I have taken my personal and company vehicles there now for several years. Jake is totally honest…read moreand will advise you what the issues are and what the repair costs are as well. He has advised me on many occasions as to if the repair is urgent or can wait down the road. He is never pushy and when the work is finished he stands behind it 100%. He is not the cheapest but you get what you pay for and you want mechanical work on a vehicle to be nothing but the best and using the best parts as well which Jake does. I have dealt with dishonest mechanics in the past and that's what sets Jake apart as he is up front and honest with his customers! Keith Taylor Xperience Communications LLC. Romulus, Michigan

I was just quoted 351.73 for brake pads only. He is almost twice as much as other repair shops in…read morethe area. Either he really didn't want the work or this company takes Advantage of women.

Not impressed. Took a vehicle in and paid for a 4500 repair. A week later the exact same thing…read morehappened. Took it back and paid another 450 for a new battery because that was apparently the problem ALONG WITH the original repair. And the guy who I talked to was kinda rude. There are better options in Plymouth.

I'd never been to this place before. I brought my vehicle in for an issue and received a callback…read morethe same day. I was optimistic about the speedy response until the person on the phone quoted me a price. It was much, much higher than I'd ever paid for a simple repair. But, my auto knowledge is limited. I assumed the parts needed must've been expensive. I agreed, and after several days (apparently they were having trouble getting a part) my vehicle was ready. When I arrived to pick it up I looked through the receipt before paying to find that the bulk of the cost was actually labor. The labor cost was nearly 3x the cost of the parts needed. On top of that the final cost was nearly $150 more than what I was quoted over the phone! I will say that the issue with my vehicle was fixed. So, apparently they do competent work. That's the only reason I didn't give a lower rating. However, I won't be going back. This interaction did teach me a lesson, though. In future I will ask about labor costs upfront as I'm sure I could've gotten this repair done for a much more reasonable price at a shop that charges much more reasonable rates for labor. I would advise anyone thinking of getting auto repair work done at this place to be wary and prepared for the cost.

I have been using Auto Lab for MANY years now. I took my car in for an oil change and tire rotation…read moreon Monday. My air filter needed to be changed, due to the light on my dash. I was expecting to have an extra charge. Nope! I was told the air filter is still good and they will keep an eye on it. I have complete in Auto Lab! THANKS GUYS!!!

Honest service brings repeat customers. I have been to this…read morelocation a few times and always have great service. My most recent experience with them was great. They could have taken advantage of my lack of knowledge like some other places try to do. They explained in detail what "wasn't' wrong (that I thought was) and didn't try to sell me on something that I didn't need.

Super honest with detailed estimates. Very nice people. Will not go anywhere else in the future.read more

Over priced place, the highest out of three quotes. You can do better, I saved a lot just by…read moregetting other quotes. It's real simply and makes a difference with little effort.

Update: Update: TLDR: I was told they could fix a front differential in my daughters car but…read morethey misdiagnosed it as an axle problem. After the proper repair was performed at a different shop, they admitted the mistake, and refunded their fee, paid for towing, and over half the car rental. They were very professional, and did their utmost to make up for our trouble. If you live in this area, I would HIGHLY RECOMMEND State Street as they truly are honorable and overall competent. GMM A frustrating experience. My daughter's Subaru Impreza had a bad front differential with front wheels skipping on turns. Another shop replaced both front axles and U joints, though only one was bad. A very nice service manager, John Turnbull told me they could take the transmission apart and check the front differential in the manual transmission assembly. My daughter drove 1 hour to their shop, had to rent a car, etc. I then was told the right front axle (one U joint-inner or outer not specified) was bad. After a 3 way call with my original shop, and learning that State Street now could NOT take the transmission apart, we had to tow it back to her hometown. The original shop again replaced the R front axle, but the problem persisted due to the bad front differential. We had to expensively replace the the differential/transmission-original shop credited us for all axle labor. My complaint is 3 fold: 1-I was led to believe they could work on the actual front differential after their diagnosis confirmation 2-misdiagnosis of U joint malfunction when I specifically stated most likely front differential problem with 2 new front axles 3-Free diagnostic checkup suggesting services too soon, and services clearly performed in service book left on front seat. I had requested refund for their inaccurate diagnosis work June 15 and John said he would look into request.

New to the area and was looking for an auto repair place. It's so challenging to find a place you…read morecan trust. I'm so lucky I found State Street Auto. Did a great job for a fair price. Will be using them for all my vehicles. Highly recommend!

Recently had my brakes done at Arbor Auto Repair and was very satisfied with the quality of repair…read more They had the best and lowest price for replacing Front Struts on 2016 Toyota Corolla at $375 too and had those replaced at the same time. Definitely will use their services in the future.

Super friendly and honest staff. They were able to get me in without an appointment and got my…read morebrakes changed within just a couple of hours. Fair prices and good staff. Happy I was able to work with them and I will for sure be back next time I need something checked out with my car.

Very thoughtful and thorough. Price is right and they get things done in record time! If the work…read moreis more complicated and they must order special parts (not usually the case) they offer shuttle service to and from your home or destination. I've been doing business for many years with these folks and can say they are wonderful at what they do. E. Longmire

I brought my truck here during the Covid 19 time and they ripped me off...over charged me $500 for…read morea repair...I called around after everyone got up and running... repair is typically $400, they charged $900. Go somewhere else.

We are Commercial and Industrial Electrical Contractors with vehicles of all sizes and purposes…read more We use Ryan's for all of our fleet vehicle repairs. Small part runners to large bucket trucks and everything in between. They have never let us down now in the many years we've used them. Minor to major repairs, they've always been more than capable of performing what we ask for and performing the work at the highest professional level. They use top quality OEM parts from dealerships for almost all of our repairs and don't cut any corners which unfortunately sometimes an industry standard. John and his staff always come through for our fleet!

Very displeased with my services from Ryan's auto I dropped my car off for about 3 weeks! For a…read moreinspection And still was told absolutely nothing they didn't even look at my car John and petter knew I only wanted an inspection and so they just completely disregarded my car and afterwards charged me 140$ just to give me 4 codes off the car that I only got because I made them pull the codes before I left with the car! No inspection report no paperwork nothing these guys especially John and petter are no better then your buddy in his backyard I promise you'll be better off going somewhere else and not to mention after they won't answer the phone when I call lol maybe if they did better business with me they would have gotten a good review maybe next time don't take advantage of people and you would have gotten a long time customer...