My room was leaking something from the ceiling. They would not check the room above me because they had a do not disturb sign on the door. The smell was bad and I had to place towels to catch the water come from two places in the ceiling. When I checked out the offered me a $100 discount for the inconvenience. I told them to keep it. I was paying $633 a night for a I'm that should not have been rented. I will NEVER stay there again. Overpriced and under delivered. read more

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I really enjoyed staying at this establishment. Selected an ocean view room which would've been perfect if I had a balcony. The location couldn't have been better. A bit pricey for rooms that are so small, however, the customer service was great and the place was really clean. read more

Marthas Vineyard Surfside Hotel - Hotels Near Me - Oak Bluffs, Massachusetts

Family medical emergency, had to cancel. They still charged. It's really 0 stars. Inconsiderate organization.

This was by far the most accommodating, peaceful, simple place we have ever stayed! From start to finish we had no problems. The location is PRIMETIME! Off the ferry, take a hop skip and a jump and you are checking in. Not only that but it's right next to the Lookout Tavern which has the best lobster rolls in OakBluffs. The bike shop next door is amazing! I am telling you right now, stay here and you'll have the best time!! read more

Marthas Vineyard Surfside Hotel - Hotels Near Me - Oak Bluffs, Massachusetts

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The staff is completely accommodating and friendly. Good location and rooms are clean and comfortable. I leave two stars because ITS IMPOSSIBLE TO SLEEP with a nightclub just next door. There are people screaming and partying just outside my window for the past three hours. It's 1230am and it's just getting louder and louder. I asked the front desk if they can at least supply earplugs, but they didn't have any. If it wasn't for the nightclub noise this place would be a solid four star review. read more

I was impressed with this little hotel. Everyone that works there was accommodating and welcoming. The room itself was bright, airy and clean. The ocean view was great. My favorite part was eating some Caribbean takeout in the garden from Vineyard Caribbean Cuisine (must try). The location is super convenient and they have a lot of supplies they can loan you for the beach. I took a star off because the AC was really loud and I ended up turning it off because I couldn't sleep. I also like to brew a cup of coffee in my room as soon as I wake up but the coffee (and hair dryer) were in the lobby. No biggie, but enough for me to notice. There's no indoor hallway to the room so you can hear a lot of the outside sounds as well, but I was able to sleep through that and it ended up being generally quiet at night when I stayed. Overall I would highly recommend this hotel! read more

Sometimes I struggle with a review and this is one of them. Overall the hotel was fine but I felt like there was something lacking. I don't know exactly what it was but something just felt off. The hotel is across the street from the ferry terminal. Beware - if you walk down the opposite side of the street the sign for the hotel is hard to see because it is blocked by another sign. There is also a parking lot in the back if you have a car with you. Check in was easy and the room clean. The bed was super uncomfortable. The best thing about the hotel was that you could walk to everything. This was one of the cheaper places we could find so I am sure there are better places but for the price it was fine. read more

Love this place! Very convenient location you can walk to everything in downtown Oak Bluffs. The place is really clean and well kept. We stayed two night in two different rooms. So night one was room 304 very clean the only negative was the bed was hard as a rock. I probably would have had a better sleep in the tub. Night two was in room 310 and it also was very clean and the bed was much more comfortable then the first room. The staff was very nice and very helpful. I Definitely recommend this place! read more

I've visited the Surfside a few times now and highly recommend it for your visit to the island. The Surfside is located in the perfect spot in Oak Bluffs, right in the heart of the action and steps from the ferry, marina, Flying Horses and Circuit Avenue. If you stay at the Surfside you will never need to rent a car, because you can walk to all of the great spot in the surrounding area. The rooms are nice and priced right. We also found all of the amenities to be quite nice, including that it is very dog friendly. Where it really stands out is the staff - who are all amazingly friendly. They give us great recommendations where to eat, welcome us with open arms and made our stay on the island more pleasant. Overall, the team at Surfside does an A+ job and is a reflection of the amazing commitment to service by the owners. read more

Disgusting! I can't even believe this dump has postive reviews. Rude people behind the desk. No one says hi to you. We are GUESTS and you work in the HOSPITALITY industry. Do yourself a favor, stay in the Summer Camp hotel if you need to stay in OB while on the Vineyard. Moldy smell Rude staff read more

The minute we walked into our room we were hit with a very strong urine smell. We thought the place needed " airing" out. Used the toilet and it would not stop screeching. The in room mini fridg makes a loud humming noise.Within 15 minutes of being in the room we went to office to let them know of the issues. We were offered another room but we would be charge over $300.00 up charge to change rooms because " there are no rooms left in your catagory" !!!! Unreal! they Offered to do nothing . Not even send maintenance up for the toilet or mini fridg. save your time and money and go elsewhere. We will never come to this establishment again. Take the time and avoid this place! Unless you don't mind strong urine smell and a screeching toilet. This has zero to do with being short staffed. The room is disgusting. read more

This hotel has charged my credit card 3 times with fraudulent charges. I booked with the hotel in the begging of August. They have since charged my card 3 times with fraudulent charges. They said it was a system error but a month later I am being charged again and they don't see the charge. They told me my card is no longer on file but that was a lie. read more

Marthas Vineyard Surfside Hotel - Hotels Near Me - Oak Bluffs, Massachusetts

We stayed here recently to attend a Patty Griffin concert in Edgartown. We were traveling with our dog and needed a hotel that would accommodate a pet, which was our main reason for choosing the MV Surfside. We were so impressed by everything about the hotel and couldn't believe how lucky we were to have found it! The staff could not have been friendlier or more accommodating!! The room was clean, bright, and had the most breathtaking views of the ocean and the Steamship Authority dock. Parking was both convenient and ample. We will definitely stay here on our next trip to the Vineyard! read more

Marthas Vineyard Surfside Hotel - Lucy felt right at home!! - Hotels Near Me - Oak Bluffs, Massachusetts

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Enjoyed our stay here. Nice updated/clean room. Dog friendly - we brought our dogs free of charge. Great location in oak bluffs. Close to the ferry terminal. We took advantage of Discount you get on bikes next door if staying here. Only complaint weak WiFi signal and you can hear guests moving around above you. read more

A great motel if you're looking for something inexpensive without a lot of extras. Great location, right in the middle of town, it's easy to walk to everything and if you take the fast ferry from Quonset you can easily walk from the dock even carrying luggage. They serve a continental breakfast that is nothing special, but you can fill up on coffee and muffins. It's even pet friendly if your beast isn't too crazy. It get busy so make reservations ahead of time. read more

This is for the businesses overall attitude. I did not stay at this Motel. I was helped by the reception staff and manager when I lost my family heirloom engagement ring on the beach! I was not a paying customer and the hospitality they offered was above and beyond the call of duty. I walked into their office, a crying wreck, asking if they knew anyone in the area with a metal detector for rent. They brought me into their air conditioned office, offered me tea, brought a phone book, pen and paper and even gathered all the staff together to pray and say positive affirmations for me! With their help I was able to contact a few places that had metal detectors and eventually found the ring! Their office was very clean and welcoming with tea for guests, candles, reading materials about activities in the area and it was air conditioned. They had two well behaved large (golden retriever size) dogs that slept behind the counter and were very happy to see staff as they came in and out of the office. Their location is easy to find, just a block or so away from the Oaks Bluff's Ferry, surrounded by shops, eateries and across the street from the famous carousel. They also offered beach chairs and bicycle rentals for their guests. My fiance and I are looking for some relaxing and fun places to visit as newly weds. When we go to Martha's Vineyard I would love to stay at this motel because they genuinely care. In my book, that is a quality that guarantees a great stay. read more

Although the hotel is in a convenient location and the room is cute and well-maintained, we had a rough first night because of the noisy nightclub next door blaring music, making the walls reverberate from the bass. This went on until 1 a.m. on a Friday night, but wasn't an issue on Saturday. read more

Great motel with super friendly staff in what is possibly the best location in Oak Bluffs. Though we stayed during the recent hurricane, the staff did everything they could to make sure our stay was a positive one. We even got a call an hour into the storm to make sure we were okay. The view, even if it was a bit scary during the hurricane, was amazing - especially for the price. The motel is also one of the few pet-friendly places in the area, not to mention with good-sized room and a built-in ac unit that helped cut the humid condition. The rooms were clean and even though the motel is not a bed and breakfast, the morning spread was nicer than at the bed and breakfast down the street where we stayed the previous two nights. Overall a great value and a wonderful place! read more

Everyone who worked here is amazing. From the woman who checked us in and the manager to the housekeeping staff. Everyone was very friendly and the grounds are well kept and beautiful. The next time I come to Martha's Vineyard this will be my first choice to book a room! read more

Marthas Vineyard Surfside Hotel - The main courtyard - Hotels Near Me - Oak Bluffs, Massachusetts

My friends stayed here. We came from all over the country to attend a friend's wedding. Unfortunately there was a downpour during the wedding and the friends staying at Surf Side borrowed umbrellas. In the chaos, they accidentally left them in my car. The guy from the hotel is now calling my friends in Washington and Illinois threatening to gouge them 60 bucks a piece for these umbrellas which obviously came from Wal-Mart or similar. How ridiculous. Hey Surf Side, the umbrellas are at Nashua House Hotel, I took them all from the back of my car and returned them there. I'm sure the lovely proprietress there will give you two umbrellas from her supply if you need them that badly. Good lord, I can't imagine recommending this hotel to anyone. read more

This is my 3rd time staying at Surfside and just love it. This trip we requested a suite which was great. Plenty of room for our family of 4, great service..can't wait to come back next year. read more

Nice, bright, clean and affordable! We chose Surfside because it's pet friendly. We try to bring our dog along with us as much as possible. It was soo nice to sit out in the courtyard with her and drink our coffee. But don't try to sleep with your windows open. Crazy noisy at night with traffic, the concerts and drunk people filing back to their hotels after last call. But it's pretty sound proof with the windows shut and the a/c on. read more

Let me start by saying that if I could give the hotel a zero stars review, I would do so. I stayed at the premises from Aug 12th through Aug 14th. The check-in and check-out process seemed smooth at first- I split the cost for the two nights with my boyfriend. The nightmare started after we left the island. We have been charged for someone else's hotel bill more than four times now since our stay. The rude receptionist, who sometimes claims to be the manager, gave the unacceptable explanation that this was the cause of human ERROR! It would have been understandable if it had only happened once. I asked to speak to the owner several times, yet I never heard back. I finally had to get the local police involved to address all these fraudulent charges. read more

They say they give you a microwave but its shared in the lobby. Room is extremely tiny and prices are overpriced. Cant be loud when you pat 300 per night. read more

Cozy and beachy, but most importantly for us, dog friendly. The location is in the heart of everything (consider it the Times Square of the island) which is great for convenience and not so great for peace and quiet. I found the staff helpful and friendly, the room relatively clean, and the outdoor seating area (beautifully landscaped and set up like a private patio) to be a nice escape from the street hubbub. We scored a room on the top floor, set in a corner so we had awesome views and far enough away from the ground level that we couldn't hear any traffic (both foot and car). This also meant our furry travel companion could bark at her leisure, as she tends to do, and it didn't seem to bother anyone. But beware: Leave your pet in a room unattended and if there's a raucous, you'll be summoned back pronto. And if you don't answer your phone? Surfside papers say they have the right to call Animal Control. read more

I stay here for about a week, twice a year. Every time I've come here, I've had a great stay. The rooms are nice and cozy, and the staff is amazing. If I've had to extend my stay, there's never a problem. I have the option of going to other hotels in the island, but I always choose Surfside because they make my stay enjoyable. I've never had a problem in the 5 years I've been coming here. This is my happy place. read more

Absolutely Wondie! We were able to check in early for my birthday celebration. Melissa and Elizabeth could not have been more accommodating. Best Customer Service I've ever had at any hotel - EVER! Room was clean and efficient. Location could not have been better. Staff was so lovely and helpful. Breathtaking gardens and outside seating areas. It was so charming. After checking out, Sarajevo stored our luggage and let us borrow beach chairs, towels and an umbrella. Who does that? Surfside that's who! I cannot wait to book my birthday here again next year. The Mavericks probably won't be playing at the Performing Arts Center; however, I'd come back in a heartbeat again and again to this delightful oasis. Thanks for a lovely and memorable birthday! You guys are the BEST!!! Loved every minute! :) read more

Nice place! Clean nice parking. I believe for the price should have coffee maker and hair driers in rooms. Our room is nice with nice view of shore! BED IS TERRIBLE THOUGH!!!!! read more

Love this place! Was a little skeptical staying at a "motel" as they are usually dirty and old but this place was so cozy! Just like a little cottage room. Very clean and in the heart of downtown. It was the cheapest hotel on the island for the middle of august and it was worth every penny ! Will be coming back for years to come :) read more

First of all, the logistics of coaxing an 82lb dog onto a boat for the first time, while dragging an overly packed rolling duffle, with a bum knee,could have been a nightmare...but for the staff and the owner, even the cleaning crew, who so well accomodated ,welcomed, and put up with all my questions, MY HAT IS OFF TO YOU ALL! The motel is nothing fancy, but perfect,and clean. Location, Location, Location....Clearly the best place I have ever stayed, with dog in tow! You guys made it so easy. Having lived on the Island 25 years ago, I was fearing pretentious..none of that.Instead, I found a diverse and interesting mix of folks, and a beautiful house dog who make this place run beautifly.This is the Island I remember. read more

I stayed here with a friend last September. The price was right, love that it's dog friendly, room clean, centrally located & right next to water. My only beef was when we entered our room for the first time the a/c was off & the windows were shut. It was 85 outside, close to 100 in the room. I cranked up the a/c, went down to the front desk & asked the clerk if it was policy to shut it off when guests are expected & she very smugly said "yes." I told her my friend & I had 40 yrs restaurant & hotel experience between us & their policy was moronic (for lack of a better word). I received no verbal response. Would I stay here again . . . yes . . & If the room is a sweatbox when I arrive . . . someone is going to hear about it. read more

What a find! An affordable, comfortable hotel in a great location! Staff very nice and accommodating--we left our bags after checkout for the day--safe and sound! We were a bit worried about it being pet friendly (loud?) but found our the room next to us had a large dog and we didn't even hear it once! Highly revommend! read more

Was a little wary since it was the least expensive place We could find. But we were not dissapointed. In the heart of the action but you'd never know. Lovely courtyard was an oasis for morning coffee or after beach drinks. Room was a bit small but who cares. Beds very comfy. Housekeeping was very prompt. Lots of people with dogs but well behaved (dogs, that is). 10 minute walk to beach, 10 minute bus ride to state beach. Would stay again. read more

Absolutely the worst experience for the horrendous price we paid. Room smelled , carpet was moist, small-bugs were flying-everywhere. The AC was either very loud or non existent. And rest? Forget it !! The courtyard in front of our windows was full of people after 11:30 pm -3 am (it's supposed to be closed at 11pm ) . The people were loud , rude, drunk and swearing. My little kid cried - couldn't sleep! My husband tried to shut the people outside up several times without much luck. We fell asleep at 4 am ! Stay away from this place especially with kids. read more

I have been staying at the Surfside for almost 20 years. My shih-tzu was always welcomed and happy there and I was never disappointed. Friendly hard-working staff, clean rooms and now with refrigerators and microwaves in the rooms. Many little touches that make a basic overnaight work stay much nicer. Even though I work at the far end of the island I cannot imagine staying anyplace else. They always earn my repeat business. read more

We were just there this past August 2013. I LOVED it. BEST location. You're right near the ferry, great restaurants, dog friendly, I REPEAT DOG FRIENDLY!!! It is so hard to find places that are dog friendly. What a great vibe. The owners are so nice the staff is great and the rooms are neat, clean and bright. If you want a good view of the ocean take the top floor. The garden 1st floor is good if you have a senior dog that can't make the steps. I can't wait to go back. We were even thinking of going back this October. Go, relax and enjoy. read more

What a great week very comfortable and clean. We love the fact that they are pet friendly also. The courtyard is very relaxing with comfortable couch,chairs and tables to enjoy a meal if you don't want to sit inside your room or at a restaurant. The staff from checking in to housekeeping were very friendly. The Surfside is located right in the center of town everything is in walking distance. From getting off the boat to taking the transit around the island. Will definitely go back next year. read more

This is a gem we found... After having a terrible experience in another Inn in the first night, we moved this place and find it very nice, reasonable and comfortable: 1. Room is specious (in light of the MV standard), two queen beds so, even 4 people can sleep. 2. Location- very center, close to everything, yet very quiet. 3. The place has AC ! fridge ! Microwave, even a BBQ set in a court yead. We went to a fishing trip and BBQed fish, yammy 4. Complementary coffee served at the reception area, how nice! 5. Room was clean, bed was comfy. 6. The price was very reasonable in the MV's top season. Of course, such a nice place is sold out quikcly and we will try to book early if we have a chance to go MV next time. (An umbrella incident of Lauren (below) is an unfortunate.. please treat clients with respect always...one small issue might damage your reputation unnecesarily... ) read more

Great place to visit! It's literally feet from the Oak Bluffs ferry dock, and they allow pets! It's not your 5 Star Ritz Carlton, but it is everything you need and they are great at giving you everything you need. First time here & will certainly be back every year! read more

I visit MV every year but this was my first time staying at the Surfside; we loved it! The young woman who checked us in was fantastic; genuinely welcoming and so helpful when we were looking for rainy day activities. We had a small issue with one of the beds (the wheel was broken) which she remedied immediately by moving us to another room and apologized profusely for the inconvenience; both rooms were very clean and the suite we stayed in was just beautiful! Being the pre-season, the staff was busy cleaning carpets in the unoccupied rooms (ours had clearly already been done), planting flowers in the garden, etc. but all the staff members took the time to stop and greet us and ask us if all was well with our room when we ventured out. We definitely plan to stay here again! read more