I cannot say enough good things about this company. They have serviced our HVAC for many years…read more They responded promptly each time we called - to restore our AC when it was really hot & to restore our heat when it was really cold. Their owner & technician (Jose Tovar) have gone above what I expected, and the results have been stellar. You can do business with them with confidence based on decades of experience I have had with them. I highly recommend this company!

I had A1 come out to help me with my AC unit that wasn't cooling. After about 45 minutes the…read morerepairman told me that I needed $5,800 of repairs. Thankfully I called another company that came out and told me all I needed was freon and I paid less than $100. Needless to say I will never call A1 again. I hope A1 doesn't take advantage of everyone like they tried to do to me.

Alex is too much of a professional, he shared even with me about purchasing the proper filter. No…read moreother tech has shared that. He is professional at communicating, Also showing any other awareness issues. He is respectful and I am very empowered about the knowledge he knows about Air conditioning. Don't let his size fool you he is fully equipped for the Job. Thank you Cool Experts for sending Alex.

Jason and Joey with Cool Experts were great. In the middle of the Texas summer, I had what every…read morehomeowner fears-- my AC blew out. It was 93 degrees in my house and sweltering, and they came out to diagnose the problem fast and worked with me to fix the immediate issue and then lay out a longer term game plan for helping improve my overall system's function. Jason in particular went way above and beyond the call of duty, really working with me to keep me informed and try to make sure I would be squared away for as long as I can.

Review Part 1. Let's begin at the beginning . I bought the house while stationed at Ft Hood and…read morenever had the time to address the air conditioning due to all of the deployments. There were 4 AC companies that gave me quotes. A1 Air not only was the highest of all the quotes but stated that all of the unnecessary work that they did quote was code and had to be performed such as installing a French drain , and when asked about an incentive from Oncor , the sales woman's stated quote ," Oncor has no money to give away for any incentives...HA HA." All of the companies gave quotes for a 2.5 ton and the 16 or above seer system with and with out heat pumps along with WiFi capable thermostats. A1 Air 8700.00 with 18 month zero % financing . Chapman Air, 7700.00 no zero % financing . Willard Air 7500.00 18 month zero % financing . Forney Air 60 month zero % financing, Oncor incentive used towards price of the unit , and the final price was under the lowest I was quoted by the other ac companies. The 34 year old ac system in my house was completely removed and replaced with a shiny new system along with new electrical boxes and wiring 10 year warrant on parts and 3 year warranty on labor which was way better that the other companies . Communication between the owner Richard and his techs and office was the easiest I've ever had with any company . Any issues I may have had with anything was quickly resolved . So far the service works great and no issues as of yet and really do not expect any. I have recommended this company since the first hour that they started installing my new AC unit. The part 2 of this review will be after the long hot summer of 2019 to report back how the new AC service has worked . 06/30/2020 Review Part 2 On June 17th 2020 our A/C started blowing hot air. Being I decided to see if it was a fluke and let it run for a day or so just to see if it was the heat or actually the the A/C. Well , it never got cold. So on the 19th we called Forney Air and scheduled the appointment. At 3pm a technician arrived and discovered a cool element in the attic malfunctioned , which is rare for that unit. The technician was able to get a new part ordered from a near by supplier and was also able to get that part same day . Forney Air Owner Richard and a platoon of technicians arrived with the new part and quickly installed and performed diagnostics on the entire system. All of this including the inspection and replacement took maybe all of 3 hours and was covered under the warranty. The efficiency and professionalism of Forney Air has still not wavered. Support your local business like Forney Air . You will not regret it.

After the review hit the owner of the company came out and fixed everything ... no more duct tape…read moreand I have been very satisfied with everything I just hate that it was a bad review that fixed the problems ... but they are fixed and I am very pleased that it was taken care of today ... thank you Richard First review ... Very disappointed with the service I have received... I had a new ac unit put in a couple months ago a very nice upgraded 2 stage system ... the owner Richard came out and was very nice let me know what my options were and seemed Very thorough and knowledgeable while selling the unit that is really the reason I went with his company ... come install day 2 guys came out and put the unit in they seem to have had some trouble getting the unit in the ac closet they took the thing apart and installed in piece by piece ... but once again they know what they are doing I really do not ... the first day before they even leave I notice that the system is really loud they dont seem to think anything of it after testing it out and such I give it a couple days then decide to call it takes 2 calls to get a call back and have them check it out they come out and yes there was a problem a zip tie was In the fan making it like a card in the spokes of a bike tire ... a couple weeks later I open the ac closet and it is like a freezer in there I have more ac in that closet them my whole house it seems and I notice that the unit has black duct tape all over it so I call them again it once again takes 2 calls to get a response...they send out the same guy that installed it he is very nice but he comes out and duct tapes it more and tells me that these (top of the line) American standard dont always have there seals and gaskets in them or just dont fit right ... the problem is still going on I can leave that door open to help cool the house I guess ... so I have been calling the owner for over a week now and i can not get a return call at all !!! I wanted to have him come out and check it as it being duct taped together doesnt seem like it's a good unit that i just paid high dollar for plus the filter that I will need to change is behind the drain pipes and seems impossible to get it out to change it ... that nice 3 year warranty doesnt seem that great if they won't return there calls at all!!!! Good luck if you use these guys!!! I will now be calling a reputable ac company to came out and fix it or reinstall it correctly I guess !!!

Relay switch in my A/C unit failed and back-fed into my thermostat killing it. Called Jesse and he…read morecame out earlier than promised and was able to quickly diagnose, repair, and provide meaningful recommendations for future items that should be on my radar. Great job and will only use them going forward as they are local, honest, and got the job complete without issue.

These guys are great! Even during the Covid 19 pandemic Jesus and his team were able to get us up…read moreback and running with new unit. With everything going on and shortage of supplies these guys went above and beyond and drove across the metroplex you pick up the unit. After the installation these guys cleaned up after themselves very well! After working with contractors and their crews that have not done that in the past. It was nice to see that they did. Thanks guys!!!!

Our A/C stopped cooling. Airmatics showed up the same day, quickly diagnosed the system and fixed…read morethe problem. Excellent quality and great prices, highly recommend!

The technician came and did an outstanding job. My AC wasn't working, and it was hot…read more Four hours later I had a new unit and it's been working ever since. Thank you!

Was told the system needed to be replaced and no parts were available, both statements were untrue.read more

Garland Heating & Air is truly a company you can trust! The technician who came out was…read moreknowledgeable, honest, and took the time to explain everything. They stand behind their work and don't try to upsell unnecessary services. The quote I received for a new unit was very reasonable, and when I shopped around, other companies were charging much more for the same job. I'm so glad I chose them -- highly recommend!

We've had a great experience with our membership program with Serveway! Any time our ac and/or…read moreheater starts acting a bit funny, it's awesome to know that we can get them to our house usually within the same day. Anyone who lives in Texas knows how serious it is to have proper maintenance in the HVAC world with our insane weather. Thankful to have a company we can trust come out and be super professional. Highly recommend!

Called Serveway for appointment to check on my AC not cooling. Me working nights, I was surprised…read morethey were able meet my needs and do an 8am appointment the next day. Kelon Washington was the technician that arrived to the diagnose my AC issues. I cannot say enough good things about Kelon. The amount of time and diagnostics he performed went way above and beyond any other HVAC tech that had checked out my system before. First impressions are Important. My First Impression is 5 Stars!!!!

Honest, fast and reliable. No unnecessary upsells. Will definitely use them again in the futureread more

Our lawn sprinkler contractor recommended Lakeside Air when we were having trouble with one of our…read moreunits. They were able to see us the next day, which is awesome considering it's June, and they called ahead of time to let us know that they were on their way. The owner was super friendly and the cost was extremely reasonable. I've already referred a friend to them and they will always be our go-to for any HVAC work! You guys are the best!