Quick and easy. Clean bathroom. Free wifi. Friendly employees. And to top it off... FEMALE…read moreTECHNICIANS! Woot!

Frankfort Valvoline, requested pressure check in tires. ugh The quality was subpar with orders…read moreyelled out trying to impress customers. The value of the oil being put into the car with a gardening watering can, questionable. What the heck went into my car, how much oil and the price staggering. This place used to be good changed owners and went subpar to a 1 star rating. Never again my friend. Buyer Beware

My car battery was just over a year old and was failing . Tuffy changed it no charge . Staff was…read morewondering and honest . I would recommend them !

Simple oil change took over an hour and then the icing on the cake was they only put two of the 14…read moreclips back in my skid plate which then proceeded to fall off my car while driving down 88. Garbage service, garbage quality. I do not recommend.

Clean waiting area. Took care of my vehicle promptly. Friendly staff…read moreand good prices.

They are awesome. They're so transparent about what's going on, and what your options are - before…read morethey begin servicing your vehicle. I really appreciate that when we brought my car in, they looked for an affordable option that made sense for an older car. We will definitely be back. Thanks for your consideration!

Scheduled a tire installation between 8-9 am, showed up at 8:50 said I missed my appointment and…read morethat the tire center didn't open up till 10 so they wouldn't have put them on anyway even if I was on time, which I was.

Great place to do business, I have bought tires here,…read moregotten the tires I wanted and at a very good price The employees have always been, efficient, courteous and professional. They have great at handling tire repairs for me as well Convient location neat I-355 and 159th street If you wait while your vehicle is being serviced there are several restrictions a very short walking distance from the shop. They are great at calling when your vehicle is ready Building is nice and clean

Beyond imagination. I called the Mavis call center and spoke with a young lady Alexia?! She quoted…read moreprices for 3 new tires for my 2018 Jeep Renegade. She quoted me a price of $399 and she told me that price would include the alignment. We set up an appointment for the next day. The appointment appeared on my Google Calendar which was nice. However she failed to send me a detailed estimate of services and product costs along with taxes. I showed up at the store 9 am expecting to get the tires. When I arrived the manager, Brandon, told me that they only had 2 tires in stock but that they would rummage around the shop to find a spare tire! Unbelievable! The team began the work but I was soon called to the work area where mechankcs and Brandon told me that the tool that they were using to remove the lug nuts was not working! Brandon recommended that I buy 15 new lug nuts at $15 per lug nut! I told him that was crazy and he should find the appropriate tool to donthe job. Brandon then reviewed the costs with me and told me that the alignment would cost an additional $120. I told him that the lady I spoke with said that the alignment costs would be a part of the overall tire costs around $390. He told me that was impossible because no women work at the shop. I later found out I was speaking with a call center lady. I then waited for 3 hours. Brandon and none of the mechanics updated me on progress. Affer about 2.5 hours, i saw Brandon keavjng the store so I asked him about the status of the tire replacemt. He said that they had to call the Joliet warehose fo get the 3rd tire and that it should arrive in 3 minutes! Why did I have to wait 2.5 hours for this update. I them called Corporate Customer Service and explained the situation. She called Brandon Nd secured a $3( discount on the alignment. Afger abouf anothe half hour Luke came out and updated me further. A good guy. After more than 3 hours the tire arrived from the warehouse and was installed! Luke assisted in completing the transaction in a friendly way. Somebody needs to chat with Brandon as his.customer service is atrocious and beyond imagination. I will stay away from Mavis and I recommend that you do the same!

Best service ever. Go above and beyond to help a customer. Appreciate being able to run in and get…read moretaken care of when needed. Would recommend them every time. The owner Steve is a great person and Dave is very good at what he does. 5 stars always.

Excellent service every time. Repairs and maintenance at quoted price and promised timeframe…read more Trustworthy work and competitive pricing. Couldn't be better!

I had to have several things fixed in order to pass emissions and renew my registration. After the…read morerepairs were done, they took my car into the emissions place for me, and it passed. Great service!

Brought my 2010 Volkswagen Jetta with 165k miles to the dealership in Joliet in 2024 for a check…read moreengine light whose code showed a transmission sensor. They advised me that to get into the trans and change that, they should replace the whole transmission for a couple hundred more, otherwise they couldn't guarantee the work. And they charged $150 for this "diagnosis". They wanted thousands of dollars for a new transmission, and I was stuck because I couldn't take the emissions test to renew my plates with a check engine light on. Brought it to Tony's Transmissions, and he replaced the sensor in a few days for a few hundred dollars. I can't remember the exact amount because I paid cash and it was about a year ago, but I just saw his business pop up when I was doing a search and remembered that I should have left him a review back then. He really did great work. Check engine light was off, car passed emissions, and we drove it for another year before selling it a friend for his teenage son. Car is still running strong.

I brought in my old Sienna in from a referral from the Auto Clinic in Frankfort :-) I explained the…read moretransmission symptoms and error code diagnosed so far. Tony said they were backed up and I offered to drop it off early just in case Tony and team got some extra time, as the family had an urgent college move-in date to make :-) Tony and team got the sensor part in and quickly turned it around, including some Q/A to make sure it was stable. Pricing with parts and labor was very reasonable.