Bob PT is great! The staff is very helpful working with my WC Insurance and they work with your…read moreschedule.

I was referred to Souquel Health Center by One Call for physical therapy for my broken ankle and…read moreshoulder. Immediately after meeting Tracy the receptionist I knew I was in the right place. Her serious attention, eye contact, and beautiful smile was off the charts. I felt at home and knew I was in good hands. Then you meet Robert Martin..".Bob"....talk about the best bed side manor I ve ever encountered. On top of being easy to talk to, listening intently, and another great smile, all the stress I was feeling from breaking bones for the first time melted away. His professionalism and the ability to calm even the worst situation was just what the doctor ordered. Finally my hopes of running again, which I thought was over, came back. What a relief and I felt hope for the first time since my fall. If stress-free, 5 star therapy is what you need he is the man. He's sister is the accupucture doctor on site. I am looking forward to get a session with her...all in all class act all the way. Location and convenient parking place just for you just the icing on the cake

Sarah is a great physical therapist and wonderful teacher for our baby. He is making so much…read moreprogress with her! The space is clean, bright, lots of fun toys/equipment for him, and he is having such a fun time with her in his sessions! The location is great near the Capitola mall and Trader Joe's with ample parking and an elevator for strollers/ADA. She is helpful in providing timely documentation for her services and responsive to questions as well as providing take home exercises for him. I have already talked to other moms with children in need of support about her practice. The big hospitals over the hill get recommended often by pediatricians, but for our child we would have had to wait for six months to even get a first assessment! Her expertise is so valuable to the local community and we are so glad she could help him right away!

Sarah is working with my teenage son to help with posture and back pain. She is respectful,…read moreknowledgeable and takes the time to explain the why as well as how to do things. My son stands up straighter by the end of a session. I highly recommend Sara

Can't speak for the rest of the staff but Maria (front office) was not very professional and had…read morepoor customer service skills. I waited 1.5 months to get an appointment and she made me feel like I was an inconvenience due to needing an expired authorization form re issued. I will be looking for another physical therapy business and hope she can work on her approach.

Thanks, Fyzical staff, Patrick and Nick for your respectful attention to my achilles tendon…read moreproblem. After being referred by my podiatrist for PT, the friendly receptionist set up convenient appointments and we got to work on the appropriate strengthening exercises to move me toward greater mobility and balance. The staff is friendly and motivating.

I have made great progress in the 4 visits I have had. Surgery for an ankle replacement last…read moreSeptember left me with a very immobile ankle joint due to tendon and ligament stricture. My Achilles tendon had shortened and the range of motion was at barely 30% with constant swelling and lymphatic edema. Aunika offered immediate manual therapy with specific home exercises to address these issues. Andrew has worked wonders with his deep tissue release and joint mobilization. Today, at the end of the session with Andrew, I actual saw venous flow moving into the top of my foot for the first time since the surgery. I am very pleased and feel confident in recommending Precision Physical Therapy. The folks at the front do their utmost to accommodate schedules and keep the wait list updated. Two big toes up!!

I stopped going to Precision due to lack of personal attention, throwing me in group therapy for my…read moreTKR. The exercises they made me do were wrong for my condition and made my recovery more painful and difficult. I also, even having phoned three times to billing about my being overcharged, have never heard back from them again. I told my doctor this week about my therapy and billing overcharge, and he said he would stop recommending therapy at Precision. This is a Sutter doctor. Too bad no one from Precision seems to read the complaints and resolve them. I will never go back to Precision in Scotts Valley. I will be calling my health insurance to ask them to intervene in my being overcharged.

Wow this office is AWESOME where do I even begin?…read more Walking in the door the office is clean and professional and the staff team is truly welcoming and highly trained. Each and every question was answered easily and I found myself able to relax and just focus on healing from the minute I walked in the door. Chris Vafiades was my therapist and he knows his stuff. He has a gentle way of guiding you through exercises and stretches and he took the time to sit and talk with me about my specific injury and pain level. I've never experienced that type of focus and dedication from any other medical professional and I work at a hospital! Chris allowed me to push myself when I could and go easy when I felt I needed to hold back. It's without question I was able to heal my shoulder in a matter of months because I felt so comfortable in his care. If you are injured and want someone to help you heal then Chris is who you should call every time. I almost forgot to mention he has evening appointments! I didn't even have to take time off from work, Thank you again Chris! You made me whole again!

Christopher Vafiades and his colleague Adriana Mesa are both wonderful physical therapists! I've…read morenever learned so much and seen so much improvement in my body working with other therapists. Christopher is a very caring and thorough physical therapist. He makes sure to do the right thing for the patient, even if it means spending more time than the allotted appointment. He is very honest and transparent in helping patients to understand where he can help, and where other professionals may be better suited to help. His concern is the overall well-being of the patient! Christopher has done body work and manipulations to help with my neck and back and gave me exercises to help with a shoulder injury caused by surfing. Adriana did an extremely thorough assessment in order to identify the source of my knee pain, and gave me exercises to address muscle issues in my feet, glutes and hips to correct the "mechanical issues" causing pain in my knees. The exercises, and her educating me on the root causes of my knee issues really gave me an awareness of things I needed to work on and also helped to correct things pretty quickly. In addition to the two wonderful physical therapists, their Office Assistant Keri Winger is a delight to deal with! She is so professional and friendly! She is always smiling and eager to help. I highly recommend this office to anyone seeking physical therapy rehabilitation assistance!

After having a really crappy experience at another PT Center, I was so relieved when a colleague…read moresuggested North Bay Physical Therapy. I received complete one on one attention from Richard, who guided me through strengthening exercises for an injured rotator cuff, as well as doing manual traction that brought huge relief. I have also received 2 trigger point massages from Beverly. Again, I felt very cared for and felt a huge difference not just after the session but during the next week.

My wife needed water therapy for a botched hip replacement surgery. When attempting to contact…read morethem, they do not answer the phone and are generally unfriendly. The last voicemail we got, they said they were blocking our phone number because of our frustration. Despite being excellent, North Bay has not paid the physical therapist with whom we are currently working. We simply wanted to resolve the payment issues and referral process with her doctor but were shut down. Totally unprofessional and non-responsive to our needs. Vera has to find another job or not be involved with people's care. This could become dangerous and cause physical and legal consequences that could only result in someone not getting the care that they need or their business being shut down due to incompetence.

My neighbor had an injury that dragged on and on. They went through some surgeries and had physical…read moretherapy here. Finally getting relief and for the most part a treatment plan that includes diet, driving, occupation, and exercises to modify their life. I am thrilled for them as I have seen what they went through. If youre looking for real changes, this office can help you build a plan. If youre a pill popper, and just looking for drugs, I would say find some place else because from what I have seen, this office really cares and really wants to see you excel in life.

I'd rather not get into my personal complaint. But I have had one surgery and 3 visits for opinion…read more All I got from 2 of the visits were pressure to install a SCS. Basically, an internal TENS device, all because the do not want to EVER prescribe opioids. Even post op, I was only given 10 mg Percoset!! I went back to one of the spine surgeons and got another sales pitch for a spinal cord stimulator. Well, the pain went away permanently with 4 days of Norco. I had FOUR attempts by the docs there (and the "pain clinic" in the same building to get a SCS. One time I was heavily sedated!!! I could go on and on..

I was so disappointed in the treatment we got from Coast. The front desk had not received any…read moreinformation from the doctor about my son's injury and instead of making a quick phone call to get the orders, Donna (office mgr) and Jerry (therapist) complained about the fact that we forgot it. I was very apologetic but thought this was incredibly unprofessional. It seemed Like they really didn't have a handle on how they schedule and manage their clients. Ultimately we decided to go elsewhere when they keep us waiting for a half an hour at our next appointment. There are so many good physical therapy offices around. Don't bother with these guys until they get their act together.

I would highly recommend COAST. The entire staff is great. I've been battling a running injury and…read morethey helped get me on a program to properly strengthen, stretch and massage out the issue. Everyone is so nice and helpful here. I really like their philosophy to help get me back doing what I love...running!