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    Massey's Small Animal & Equine

    5.0 (1 review)
    Closed • 8:00 am - 6:00 pm

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    8 months ago

    Helpful 25
    Thanks 11
    Love this 20
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    Dandy Time Boarding Kennel

    Dandy Time Boarding Kennel

    (1 review)

    I live in Los Angeles but was traveling to Artesia, New Mexico for a funeral and I needed to find a…read moreplace I could leave my pooch while we were at the church and the repast. I reached out to Linda, and, even though I was asking for services that were outside her normal business hours she worked with me to provide a safe place for my baby. My dog is rarely left in a kennel and I was a bit nervous leaving her behind but when I came to get her, she seemed confident following Linda out of the area where she was kept while I was gone. That made me feel like she must have had a good experience with Linda and put me at ease. The only thing that was a "negative" and not even worth taking away a star is that Linda only takes cash or checks and I am strictly a credit card girl (gimmee ALL the points), but the value of the service is wonderful and she even gave us a little gift bag and a report card when we left. It had some nice pens, good treats and a little plushie that Riley has taken an instant liking to - she was even using it as a pillow this morning, back at home, when I left for work. Thanks Linda, I appreciate all that you did for us at a difficult time.

    From the owner: Dandy Time Boarding Kennel offers rooms for small dogs and big dogs. The Big Dog Room has…read moreindoor/outdoor rooms for large and extra-large dogs. Our kennels are secure, clean, color coordinated and comfortable for the dogs. We can supply the dogs with a variety of treats, dental products, grooming products and health products during their stay for additional fees. Most importantly, we incorporate play time for the pets because a healthy lifestyle is essential for dogs and we love your pet like they are our own!

    Bed N Biskit Pet Suites

    Bed N Biskit Pet Suites

    (10 reviews)

    Great staff. They take time to know their customers and their pets. My dogs love the facility.read more

    All the great reviews brought us to Bed N' Biskit. Our experience was less then we expected and…read morewe're thankful Tami is a animal person, because she's not a people person. Everything started out great, but when we went to pick up our fur babies we saw a different side of Tami. We mistakenly showed up 30 minutes before the pick up window, our bad. We had just returned from vacation and had the pick up window wrong. When we arrived there was a couple adults and children in the office. So we assumed they were open. We waited outside to be acknowledged and after a few minutes of the people inside looking at us but not answering the door, my son knocked on the door. Tami answered and jumped our ass immediately with "we're having a family birthday, we open at 4:00". We were pretty turned off by the lack of people skills. We thought the window to pick up was 2-4, it was 4-6. Had she politely told us it would have been no big deal. We ended up sitting in the truck for about 30 minutes. When 4pm approached they opened the door and waived us in. She knew she had a talking to coming because they had both our pets in hand ready to run us out the door. My wife and son worked to get the animals loaded. I handed her a credit card and she snapped at me again. "We don't take credit cards, only cash or check". (I'm sure they report income to the IRS). So Tami let us take the animals and pay later, but not without another smartass jab. Tami with her excellent (sarcasm) people skills said "your welcome" as they ushered my wife out the door. We decided to put a end to the drama and went to the nearest atm and got cash. When we returned my wife and I handed her the cash and confronted her about the lack of customer service skills. My wife and are were blown away by how she treated us. Makes you wonder how she treated our animals. I've never been treated like this by a business owner in my life. We felt an obligation to speak up. We also contacted our veterinarian that referred us. They agreed it was very unprofessional and said they would no longer recommend this business. It's funny, after two weeks no apology, no call, nothing. We were hoping for an apology but it's never happened. We didn't want to leave this review but after two weeks, we felt we've given her time to reach out to us. Use this place at your own risk, we'll look else where on our next trip.

    Massey's Small Animal & Equine - petboarding - Updated September 2026

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