I found Step In Reflexology after being turned down by a masseuse from my previous visit (whom I…read moreloved). So I went online and was sold once I saw the reviews for this place. I walked in around 2 pm in excruciating pain, which is a given after walking London nonstop for days. I was asked to return in 40 minutes because they were all busy. I didn't hesitate to wait outside patiently. The people getting massaged looked like they were in heaven! When my turn came, I understood why. I was lucky to get the guy I had eyed, Andy. He blew my mind. His massage was the most painful one I've ever received in the best way! Cause I was feeling brand new hours later. I loved it so much that I returned at noon the following day to get my back massaged, since the prior day I didn't have time for an hour long massage. What I wouldn't give to have a place like this near me. I highly recommend them. You can't beat the quality or the price.

Came by for a foot massage the other day and it was a world class experience. Step In Reflexology…read moretakes walk-ins only, prefers cash, and also takes credit cards. Pricing is the same for foot or body massages. Like my previous visit, the therapists chat amongst each other and with the owner, making it slightly harder to relax. Foot massage started off in the communal room on the street level in an IKEA-like lounge chair. My therapist wore a pair of loose vinyl glove for each leg that ripped as soon as he started the strong massage. My therapist was very strong and spent the entire hour massaging my foot, leg, and thighs, all while fully clothed in an open communal room. Quality of the foot massage was on par to those in Asia! £55/hr + gratuity for a 1 hour massage

What a gem! Cute, quiet, and in a great Neighborhood…read more Massage therapists were great-very attentive to what we needed. We did a couples thai massage and it was a great price. You pick the pressure! I have had massages everywhere I have been and this was by far the best value for the quality. Definitely recommend! There are several cafes nearby as well as the Buckingham Palace gift shop.

It's all about the massage. No one pushing products or gadgets. My massage therapist entered the…read moreroom, said hello, and went to work. I had a deep tissue massage. It was intense! She found all of my trouble spots and broke them down. She also gave me a brief lecture about getting more sleep, giving up sugar, and watching my weight. I didn't mind -- mostly because she was right and also because her thumbs are lethal weapons! LOL! I left a little less twisted, a lot less blocked, a little shaky, able to walk to my next appointment, and looking forward to my next massage. VERY highly recommended.

*******Warning from Doctor about this place Very…read moreunprofessional and rude staff . Very poor unprofessional customer service with negligence . They used to be good 10 years ago but they are far beyond all professional and ethical standards. No wonder the recent poor reviews and no wonder their desperation by reducing their prices and sending offers ,to attract customers . One of the receptionists at Earl's court named Bella is rude .she talking to her colleague while I was talking with her ! I contacted Headoffice who promised better customer service and professionalism however ,this person continued to be rude . I called to book massage and enquired to use one of the vouchers they provide to loyal customs but she laughed ! I was very offended from such rude and unprofessional behavior .  My understanding is that you offer the vouchers to your loyal customer when they purchase package to use them and I never used any of the 5 vouchers ,so anyone would expect from a presumable professional salon to deal with  customers in a respectful ,decent and professional manner ,rather than such disgusting and offensive behavior ! I contacted the head office again about this person's rude and unprofessional behavior but no acknowledgement or apology !!! They used to be good 10 years ago but obviously they fell very short of the required professional and ethical standards ! As such ,I was honored to go this place again and applied for a charge back through my bank for a refund of all prepaid massages . Avoid and better go to a professional place . 0/5

I highly recommend this massage establishment. The massage therapist was Amazing. Very nice…read moreemployees.

Wonderful experience with a walk-in here! Full body deep tissue massage felt amazing after days of…read morewalking. The atmosphere is pristine and relaxing. Phar was an incredible masseuse, I would definitely recommend and go back!

This was a clean spa. My best friend and I have been traveling and this was a much needed…read moremassage. We got a combination massage. Deep massage and Thai. It was honestly the best massage we have had and helped us get relaxed so we can continue to enjoy our trip! Not far from the Algate East metro. I am so glad they were able to fit us in!

What a wonderful experience with Noriko! I had an 8 hour layover in London so I decided to take the…read moreHeathrow express into paddington. My skin has been super dry and dull lately, plus I got a terrible night of sleep on the plane, so I was beyond glad Chi Yu was able to take me as a walk in. Noriko was so sweet and friendly, as was the lady who checked me in at the front (I didn't get her name). The facility is clean and cozy, offering tea or water when you arrive. The facial with products includes eminence products which all smelled and felt incredible. They also specialize in Japanese Cosmo Lifting Massages and Noriko integrated some of that into my facial, which was great and something new for me. The facial was so relaxing I'm pretty sure I fell asleep. I'll definitely make this my spot whenever I'm in London!

Picture this: sitting at my desk on Baker Street. All of a sudden, piercing pain right between my…read moreshoulder blades from...oh, probably 10 years of sitting at a computer hunched over and slouched. You know that burning knot feeling? Yes that. I was dreaming of some relief and started to do a quick search on Yelp for somewhere quite near my office. Nothing too laborious as my day was packed...so just a quick tune-up via chair massage was in order. Chi Yu to the rescue! Lovely staff and very welcoming. From making the appointment, to arrival, and situation all the way to checkout and bidding them adieu, everyone was so very nice. Somewhat sad that this is not a given, but in London it certainly isn't! This makes Chi Yu stand out. I made an appointment for same day with Rie, who was great. I was escorted downstairs to the treatment area, and given 30 minutes of chair massage. Brilliant, just what I wanted. She was very communicative and definitely helped ease the tension. I probably need one every day for a month to really work it out, but this really helped. I took a menu and will definitely be back. Really like the vibe of this place, the atmosphere (also SUPER clean), and the service offerings. Facials, beauty + Wellness massage, reflexology, Thai massage, etc. £15 (plus a bit extra for Rie) --- well worth it.

Visited after a few days of walking around on vacation with my boyfriend and we both had back pain…read more He has chronic lower back pain and by the end of the 30 minute massage he said he was "walking on a cloud". For me - I just had a knot that needed to be kneaded and they took care of it in the 20 minute option. There is no appointment just walk in only, we didn't have to wait long maybe 15 minutes. They also have 10 minute options and up to an hour. They also do foot massages other than back. I will be coming back whenever I can!

Tucked away on a little pedestrian lane just off Goodge Street, Walk In Backrub is just that: a…read morelittle shop where you can walk in and get a good, welcome backrub. The front area has loads of massage items from small to large, cheap to costly. It also has, a bit curiously, yoga mats and mat bags for sale. I waited two minutes before being led to a massage chair and explained I've been having a lot of problems in my right shoulder and neck and general tension in my shoulders. The massage therapist definitely worked on these areas competently. Having expressed specific concern about these areas, I didn't receive any wussy relaxation massage, which I appreciated. I only paid for ten minutes because I'm cheap, so now eight hours later the pain in my shoulder doesn't feel much different. The fact that the prices for services from 30 to 60 minutes here are comparable to those at salons/spas with more private and calming atmospheres wouldn't make me eager to return for a more lengthy service. That is, unless I get a hankering for a ten-minute rub on a whim. Plus, ten whimsical ten-minute backrubs will get you one free. Bonus points to Walk In Backrub for the loyalty card.

I found H-R-T after a brief search and decided to take a chance. I am so glad I did! I presented…read morewith a severely tight and painful lower back and was desperately seeking relief. After a few "less than professional" experiences in London, I was a bit apprehensive. When I walked in, I received a friendly and compassionate greeting, was asked about my needs, and received suggestions for services that would be most helpful. I was ushered to a comfortable and well-appointed treatment room, where I prepared for the massage. My therapist was quick to enter and get underway. She did a most amazing job. With my predicament, the massage was intense...one of the more intensive ones I have experienced. The intensity was necessary and my therapist's efforts were appreciated! At the end of the massage, the therapist told me what to expect afterward with respect to healing. I was able to move with much less pain and am looking forward to a completely corrected back after the experience. I would absolutely recommend this business and will certainly return. I only wish I lived in the UK so I could return for a follow up more quickly!

Omg the best foot massage in london....or at least in Marylebone, which is where we live. Tip: pick…read moreupstairs when you book. The downstairs can be claustrophobic for some.

Walked in yesterday to ask about the price for accupressure. The lady at the counter told me that…read moreit would be 55 GBP and to fill out a form. I filled out the form and the doctor saw me right away. He did a 3-5 minute assessment of my shoulder issue and then had me lay on the table and proceeded to do acupuncture, which is not what I came in for. I decided to let it go and he put a bunch of needles in my shoulder and neck. Then had me roll over and did the same to the front. I will say that I my frozen shoulder did feel 50% better BUT he kept mentioning that he recommended me to take herbs to help for 5 weeks at 70 GBP per week. I declined. Then when I went to leave another person was at the counter with a bunch of herbs already bagged up told me the same that the doctor recommended the herbs for 5 weeks. I said no, and he said that there is a discount so the 5 weeks would cost 50 GBP per (250 GBP) I declined and as I went to leave he told me that the 55 GBP was for the consultation and that the acupuncture was 90 GBP. In the past month I've had acupuncture done in New York City, Los Angeles, and San Francisco . This was more expensive than ANY of these cities. I think that the doctor was good, but the practices of the office leaves much to be desired. None of the other acupuncture places that I went to ever suggested herbs for the muscles in my shoulder. One sold me a muscle balm, which makes more sense. Beware

Fantastic, excellent treatment, lower back and both knees…read more Feeling so much better now, thank you.