they were quick, professional and welcoming. Got an appointment quickly and they could not have…read morebeen nicer. They fixed the problem immediately and did NOT charge because it was a small problem. Could not recommend them more highly

I called to have my brake pads replaced and I was able to get in the same morning which was great!…read moreThey inspected my car and were able to give me a detailed breakdown of what my car needed right away and what they recommended should be addressed. I have a BMW and they had the parts that BMW would use without the BMW stamp. They were also able to change my filters and brake fluid too in the same day. I definitely would recommend Christian Bros Automotive for any car concerns. They worked efficiently and answered all my questions before they started the work. Thank you so much again!

Quick and easy. Clean bathroom. Free wifi. Friendly employees. And to top it off... FEMALE…read moreTECHNICIANS! Woot!

Frankfort Valvoline, requested pressure check in tires. ugh The quality was subpar with orders…read moreyelled out trying to impress customers. The value of the oil being put into the car with a gardening watering can, questionable. What the heck went into my car, how much oil and the price staggering. This place used to be good changed owners and went subpar to a 1 star rating. Never again my friend. Buyer Beware

I have been going to Tuffy in Lockport for a few years now and they have always provided the best…read morecustomer service at a fair price. The mechanics are great and are always willing to show me where the problem is on my car and take the time to ensure that I understand what is wrong and how they are going to fix it. I HIGHLY recommend this shop many times!!!

ATTENTION: I strongly recommend AVOIDING Tuffy Tire & Auto Service Center in Lockport, Illinois…read more I am extremely disappointed with the way my recent experience was handled and feel it is important to share what happened so other customers can make an informed decision before trusting Tuffy with their vehicle. On September 1, 2026, I dropped off my Ford F-150 at Tuffy in Lockport because I was experiencing a loud squealing noise that appeared to be coming from the turbo area. Tuffy kept my truck for six business days while attempting to diagnose the issue. After nearly a week, I was finally contacted and told to pick up my vehicle because they were unable to determine or resolve the problem. When I arrived to pick up my truck, I immediately noticed new damage to the driver's side door. I brought the damage to the attention of the service technician/front desk and took photographs of it. The Service Manager, Caitlin, was not at the location at the time, and I was told she would contact me the following morning to discuss the situation. The next business day, I spoke with Caitlin. She told me she would review the security camera footage and the photographs taken of my truck when it was dropped off and would get back to me. After several days passed without a resolution, I followed up with Caitlin. I was then told that the District Manager, Brandon, had become involved and would be contacting me. I later learned that Brandon was on vacation and out of town, resulting in several more days passing before I was finally able to speak with him. When I eventually spoke with Brandon, I was told that he was supposedly the only person with access to the security camera footage. Conveniently, by that point, the footage had allegedly been deleted because too much time had passed. Even more concerning, the photographs Tuffy took of my truck when I dropped it off also do not include the driver's side of the vehicle--the exact area where the damage occurred. I also took the vehicle to an independent collision center to have the damage inspected and received an estimate of approximately $2,200 to repair it. The collision center advised me that the damage was consistent with the driver's side door being damaged while the vehicle was being handled on a lift. Today, September 23, 2026, I met with Brandon in person at the Lockport location at his request so he could inspect the damage himself. Unfortunately, the meeting essentially ended with me being told that because there was no longer any camera footage, there were no photographs showing the driver's side of the vehicle, and the employees did not recall what happened, Tuffy would not accept responsibility for the damage. For me, this isn't about the $2,200. It's about principle, accountability, and respecting customers' property. I completely understand that mistakes happen. Vehicles are being worked on every day, and accidents can occur. What is incredibly frustrating is that instead of taking responsibility and working with me to resolve the situation, I was essentially told that because I couldn't provide definitive proof, Tuffy was not responsible. As a customer, I trusted Tuffy with my vehicle. I expected them to take reasonable care of it and, if something happened while it was in their possession, to handle the situation honestly and professionally. Instead, I was left feeling like my concerns were dismissed and that the lack of documentation conveniently worked in their favor. Based on my experience, I would strongly recommend that anyone in the Lockport area think twice before doing business with Tuffy Tire & Auto Service Center. I personally will not be returning, and I would encourage others to consider taking their vehicle somewhere that they feel will stand behind their work and take responsibility when something goes wrong. Customer trust and accountability should mean something.

Very friendly, efficient, and competent. Mike also liked my Pope joke!…read more Just finished another super repair experience! Jose and his cousin Jason were super knowledgeable,, friendly and efficient. I had struts and brake pads done at a very reasonable price with a good discount. They even contacted my car warranty company to see if they could reduce their reasonable price even more. Super experience. I highly recommend this expert and fair team! Give them a try!! You won't be disappointed!

Excellent customer service. Fair pricing. Estimated time for work to be complete was spot on…read more Quality auto repairs. Highly recommend.

Scheduled a tire installation between 8-9 am, showed up at 8:50 said I missed my appointment and…read morethat the tire center didn't open up till 10 so they wouldn't have put them on anyway even if I was on time, which I was.

Great place to do business, I have bought tires here,…read moregotten the tires I wanted and at a very good price The employees have always been, efficient, courteous and professional. They have great at handling tire repairs for me as well Convient location neat I-355 and 159th street If you wait while your vehicle is being serviced there are several restrictions a very short walking distance from the shop. They are great at calling when your vehicle is ready Building is nice and clean

Beyond imagination. I called the Mavis call center and spoke with a young lady Alexia?! She quoted…read moreprices for 3 new tires for my 2018 Jeep Renegade. She quoted me a price of $399 and she told me that price would include the alignment. We set up an appointment for the next day. The appointment appeared on my Google Calendar which was nice. However she failed to send me a detailed estimate of services and product costs along with taxes. I showed up at the store 9 am expecting to get the tires. When I arrived the manager, Brandon, told me that they only had 2 tires in stock but that they would rummage around the shop to find a spare tire! Unbelievable! The team began the work but I was soon called to the work area where mechankcs and Brandon told me that the tool that they were using to remove the lug nuts was not working! Brandon recommended that I buy 15 new lug nuts at $15 per lug nut! I told him that was crazy and he should find the appropriate tool to donthe job. Brandon then reviewed the costs with me and told me that the alignment would cost an additional $120. I told him that the lady I spoke with said that the alignment costs would be a part of the overall tire costs around $390. He told me that was impossible because no women work at the shop. I later found out I was speaking with a call center lady. I then waited for 3 hours. Brandon and none of the mechanics updated me on progress. Affer about 2.5 hours, i saw Brandon keavjng the store so I asked him about the status of the tire replacemt. He said that they had to call the Joliet warehose fo get the 3rd tire and that it should arrive in 3 minutes! Why did I have to wait 2.5 hours for this update. I them called Corporate Customer Service and explained the situation. She called Brandon Nd secured a $3( discount on the alignment. Afger abouf anothe half hour Luke came out and updated me further. A good guy. After more than 3 hours the tire arrived from the warehouse and was installed! Luke assisted in completing the transaction in a friendly way. Somebody needs to chat with Brandon as his.customer service is atrocious and beyond imagination. I will stay away from Mavis and I recommend that you do the same!

Best service ever. Go above and beyond to help a customer. Appreciate being able to run in and get…read moretaken care of when needed. Would recommend them every time. The owner Steve is a great person and Dave is very good at what he does. 5 stars always.

Excellent service every time. Repairs and maintenance at quoted price and promised timeframe…read more Trustworthy work and competitive pricing. Couldn't be better!

I had to have several things fixed in order to pass emissions and renew my registration. After the…read morerepairs were done, they took my car into the emissions place for me, and it passed. Great service!

I brought in my old Sienna in from a referral from the Auto Clinic in Frankfort :-) I explained the…read moretransmission symptoms and error code diagnosed so far. Tony said they were backed up and I offered to drop it off early just in case Tony and team got some extra time, as the family had an urgent college move-in date to make :-) Tony and team got the sensor part in and quickly turned it around, including some Q/A to make sure it was stable. Pricing with parts and labor was very reasonable.

Brought my 2010 Volkswagen Jetta with 165k miles to the dealership in Joliet in 2024 for a check…read moreengine light whose code showed a transmission sensor. They advised me that to get into the trans and change that, they should replace the whole transmission for a couple hundred more, otherwise they couldn't guarantee the work. And they charged $150 for this "diagnosis". They wanted thousands of dollars for a new transmission, and I was stuck because I couldn't take the emissions test to renew my plates with a check engine light on. Brought it to Tony's Transmissions, and he replaced the sensor in a few days for a few hundred dollars. I can't remember the exact amount because I paid cash and it was about a year ago, but I just saw his business pop up when I was doing a search and remembered that I should have left him a review back then. He really did great work. Check engine light was off, car passed emissions, and we drove it for another year before selling it a friend for his teenage son. Car is still running strong.

Karn does great work and is reasonably priced. I can't recommend them enough. Locally owned and…read moreoperated.

Couldn't have asked for a better experience! Appreciate John's honesty in checking my brakes and…read moremaking sure my car was ready to go for an upcoming road trip. He explained everything in detail. Will definitely go back if I need service in the future.