While away on vacation my brakes started to make noise! I got on yelp and looked around. I came…read moreacross E-Z auto repair called and he said he would be open on Saturday. Which a lot of places are not! Saturday morning I arrived around 830 Tony said he would fit me in. Around 10am I received a quote through text message which was great! I approved of the services and about 2 hours later my car was ready! Tony was very pleasant! I love great customer service After picking my car up, I could definitely tell a difference! Tony offers many other services as well! Be sure to check him out! No appointments necessary but early arrival suggested especially on Saturday.

My daughter referred me to Tony at E-Z Zone Auto Repair in…read moreChannelview. They fixed my vehicle and even worked on my rear breaks, at a very reasonable price. A/C blowing cold air again. Yay!!!

Great service from Rob! Quickly addressed the problem and went out of his way to resolve the…read moreproblem on the spot. Would recommend them to anyone whose check engine light comes on!

I have had several trips to The Shop for new struts first and to replace an old splash guard that…read morewas dragging on the ground. Both time they have been awesome getting the job done in a timely manner and with no problems. I highly recommend them as a very trustworthy auto repair shop. They definitely have better prices than the dealership too!

Beckwith's replaced the engine in my classic 1998 Chevy C1500 Silverado with a remanufactured unit…read more I'm very happy with the work performed. I have run the engine for just over 500 miles and the engine has performed perfectly. I would have given Beckwith's 5 stars if they had been more proactive in their communicating how far along the work had progressed. Once I agreed to have them do the work they did not keep me up to date. I had to call them to determine their progress on the work.

I call today just for an estimate for front catalytic converter on a Honda Accord. The guy told…read moreme he couldn't give me an estimate I need to bring it in. I educated him, I know what is wrong with it and you can give me an estimate. He replied, "No, we need information off your car." My response was you can get that with the VIN #, he went silent, no you just need to bring it in. I didn't ask for exact price, I asked for an estimate only. Very discombobulated, they will not earn my business. Seems little shady to me on first impression.

I've been coming here for years, every time they fixed what was needed and were honest! 3 times…read moreother shops wanted $1500, one place $2500, another $1000 and each time Family Auto found the problem was minor and fixed it. One shop quoted $2500 for new AC compressor and all it needed was a charge! You know a shop is honest when they fix a loose connection for no charge.I don't understand some of these 1 star reviews, these guys are great. My only complaint is they get so busy they can't get your car in right away. And one last thing. One evening they had a part come in late and were willing to stay at night and fix it for no extra charge! I told them no I could wait til morning so the guys could go home, but they were willing to stay!

Best Auto repair shop in East Houston. They stand behind their professional work if anything…read moreshould occur. Their rates are more than reasonable,and as I said the work is 11 on a scale of 1-10. They take care of both my autos. No oh by the way surprises, but they will let you know if they find something you had not noticed. I took my 2007 Cobalt infor oil change andbrakiejob. They had to replace some of the front assembly,I.e.rotors,and just adjusted the rear brakes.They could've replaced the rear brake assembly,and zi would've never known they just needed adjustment. I expected the front needed rotors and pads.Attitude Is very customer oriented. For honesty and excellent work,this is where you should go.Get there early as i'm not the only one who knows they are the best. RandyMiller

Came for an oil change and inspection they got me in and out less than 30 minutes I couldn't even…read morefinish the free coffee they have quick oil change and quicker inspection and good prices too

I needed brake service for my truck. They quickly took care of it at a reasonable price. Great…read moreservice and quality work.

Excellent customer service excellent pricing and excellent time. Do not waste your time money…read moreanywhere else! Not only did they give me a beautiful calendar, but they also support police and fire fighters! Way to go guys thank you for being awesome and doing such an excellent job!

Can't believe I'm making a review for an oil change but honestly they were so courteous and it was…read morehonestly such an amazing 6-star customer service experience while being super quick. They communicated to me on everything they were doing and to each other while taking care of my car. The place is kind of hidden away but it's worth it once you actually go through the interactions with them once you find it.

Absolutely the best and very fair. They are thorough and do what they day for the price they say.read more

This is the ONLY mechanic we trust with our vehicles. They are honest, fair, professional and…read morefriendly. The owner is nearly always on site and hires great guys, some are veterans. We trust them implicitly. They get to the problem, provide recommendations, but only if necessary and don't try to over-charge or over-sell you on their services. We highly recommend them!

My husband is a medically retired Army veteran who served 21 years in the U.S. Army. We trusted a…read morelocal automotive repair shop with his Mini Cooper and paid approximately $6,100 for repairs. The vehicle remained at the shop for over a year, and throughout that time we were repeatedly told that repairs were being completed. When the vehicle was finally returned to us, it continued to have the same issues it had when it was originally dropped off. We recently sought an independent inspection from a certified Mini Cooper technician and were informed that many of the repairs we paid for do not appear to have been performed. According to the technician, the vehicle remains in substantially the same condition as before. We have attempted to resolve this matter directly with the shop but have not received a satisfactory explanation or resolution. Complaints have been filed with the Better Business Bureau and the Texas Attorney General's Office. I am sharing this because I wish someone had warned us. If you are considering major repairs on your vehicle, I strongly encourage you to obtain detailed documentation, ask for old parts to be returned, and consider getting a second opinion before authorizing expensive repairs. If anyone in the Kingwood area has had a similar experience, I would appreciate hearing from you.

Took our Honda Pilot to West Lake Houston Automotive for a third opinion after two other shops…read morerecommended a complete transmission replacement, with estimates between $7,000-$8,000. We've trusted the first two shops for years and have always taken our vehicles there, so we were surprised when we got such a different diagnosis. A friend recommended West Lake Houston Automotive, and we decided to give them a chance. After properly diagnosing the issue, they found the real problems: an oil pan issue and a bad passenger CV joint. They replaced both for a total of $817 out the door. The Pilot is running like new again! Huge shoutout to West Lake Houston Automotive for their honesty, professionalism, and for taking the time to actually diagnose the problem instead of jumping straight to a major repair. Highly recommend them -- 10/10