They do a good job but their scheduling is ridiculous there unavailable on Saturdays and us 9-5…read morepeople who work aren't able to be accommodated so definitely looking at other places

Everyone, Please meet Lucky. Our German Shepherd we rescued last year. Lucky is my soulmate…read morefurbaby. He's also very quiet, shy, lovable....the list goes on and on. I searched high and low to find the best furbaby sitter when we were out of town. I decided on Boat Club Pet Resort for many reasons: Very clean and staff very attentive to us humans and especially our fur babies. Price! They're a heck of a lot cheaper than pet sitter that enters your home....when you're not there that always made me nervous. Location, Location,Location! Easy access from all parts of Fort Worth area. Daily I would receive Report Card on Lucky, with all info on his day, mood,eating,etc. they took pictures of him too! Side Note: we were so anxious about leaving our love bucket, we had a death in our family and a week later our daughter was getting married.....our stress level was to the max .... however, not once did I worry or wonder how Lucky was getting along with the staff or other dogs. I kid you not, The resort became our extended family! Go up anytime and ask for a tour, get their prices and meet the staff - you can bet they have what you are looking for, your fur babies will thank you!

Always a fabulous experience at Fur Baby. We love Ashley. My pups start getting excited the minute…read morethey see the Fur Baby building. Friendly people, easy scheduling, and great craftsmanship skills. If your pup needs a hairdo upgrade, or you want a place you can rely on, or a good flea bath, or whatever....come here! Because it's so near to valentines day, Fur Baby has a super sweetheart deal with special shampoos and spa treatments. Love this place and the people. Make sure to tip your Pup Stylist well.

So relieved to finally find a place for my pups nail trims. They are older and have a tendency to…read morebe a little nervous but our first visit was outstanding!! Thank you loving my old dawgs and making them feel special Scout/8 and Blue/13

We have boarded there 4 times now. Each time our dogs came home with fleas and now this last time,…read morekennel cough. I know it's hard when you have other dogs come in (it's like kids at school where parents send their kid sick,) but there has to be a way to keep your location sprayed and treated for fleas. As for kennel cough, I can only say I've been at the front desk when the front desk asked a patron for updated records as they dropped off a dog and when the person said they didnt have them, they replied with "that's ok just send them when you can." That shows they dont pay attention to vaccines in great enough detail. The response shouldn't been, "then your dog can't be dropped off until we get those records." We saved money on boarding in comparison to other places but spent $1000.00 on a vet bill for kennel cough.

Nancy and her staff treat Scarlett so well. She loves going there . She has to go around and say…read moregoodbye before we leave. I don't worry about her there(much).

I'm writing this on behalf of my mother. She took her Maltese in for a groom and left extremely…read moredisappointed. The haircut was terribly uneven, choppy, and clearly rushed. It honestly looks like whoever groomed him either doesn't know how to cut dog hair or simply didn't care. Some areas look hacked with random layers, while other spots weren't cut at all. It looks less like a professional groom and more like it was done with dull paper scissors. To make matters worse, she dropped her dog off at 7:00am and didn't hear anything until 3:00pm and that was only because she had to call and check if he was ready. I understand they may have been busy or backed up due to reschedules from the ice storm, but that's not an excuse to deliver such poor-quality work. People are paying with their hard-earned money and deserve proper care and a basic level of professionalism especially when it comes to their fur baby. This experience was frustrating and unacceptable, and won't be returning.

This is an updated review, as Pawhootz was operating as "Animal America" on my previous review, and…read more(I think) was under different ownership or management. I have a different dog now - a Maltese puppy named Maxwell - who is just over a year old. I started bringing him for Day Camp in the first quarter of 2024. He was very timid and unsure of what to do, but the excellent "camp counselors" at Pawhootz were so patient in doing their evaluations and making sure he felt safe and secure. Now, he acts like he owns the place! When I ask him if he wants to "go play," he goes berserk! And as soon as we pull into the driveway, chaos (the good kind) ensues. He has a little BFF that attends regularly, as well. When I pick him up at the end of the day, he is happily exhaunted. I confess that I balked a bit at the price and having to pay all at once at the beginning of each month; however, Maxwell attends day camp three times per week - when I can't work from home and must be in Dallas all day, I have real peace of mind knowing that he is well taken care of. Also, I love peeking in on the Webcam to see him playing with his buddies - it's the best part of my day! The management at Pawhootz is excellent - they are very responsive to questions and concerns, and they actually listen! You can tell that they have a heart for animals, and they treat them as if they were their own. We have been learning about boarding during the holidays. I was confident that he was safe and well cared for during the holidays. And they are working with me to find ways to alleviate his anxiety - puppies get anxious sometimes when we're away for longer than they are used to! We have not had a full groom here yet, but Maxwell got a luxurious bath and blueberry facial recently! They did a lovely job of brushing and cleaning him up - he was a happy peppy puppy when they brought him out to me. In summary, I highly recommend Pawhootz as a reliable, safe, secure, and trustworthy place to board fur babies. Between the creative enrichment activities and the amazing employees, they are a fun place for a few hours or a few days.

I get my dog Malshi groomed here monthly. Shannon does an outstanding job of making him look super…read morecute. Highly recommend. The staff is also welcoming.

If I could rate it 0 stars, then it'd be 0 stars!!! Terrible place to bring your dogs!!!! They have…read morerats, roaches, flies, ants, and other pests where all where your dog food belongs as well as the ceiling caving in!!!! The owner of the building does not really care for your pets and only want your $$$ because if they did care, your pets wouldn't be sleeping with pests nor eating them!! They also wouldn't be getting wet when it rains due to the ceiling caving in

First time coming here and was very satisfied with the pricing, friendly staff. My boy did great…read morewith his bath, ear cleaning & nail trim/filing. Will definitely be coming back.

Heather and her staff took amazing care of my Chibs. He was definitely a happy pooch while there!…read more I highly recommend booking your fur-baby's stay at Pup Hub.

We took our Artie and Gwen to Pup Hub in December while we visited family in Montana. We were very…read moreapprehensive as we've only boarded Artie once and Gwen was abandoned with us and we've never boarded her nor did we know how she'd react. Thankfully, the experience couldn't have been more of a relief. We brought both dogs in before heading to the airport and they immediately took to the staff. The staff assured us they'd be just fine and quickly took care of all administrative items and catalogued their items. Off to the airport we went, still a little worried. We had barely made it through security before we saw a post on Pup Hub's Facebook page welcoming Artie and Gwen with pictures of them playing in the yard. This took a huge weight off our shoulders. Over the next 4 days, Pup Hub posted adorable pictures of them at least three times a day to let us know they were doing well. When we got back, I don't know if the dogs were even ready to go! They seemed to both have a great time and the team there said they did well. They ate their food, enjoyed their treats and played with their toys, which is a great sign they were comfortable. We'll definitely be utilizing Pup Hub in the future!

My dog was boarded there for years but when he got older they refused to take him because he was…read moreincontinent during the 10 hour period overnight! He only weighs 7 pounds had we had provided puppy pads but still this was too much for them.

I had used many times during the past twenty years and it was always good but not great. My…read morecurrent dog has been there several times and they complained that she did not come when called. My dog has been professionally trained and obeys commands very well. Why she did not listen to the staff, I cannot explain. On the last visit, they said our dog showed her teeth at the person feeding her, did not growl or show any other aggression. She has never bitten a person or another dog. However, I was told she is no longer welcome to stay there. So much for customer loyalty.