Chris is outstanding! Definitely a must try!! He's so experienced and professional. Release all tension in just one session.

I just celebrated my birthday and wanted to take a day to pamper myself so I got myself a 2 hour massage with Catherine. She is absolutely the sweetest and made sure I was comfortable on her table. She made sure to ask exactly what I wanted done and she delivered. Those two hours passed by in what felt like 30 minutes. The ladies at the front desk were so sweet and prompt. Definitely coming back! read more

Easy to make appointments on line. They have a variety of therapists who know how to target the areas that need work and make you feel great. Very clean facility too! read more

Had an amazing facial with Marley . She pays attention to the little details and went above and beyond. Walked out glowing and my skin feels amazing! Would 100% recommend her!! I will be back! read more

I have never been to this location, but when I walked in I was greeted by Catherine who was so sweet. From the second I walked in to the time I left, I had a great experience. Delia did my facial and she discussed what I was looking for and she helped make a decision for a dermaplane facial. I never had a facial before and she walked me through everything before she moved to the next step. She was so great and I'm so glad for this wonderful experience. I also had a massage from Tim and he was so warm and welcoming. He asked what I was hoping for and gave me a wonderful massage. It was such a positive experience, I literally left with a smile looking forward to coming back! read more

I just love coming here. The young women at the front desk are always fun and professional and skilled and I get my facial from Delia. My wife always says I look years younger when I come home from seeing Delia and she's not only excellent at what she does but a really great person to get to know and to spend time with. Lastly, I always get massages from Tim who is a really nice man and very strong and I always feel better after I leave from a session with Tim. read more

Kevin gives THE BEST deep tissue and sports massage... The front desk staff is always welcoming and courteous. read more

Worst experiences repeatedly so had to leave a review. Not once in a span of several months, but twice I've shown up and told the person who scheduled me didn't actually make my appointment so there was no room for me to be seen that day. Another separate 2 times I was called the day before my appointment and told It was canceled because my therapist no longer worked there and they didn't realize she was still on their list of therapists. Terrible communication. Service very mediocre. Very very high turn around with their therapists. Spend your money elsewhere. read more

Incredibly professional and the two therapists I have seen over the last couple months, April and Susan K, are incredible. They both ask a few questions before the massage so they can target, or in some cases, be more careful of, areas needed. Would highly recommend this location and both Susan K and April. read more

Get a session with Alev. I had a long lingering and painful issue with my right shoulder / neck area. SalonPas patches, creams, and my own stretching attempts were of no help. Alev worked it out with deep massage and heat. It was wonderful. I'm returning for more sessions. Highly recommended. read more

KEVIN Is Amazing!! Focused on all my tension spots and my knots! I only wish I would've booked a 90 minute! Very talented therapist! Intuitive and caring! Thank you! read more

Kevin is INCREDIBLE!!!!!! A master at deep tissue. He's helped me recover from a recent injury, highly recommend

RUN DON'T WALK to this Massage Heights location in Newport Beach! Allie at the front desk greeted me and checked me in and out so efficiently (she was handling the front desk by herself) and with a warm smile. Then I received a 90 minute massage by Nanna. The pressure was perfect and she checked with me throughout my massage about the temperature of the massage bed as well as the pressure she was using. She really worked out all the knots in my neck and shoulders (due to all the grinding and clenching I do with my jaw and teeth) and I felt 1000% better after my massage. Thank you so much for an excellent experience! read more

This was my first time here and I purchased a Groupon for $79.20 for a 60 Minute Massage with One Elevation (I chose a face massage). I scheduled an appointment over the phone. Elise was my massage therapist. I like that before starting the massage, they asked me what firmness I like (I said I didn't know but would let her know if I wanted harder or softer after she got started) and for any areas I'd like focus on. The massage was nice, but no where near other massages I've had. It was relaxing, but I didn't feel relief/ ease of tension/ pain or just general " loosy goosy ahhh" relief after a massage as I like to feel after a massage. I liked the heated towels under my neck and on my face. I appreciated Elise asking if I wanted an eye cover when I was face up as well as asking before moving lower than my underwear to get to my SI Joint (an area I listed as an area I'd like focus on). Massage Heights is located in a busy shopping center but I was able to find parking. It was nice and neat inside the massage room. I appreciated the instrumental music/sounds as that was all I could hear. Also, I liked the head/neck/scalp massage sections but the oil got in my hair and made it look greasy so I had to shower when I got home. I now know to ask for no oil to be used when doing anything on or near the hair for future massages. At the end of the massage, Elise let me know what type of massage she used and the firmness level she used. I thought that was nice because it would allow me to request the same thing again, or different based on how I liked the massage. However, she informed me she used a Swedish style massage. When I made the appointment on the phone, we discussed between deep tissue and sports for my massage and agreed on a Sports Massage. So I didn't get the massage style I requested I realize this is likely why I didn't receive the and post-massage feeling I expected/anticipated (since I didn't get the massage style I requested). I do not plan to go back. Tip: confirm your massage style before the massage begins read more

Loved it!! Did the introductory massage and I'm going to do the monthly for sure! Everyone was super nice and from check in to my amazing massage from Amanda! Can't wait to come back in a few weeks ! read more

I was in the parking lot and called to see if they had an opening on a Friday and they fit me in. Being 33 weeks pregnant I needed some extra relaxation. Tim was awesome ! He's so kind and did just the best amount of pressure. He also set up extra pillows to make sure me and my big belly were comfortable. I'm definitely thinking of doing the membership after my baby is born. Location is super clean and peaceful read more

(Review for a facial) This place is very close to my house, so I was eager to try it and really wanted to love it, for convenience. Scheduling and booking was very professional, venue is very clean and nice. I arrived 10 mins early. Their AC broke down hours ago (this was the hottest day of the year), so it's like waiting in a sauna! Any reputable place should have given a call a few hours in advance to let folks reschedule. I tolerated ok, but others may find it challenging. As a result, we had to skip the steamer of the massage, okay. Then we used lactic acid, which I actually love (not many facial places will use acid at first!). Amanda was incredibly professional with very good bedside manners, so truly appreciated her demeanor. However, one of my areas started stinging really fast. She responded well and started to wash it off but it was too late. My entire left side on the cheek under my eye was burnt (and partially on the right side). We spent half of the time of my facial applying water compresses to calm down those areas, had to skip the mask. I even asked if she could send me home with a mask sample so I could do it a few days after, but she didn't have any samples. I've done many acid peels in my life and have never had any issues. However, Amanda seemed professional enough so maybe it was just bad luck given their formula. However, what I am most disappointed is the lack of customer experience. I did not get the facial experience that I bought (but got lots of massage compresses, no steamer, no mask). I would have expected her or the spa to do right by the customer experience (eg offer a free visit to make up for it, or give me a sample of something as good faith effort). I didn't ask for anything to see how they'd respond, and they suggested nothing in spite of fully acknowledging what a sh*** first facial this was. So I am not coming back, they lost a potential repeat customer. read more

Massage Heights - Burnt face - Massage Near Me - Newport Beach, California

Super friendly - clean - great atmosphere and had a lovely facial. I really loved that there was no pressure to purchase any products and I will definitely be going back. read more

Very clean, professional, and wonderful ambiance. Great massage and very friendly staff

Where do I even begin? 1. My boyfriend booked a "surprise" massage for us for our anniversary, they insisted on taking my phone number from him and promised not to contact me because they just needed it for the record but of course, forwarded to text me. 2. They're really unmerciful with late comers for appointment time. Yes, it was our fault but a heads up would be nice. My boyfriend booked for 90 mins and the whole session lasted 45 mins charged in full. If i would have known, I would have just skipped this for another day and kept jet skiing. 3. My work is very physical with patients and I just wanted a good massage. My masseuse asked me specifically the areas I needed work, but she continued to just lather oil all over my skin even after telling her to do it harder. Even my boyfriend was slightly impressed. Long story short, I feel bad for my boyfriend for complaining to him when this place had such poor communication and bad service. I was not satisfied, so now, I know this place has 10% potential. I'm getting a massage somewhere else because even with 45 mins, I should have gotten some tension released but I was more in pain coming out. read more

Massage Heights - 10% massage potential. - Massage Near Me - Newport Beach, California

Allison at NB location off Bison was the best experience I had for my first visit at this location. I was a member of the Alton Pkwy location and found out after numerous attempts to book an appointment, that location shut down. I'm excited to resume treatment with Allison again this week, who is very professional, very experienced and helpful addressing my trigger points with sore joints! Lovely staff here too! read more

Great place for a massage!!! I called the morning of and they were able to fit me in. Friendly staff and easy parking makes this location very convenient. The masseur did a great job! You can tell he was experienced and was very accommodating in terms of pressure and area of focus. For new customers, I would suggest getting there 15 minutes before your scheduled appointment since you will need to fill out paper work. The massage room and waiting area was clean with mints and water available. read more

My massage Therapist, Estrela is the absolute best!!!!!? I can highly recommend her which is why I always rebook with her

Susan K. gave me an amazing massage! I left feeling so good! She is the best, always asks what you want and how you are feeling! She is truly great at what she does! read more

Bella was the Best. she had all the right spots and I left feeling completely relaxed and rejuvenated.

Very professional and very soothing! They gave me recommendations after I finished my first session and I will definitely be coming back!

Kevin is amazing! He has helped so much with my recovery from a shoulder injury. Each session he blends therapeutic massage with relaxation for an excellent experience. I would give him 10 stars if that was possible- simply the best. read more

Bad!! For starters, they called me to change my appointment twice. The second time was 2 hours before my already rescheduled appointment. They said the reason was that they overbooked the aesthetician and she needed a break in between customers. My aesthetician was Jenna and she was really great!!! That's the only reason I'm giving them even one star. When I checked out, I gave them my Groupon. Several days later I noticed I had been charged full price for my facial. I never authorized any charge to my credit card and the only reason they had my number was because it was required to hold the appointment spot. When I called to rectify the issue, a young girl, Paulina, answered who wanted to argue the issue and have a power struggle with me. She was argumentative and had a bad attitude. When I asked to speak to her manager, Amy, I was told that the manager wasn't there and that she isn't allowed to give out any information on when the manager was working. I asked her several times to make sure the manager calls me when she has time. I have still received no call back from the manager two weeks later now. This is absolutely unacceptable! Nobody has time for this. I am a business owner myself and if my employee spoke to a customer this way, I would fire them in the spot. Plus, this was not my mistake to begin with. I did receive a text shortly later letting me know that they would refund my CC and I went ahead and sent them my Groupon info AGAIN, so they would be paid by Groupon. I liked my facial a lot and was seriously considering buying one of their packages. But now, no way! Never going back there. Buyer beware. I normally leave feedback for businesses when they are either stellar or very poor. It's unfortunate that I have to leave a bad review. Things may have been different had I gotten a phone call back to discuss the issue. It wasn't handled well, in my opinion. read more

Great first experience at Massage Heights! Will def be back! From the time I walked in the door on, I had excellent service - the front desk was super friendly, explained everything clearly. Gave me options without being pushy. My massage was one of the best deep tissue massages I've had! Her name starts with A but I can't recall her name, it was unique. She was excellent and requested her for next time! read more

The massage specialist was absolutely amazing which immediately prompted me to get a membership. The prices are also amazing for what you get read more

Kevin D is the best - would highly recommend him. he is an outstanding massage therapist

Kevin is one of the best masseurs ever. He is thorough, spots the knots quickly and understands how to provide the best massage. I highly recommend him. Thank you. read more

excellent love the place price is right and massages are great don't have showers but don't care can go home or club nice products for sale and they have massage packages for nice discounts read more

Been going here over 10+yrs. Did try other places over the yrs but this place is still my favorite. Kevin is very attentive to details and best at working on specific problem areas. Thank you. read more

Today was a great day at Massage Heights Newport Beach. Today another GREAT VISIT at Massage Heights. My therapist today was Tim. He is fantastic with deep tissue. He found my knots in the neck and the back, worked them out and made me feel normal again. Well done Tim. I will request you again. One of the Top 3 therapists i've had in the year and a half i've meen a member. read more

Kevin was fantastic! I was late and he was understanding and still had a relaxing, effective and therapeutic visit:). Great therapist ! read more

I have been going to Massage Heights for over 10 years and it's the best. Tim has been my massage therapist and is great. I have never had a problem with appointments. I have never had a problem with facials I received or massages. read more

Amy and Massage Heights management have been exploiting the fact that they have my credit card on file. Although they were only authorized to charge for two months, they have been charging my card since last October. After reviewing my statements and discovering this, I politely requested that they keep the two months as agreed and refund the rest. They are now refusing to credit my account. I cannot trust businesses that engage in such unethical practices, and I will ensure I get my money back, one way or another. read more

Massage Heights - Emails from me to Massage Heights. - Massage Near Me - Newport Beach, California

I had the best Massage Heights massage from Bella. She is extremely experienced and listens to your needs. She is now going to be my regular masseuse. In the past, I have given a few masseuse excellent reviews only to be disappointed once I become a regular. So I am seriously hoping that Bella will be consistently awesome. I will update this review should things change. But for now, I've already booked a 2 hour massage next time. Cross my fingers. read more

I had a membership here for approximately a year. Some of the therapists are great, but you really have to know who you're getting. Lately I haven't had a specific therapist so I have asked the front desk to recommend people. I almost think based on my experience that they recommend new people that need clients because today I had a massage that was more like a full body rub down and it did absolutely nothing.I was pretty disappointed read more