Hershberger is the only company I trust! When I needed a…read morenew furnace, they told me they would come out and make sure I actually neede one, maybe it just needed serviced. And installed the new one at about half the price of their competitors. Every other company in the area insisted I also needed a new air conditioner even though mine was working fine.

This company does not care about you. We joined thier…read moremembership, and it has been a terrible experience. We asked to schedule our spring tune up in March, they scheduled us in May. Then they canceled day-of. Then they GHOSTED us THREE TIMES IN A ROW after re-scheduling us-- over and over-- no call, no-show... three times I had to call/text THEM to see why they never showed up. They never followed up or made good by attempting to fix the issue, even when after I reached out and told them about the TWO MONTHS of straight up GHOSTING and our continued desire to have them come out and perform the services they have been CHARGING US FOR the last 6 months. If you like being left in the lurch for MONTHS with terrible customer service and no communication, this is the company for you. Buyer beware, these guys do NOT care about thier customers at ALL.

They are not locally owned and operated. The prices are outrageous. I had issues with install and…read moreit could never talk to someone other than call center person who could not help and said they would pass on info and to expect call back within 24-48hrs ( way to long) only to never receive call back DO NOT USE THEM and share with friends and family. When they were family owned they were great but they have been bought out and are terrible now.

This morning, I went to a property I own to check on the water pipes, make sure the cupboards were…read moreopen, etc., and was immediately greeted by a strong smell of gas. I called Semco, and they sent someone out right away (props to them as well) to investigate. After initially contacting another company and being made to feel like my situation was an inconvenience, I reached out to Michiana Heating & Air Conditioning. Michele, who answered the phone, was incredibly understanding, and I was very impressed with her excellent customer service. The technician, Mike, was equally outstanding--efficient, knowledgeable, and able to correct the gas leak at a very reasonable price. Both Michele and Mike are friendly, customer-focused professionals and true assets to the company, and I hope Michiana Heating & Air Conditioning knows just how valuable they are. Going forward, I know exactly who I'll be calling if a similar situation arises--and it will be Michiana Heating & Air Conditioning. A+++

Rick gave us superlative service in our 3,800 sf house during our blockbuster heat spell of the…read morepast few days. He came on time, inspected every inch and every vent of our huge house and replaced all the filters which have not been changed in over four years (before we bought the house) and did not leave until the thermostat started going down to the low 70s. He recommended a very cost-effective annual maintenance plan which will save us expensive service calls in the future. Thank you, Rick!

This is a great company. They are fantastic all around from first phone call, communication on…read moreroute, professional service and repair. Friendly, pleasant and professional. Very reasonable price delivering a great value. They replaced my old furnace/AC with no problem. Had another need for an addition and they added a mini split which creates a fantastic climate in summer and winter. Great job!!

VERY professional to deal with. James came.over and Installed a new motor and blower in my furnace…read moreon a Sunday morning. Very knowledgeable about what the problem is and what the solution is. Reasonably priced. Murphys law: blower fails on a hot summer Saturday night. Left message on voice mail at 2am. They called back and left voice mail at 8am, Sunday morning. Extremely happy with Ernsperger. James was extremely friendly and helpful.

January 13, 7:30 AM my furnace quit working. I called two or three different companies and came…read moreacross Heating And Cooling. They got right back to me and made an appointment within an hour. A service tech was here checking my furnace out. His name was was a real good service tech. They had me up and running within two hours for the new motor. I would recommend heating to anyone that needs air conditioning heating service. They did outstanding prompt by 10:30. My furnace was up and running full till no problem.jack mure

I called on Tuesday around 4:30 and they had a repairman here by 8:15 the next morning. Most…read morecompanies would have sold me a new blower motor when all that was needed was a connection cleaned. These are Honest people to deal with.

New AC unit bought, but every other week it stops working. It's runs but it doesn't cool off. For…read morethe price I had hoped for more reliable work. Also, maybe add more employees. Waiting for him to be available means you have to wait a long time to be seen to.

Update: They fixed it at no cost to us the very next morning, and it has worked perfectly ever…read moresince. Upgrading from 1 star to 4 because they made it right in a timely fashion. Not 5 stars because one person being out of the office for the day meant the whole company was out of service. Frustrating experience was made right. Would do business with them again. ---- On the morning of December 30, we awoke to a cold home. We called Air-Right to look at our furnace and they took care of it in the same day. The igniter broke, so they replaced it. So far so good. However, the furnace made a loud noise whenever it fired up. We thought it was likely just a generic part and that's a minor annoyance, but at least it works. Eight days later, it stopped working again. After calling five times and leaving three messages from just before noon until 5pm, we received no response. It is January. Tonight's low is 21 degrees. This is unacceptable.

Excellent customer service and communication. Fair pricing and accurate on arrival time. Five star…read morecompany. Very satisfied. Ilene and Rick Sheffer

We had no water, we called them out. They gave us a estimate. Had to get the finances together…read more Called them out very friendly. Exactly what they estimated. Made sure everything was running smoothly. Fast same day service. We couldn't be happier to have quality work done by a family business and water before Thanksgiving BIG THANKS!!

Easy to get hold of, quick to schedule and decent pricing. Did thorough check and cleaning chimney,…read moreand no attempts to upsell you for something you don't need.

My husband and I thought we had a major issue with our 95-year-old wood burning fireplace. We…read morecalled Chim-Chimney just before the holidays and Mike came out to take a look. We anticipated a costly visit and dreaded the news. He looked up the chimney and saw that the flue was stuck, he wiggled the flue handle and showed us how to properly use the handle then said, "no charge". Say what? Mike also said our chimney walls were in good shape and clean! He was in and out within minutes. We are enjoying our fireplace once again and are very pleased Chim-Chimney. We will definitely use them again!