The low rating is for the fact that the owner has a bad attitude. She acts as though it is a privilege that I am her customer. She is snarky and has a sharp tongue. I will no longer be a customer until the ownership changes I don't appreciate the attitude. The person I am referring to is on the left of this photo. read more

Food is good, service is absolutely horrible. Called in, was put on hold for a minute and a half, person picked up and couldn't hear me somehow? And they hung up. Call back again, they could hear me this time. Place an order and give my name for the order. Arrive in 20 min to pick up the order. There is no order there for my name they say. ... Ok... I just placed it on the phone. They search around for a few minutes and finally find the slip. I realized why they couldn't hear me on the phone; the radio is blasting by the cash register overhead (you can see it in the photos). I'm told my order is ready and the bag is placed on the counter. I grab it and quickly walk out just wanting to get out and get home. Of course, I arrive home to find that they forgot one of my sides. So now we have to go back again and pick that up... The chicken tenders were good. Main reason to come here. Garlic parm fries were ok; a bit undercooked / soggy. Cole slaw... I guess I'll find out when I go back to pick it up. read more

We were in the area visiting the Isle of Que & Ricketts Glen State Park and saw this place when driving by. I love fried chicken so we came back for dinner. The fried chicken is beyond delicious, plump, moist, juicy & flavorful and the pieces are very large. Hubby & I got 1 of the meal deals and I honestly had a hard time choosing between the vast list of sides and was also surprised to learn that one of the sides - filling - is actually what I know as stuffing (wish I had asked before ordering because I love homemade stuffing and I bet theirs is spectacular). For our sides we got baked beans and mashed potatoes, both were exceptional and they even serve the gravy in a little gravy boat, I enjoyed the gravy so much I could have eaten it with a spoon. The staff was so friendly and even though we arrived close to closing no one rushed us or made us feel awkward. Now we have to come back to the area, if only for the chicken. read more

Masser’s Chicken Shack - a plate of food - American Near Me - Paxinos, Pennsylvania

Chicken was good. Was disappointed in the signage for Masser's. We were looking for the restaurant and there's a big sign out front of the shack in the parking lot but nothing on the other building for the actual restaurant. The chicken shack handled our order like champs. Not being local, walking in really threw us off. We stayed because we were hungry and it didn't disappoint. Next time we will know. read more

I've only had the Fried Catfish, but it was amazing. Both times I've been in there they've stayed busy and seemed to be really popular with locals. Definitely can't wait to go back. read more

Best chicken sandwiches in the area!! If you like chicken this is the place for you. We enjoy the variety of sides also !!

A hidden gem of town! I have been going to this restaurant since I was a kid. Excellent selection of dinner items (obviously primarily chicken). To DIE for sides - you have to get the mashed potatoes. And if you are a fan of cole slaw, that's a must try too. Not into chicken? The catfish sandwich and fish fillets are also great! Not a whole lot of seating room in the dining area. We typically order and take out. read more

Place is dirty. Reading reports from food inspectors online from Dept of Ag and they were wrote up for several things, multiple times. Will never eat at this place again for fear of food poisoning. Food wasn't that great either. read more

Angry person at the counter. Foods not bad one time, next time not so good. Kind of hit and miss. Actually went to this chicken restaurant once and they were out of chicken. Better for take out than eat in. read more

Very good fried chicken. Super quick and very friendly service. Gravy on my mashed potatoes was a tad salty, but still eatable. I think next time I'll skip the gravy. Restaurant and rest rooms were immaculate. There are actually 2 restaurants. We ate at the smaller one that is diner like and only serves fried chicken. I'd definitely return. read more

This place has not had the interior redesigned in about 30 years. Don't look in the kitchen if you want to keep your appetite. It looks filthy! They had a special posted on a Wednesday but It was only available for Memorial Day weekend. Just erase your whiteboard and leave it blank if you don't have a special. Also. I didn't really like seeing a sign reminding employees to properly clean the bathroom including wiping the bowl. Finally, the door had dried blood on the handle. On the outside, there were stray cats (not a big deal) with empty food containers from the restaurant and cat food containers (big deal). Are you trying to draw flies and vermin and are you expecting the cats to exterminate? read more

I have been going here for close to 50 years, even when it was still a KFC. But my last three take out experiences were terrible. The chicken I had was completely dried out. You could pick at it a little bit but it was so bad it was pointless. Even the wings from the meal were so dried out they crumbled apart So, after about a good 6+ months of not eating there, especially after my last couple of terrible meals, I was hungry for their fried chicken. Ugh. I wondered what awaited me this time... You see, when it's done right it's WONDERFUL chicken, but when it's bad Boy O Boy, it's REALLY bad chicken! The worst! So, to not take a chance on another truly bad died out chicken meal, my partner called ahead and asked if they could have some FRESH chicken for the order. DENIED!!! When they told me the restaurant's answer I was shocked! Denied getting fresh food? What kind of a place is this? This can't be right, can it? So in anger, I decided to call and speak with the "manager" myself and I was bluntly told that they did not "drop" fresh chicken for each order they made and that their chicken was "made fresh every hour". I make fresh Chicken Fingers myself at home and my hour old chicken fingers still taste and look like chicken fingers, not their dried-out carcass of a chicken finger. Where do they keep them for that hour? A sandblaster? A dehydrator? But, and this is the big "BUT" she explained to me their process of "double breading" their chicken which can dry out the chicken. This sounded VERY odd to me. This honestly sounded like they just took already made chicken, and once it was getting up there in age, (maybe 50 minutes into that hour hold time?) they breaded it again and then fried it again to sort of freshen it up which then made it dry out. I never heard of such a thing! That would explain some of the truly darker than dark pieces of chicken and those wings that turned to dust in your fingers! EUREKA! The case of the dried out the chicken was solved! You may be served a freshened chicken which is not "technically" old, but, come on now, IT'S OLD!!! In our area, we had two other places. Spangenberg's and Martins Chicken. Both places served fresh, right out of the broaster, chicken. I know this because when I would call Martins she would say "I'm going to drop a fresh batch for you" and even when she didn't, I would get there too early and she would still be pulling the chicken out of the fryer while I stood there! I NEVER had a bad meal at either place. EVER! It's so sad that both places had to close due to family issues leaving the truly worst of the worst. But Massers Chicken sits around for an hour or is double-breaded and ends up being a dried out mess. You know when you are getting something fresh and something that sat around or was "double breaded". You know... Then I was presented with the "You should have called to complain" line to make it right. So it was MY fault all along! Honestly, what is wrong with just making a meal right the first time? Who wants to get home to find they got a bad meal waiting for them, only to have to jump back in the car to take it back? Who wants to do that? NO ONE! Do you want to pay me for my time and gas fixing your mistake? No? How about you deliver a new fresh meal when you screw up the first one? That doesn't sound like fun either does it? In the end, you want me to take another chance on getting yet another bad meal? No Thank You! Make it right the first time and I will continue to be a customer. So, after eating there for close to 5 decades, after three truly horrible meals in a row, and after being denied my final attempt to try to specifically get some fresh chicken out of this place, I can honestly say I will never eat at this place again. I've done my best and was about as understanding a customer as you can be. I don't ask for anything truly special. I just want something good and worth the price. Their chicken is already overpriced, so it at least can be good chicken. I know what they are capable of and they missed that mark three times in a row. I was a manager once. A good manager would have heard my reasons and stopped me right there and told me they would have been more than happy to make my chicken order fresh, to try and make up for the bad experiences I had. But not in this place or this manager. She stood her ground only offering your standard apologies. Nothing more. So for that, I offer this review. To all those thinking of eating at this place. Be on notice. Ask if it's the Chicken of the Past, the Chicken of the Present, or the Chicken of the Future. You will be glad you did! Good luck, and godspeed! read more

The broasted chicken is the best in the area. Make sure to get the stuffing and gravy with your take out order!

They must have gotten a great deal on the tables. Four of us went and were seated at the smallest table I've ever seen in a restaurant. Keep your elbows tight against you, otherwise you'll knock someone's plate onto the floor. The food was fine, but sitting there, trying to eat was so uncomfortable it ruined the meal. read more

Great chicken! Breading has just the right crunch and the chicken is not dry.

They have the best fried chicken that I have ever eaten. Super fast service and friendly staff.

Love the chicken and the mash potatoes with gravy.. people working there is always nice and always welcome you with a big smile.. it's very clean N great place for your family to eat.. but I also think the price is little high but overall it wonderful.. read more

All I can say is that it was finger licking freaking good! The place was clean and friendly service. will stop again if I'm ever in the area

I cannot comment on the quality of the food as we did not eat here. We walked in and waited for someone to engage us and other than an old WWII Vet chatting at the door no one even acknowledged our presence. A waitress walked by us twice and didn't say a word. After being ignored for several minutes we left and went to China III around the corner from there. read more