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    Martha's Dog and Cat Services

    5.0 (4 reviews)

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    15 years ago

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    Pet Resort in The Gardens

    Pet Resort in The Gardens

    3.8
    (35 reviews)

    This little baby dog had so much fun at Pet Resort In The Gardens while we were on our trip. She…read morecame home and was so depressed that she wouldn't eat for a day! LOL! Spoiled her rotten! She's finally back adjusted to her NORMAL life with her NORMAL amount of attention. Thank you to Pet Resort In The Gardens for taking such good care of her and sending daily pictures and updates! Also, she had the best bath. Her coat was is soft and shiny and she smells wonderful. She still smells wonderful 3 days later! 10 out of 10 recommend!

    We recently boarded our two dogs at Pet Resort in the Gardens, including one who is diabetic…read more Before booking, we specifically confirmed by phone that they were able to properly care for a diabetic dog and felt comfortable trusting them. We provided verbal instructions twice and written instructions stating that our dog needed to be fed at 7 AM and 7 PM so that his insulin could be administered on a consistent schedule. Unfortunately, we learned at pick up that he had been fed at approximately 8:30 AM and 4:30 PM each day instead. Consistency is extremely important for diabetic dogs, and this type of deviation can be dangerous. When we questioned the feeding times, we were told that special schedules are only followed when instructions are provided. After we pointed out that instructions had been given multiple times, they were eventually located in his chart. What's most disappointing is the apparent lack of concern regarding the seriousness of the error. Mistakes can happen, but attention to detail and an appropriate response are critical, especially when caring for animals with medical conditions. Based on our experience, we were left concerned about the level of communication and oversight provided. We'd never bring our dogs back.

    Martha's Dog and Cat Services - pet_sitting - Updated July 2026

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