My appointment time was 10:20 I'm still currently sitting waiting listening to the staff discuss…read moreholiday weekend plans, awfully unprofessional and very delayed

I called to see if i could wait in my car since i have a fever and feel like shit under the sun…read more The women on the phone was extremely rude. She said they'd have some one come take names in a bit but that people calling in about the wait wasn't helping. I asked for an estimated time and she just said when they can. The reason why people call is because we are sick and sitting in the hot sun not feeling the greatest. No one would be calling if we knew what was going on or if we had an estimated time. The guy behind me said he went the day before but the clinic closed at 3pm instead of 8pm like the door says. There were about 20 people in front of me and the only reason the line moved was because people left. Honestly they should fire the lady that answers the phone and put some one more patient. People are sick and we are looking for help, not some asshole. She could have literally just handed out a sheet of paper for the people to add their name and number. Its really not that hard.

All staff were so kind and helpful and quickly helped me as soon as I walked in due to a quick…read moreemergency allergic reaction. There are not many urgent cares in town near the Seaport area so I came here and thankful they were open til 8:30am. Thank you!

I went there about 10 days ago and told the dr that I had a sinus infection and asked for…read moreantibiotics. They insistedon testing me for covid, flu, and rsv even though I had tested myself within 48 hours and have been vaccinated against all three in the fall. The dr told me that what I had was a virus and would not listen to my 20+ years experience of my own sinus infection history and self-righteously told me she would not risk her medical license to GIVE ME A Z-PACK. I am now recovering from a bacterial sinus infection that required a stonger and longer course of antibiotics because this dr knew better. Thank you for not listening, for costing me 3 days of work (I don't get paid if I don't work), and for arrogantly assuming you know it all. Don't go here.

Put my name on the waitlist for 9:10 am. Showed up at 9:10 to check in. Only had to wait a few…read moreminutes before I was seen. Everyone I interacted with was very nice and helpful. From the front desk to the woman getting my blood pressure to the PA. I finished/was checking out by 9:46am.

Bad experience, don't waste your time. Staff are rude and it will take forever to be seen.read more

Lifesaving care. Medical issues related to work stress. Received help that I needed. Terrific…read morestaff, especially PA Burke.

I was seen here over a year ago and apparently had a balance that had to be paid. The only…read morecommunication I received from the office about this was a call about 2 weeks ago and when I called the office back the woman on the phone put me on hold and hung up on me. Instead of trying to contact me again they sent my bill to collections.

Efficient, kind doctor checked me out for strep one day…read more Thankfully, it was negative but it was good to have it checked out on a weekend when seeing my doctor is a non-option and going to the hospital for a horrible sore throat means an 8 hour wait. Okay, I might be over esitmating but waiting 10 minutes on a Saturday for a doctor is just amazing. I will be back if I need to see a doctor, but lets hope I don't actually need to!

However tempting it is to go to the local CVS store for routine immunizations for travel out of the…read morecountry, don't go there. The Immunization clinic at Mass General specializes. Travelers' immunization is their specialty.  They have the all information about what diseases are prevalent in whatever place travelers may visit and what is recommended. Minute Clinic at CVS wings it. The pracitioner looked it up on web while I waited and she still got it wrong. I got two vaccines that I had already recently at CVS instead of what I needed. I did get a prescription for malaria prevention. I also got a $350 bill as the pracitioner assumed that my insurance would not pay for the service. Never again.

I've been to this location in the past and they have offered competent and compassionate care…read more Today, however, I was in need of care for an eye infection on a Sunday during a holiday weekend. I arrived at 9:00 am, happy to see the clear signage on the doors that it's open 7 Days a week 8am - 8pm, as I yanked on the door handle. It didn't budge. So I called the clinic's number where a chipper message announced that they open at 9:00 am on the weekends. I thought maybe they were a bit late in opening so I decided to try and reserve my place on-line. That didn't work either, that service was not available at this location. Finally, I looked at the website carefully and saw that this location was closed on Sundays and Mondays until the end of the month. Ug! Yes, I should have read the website more carefully. But when you're sick and grumpy it's hard to read confusing websites. The phone message could have warned me, the website could have been clearer. Why couldn't someone put a couple of signs on the windows?

How the heck are people supposed to get tested and help reduce the spread of Covid when this place…read morecan't get their sh$t together? I called and spoke with someone who told me that I couldn't make an appointment but could come as a walk in... I asked if there was a long wait and she replied that "there are only 2-3 people in front of you." So I came in as a walk-in just as the two young kids did in front of me... They walked up to the counter, filled out the registration paperwork and were called in while I was still waiting to be called. I expected it to be fast as there was no one waiting outside and those two young guys were the only 2 ahead of me at that point. When I got to the counter, instead of filling out the paperwork as the kids before me had just done, I was told to scan the code and go back to my car to complete the registration. I did so, and then waited... and waited... and waited... well over an hour at this point. When I called and spoke with someone inside they told me that they had stopped taking walk ins for Covid tests and weren't sure when they would begin doing the tests again... I was told to just keep waiting but that there is a possibility that I would get carrried over to tomorrow... Wait, what?? I had been waiting for over an hour already, and they think it's normal or ok to tell someone that they need to wait 4 hours to be told to come back tomorrow? This is efficient testing? This is BS, is what it is... When I called and spoke to someone in the call center and tried to get some idea of the wait time, I was told that there were now 25 people ahead of me.... Ummm..... what?? I explained that I was just inside to see if there were others waiting and was told that there wouldn't be anyone in the lobby waiting... That's funny as the two young guys were inside waiting, the walk-in lady in her gray scrubs was waiting, along with an elderly couple who had just walked in. But I guess my eyes might be lying to me due to Covid, but as I wasn't able to get tested after waiting and waiting, I'll never get to know... Being a caregiver to someone with ALS, this test is extremely important for me to take yet they make it impossible to live your life, work, see your family and try and get a Covid test to keep those around you safe. If this is how Boston is going to manage testing I can understand why there is such a huge spike in cases here... people just can't be bothered to go through what I did and not get a test... What a waste of time. Update - it's now been over 2 hours and I have yet to receive a call regarding an update or if I'll be able to get my test. I came home about 45 min ago and have been waiting for the call so I could head back... But now since it's dinner time and I didn't get to see my family because I work during the day, I can't see how this joke of an establishment is going to get me in for the test I registered for today. If anything, I would calm this place nothing but a Super Spreader business since they have you come in, scan the symbol so you can register and then make you wait for literally hours... How many people like me had to finally leave? How many of those people are walking around with Covid and don't know it? How many of those people have left their Covid germs there for others to just come and get without getting tested? The BBB and the Cambridge Health Department should seriously look into this mistake of a health center.

Good to know you can come here on Sunday morning at 9 AM and get seen by a doctor within minutes…read more I recommend this place if you have to see someone quickly. There is plenty of free parking in their parking lot, there is a receptionist on the first floor to give directions where to go or help with any other needs. Beth Israel's's Urgent Care is located on the second floor, there is an elevator a wheelchair if needed. The office suite is clearly marked urgent care, very important. If you are stressed or in a situation you don't want to have to second guess where to go. My doctor examined me thoroughly and had a medical assistant. My exam was quick. This is urgent care and being quick is a good thing. . I did not have to go to an emergency room for which could take hours maybe even days to be seen, especially at a non Beth Israel emergency room. Even then, taking up the space and time in an emergency room makes it difficult for those people that are really in crisis with a high need medical issue. If I needed an emergency room, BI Urgent Care would have sent me or made sure I got there safely. So this was the perfect option for me rather than waiting for an appointment after a minor car accident. Or emergency room. I'm very pleased with Beth Israel, as medical provider in all areas of care including surgeries. Hands down, the best option. Discharge/service note was giving to me at record speed and my medication was called in in the same manner. I've been coming for my primary care to this location for several years. Professional staff at the front desk make my visits run smooth. the doctor examined me, I felt confident in his ability to assess me. Today was pleasant and efficient I was in and out of there quickly. And that's what I want when you have been in an accident or some other life incident.

I called my primary and was advised to go to the closest Urgent Care…read more I was seen very quickly. The support staff, nurse, doctor, and XRay tech were all great. Within a short time I had a diagnosis and meds were called in to my pharmacy. I'm on the mend now and could not be more grateful. Super-easy access on and off Route 1 via Route 16 eastbound. Ample parking. A lab and XRay facility right there. A pharmacy right next door. Very comforting to have this facility nearby.

I was initially quite happy with the service I received in Clinton, MA from Ablan Berko…read more She assured that my first two vaccines were covered by insurance. I inquired about getting Typhoid and she assured me it would be covered as well. Then I got a bill for over 130 dollars with little to no help from the admin folks. It really just feels like being cheated and extorted. I would go out of my way to never use them again and would advise that you do the same.

I made an Appointment for a Covid-19 Vaccine online over a week ago. They sent me a text to confirm…read moremy date and time several times. I show up for Appointment...... NO ONE is There. Sign just says Closed. Pharmacy had no clue what was going on. Waste of time and gas. Absolutely Ridiculous.

I called ahead to see about wait times for walk ins and was recommended to come in later if…read morepossible due to current wait times. I appreciated this. My check in and care there was great. While I did have to wait a few minutes despite my having scheduled an appt, the staff were all very cheery and helpful. I did have one tech that was obviously being taught things but did not do anything more than sanitize the area to be treated. People do need the chance to learn by experience and I did not feel my care was jeopardized at all. I came in for an issue that I had been to a specialist for and that treatment did not last very long. The Dr was honest about his lack of expertise with my request but was agreeable to the treatment I was requesting. It has only been about a week but it was the treatment I had wished I had gotten from the specialist and it seems to have cured my pain to the point that I can maintain myself painfree. Follow up notes arrived in a timely manner via email.

Are never upfront about bills ahead of time, and then you recieve a massive bill months later with…read moreno invoice or explanation for what you are paying for. PA literally tried to get me to agree to treatment I didn't need after telling me nothing was wrong just so she could bill me an extra fee. I refused, and got billed quite a bit anyways (for a 2 minute visit where nothing was even done????). Not to mention staff were dismissive and rude.

I have always received excellent care from the Somerville office in Davis Square. Recently…read moreGenevieve B Lumsden saw me for an emergency and she was thorough and careful and made me confident that she was doing what needed to be done. I highly recommend this Atrius clinic. I usually go to Watertown and it is equally fine.

Had an appointment today. I live 22 miles west of Somerville. Getting there was easy, but it took…read moreme longer to find a place to park than it did to get there. They do have parking ($6) but it is down Buena Vista Street, and not visible from Holland street. Lots of road construction made navigating the area confusing and time-consuming.