I've been coming to Reno Massage and Reflexology for over 5 years, and it continues to be my go-to…read morespot for a consistently excellent experience. I always recommend them to friends because they offer same-day appointments, a wide variety of massage styles, and staff who truly know how to deliver a strong, therapeutic deep tissue massage, just how I like it. What I especially appreciate is how their approach often feels like a blend of Thai and deep tissue massage, with amazing stretches that leave my body feeling reset and renewed. The space is always clean, they're punctual, and the therapists regularly check in to make sure you're comfortable throughout the session. Their pricing is very reasonable, and I always tip $20+ because the quality of service is unmatched. If you're looking for a reliable, skillful, and relaxing massage experience in Reno, this is the place.

I've completed 8 sessions with Jun so far, and I've experienced noticeable improvement after each…read morevisit. I had ongoing issues such as sleep problems, leg numbness, lower back pain, and the typical tension in my neck and shoulders. These were persistent sub-health conditions that had been affecting me for quite some time. With each session, I've felt gradual but clear improvements. My sleep has improved, the numbness in my legs has decreased, and the tension in my lower back, neck, and shoulders has eased significantly. Overall, my body feels more relaxed, stronger, and more balanced. What I really appreciate is that the treatment seems to focus on addressing the root cause rather than just providing temporary relief. It's a gradual process, but the consistent progress week by week gives me a lot of confidence.

Visiting from out of town. Checked YELP records and find ROM. Called up and scheduled three One…read moreHour foot messages. We arrived early. Were brought in a little late so we were each comped a milk foot bath. Much appreciated. The three of us were taken into the same room. At first there was confusion with the masseuses but it was ironed out quickly. David was my person and he was excellent. Responded to my requests and adjusted pressure quickly. We all enjoyed our one hour foot messages and we will definitely be back. One recommendation is to play music to cover up the front door alarm and talking in the reception area. Definitely try this place it was a success for the three of us. Being cash as it's $3.00 extra for credit card us. See you next time.

If you want a no-frills but effective-as-heck massage, this spot is great. My husband and I wanted…read moremassages without the casino spa price tag. At $70 for a 60-minute massage, we decided we'd check it out. We made an appointment (call to do this, the website is clunky). They were able to get us in the next day. There are no locker rooms, saunas and amenities here-- not surprising at the price point. Just go in knowing that the facilities are lean but the massages are awesome for those who want a really deep and effective session. Massage therapists made it hurt so good. Worked my back like crazy and walked away feeling nice and loose. I'll definitely be back as part of my regular self care routine.

Below average massage, lady asked for my tip amount then when I said 20% she said ahh thats low and…read moretried to make me feel bad. Started 3-5 mins late ended a few min early. Not going back.

Used a Groupon and had some initial hesitation, so I called the salon first. A guy answered the…read morephone with just "HELLO," which felt a little off. Still, the address showed an actual building and the reviews were decent, so we decided to give it a chance. We booked a couples massage and went in. The business is located in a strip mall, and the reception area was empty and uninviting, with a noticeable smell of cooked food. They showed us the room and told us to disrobe and lie face down. 2 therapists came in and asked just one question: "Hard, medium, or light pressure?" That was it. No questions about injuries, medical history, areas of concern, or preferences. This was especially concerning because I've had back surgery, and that kind of information is important before bodywork. The massage itself was fine, and to be fair, the pressure she used on me was good. However, several aspects of the experience were uncomfortable and unprofessional. Draping was inadequate. My glutes were exposed for most of the massage until I said I was cold, at which point I was covered. This made the experience awkward and uncomfortable. The therapist working on my partner was wearing earbuds and listening to something, loud enough for everyone in the room to hear. This was extremely distracting and made it hard to focus on receiving proper care. While getting dressed afterward, my partner noticed a faint sewer-gas smell. He has extensive plumbing experience, so I trust his read, though I personally thought it might have been food being heated somewhere down the hall. Either way, neither smell belongs in a massage environment. Overall, the experience lacked professionalism, communication, and basic massage standards. I needed bodywork, and while some aspects of the massage were fine, the environment and practices made it awkward and uncomfortable. I cannot recommend this place and will not be returning.

I booked a massage here because it was the only place with good reviews that had an appt available…read moreat the last minute. Peyton was my masseuse and she was fantastic! Great massage. I will definitely be back!

A long overdue review incoming - I was very happily surprised with a couple's massage at SoulSpa…read morewhen in Reno for an anniversary trip. The space is incredibly cozy and homey. We were taken upstairs to the couples' room. I added on deep tissue and it was fantastic. The therapist really listened to my concerns about focusing on upper back tension and my partner's therapist worked around a recent foot injury of his. The entire experience was so relaxing and everyone from the front desk person to the therapists were very kind. I would absolutely go back if I end up in the area again!

Definitely a deep tissue message!! Did the 90 min couple message $200, was not bad. Have to pay…read moreupfront and they prefer cash. The room was chilly and the beds were not heated either. There is no place to store your belongings so I was nervous when they kept opening the door especially when you're half naked. I wish they spent more time messaging my hands and feet though. Walk ins welcome and appointments are available anytime.

They do a really wonderful job here and listen to your needs unlike many other massage places I've…read morebeen to in Reno. They prefer cash but take credit cards.

Would not recommend. First of all, kinda creepy very non traditional massage rooms. Made me…read morewonder if they were really legit or not (especially considering all the closures in town. I am empathetic with language barrier but it was pretty nonexistent to communicate successfully about my desire for firm pressure and just upper body/ neck for a pinched never in my neck. But since no one spoke fluent English or even read the online massage pre-work I guess that explains why none of my survey questions/massage needs were looked at even though I did it the day before. After close to the hour, I asked if she could work on my left side of my neck more, and she said oh no time. Well, that was lame and not going back.

Called today for a short notice massage, 1 hour hot stone and full body, oil. I was told I could…read morecome in the night, for a female massage therapist. I opted for female, just preference. It went well, I feel super relaxed! I've had another full body massage and another from a chain that was partial body and this was probably the overall best massage experience I've ever had. I was given the Group On rate and the only unexpected predicament was that the prepaid for Groupon was not accepted. I'm from California, we use everything with apps. Gigi was helpful behind the counter and I solved this by cancelling the Group On so I wouldn't pay twice. I called for the appointment and thought that was enough for the Group On but the appointment must be booked on Group On proper. Also, the woman who gave me a massage, I am not 100 percent sure I got her name. But, the techniques she used were helpful, especially those for stretching and mobility. She paid attention to my body, and those tense and stiff spots were worked on -- it's like she knew! Thank you!

Kevin was good! I got 2 service and he did both i just wish they had 2 diff people for 2 diff…read moreservice. No ATM on site. Make sure bring cash. Front desk helped me with the bundle

I will not be returning to this massage parlor. Have you ever seen the videos where it's like what…read moreI ordered be what o received and they are vastly different, well that's how my experience went. I paid for a 1 hour massage with cupping added on. I didn't even get a full hour when you combine the two services. $80 for the massage and $25 for the cupping. Let's move on to the massage. I was excited when they said I would have a male masseuse because I like deep tissue massages. I even asked for deep and to focus on my shoulders as I work at a computer all day and my stress builds up in the deep recesses of my scapulas. I've had deeper massages from my Thera gun. He didn't even focus on my knots. What an absolute disappointment.

Came in today hoping to get a quick massage. They were SUPER nice and helpful on getting me in…read moreasap. I met a man name C.U. He was very very polite and actually got my back to be less tense! The owner is also very nice and a fellow named Julian, super sweet! Place is super clean. They sanitize the beds in between each customer. Care is very important and they do it well! I will definitely be coming back. Make an appointment if you're on a time crunch.

Getting a much needed foot massage. So relaxing. This place is quiet and relaxing. Makes you…read moreforget you're at the busy mall. The staff here is always so attentive. Top notch treatment.

Mei Li has 20 years of experience as a masseuse and she is very accomplished at her craft. She is…read morewell trained (18 months of study) and licensed. This business belongs to her. Her spa is small but clean and well-maintained. It was cold outside on the day of my visit but warm and very pleasant inside. Mei and I carried on a quiet conversation during my massage, which I found to be very interesting. I paid for the massage after receiving the service; I'd read on other local massage spa reviews that payment, and even the gratuity, is sometimes required before the service begins. This was an enjoyable experience and I will be back. I recommend Mei's spa without reservation.

The massage I received was complete and a thorough 1 hour session. The therapist was intuitive to…read moremy needs and met them without asking.

YES amazingly great ashiatsu massage (with a little super great reflexology thrown in for my…read moreinjured/painful foot). I have only had ashiatsu on a raised table before, with the massage therapist up high and using bars on the ceiling for support/balance. This floor approach seemed so much more effective (and less precarious...you know the person won't fall!). Deeper and more easily targeted. It was incredible and I highly recommend a visit to see Brian for some space in your body and loosening of fascia/everything. I left with a new body! And will be back for more.

Never thought I would look forward towards being walked all over by somebody, but Brian is truly a…read moreprofessional "healer"! He knows what he's doing, and patiently explains to you why he is doing what he's doing to treat your symptoms and relieve your pain. The difference, before and after, is genuinely night and day!! As a psychotherapist, I would highly recommend Brian to anybody for treatments, pain relief and regular health maintenance. He is indeed one of a kind and a rare find!