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    Call Chris Martin Mechanical

    4.8 (5 reviews)
    Closed Closed
    Updated 3 months ago

    Services - Call Chris Martin Mechanical

    Air duct cleaning

    HVAC installation or replacement

    HVAC system repair

    1 More Service

    HVAC system maintenance

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    1 year ago

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    1 year ago

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    2 years ago

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    3 years ago

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    7 years ago

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    First of all, I don't understand the substandard rating displayed once this business is accessed…read morefrom the search option. I have been a Barnett customer for three years. Not once have I been disappointed with the service technicians or the excellent service they provide. These people are honest and, most importantly, customer oriented. It is easy to set appointments, AND they're timely. The techs are experienced, diligent, and polite. Barnett will always give you a call once the tech is headed your way. I'm very picky when it comes to dealing with service providers. Trust me. THIS IS the place to go. Barnett Electrical Heating and Air 1628 Kelham OKC, OK 73129 (405) 794-9800

    I finally had enough money saved up to upgrade my wiring for the house. Oi! That's a lot of money!…read more The house had the original wiring from the 40's. Now it has top-of-the-line easy to upgrade wiring with room for exapnsion. This is good because I will need to call them back a couple of times. They came in, upgraded the breaker box, grounded the wiring, made space for future additions which we discussed. Sadly, I couldn't afford to get everything done all at once - nor could I get everything done all at once because I needed to have a carpenter in for part of it and the plumber, and then the electrician back again, so even if I had the money to get all the wiring work done at one time, it wasn't possible. But - they did a great job of installing the upgrade. They were fast, prompt, friendly, professional, hardworking, and now I have to scrimp and save for more work. I need some switches and outlets that don't work fixed, I need a number of new outlets installed (remember, original wiring from the 40's - a maximum of 2 outlets per room and I think 4 should be the minimum, so I need to double the outlets), install electric wall heaters, and an overhead heater in the bathroom, plus bathroom outlets for grooming items that are electrified, and ceiling fans. Barnett and I , we are going to working together for YEARS (because I save up slowly...). If you need wiring done, call Barnett. They are good.

    Steam Master Cleaning - Speed drying in the master bedroom

    Steam Master Cleaning

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    Lew was awesome, got all my dog stains out. My area rug looks awesome and he cleaned 3 upholstery…read morechairs that look brand new. Highly recommend!

    This review is purely on customer service - unfortunately, a result of which is that we did not end…read moreup continuing with the cleaning. Initially, when I reached out (a week in advance of needing the clean), the team seemed responsive and professional - sending confirmation the next day, and following up multiple times over the week to verify the service window. At the time I didn't notice the lack of questioning about: how many rooms I needed carpet cleaning for, the general size of the rooms, what the state of the carpets were, or what my budget was. They also did not give any advance indication of their price range. And, they never shared whether they would call or text in advance when a tech was on their way to us (for the record, they do, and that would have given us 5 hours back to our day had we known.) They have fantastic reviews, and appear to do great work, and I haven't needed carpet cleaning in quite some time, so I assumed they needed to get the dimensions and assess in person (this was verbally confirmed by the tech when they arrived - and the tech was very kind, thorough, and tried his best -- but we'll get back to that in a minute). Our service window confirmed via text and phone call at least three times, including the day before the planned service by the schedulers was 2-6. By 5:30, I had not received any indication of whether our service was going forward. I called to check in, knowing we had 30 minutes left in the window, but just wanting to verify the plan. Only then was I told the service was running late, now estimated to be a 6:30 arrival because "the property before you keeps requesting add ons." We opted to continue forward, now being told for the first time we would get a call when they were on the way. At this point, I was mildly frustrated, but understood work can run late. However, I was also confused why this prior property was not asked to schedule a follow up service rather than pushing everyone else back. By 6:25, we had not received a call, and I had a message drafted to follow up when I DID receive a call. A call to let me know the tech was on the way - but would be about 35-40 minutes. At this time, we had been waiting for 4.5 hours, having not been told we would have a 30 minute heads up to be back, and taking valuable time away from work, and additional necessary tasks. They offered to reschedule, but could not guarantee we would be first on the list, and leaving us to wonder if we would be waiting for 5 hours again. We proceeded, having asked how long the service would take - it was estimated to be an hour and we should be done by 8-8:30. This was the first time through all interactions I was asked how many rooms would be serviced. I expressed concern for the timeline, and disappointment at the lack of communication on the actual service date. No apology was offered, no solution other than continuing to wait, or to reschedule for another window, being offered. When he arrived, the tech was kind, fast, and professional. He answered my questions, and assisted me in looking at several service combinations. He was also able to verify that their policy for pricing is to evaluate the floors in person, and get the exact dimensions. Which is understandable, but would have been appreciated in advance. The first quote we were given, as was shared by another reviewer previously, was over $800 for 3 rooms with their closets, and 2, very short, hallways. One room has significant pet smells, but the rest do not. There was no furniture nor items to be moved, nor maneuvered around. The second quote, with highest tier treatments removed was still above $600. When I pushed for standard treatments, we were quoted around $400. I shared that was well above the cost I had anticipated, and was asked my budget. I said $300 max (which is still above average), and was eventually quoted $375, I asked to remove another option and it was reduced to $348. I asked if there were any coupons or specials, and THEN was informed of an option that would be close to that $350 including after environmental fees (not included in the original quotes). And finally, I inquired if it would be possible to do just an incredibly standard steam clean for the majority of the spaces, and only focusing on the more intense treatments for the one room that needed them. I was told that was not an option. Unfortunately, we were not able to proceed with the service. When I looked at our quote page, it was indicated we were originally scheduled to be seen at 4pm, and we did not have a tech until after 7. TL;DR we waited 5 hours for a tech to arrive, just to be given an aggregious quote of over $800, magically reduced to $348, and with poor communication starting when it mattered most.

    Call Chris Martin Mechanical - hvac - Updated June 2026

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