Closed early and just stared at us when we wanted to walk in it was 9:05 they close at 9:30 this is the den one time this had happened. 2 people were trying to get in and they just stared at us! read more

Marshalls - Time - Department Stores Near Me - Simi Valley, California

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i love this marshalls it is always well stocked and clean. I like to drive from SFV because i know i will always find a good deal here. The staff is friendly and helpful. i found the purse, great brand and price. read more

Marshalls - Department Stores Near Me - Simi Valley, California

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This Marshall's is everything!! It has so much selections and cute shoes and garments. They had many sales and racks of clearance clothes that were really cute!! I was in the store literally 90 minutes, which really never happens. The service was good and everyone was very helpful and very good personalities. This will be my go to Marshall's for now on!! No disappointment on my end. Come here to get your clothes for the season. -Marshay read more

Marshalls is ready for Spring and Easter. Dear Hubby and I stopped in last Saturday for a browsing session. I was specifically looking for Easter gifts for our granddaughter. Was able to score an adorable spring-y dress for her for a very fair price. It came with a straw purse as part of a bundled set. Fun! They featured a number of gorgeous fancy Easter dresses at the front of the store. The kind that you'd put a child in to go to a wedding, or quince, or other super-fancy occasion. I can see some families wanting to tog out their little ones in such finery for church / brunch on Easter, as well. I personally think, that while gorgeous, they were on heavy side, if not also scratchy with the jeweled trim on the bodice. Beautiful, but not at all practical. And that's fashion for you! The prices were excellent for that kind of finery. Our Sweet Granddaughter like to get dressed up, but she also likes to be active, so I went for a cute dress in cotton that would be at home in a garden setting, not necessarily where you have to sit and be quiet inside somewhere. Also found some kitchen cleaning items for such-a-deal pricing. I wish they hadn't abandoned Jordan's Skinny Syrups for making fancy coffee drinks at home. Instead, they have Torani brand for double the price of what Jordan's used to be. Passed on that option. The store was busy on a Saturday afternoon. Even so, checkout line moved quickly as they had almost all cashier stands open. Found DH waiting for me sitting at the front of the store on a very comfortable new summer outdoor furniture chair that's part of a set. Better weather is coming! read more

This place has gone down hill! I would compare this store to Ross! I walked in and shortly after I walked out! The store was so cramped, that it was hard to move about! The quality of the clothes was poor! The styles were outdated! And nothing was a great buy! Sadly this really the only big clothes store that Simi Valley has besides Ross! No wonder why everybody shops in other cities! If you are seeking high fashion at a discounted price head to porter ranch and go to Nordstrom Rack. read more

My wife and I stopped by this Marshall before going to her Brighton store that's in the same town center. This Marshall is very organized inside and has a lot of space. My wife wanted to look at their perfume options but we walked around the store first. We saw some baby clothes that really grabbed my wife eyes and the price was good. We then walked over to the women perfume area and she saw some of the stuff she likes. The dressing room is near that area as well. The workers are very friendly and ready to help you if you have any questions. read more

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Came today needing to kill time before seeing a movie. Was able to spend 90 bucks in about 30 minutes. I always love this location. I find the best workout clothes, lotions, dog toys/treats. Customer service is always good. Really clean store and location. read more

Marshalls - Plenty of hand sanitizer here and 4 bucks for a huge bottle! - Department Stores Near Me - Simi Valley, California

There were two registers open. One cashier was helping a customer, and the other was dusting the shelves where the line was. This cashier saw me, gave me a strange look, and continued dusting. I was the only one waiting in line, and she knew I was waiting for her to help me. Her register light was on, btw. As soon as another person walked up to the line, she immediately said to them, "Oh, I can help you at register #7." I looked at her and said, "I'm actually next." Then she responded, "I thought you were already helped (in a fake, enthusiastic tone)." I know what she did there. It was clear to me that she did not want to help me - she saw that I was waiting. I don't know what her perception of me was, but she was being discriminatory. This cashier was a petite older lady with short, brown curly hair. read more

Last month we went to the town center and the kids and hubby ran into Marshals since it was my birthday month and I love Hello Kitty and coffee my husband bought me a cute coffee mug. Well I didn't get it right away but I used it once then read on the bottom it needs to be hand washed so I did. After the 3rd time I used it I noticed the cup was stickers and most of them were peeling off. We went to return it today two days after the 30 day return. So of course they would not return my $6.99 that my hubby paid for it and that was after he talked to the manager. That's so wrong I got 3x use on a $7 mug. Nope won't be shopping there again. Now I know why I normally shop at Ross and HomeGoods better quality. read more

Marshalls - Department Stores Near Me - Simi Valley, California

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I bought a blanket, Due to Stephanie rushing she didn't take off the security tag. So I explained to the manager I no longer would like it due to the inconvenience of having to go back to the store. Then the manager Jennifer tried to justify her employees action asking what she did wrong. Well if you would have TRAINED your staff correctly we wouldn't be having this conversation or I wouldn't have to go out of my way back to the store. Now I am unable to return it. They only provided store credit.hate this place read more

I personally enjoy shopping here rather than at Ross. For whatever reason, the customers at Ross have a tendency to open the packages and leave them scattered everywhere. Marshalls also sell top name brands at a discounted prices. The few times I've been here, I've been greeted and have had good customer service from the employees. Keep up the Good work. Service is the key to your Success. During the Holidays the selves where pretty filed up with all kinds of Goodies for all members of the Family,even for the 4 legged animals. So has a customer ,be consist,on service,Quality and most of all Cleaningness on this location and you will earn my Business. Plenty of Parking at this location and a few Eateries close bye. 001/100 Yelp Challenge.(2018) read more

Marshalls - Department Stores Near Me - Simi Valley, California

Always had issues returning items here where I've never had problems returning particular items that were of my taste. Also, hard to get through the back half of the store because their go backs or organizers were always in the way, and their makeup section was hard to look through because they had an influx of items that were noticeably put out on the shelves as a rush to sell. Willing to make the commute into LA to go to a Marshall's. Staff are pretty quiet although managers don't have much customer service respect when coming to the customer. They're turning away more people by being unwelcoming vs. bringing them in. read more

I don't shop this type of discount store often, but this one is a sister store to a home store I like a lot, so I pop in now and again. This week I happened to find a purse, that was actually a bag in a bag, that would help me condense several items for travel. On the first use, I found the shoulder strap to be defective. It would not stay attached to the closure. I returned the purse, but I was a little confused at the young cashier who put a new sales tag on it after I clearly explained and showed him the problem. I hope Marshalls is not putting defective items back out on the shelf for others to find. read more

I went shopping at the Simi Marshalls. My cashier WENDY L. Was absolutely wonderful. She was not only very helpful but she had the most positive happy personality. It so refreshing to come across someone who not only does a awesome job but actually does it while making the customer feel appreciated. During my time in line, She was so outgoing and happy. Every customer before and including me left her line with a smile on their face. read more

The staff here is great but the managers are rude AF. They talk down to the employees and watch them like crazy. It's weird. You can find good deals but them having to check out always seems like a hassle because the managers are like vultures standing around hovering over the cashiers. I've never been to a Marshall's or a TJmaxx that had this issue. Go to the one in Moorpark instead would be my suggestion. read more

This is an atypical Marshalls- rude and disrespectful checkers and managers. I will never set foot in this branch again because I brought back an item I bought within a week, had tags, receipt and Wendi U. Refused To Take It Back, asking if I stole it! Excuse me??? I called the parent company and they did not return my messages. I'm thinking of suing this branch. What a disgruntled employee! She's a disgrace and they have a lot of nerve not firing her. I think something is GOING ON here, folks. read more

Line of 10 people and 4 employees just standing around talking at the front. Hopefully they don't get secret shopper or they would fail very badly read more

Well let me tell you I had the most pleasant experience I've had at a department store in a looooongg time I get it covid everyone is sick and everyone is short staff so that's kept me from complaining but this experience deserve a kudos to Cici she was the most pleasant lady I've encountered in a long time I hope she is known for this thank you Cici I'm sure i was a lil funny which made it easy Cici I'll keep being fixture every time I need you lololol read more

This place is a lot like Ross "Dress 4 Less," only this place just has less. It is like 1/3 of the size of Ross, and it really shows. Their shoe department was meager, and the prices were too high for what they had. My daughter got some jeans from here that really didn't fit well. She's a really average size 6 in girls, but these were tight in the legs yet huge in the belly. Fell right off. So, we went back to return them. I had the gift receipt. The guy acted all weird about checking the price and asked someone to go find the same pair to compare the price, so I had to sit there for 10 minutes while they sent someone to look, which at this place is ridiculous. They do not have multiple racks of the same item. Eventually, a manager showed him how to use a gift receipt and it worked out. But really... it was the day after Christmas. I can't believe he didn't know how to process a return. Ultimately, my daughter literally could not find anything that fit her that she wanted, so I gave her cash for it and bought myself some pajamas. This place is okay for bargain hunting, I suppose, but I would never come here hunting for a specific thing, and I would recommend not buying gifts. Things here don't fit average sizes well (hence the discount pricing), so they need to be tried on. read more

Marshalls - Department Stores Near Me - Simi Valley, California

Nice workers and probably the cleanest TJMaxx/Marshalls/Ross/Burlington store that I have ever been to in my life. I went to check out their makeup and skincare products. They didn't have much of a selection imo but it was nice to go to a store where you don't find empty boxes of stolen products everywhere, or where the ABH highlighters are all broken. I probably wouldn't go back here since the beauty product selection was meh, but they do a good job with the store. read more

My experience at this location: I walked in around 8:30 Saturday night with my mom. I was looking at the sandals & shoes. A man that looked like he was scanning inventory asked if I needed help. I said no thanks, I'm just looking still. Then he says "ok just let me know & try not to mess anything up. I just did a hard recovery so I don't want to have to do it again." I walked out 3 minutes later. I was completely shocked. This was such a rude thing to say. Basically he's telling people not to shop in the store or look at anything because he's "counting inventory." Inventory is something that should be done when the store is already closed, not an hour before closing when the store is still open. If that's how they continue to treat customers, I don't see them being open for long. I will never come to this store again. read more

Very nice store , love shopping from there , going there every week to buy different things , love an assistant there her name Mona , super nice always helping, nice , friendly , she assist me many times in there and she did her best that I found what I want , Thank you Mona read more

This is the worst store. Know that anything you purchase will be yours to keep even if you have a receipt. I bought a hair dryer, didn't like the strength it was too weak I brought it back with rece read more

Superb CUSTOMER SERVICE at this SIMI valley Marshall's location - driven by young man Matthew! He is the epitome of what defines customer service Bravo! Marshalls are so lucky to have him! We didn't have any issues everything was smooth but it's just the delivery and helpfulness of this young man! Wow! Thank you read more

Marshalls - Department Stores Near Me - Simi Valley, California

When shopping at Marshall's, I went to pay at the register with two pairs of shoes I was buying. They rang up at $19.99, but the shoes on the sales floor had a tag labeled $16... I told the lady that was ringing me up asked to see what I was talking about, so I showed her the shoes with the $16 tags! The sales associate told me that the shoes on the floor with the $16 tags are from an older shipment, and I would have to pay the $19.99 per pair of shoes, even though they were the exact same shoes from the same shelf! I asked for the manager to see if something could be done for me? She informed me she was the manager and that there was nothing she could do to change the price! Never in all my years of shopping at Marshall's have I experienced such horrible customer service! Coming from a managers position in customer service, I feel the way she handled the situation was disgusting... and I will not be going back there to shop! We're talking about a $4 difference in price according to what the tags said, and she couldn't do anything for me! Shame on her! She wrote her name as Sarineh (if that's even her name), and gave me a fake phone number for their corporate office! I sent their corporate office a note via email, but felt like I should share my experience here too! read more

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Love this store! It's my favorite place to shop and has a much better selection than the one in Thousand Oaks. My go to store for leggings and active wear. I always find something every time I'm here. The kids clothes are really hit or miss but overall they have a great selection. The cashiers are always friendly. I always stop here anytime I'm in Simi. read more

Easily the nicest and most organized Marshalls I have been to. This store is full of great products, and is well organized so it's easy to find what you're looking for. The staff is friendly as well! read more

First time checking out Marshall's I always see it when I go down town center and said heck why not today's the day I check out what they have in store . I was impressed by the selection of the big brand names. The shirts I got go for at least 30 or more in a competitive store but go here it's half the price ! I really like the variety and I can say I'll go back every now and then and see the selection they have in store. Glad I found two new t shirts. read more

Love this store. Everyone that works here is always very helpful and kind. Plus you can't beat the prices.

Worst costumer service ever, I was trying to get store credit for some items I purchased for Christmas and wanted to do an exchange and since I had the org I al receipt I had to return everything. The lady that was assisting me removed all the tags and replaced them with new tags since the tags did not have barcodes. The manager on duty Angineh S. Stepped since she noticed I had been there for at least 20mins. Ended up missing one of return items . Had to spend a total of an 45 trying to do simple exchange. read more

I think this is a cool place to shop, you can find a lot of cute items or things here but the only think I extremely DISAGREE on is the workers!! They are dickin around and talking about there "personal love life" in front of customers in the checkout lines to other employees. Do that when there are no customers around or don't do it at all. I never even got a bag for my item I bought because they were too busy talking about personal stuff. Next time I walk in I'm telling the manager because this is unreal! I wish I got those girls names but I know one was blond!! read more

So happy that Simi Valley got a marshalls what a fun and inexpensive place to shop you defiantly get the most bang for your buck especially for someone like me who is on a bidget wish the location was down in the main town and not the town center but other than that no complaints read more

I enjoy shopping at this particular Marshall's store. What can I say? Clean, parking always is available and nice location. I just wish the ladies from the fitting room would be nicer and calm down, they are very agitated when they see you have many clothes. I understand but it's their job! So 1 star out! Also, I like that they have almost everything therefore you can shop at once! read more

I find myself in here quite often. I like looking for great bargains they have. I bought a few pair of shoes from here that were less than 40 bucks that are in other shoe stores still full price! Also bought a bunch of bakeware for a great price. read more

This store is okay in terms of Marshalls. I will say it's a little less organized than most stores. The quality of merchandise and the number of cute items was also a lot less than I normally experience at most stores. This stuff was pretty friendly however and I was able to find a few things when I visited. read more

I almost got robbed at this location. I stepped out of my changing room to look in the large mirror, so I was gone for a total of 5 seconds. A woman snuck into my changing room and started going through my wallet and purse. Luckily, I am a college student with no money, so she found nothing to steal. When I reported this to management they made me move to change in the men's changing room instead of ejecting her. Everyone who goes here watch out because management does nothing to ensure their customer's safety from criminals. read more

Customer Service is truly DEAD! Just because I shop at Marshalls hoping to get a better deal doesn't give licence nor afford the staff the opportunity to treat me with any less dignity. I received a $10 rewards certificate in the mail and decided to put it to use on this trip to Marshalls. My total purchase was $134 but when the associate tried to scan the certificate the computer wouldn't accept it, she calls her supervisor and he goes to the phone and comes back and says this certificate has already been used. (it has not because I just received it in the mail) never the less I said forget it and just complete the transaction. When she asked for the payment I used my TJX credit card, she looks at me and in a loud voice says the card is not valid do you have another form of payment? Very embarrassed I replied yes and used another card, upon arriving home I called the number on the card and was told there is nothing wrong with my card and that I have a zero balance and no payments due. I am so disgusted that I don't think I will ever go back into any of the TJX group of stores ever again. read more

staff is very kind and i love shopping there however when i applied to work there i got an interview and i called back a few times for an update and the hiring manager was rude and condescending made me feel bad about myself and would hang up very aggressively very unimpressed by this hiring manager i guess its a good thing I'm not working there if thats how they treat you when you are just calling for an update (every time i would call i was very polite and was not pushy at all literally would call for a simple update!) read more

Great store! Super prices. The Simi store is clean and organized and employees are friendly!

Well I think this store is great. I've been in this store a couple of times and each time I was able to find some good finds. It's not as crowded and I have found good merchandise. It's almost like Simi Valley's hidden kept secret. read more