A pleasant shop to go to. I like going to a low-key place. That's not too busy. It's always nice to…read moreget a new haircut. I definitely will go back.

Appointment (definition): a fixed mutual agreement for a meeting or engagement at a certain time…read more I made one of those almost a week in advance. Day before appt I receive a voice mail from Maria who says "I had you on my book tomorrow at three. I had to switch a client of mine to that spot and I'm wondering if you could come in Wednesday.." What am? Mashed potatoes? No, I pay money for services: i.e. a client. No, Maria, I can't come in Wednesday and I won't. I've already switched appointments to make room for our scheduled time, You switched someone into my appointment because - what - my highlights weren't going to bring in enough money? If you cancelled because of almost any other reason (family, illness, etc) it would be acceptable but to switch to another client just because? This would have been my second time at this salon. I hope that for its future clients they learn the definition of appointment and also client. If customer service gets worse than this, I don't want to know about it.

Love this salon. From the moment I called to make an appointment, Stephanie was very knowledgeable,…read moreasked me a lot of great questions and NAILED this haircut. Oh and, the products are amazing!! I'm going back for more services soon.

Girls are amazing, sweet and so professional!! My highlights are beautiful. it's the place that i…read morehave been looking for - where i can relax and know I'm in a good hands. :))

I've been to Pleasure Head (PH) four times now and had amazing experiences with Jennifer (who I…read morebelieve no longer works there, but you can see a photo from my last review!) and Shawna. They were incredibly personable and made sure to check in with me throughout every step of the haircut process. They both delivered amazing results. Jennifer gave me a super edgy look and Shawna later gave me the blunt cut of my dreams, hence why I had kept returning. Now, there's A. I first went to her when my edgy look had grown out and wanted to get it refreshed. Everything was going pretty well, until the point where she accidentally used the wrong scissors and chopped off a section of my bangs. It was hard to recover from that but accidents happen and she expressed deep remorse and tried her best to fix it. It wasn't the best, haha, but it eventually grew out after several months, and I didn't want this experience to deter me from returning to my fave salon. :) Then, I went to A for a chocolatey brown balayage. We had a consultation beforehand. My hair is virgin and very dark so what I was looking for was a very subtle change to add dimensionality to my hair since I had just gotten a blunt cut by Shawna. But... what I got was not what I asked for. I have gotten balayages before and one key component is teasing the hair before applying bleach. Yes, it was being teased, but by the tiniest amount. This led to pretty much my hair being bleached solidly rather with the quintessential natural blending of the highlights which define a balayage. On top of that, the bleach application was all over the place. In some sections, it was applied so close to my roots. In others it was 3 inches away. And A decided to give me money pieces because she thought they would look cute. When I noticed the heavy bleaching, and pointed it out, she mentioned that it would become darker with the toner. I was anxious, but I wanted to trust the process. When the hair was finally done, I was devastated. It was patchy, brassy, and bleached in such a way that doesn't even come close to the definition of a balayage. I told A that I would need some time to get used to it. After several days of staring at my hair in the mirror, I reached out to A. She agreed that it wasn't at all like the inspo pics and she was willing to redo it for me. At that point, though, I was too anxious to go through another round with PH, especially after my previous experience. So, I made the decision to reach out to a hairstylist in Santa Cruz that is known for his balayages and I sent the pictures of my hair and he immediately took me in (thankfully!!) bc the hair had truly destroyed my self-esteem. After the botched hair, I literally canceled all my plans for the next week because I didn't want anyone to see me like that. He called it a hair emergency, haha. Well, that appointment went wonderfully, and he was able to color-correct the hair and achieve the results I wanted from the start. One major pro about A is that she does a great job at maintaining the health of the hair during her work. It was actually really cool and impressive to see that when she was taking off the foils after the bleaching process, little to no hair came off with it. Even though she brought my natural hair color from one of the darkest shades to such a light color. That is definitely one of her incredible strengths!! I let A know I went with another stylist and canceled my redo appointment. I also asked for a refund, considering the results were so far from what we discussed. She was completely respectful and remorseful and mentioned that she wished she had an opportunity to fix it herself. She reached out to her manager to ask about the refund, and the request was denied bc I went to another stylist and didn't let her redo it. I am not sure if that's a common policy, but I felt saddened that accountability by the salon wasn't taken in that regard. You wouldn't hire the same plumber again if their work caused your pipes to burst in the first place. Twice. Honestly, I am deeply saddened by this and it pains me to even write this review because all of my other experiences at PH have been SO positive before this. I don't think I will be visiting again, unfortunately. That being said, A is an amazing person (her hair is also SO cute!!! which already is a testament to her skills; also, she does a great job at matching the vibe, and I /STRONGLY/ believe that these were rare occurrences, especially considering all of her previous positive reviews. You can check out her work on her instagram page. Lots of people have had amazing results from her, especially with haircuts. So please don't let that deter you from hiring her. But maybe not for balayages, LOL.

Unfortunately I have to leave a bad review. I went to Leah at pleasurehead salon. I have never in…read moremy life had a haircut as bad as this. This is a SUMMER WRECKER! I asked for a dusting, I am in my sixties with very thin hair... she proceeded to cut layers everywhere when I had asked for a blunt cut with a tiny layering right above the the bottom!!! She was pretty surprised herself! I sent a message telling her how unhappy I was , not a word back! Horrible service and I'm very upset!

Root touch up, gloss and cut by Mikayla. Absolutely loved it. My hair looks and feels so healthy…read more Mikayla is a sweetheart, and her attention to detail is amazing. She communicates everything and explains what she is doing and asks questions to make sure she knew what I wanted each step of the way. I went to dinner with friends after and they all commented on my hair and how great it looked!

Paid to see change (2/3 highlight blonde), not to come out looking the same and/or darker. I don't…read morehave time to "wait for it to get lighter" or "add a couple highlights then pay extra for more" to fix the problem. I feel absolutely robbed out of $300. If they could not provide the service like I asked they should not have done it in the first place. Denied a refund.

If you're looking to go lighter without compromising the health of your hair, look no further. I…read morerecently decided to transition to a brighter look, and once again, Brooke (the owner) made absolute magic happen! I am head over heels in love with my new look every single time she has ever done my hair. I walk out and immediately start getting the best compliments from everyone I meet. Beyond the hair, the experience at her new salon is top-tier from the second you walk into the space you can tell it was designed with style in mind. It absolutely is immaculate. The atmosphere is the perfect amount of chill and professional, making you feel pampered and well taken care of the entire time. I cannot recommend Brooke and Hendrix & Hue enough. If you want to walk away, looking at feeling amazing this is the place to be.

I've been going to Hendrix and Hue (Brooke) for years now. She is consistent and there are never…read moreany surprises. She is a great listener, never pushy, and my experience is always a 10/10. Absolutely love my results every single time. Her new salon is gorgeous! She is meticulously detailed in her work, and I genuinely cannot recommend her enough!!! She is up to date on all the new trends in hair care and style and offers valuable advice/services.

Absolutely the best vibes and excellent professional work. I always enjoy to have my hair done…read moreusing the best products.

Friendly and helpful with a new cut. Nice little place to get your hair done. Three different…read morestylists to choose from.

Is it cheap? Yes, incredibly…read more Can you walk in and get a last minute cut? Absolutely. Will you love that cut? Who's to say. I loved mine and I was in and out quickly. Tip well! The cuts are below the going rate so if you can, let them enjoy your appreciation! I'll be back for a trim soon.

I've been looking for a good haircut spot in Santa Cruz when I can't go back to the Bay for my…read moreusual spot. Luckily I found Surecuts which happened to be across the street from my gym, so it was an easy hop over after a workout to get the hair managed. The salon is small and well maintained. I came in October and they were definitely feeling the spooky Halloween vibes. They have a restroom available for use and an arcade machine to burn some time on if you are waiting for your turn. I made an appointment (and they do 30 minute blocks) but was able to walk in early when they opened. Men's haircut is $25 which is a very reasonable price. I worked with Yareli who was very sweet and even offered some life tips while getting my cut done. She was intentional in asking to make sure what I wanted was happening, and that I liked the end product. In about 20 minutes, I was done and dusted with a new fresh cut. You can pay with your digital wallet, card, or cash. Don't forget to ask for a stamp card - your 5th visit will be $5 off! Small parking lot out in front so easy to drop in and get the business done.

I drove 3 hours from just so Amy could do my hair and was not disappointed. My color and cut were…read morebeyond my expectations. I appreciate that Amy took her time and answered all my questions. Her suggestions and advice were very appreciated. I see another road trip in my future!

I just want to Give a shoutout to Myra for hooking me up…read morewith a cut! It came out excellentl thank you for having patience with me‍

I've been seeing Gina for 20+ years and she is the sweetest and most talented lady! The salon is…read morealways full of friendly and welcoming people and in a great location to boot. Highly recommended!

absolute worst!…read more went in for a simple trim and ended up with a hack job. Would have been better off with a barber or my husband cutting my hair with garden shears in the backyard

This is such a lovely salon. It is welcoming, clean, bright and everything a hair salon should be…read more And my hair stylist, Marissa, is seriously the best!

Always excellent hair color and beauty products. I am…read morealways happy to have found this high class Salon.