I went into VCSST able to walk about 100 feet at at time. I had previously been walking up to five…read moremiles a day. After two and a half months of physical therapy I am now back to walking 3 miles and doing multiple exercises. My Therapist Dr. Kelley was excellent along with the exercise physiologists Gabby, Gabrielle and Adrienne. The office staff was always pleasant when arriving and leaving after therapy. I can't recommend VCSST highly enough!

I had a great experience with this practice. Professional while still personable and everyone…read morecontributed to the overall vibe of the place. My injury was a thing of the past in a matter of time. I highly recommend them.

Absolutely top tier care, in partnership with the amazing Dr O at ortho VA. The office is nice and…read morespacious, although I do wish they had Wi-Fi for working parents dropping off their teen athletes. We have worked with Anna Claire and Darren and I must say that the intention and attention to detail is exceptional. It can be challenging trying to decipher the physiological responses of a teenager, these folks make sure our teams are equipped with the language and understanding necessary to push through & work toward their goals.

First Class experience. Friendly, knowledgeable staff. They worked me pretty hard, but I…read morerecovered from a very painful hip issue much faster than I anticipated. They know what they are doing!

Re-engaging my PT program after a fall and fractured femur last January. Staff is very friendly…read moreand VERY professional. They know what they're doing and I'm really happy I selected Sheltering Arms!

The staff is kind, considerate and easy to work with. The therapists are outstanding! Lori Blair,…read morein particular, is the number one choice for those suffering from Bell's palsy.

Phenomenal ortho doc! He discovered an additional nerve condition in addition to my wife's shoulder…read moreinjury (that none of the other MDs found) and referred her to a neurologist for followup. Luckily, he was able to fix her shoulder and she recovered quickly. Him, his nurse practitioners and the entire same day surgery team at St. Francis did a phenomenal job, were extremely professional and she didn't have any post-op complications. She did wait a little longer than ordinary in the pre-op area, but that is to be expected and I don't expect shoulder surgery to be like the McDonald's drive thru window.

My wife saw Dr. Michael Mariscalco, MD. in his clinic. I was in attendance with her…read more Our initial visit with Dr. Mariscalco, was wonderful. He truly examined her injury, ordered a necessary MRI and he had the "most compassionate bedside manner". Dr. Mariscalco was unknown to us when we made the initial appointment with OrthoVirginia. But, we were most definitely pleased with his clinical knowledge. We now hope, the MRI will help Dr. Mariscalco decide the best course of action. With thanks and respect, Stephen and Vickie Scaggs

My wife had serious knee pain and was referred to Dr Mariscalco. She was seen by his PA and told to…read morecome back three weeks later if her her knee didn't improve. This time she saw Dr Mariscalco and his manner was both brusque and rude. "I told you to do that during our previous meeting!" to which my wife responded that this was their first encounter. His manner changed immediately and he referred her to one of his colleagues who does total knee replacements. As I had first met Dr Mariscalco when he joined Orthova in my capacity as an anesthesiologist and he struck me at the time as having a good bedside manner, I was gravely disappointed at the arrogant way he treated my wife

I'm old. With age comes plenty of aches and pains. I've been to my share of physical therapy…read moreoutfits in my day. Nothing has compared to the tailored PT program that was designed for me and my ailment. The facility is super clean with an abundance of equipment to suit whatever regimen they prescribe to get you on the road to feeling better. This is not one of those large "meat market" operations where you are just another number. From the wonderful front office staff to the therapists who treat you and your problem as something unique, I felt I received the right attention and care to treat my problem. It's easy to get to, plenty of parking, and cafe and pharmacy on the first floor are handy too. Highly recommend Bon Secours Physical Therapy.

The staff here is very friendly. I've been seeing Robyn Lowry, a pelvic floor PT, who is incredibly…read moreknowledgable, thorough, empathetic, and kind. I have never felt so respected and listened to by somebody in the medical field before. She has validated many of the concerns I have had, and I have gained so many valuable resources and tools for research to continue seeking out care for the issues I am dealing with. I highly recommend both her and this office.

Awesome practice that is caring professional knowledgeable. Dr Amanda Miller the practitioner…read morereally spends time to understand what can be complex treatment approaches for pelvic issues. This practice is specialized and absolutely the BEST for pelvic pain and various conditions particularly regarding those involving abdominal and pelvic floor. Amanda has been a life saver for me and continues to offer effective hands on relief and is a resource with vast up to date research on my condition. Highest recommendation!!!!!!! I see someone gave a one star as they were looking for a different type of PT. Progress Physical Therapy has many locations and this one is specialized thus really the best. I wish I could give them 10 stars they are that good!!!!!

I noticed the one other review provided 1 star because there was confusion regarding the type of…read morephysical therapy (PT) offered. This practice has multiple locations so there may have been some misunderstanding. I say that because my experience with the Midlothian location of Progress Physical Therapy has been PHENOMENAL! I have worked with Madison (doctor of physical therapy) and Carson (physical therapy assistant). Both are always super kind, knowledgeable, and attentive to my needs. They helped address my presenting issues in a way that gives me extra tools to use throughout the lifespan. The front desk staff are always courteous and professional. Highly highly recommend this practice and specifically the Midlothian location!

I'm only giving one star because 0 is not an option…read more Recently, I had a very unpleasant experience with the 6049 Harbour Park Dr location in Midlothian VA. I was disappointed because this office came highly recommended by my doctor. I had made an appointment for physical therapy to treat my neck pain. The first available appointment date was two weeks out from my initial phone call. I completed all of the necessary paperwork online and submitted my x-ray reports. I also received texts verifying my appointment date and time. Two hours before my appointment time, they called me to cancel the appointment claiming a 'scheduling glitch' in their system. They were not able to reschedule me until the following week, 7 days later. No apologies or offers to fit me in at an earlier at another office. I would have understood if they had called to change the time or asked me come in the next morning, but to set the appointment the they canceled a whole week out is unacceptable, especially when it had been on the books for 2 weeks. I found this very unprofessional and shared with them that I had been experiencing alot of pain and was looking forward to being able to address this issue and had waited two weeks to be seen by them only to have them cancel the appointment the day of. I was able to reach out to another provider that could see me. Patients beware! This is my 1 star ( I wish it could be 0) review.

They made mistakes billing my insurance and 3 months later I get an unexpected bill because of…read moretheir error. Their billing office never contacted me that there was an issue. I called Pivot's billing and they blamed my insurance. My insurance said it was Pivot's error and they initially submitted under the wrong provider name.

Your experience here is probably heavily dependent on which doctor you get but the facility is…read morepretty great and the check in experience is very streamlined and efficient as long as you can type. Did not have to wait long to see Dr. Bogle and follow up visits for PT has been great. Bathrooms are very clean and well thought out - the spring loaded covers for the toilet paper is so nice!

Beautiful building. Horrible communication and customer service. I'm not surprised to see how low…read moretheir ratings are. You shouldn't be surprised either.

Chad helped me out with some significant shoulder issues, and within one visit, I feel that my…read moreissues were nearly entirely resolved. I bench pressed weight painlessly that had previously caused me pain a few days after the appointment. He's also very knowledgeable and helped me to resolve the baseline issues. The office staff was very welcoming and helpful too.

Valerie provides excellent care. Her recommendations for home exercises have been very good for…read morehelping my husband improve his ability to stand straighter and walk more confidently. The office staff is great