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    Mass General Brigham Urgent Care

    2.4 (85 reviews)
    Open 9:00 am - 8:30 pm

    Mass General Brigham Urgent Care Photos

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    Broken tv for a 3+ hour waiting room
    Ara B.

    Rude front desk workers. Told me if I don't want to wait to just go to the emergency room. It's been a 3 hour wait with flu symptoms and I have not even been past the waiting room. They don't share wait times. Someone wanted to go get a coffee who has been here 3+ hours and they told her if she's not here when she gets called they will just take her off the list. I don't understand why this process can't be smoother for the unwell. Be nice. Have a water machine. Be nice to your patients. Let us know our wait times. Maybe turn your tv on. Maybe have tissue boxes that aren't empty cardboard for us who are sick and have to blow our noses after 2 hours. Never coming back here.

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    8 months ago

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    5 months ago

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    4 years ago

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    9 months ago

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    8 months ago

    The front desk person was extremely rude and lacked total professionalism. It was so bad, I walked out.

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    3 years ago

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    4 years ago

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    7 years ago

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    Jason N.

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    4 years ago

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    3 years ago

    Waited 3 hours in the lobby and 1 hour in the back. Ended up having the flu and was miserable the whole time. Would not return.

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    3 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    5 years ago

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    3 years ago

    horrible wait times don't waste your time. been sitting here for hours and 2 people have been called up that came in before me.

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    Page 1 of 3

    Ask the Community - Mass General Brigham Urgent Care

    Review Highlights - Mass General Brigham Urgent Care

    Had symptoms of a UTI, got in to an office within 15 minutes, got my sample done straight away.

    Mentioned in 3 reviews

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    Beth Israel Deaconess Urgent Care at Chelsea

    Beth Israel Deaconess Urgent Care at Chelsea

    4.4(55 reviews)
    4.3 mi

    Good to know you can come here on Sunday morning at 9 AM and get seen by a doctor within minutes…read more I recommend this place if you have to see someone quickly. There is plenty of free parking in their parking lot, there is a receptionist on the first floor to give directions where to go or help with any other needs. Beth Israel's's Urgent Care is located on the second floor, there is an elevator a wheelchair if needed. The office suite is clearly marked urgent care, very important. If you are stressed or in a situation you don't want to have to second guess where to go. My doctor examined me thoroughly and had a medical assistant. My exam was quick. This is urgent care and being quick is a good thing. . I did not have to go to an emergency room for which could take hours maybe even days to be seen, especially at a non Beth Israel emergency room. Even then, taking up the space and time in an emergency room makes it difficult for those people that are really in crisis with a high need medical issue. If I needed an emergency room, BI Urgent Care would have sent me or made sure I got there safely. So this was the perfect option for me rather than waiting for an appointment after a minor car accident. Or emergency room. I'm very pleased with Beth Israel, as medical provider in all areas of care including surgeries. Hands down, the best option. Discharge/service note was giving to me at record speed and my medication was called in in the same manner. I've been coming for my primary care to this location for several years. Professional staff at the front desk make my visits run smooth. the doctor examined me, I felt confident in his ability to assess me. Today was pleasant and efficient I was in and out of there quickly. And that's what I want when you have been in an accident or some other life incident.

    I called my primary and was advised to go to the closest Urgent Care…read more I was seen very quickly. The support staff, nurse, doctor, and XRay tech were all great. Within a short time I had a diagnosis and meds were called in to my pharmacy. I'm on the mend now and could not be more grateful. Super-easy access on and off Route 1 via Route 16 eastbound. Ample parking. A lab and XRay facility right there. A pharmacy right next door. Very comforting to have this facility nearby.

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    Beth Israel Deaconess Urgent Care at Chelsea
    Beth Israel Deaconess Urgent Care at Chelsea - Twisted ankle

    Twisted ankle

    Beth Israel Deaconess Urgent Care at Chelsea

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    MinuteClinic at CVS

    MinuteClinic at CVS

    3.0(2 reviews)
    3.1 miHarvard Square

    If I could give zero stars to MinuteClinic I would. I took my toddler to the MinuteClinic because…read morehe had recent onset flu-like symptoms and I didn't want to wait at a real urgent care or ED. The NP at the MinuteClinic told me my kid didn't need a flu test, but after my insistence (I am a physician myself and was sure he had the flu), the NP finally gave in. The flu test was indeed positive for the influenza B strain and it was early enough in my son's course for him to benefit from Tamiflu. They took my insurance and had me pay my copay. Everything seemed okay, right? 3 weeks later I get a bill of $170 despite my insurance, including an incorrect double charge for the rapid flu test. I figure, not a problem, I will call billing and get this straightened out. Here is where MinuteClinic needs to be investigated by the media and legislators, because it is impossible to reach a human being on their only customer service line at 1-866-389-2727. I waited 2 hours, only to be hung up. The next day, I call again, and immediately the transfer to billing goes straight to voicemail (!). I leave a message and was never called back. I try again the next week and the same thing happens. I can't for the life of me reach a human being despite asking for billing, customer service, supervisor, etc etc. Worst still is two months later, I get a third-party collections notice for this bill. It too has the same number for me to call to resolve the bill 1-866-389-2727. I still can't reach a human being to this day. I can only gather that this is done intentionally so that when patients receive a collections bill and cannot reach any human to resolve legitimate issues with the bill, we then are forced to pay the bill in full so as not to hurt our credit scores. Even trying to pay the bill took 1 hour of waiting on the phone. This is a disgrace and should be illegal. Never again will I go to or recommend any of my patients to go to MinuteClinic for the convenience. You will pay for it later in the sheer frustration of being unable to resolve a legitimate billing issue with a real human being and taken to collections anyway.

    I had to have some stitches removed and the NP was very kind and gentle through the process. My leg…read morewas still healing so the tissue was pretty gnarly looking and still swollen. NP did their best to dig out stitches without causing pain (NP didn't mind gnarly look either), and MinuteClinic took my insurance without issue. 10/10 would recommend for simple stuff.

    Boston Medical Center - This is Neurology on the 7th floor on 725 Albany street Boston ma .. she needs to be fired so she can have her attitude at Home.

    Boston Medical Center

    2.0(165 reviews)
    1.2 miSouth End

    Came here for a nurse conference.... I enjoyed the campus where my conference is at ... clean and I…read morefelt safe overall. Some sketchy people walking around here and there asking for donations etc but Otherwise I didn't have any trouble . Some good places around the campus to grab lunch

    I waited for a month to get a followup mammogram and ultrasound. I chose BMC because they were the…read moreearliest available. I received no less than 6 emails and texts to remind me of the appointment and to pay the copay, which I prepaid online. After I left work early and waited 1.5 hr at BMC, someone came to tell me that they cannot see me today because they did not receive the images from my prior mammogram, and I needed to reschedule. You couldn't have told me that 1.5 hr ago? I could've contacted the other clinic within the last 1.5 hr to have them send the images over. Whose responsibility is it to get the images? When I booked the appointment, I made sure to tell them my original mammogram was from another clinic. No one followed up with me. No one asked me to sign a release. They sure sent me enough reminders to get their money though. When I asked for my money back, I had to wait to "talk to the manager." They could not give me my money back, but told me to call the 800 number for BMC's billing dept. No, thank you! I'm not wasting any more of my time with BMC. I just disputed the charge with my credit card. This is not the standard of care that I would expect even at a small local rundown hospital, let alone what they claim they are at BMC. If you are looking for a high standard of care and a team that follows up and follows through, BMC is not it. My husband also had many bad experiences with BMC making appointments in the wrong department and cancelling on him without notice. When you are dealing with cancer or potential cancer patients, it doesn't seem to matter to them. Time is not of the essence. As long as they get their money, they're all good. Do yourself a favor. Go somewhere else. There are much better hospitals in Boston.

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    Boston Medical Center
    Boston Medical Center
    Boston Medical Center - Orthopedic Department Late Policy

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    Orthopedic Department Late Policy

    Mass General Brigham Urgent Care - urgent_care - Updated June 2026

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