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    Master Andrew

    5.0 (4 reviews)
    Open 9:00 am - 9:00 pm

    Request pricing & availability

    Response quality

    Excellent

    Response time

    10 minutes

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    8 months ago

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    Andrii A.

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    2 months ago

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    3 months ago

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    8 months ago

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    Bay Alarm Company

    Bay Alarm Company

    (5 reviews)

    Very questionable business practices. Bay Alarm purchased my previous alarm provider who provided…read moreservice for both our business and residential. Repeatedly we have contacted them to make changes to our system (add/remove people) and have been told that they did not get all of the information they needed to administer our account from the company that they purchased. (That sounds like a YOU problem.) Unfortunately, there solution is to send a tech out and charge ME in order to get that information so they can properly administer the account. We escalated the issue and were told that while they didn't have said information, we would have to pay a service call for the tech to get that information. Upon doing our research appears this is not an uncommon issue with questionable service call charges. We will shift our business elsewhere as they have no interest in properly servicing our account, and can't service our account to the level they service all of their other accounts. Not interested in being "nickle and dimed" when we did NOT choose for them to buy the old company. They certainly did not tell us that they couldn't properly administer the account.....while they collect their fees like clock work.

    Absolutely amazing service! We have a real security issue…read moregoing on at home. I don't want to get in to too much detail, But let's just say having a home security system in place was imperative. Also, I didn't have any time to lose. After calling a couple of other companies who were two and three weeks away from any type of installation I called Bay Alarm. Neal, the salesperson listened, and empathized. He came out to our home only one day after my call, assessed the situation and gave us a very fair deal on security that was what we were looking for, nothing more nothing less. The technicians arrived just 2 days later. Josh and Ezekiel were fantastic. They did quality work and cleaned up after themselves. We had a few minor issues and they came back out and got us all dialed in. Neal displayed excellent follow up after the sale as well. Needless to say we are super happy with our purchase and we would recommend bay alarm to anybody!

    Smart PNW - Outside of our showroom

    Smart PNW

    (24 reviews)

    We didn't end up buying from this store but wanted to acknowledge the great service. They have top…read moreof the line products (Hunter Douglas window coverings). The storeroom is a nice place to shop, conveniently located in Proctor with ample free street parking in the area. We got a consultation in our home so that we could see the products in our space. The quote was given right away. The salesmen was very helpful and told us that the Hunter Douglas line is a lifetime type of purchase and therefore pricier than other options. Ultimately we chose a less expensive option but I think this store is worth a look, especially if you want something less common or have a more complicated situation.

    These might be the most honest company I've ever hired. They did aerobarrier on my addition, and…read moreblower door testing for me. They had a few issues with the process, but what blew me away was that every time I found a problem the owner immediately wrote me a check to cover the damage with no hesitation. Overall though it is a good product, it did a great job of sealing around all of the top and bottom plates, and I'm sure a bunch of other places I can't see. The aerobarrier got me down to 1.2 ach50, which surpassed my target. Their main guy was out of town, so they sent a less experienced tech. They ended up not taping off all of the plumbing penetrations, so we ended up getting sealant stuck in the dryer vent, b-vent, and a few other places. They either sent someone immediately to clean it up, or paid to replace the item when cleaning wasn't possible. They gave me an extra refund for the trouble. I wished I had the more experienced tech for the blower door, as this guy missed several things that would have improved the score. There was a window which was ajar, some plumbing penetrations which weren't taped off, and the HVAC duct work to the original house (which was square footage excluded from the test) needed to be taped off but wasn't. He also didn't know how to do a duct leakage test to the exterior (running duct leakage during blower door essentially). But I can't complain too much, as I still received a score which exceeded my expectations.

    Master Andrew - handyman - Updated May 2026

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