We have been using Rock Solid in our Frisco home for over five years now & absolutely rate this…read moresmall family business with five stars. The quality of work has always been excellent & we have never had issues with pricing. Always feel the work will be both explained to us & performed without issue. Have no concerns whatsoever with this business & enjoy the interactions with anyone from RS they send to do the work.

I'm retired, and a DAV on a tight budget. Like an auto mechanic, HVAC services are critical in…read moreTexas. If you find a great one, count your blessings. John and crew are super dependable. You can rest assured that he's not going to take advantage of you, especially when the service request is just short of being a 911 emergency for the caller. Usually you're in a very uncomfortable position (too hot or too cold). I'm fortunate that I found Rock Solid HVAC several years ago. And no, John doesn't even know I'm writing this. I had an A/C emergency and he was able to fit me on his schedule early the next day. I am just so appreciative. Count your blessings. Now I just need to find a mechanic who is just as trustworthy as John.

I called to Betz Heating & Air today, after seeing a glowing review from a highly satisfied…read morecustomer. As it turns out, I am outside of their service area, HOWEVER, the gentleman that a spoke with asked a couple of questions and took the time to offer a couple of remedies that might address our problem (before calling another A/C company). Many companies would just say sorry, you're out of our service area (end of conversation). Based on my EXCELLENT customer service experience, I would not hesitate to recommend Betz Heating & Air.

I have used these guys multiple times and they are very trustworthy and do good work. I purchased…read moreone new HVAC from them and have had my other unit fixed as well. Great timing, very honest and very helpful.

I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

I hired Rescue Air & Plumbing in 2023 for routine maintenance on the original AC in our home. What…read moreshould have been a simple visit turned into high pressure sales tactics. They claimed safety issues, pushed contracts in front of me, and scheduled installation for the next day. I tried to cancel but was told I was locked in. I ended up spending around $30,000. After the installation, every maintenance visit came with aggressive attempts to sell me more services I did not need. Then the new system failed in 106 degree heat. The compressor failed at only 16 months old. Communication was poor, and I was left without AC for about seven days. I had to repeatedly chase them for updates. They did not have the part, did not follow up, and someone finally arrived at 10:30 PM after days of waiting. They gave me a two year complimentary membership as compensation. I assumed the membership would end after the two free years. My card on file had expired, yet in May and June 2026 the company suddenly began charging me again. This suggests someone manually updated my card information without my permission. I never authorized a renewal, never received a renewal notice, and never received invoices for any charges. They refunded the charges I caught, but then claimed I owed $95.80 for four months of fees that were never billed and never agreed to. I asked for written confirmation of a zero balance and never received a direct response. They only responded to the BBB and stated the account was at zero. Based on my experience with both service and billing, I strongly recommend being cautious before using this company.

Once again, Dragon Air Services comes through for me. I'm convinced this is the best A/C company in…read morethe world. So here was my situation last year and today. Last year, my thermostat kept turning off and back on. I called Dragon Air Services, and spoke to Dragon. He told me to check the little trip valve thing when your condensater line gets clogged. He asked "Are you handy?" 'Yep', "Okay figure out where that condensater line goes to and clean out the crud. Did it, Fixed the problem super easy. Fast forward to today. Same issue happened, so I got my stuff out and cleaned out the clog again; but the compressor wasn't starting back up. Dragon theorized on the phone that maybe the compressor was turning on off on off on off and overheated when the condensation line was clogged... So he instructed me (to save me an emergency call), to hook my hose up and flood the compressor with water for 10 minutes to help cool down the compressor. Long story short, my A/C is now back completely working. When I heard the compressor kick back on, I was like "NO WAY". These guys actually care about your A/C, and they're not out there trying to make a quick buck. I will call them when I have the BIG a/c problems. Dragon is probably one of the coolest people on the planet. You guys are awesome. They are so incredibly smart.

Had a fantastic experience with Dragon Air yesterday. Our AC went out the night before, and I…read morecalled at 8am. They called back within 10 minutes and set up an appointment. Got a call a little later that the tech could actually come earlier than I scheduled. He showed up as promised, was very professional and polite. He quickly diagnosed the problem (a dead capacitor), and fixed it within minutes. Fantastic experience top to bottom. I highly recommend them and will use them again.

It's always hard to find a good local HVAC service company that you feel you can trust and won't…read morebreak the bank. Cool Connections is that company! We found them through Nextdoor, and our experience with Joe has been top-notch. We use Cool Connections for our seasonal maintenance and, should we need it, will feel good about using them for repair service.

I am a Cool Connections customer for life! Joe is truly amazing! This is the second time he has…read morecome to the rescue. The first, was the coil in the attic, replaced well below the first quote we receive. This time it was the condenser and he had my house down from 91 to 86 degrees before he left an hour or two later. We are now back in the 70's and our home is comfortable once again. Thank you Joe!

We have a new-to-us home, and the A/C condenser motor stopped working on a 95 degree day with…read morehumidity over 50%. I contacted Advanced Texas Air Conditioning and spoke to the owner, Bruce. He gave me several options to repair the unit, all with fair pricing. Once I decided which option to take, he sourced the parts, repaired, and fully serviced the unit the same day. I really appreciate Bruce's transparency, honesty, and true customer orientation. Highly recommend!

KUDOS to Advanced Texas Air Conditioning. Bruce Moore and his team replaced two HVAC units for our…read moretwo story home. He and his team are honest and respectful of the homeowner's property. He has a solid knowledge of the newest HVAC systems and explained options with pros and cons. He and his team arrived on time and stayed on task. Bruce returns calls promptly and is positively engaged. Before the contract negotiations ever started he presented a copy of his TEXAS MASTERS HVAC credentials and a copy of his TEXAS LIABILITY INSURANCE. His level of service and high standards on our installation are definitely appreciated!

Our a/c stopped working in the middle of 110 degree weather and as you can imagine our only options…read morewere to add our names to a waiting list with our usual company or find an new HVAC company. We were referred to Campbell Heat and Air and Rick came out same day! Our system is older and several other companies are usually focused on selling a new unit (which would have been at least 2 weeks without a/c) rather than getting us up and running in the middle of summer. Needless to say the honesty and knowledge of Campbell Heat and Air had us up and running and when we can afford a new HVAC system, they will get our business! Highly recommend!

From the owner: Campbell Heat and Air offers personalized service for our customers. We stand behind the work that…read morewe do. Call us now for fast, professional service.