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    Home Theatre Installation
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    ThoseTechGuys

    ThoseTechGuys

    4.8
    (172 reviews)

    In an odd sort of way, it turned out my first choice wasn't my best choice!…read more I came across the listing and thought "OK - it's a little corny name, 'Those Tech Guys'" but honestly, if you hang around tech guys at all, you get it. I am far from a professional when it comes to IT installations, but I know enough to be dangerous. And after getting quotes to install ethernet in my 1980s circa home, one never wired for ethernet, one that just went through a significant renovation where I, in my supreme wisdom said "WiFi is great, now! Who need hardwires anymore?" was now faced with retrofitting several rooms and office with ethernet and said, this guy over here, the independent with a normal sounding company name, yeah - lets go with him! Mistake!! After schedule, and reschedule, and delays, and reschedule, we got nowhere with contractor number one. Meanwhile, Roberto and Peter at Those Tech Guys had patiently followed up several times, continued to be pleasant and professional, and AFTER I said no thank you I am going to go with someone else! So I made the dreaded call back - "So remember when I said if things change . . . " Peter was quick to jump on the phone, and walk me through things at every step. Gave me a highly competitive bid, and an install time of only a few days from when I called. They cam onsite, were clean courteous, and efficient. They played with my dog (I mean who doesn't love a bowling ball Staffy Bull Terrier mix?) and made light work of the install, and the final cost (with tip!) was even below the initial quote. This was made possible as Peter walked my home and together we found opportunities to do things more quickly, and save a few dollars along the way. In the end, I didn't choose Those Tech Guys first, but you should. No regrets here, other than I should have picked them first!

    The install team, Evan and Cameron, are nice people. However, the job was subpar. Work started at 9…read morea.m. In the beginning, the team gave the impression that they were going to drop wires from the attic through soffit vents down to cameras for most of the run beside the doorbell. One of the team members had to drive back for a ladder during the job. And both finished at 5pm 16 billable hours for a 5 runs vs 6 runs and paid full price. The worst part is I was under the impression that they (during booking and pre-install) would try their best to conceal wires, but the majority of wires ended up exposed and longer than necessary. Camera down to crawl space then back up exterior wall (next to downspout) through soffit vent into attic. Vs. camera up exterior wall into attic via soffit vent. I tried contacting the team to offer to pay more to have wires rerouted to no avail. The cameras work. I'm grateful for that.

    Smart PNW

    Smart PNW

    5.0
    (24 reviews)

    We didn't end up buying from this store but wanted to acknowledge the great service. They have top…read moreof the line products (Hunter Douglas window coverings). The storeroom is a nice place to shop, conveniently located in Proctor with ample free street parking in the area. We got a consultation in our home so that we could see the products in our space. The quote was given right away. The salesmen was very helpful and told us that the Hunter Douglas line is a lifetime type of purchase and therefore pricier than other options. Ultimately we chose a less expensive option but I think this store is worth a look, especially if you want something less common or have a more complicated situation.

    These might be the most honest company I've ever hired. They did aerobarrier on my addition, and…read moreblower door testing for me. They had a few issues with the process, but what blew me away was that every time I found a problem the owner immediately wrote me a check to cover the damage with no hesitation. Overall though it is a good product, it did a great job of sealing around all of the top and bottom plates, and I'm sure a bunch of other places I can't see. The aerobarrier got me down to 1.2 ach50, which surpassed my target. Their main guy was out of town, so they sent a less experienced tech. They ended up not taping off all of the plumbing penetrations, so we ended up getting sealant stuck in the dryer vent, b-vent, and a few other places. They either sent someone immediately to clean it up, or paid to replace the item when cleaning wasn't possible. They gave me an extra refund for the trouble. I wished I had the more experienced tech for the blower door, as this guy missed several things that would have improved the score. There was a window which was ajar, some plumbing penetrations which weren't taped off, and the HVAC duct work to the original house (which was square footage excluded from the test) needed to be taped off but wasn't. He also didn't know how to do a duct leakage test to the exterior (running duct leakage during blower door essentially). But I can't complain too much, as I still received a score which exceeded my expectations.

    Qnorthwest

    Qnorthwest

    4.9
    (24 reviews)

    Great experience top to bottom. It all started with Patricia writing back to my initial request for…read morea quote. She was very responsive and emailed me all the details of who was coming to my house for the estimate. Jack came to our house and by this time we had 3 other folks come by. Jack was professional and told us what we needed to do baseline and what he recommended. He worked within our budget and needs and was amazing to work with. Day of install Jack, Joe and True came to the house and started work. All great and friendly. Did all the work needed in one day. Would highly recommend the fine folks at QNorthwest!

    I would give Qnorthwest more than 5 stars if I could!…read more We had a very positive experience from the moment I reached out to Qnorthwest (via Yelp) to the completion of our project. Patricia responded in a very timely manner to my inquiry, and had Jack scheduled to come out for an estimate pretty quickly. Jack was prompt, to the minute, the day of our scheduled estimate - that speaks volumes because contractors typically give you a large timeframe of their arrival, and you end up waiting around for hours wondering when they would show up. Jack is super personable and gave his professional opinion on the camera/light installation we wanted done around the outside of our house. When we got our first quote, we did go back and forth via email a few times to finalize the scope of the work we wanted done for the budget we had. When we came to an agreement, a day and time was scheduled for Jack to come out with a colleague. When that day came, Seattle had a snow day with icy roads, and therefore Jack wasn't able to come at the scheduled 8am time. Patricia attempted reaching us very early in the morning to inform us of Jack's delay. When I didn't respond to her first few text messages to acknowledge the delay, she found another way to get a hold of my husband. To me, that is dedication and putting the customer first - she didn't want us to be waiting around wondering where Jack was. I consider that excellent customer service! The start time ended up only being a 2 hour delay, and Jack showed up promptly again. He and his colleague, True (sp?), completed the project within 2-3 hours. They went above and beyond, spending time to help us label our entire circuit breaker box. This was certainly not expected, but extremely appreciated! We would absolutely hire Qnorthwest/Jack again for any additional electrical work. The cost was reasonable but the work and experience was exceptional. Thank you!

    AV Smart Solutions - hometheatreinstallation - Updated July 2026

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