I'm boggled--BOGGLED!--by the five-star reviews. My review is for the service, or rather, the lack…read morethereof. I made an appointment for Wednesday afternoon and the salon was empty except for Ronen, who asked me to wait while he finished up something on the computer. I used the bathroom and waited until he was ready for me. Upon being seated in a salon chair, I showed him my inspo cut: a long, angled bob. He told me he couldn't do it as it was "too drastic." I have straight Asian hair, a bit past my shoulders and quite thin. I don't understand how a long angled bob is beyond the skill set of a salon proprietor. I left beyond disappointed and super confused--was it a race thing? I called a salon 12 blocks away and got an immediate appointment. Within 40 minutes I was shampooed, my hair cut and blown out, dry cut for shape and precision, and even photographed. I'm in my mid 40s and having worked in the beauty industry, I'm knowledgeable about styling and realistic when it comes to hair expectations. I don't recommend this salon at all.

I've been going to Ronen for haircuts for 2-3 years (once every six weeks or so), and he has always…read moredone an excellent job even as I've explored different styles (I don't go that crazy, but he's seen me in long flow, fade, and mullet eras). He takes his time to get it just right and is very accommodating and hospitable. He also keeps the salon super clean and plays great music.

They charged me an extra $20 for my beard even though (1) I specifically told the guy he didn't…read moreneed to trim my beard and (2) he didn't actually trim my beard. When I tried to argue the cashier just shrugged his shoulders.

By far the worst haircut I've ever gotten. To start, I wasn't even greeted with a "hello" or "how…read moreare you" when I walked in the door. The entire time I was being talked down on and spoken to in a very condescending manner because of my previous hair history. I went in for a simple trim. I asked for my mullet to be cleaned up a little, and instead I was berated by the woman cutting my hair for the fact that I have bleached it in the past. I have never had my hair history questioned in such a rude way when I'm only going in for a cut. I felt like I was being treated rough physically as well, and overall, I did not leave with what I asked for. At the end of the cut, the barber held up the mirror and told me that she "went ahead and cut off all the damage in the back." Mind you, my hair is not *that* damaged, but of course there is some because I've had more exotic colors in the past. Regardless of this, I did not appreciate the disregard and disrespect that I was treated with when I walked in. The photos are of the inspo pic I showed and what I left with instead.

I'm very picky with who cuts my hair. I have a certain taste, and not every barber knows how to cut…read moremy hair right. That being said, it will be a journey to find a new barber since moving back to NYC. I searched Yelp, and found this barber shop to be one of many options in the upper west side. I took the short subway ride over here, and was glad to be immediately tended to by one of the barbers here. The guy cut my hair decently, and we had a good conversation in the meanwhile. He was quick, but got my cut right. They are pretty efficient here, I saw almost no line, but there were quite a number of customers coming in and out. This is a good option on the upper west side.

The Company lists inaccurate hours on both their store and online. Four times now I have come to…read morethe location after work at 6:30 pm and they have been closed when they state on the door their hours are til 7 pm and online they inaccurately state they are 7:30 pm. I would not suggest getting haircuts from business that lack attention to detail.

I got exactly what I asked for. He did it only with scissors. Alex was great and made a fun…read moreconversation.

Great service very professional. This is my goto place for my self and my son. Team is gracious and…read moredoes a great job.

I am back in the neighborhood after about 5 years away. The gents here were nice, professional, and…read moreprovided a quick haircut. To me that's solid. Would recommend.

There is little truth in advertising today but Isaac Scissorhands lives up to the billing…read more He had nothing to work with and came up with a better new look that supposedly upscale shops never thought of. Great technique as well. Highly recommend.

Great neighborhood barbershop filled with friendly faces and great service. I received a terrific…read morehaircut from Manny #2 (there are two barbers with the same name) and can certainly recommend him.

Went here for the first time today bc they were close by and they were great. Barely any wait even…read morewalk in, and gave me coffee. Juan was awesome and I even went back to him an hour later to ask for a little fix up that wasn't his fault, he did it for free. Def coming back

Very friendly lots of attention to detail took his time they tend to lean Tory more modern haircut…read moreor contemporary haircut or hip. If you're looking for something a little bit more traditional or classic, you might wanna go downtown although I'm sure if you gave them the exact instructions they would do great. The only thing that was a little confusing was when I arrived and they're supposed to be open nobody was there and I called so smarter to call ahead before.

When I first moved to NYC, every barber I went to had me leaving the shop looking like I just got…read moremurked. Since I've found Nisan, I will never go to anyone else. He's been cutting my hair for a little over 2 1/2 years and is the only person I'll ever trust.