is located in the Prasada shopping center,…read moresurrounded by plenty of stores and restaurants. The employees were nice, and the store itself is smaller compared to other Kohl's locations. I placed an order for store pickup. The reception in the area can be a little spotty, but you can log into their Wi-Fi--which is a helpful tip. Their Sephora section is also very clean and nicely organized. They do carry home décor and bedding, but the selection is limited due to the store's smaller size.

This location is just set up so odd. I cannot seem to get used to it. Squishy. The employees are…read moreawesome. Every time I come in they are out of our girls' sizes in everything. We went shopping for bathing suits to find none in their size. We also did a in store pick-upnfrom an online order. The items were incorrect. I need to go back and return. This location isn't as nice as it was when on Cactus. We are going to start going to the Bell Rd. location here in Surprise, to see if we have better luck in sizes. We did pick up a cute bunny rug for their bathroom.

I live Litchfield Park, AZ but rather go to Surprise location than Goodyear,AZ. Maybe because it…read morenew but the Surprise location is immaculate. The Manager and the employees ask if you need help finding anything all smiles. Everything's in order and neat. There's nothing better. Because of this I'm definitely spending more money. Keep up the great work. I'll be in weekly!!!

Such a huge selection. Jam packed with stuff yet organized. So fun to look through, I highly…read morerecommend this tjmaxx!

I arrived just before opening, on a Monday. This was a great time to shop. The store was pretty…read moreorganized. Not many customers were there during my visit. That also means there wasn't really a line. Aisles at this location are a little further apart than at many other locations. This Ross location had a lot of Michael Kors purses. Most of their shoes were named brand as well. I didn't find what I was looking for, but I did find a lot of items I was interested in.

Yesterday was my first time shopping at this location and I'm very disappointed with my experience…read more There weren't any issues with the store itself, however the workers were another story. The customer service I received while I was being checked out yesterday was absolutely ridiculous. Around 6pm the young lady on register 2, (I believe her name was Jasmine) had an extreme attitude problem. Not only did she give me a hard time, I heard the side comments she would make towards one of her other colleagues. These managers need to make sure their workers are able to maintain a positive, professional attitude towards customers. Unfortunately, will not be back to this location.

I had ordered a shirt for my daughter in the morning and headed to the store that evening to pick…read moreit up 15 miles from my home. At pick up I was informed my order had been cancel and that I should have received an email. Checked my email no email was received and my account has my current email on file. I asked to speak to a manager. A woman manager approached me, I explained what occurred. She was beyond rude. She advised me no one had told me to come to the store. I will no longer be shopping at Kohls.

I arrived at 9am. I had a question, so I walked up to the returns desk, where two employees were…read morelaughing and talking. As soon as I approached, they gave me an annoyed look and didn't say hello or good morning. I was holding my amazon box and one of the employees just said "that goes to the left of the store, sorry."

Not impressed, there are thrifts stores that are kept up better. Save your time and money and stick…read moreto TJ Maxx 10 times better!!!!

Good prices and a very happy staff. convenient. I wish they still had a senior discountread more