Contacted East Coast yesterday around 10:15am for an A/C unit not blowing cold. They responded…read moreright away, was in the area to inspect between 11am-1pm, texted around 1pm a bit behind schedule and on the way. Completed repair same day. Very professional service, outstanding communication, good workmanship with fair pricing. Would recommend from my one experience and intend to use again for any of my homes needs.

East Coast Heating & Cooling just finished my full HVAC replacement, and I can highly recommend…read morethem. Jason was one of several HVAC contractors I asked for quotes. He offered the very best Labor Warranty, along with top quality equipment and warranties on three different levels, at very reasonable prices. The work was done in a timely fashion with a knowledgeable small crew. If you need any HVAC work done, give this local & proficient company a call.

I was looking for a smaller company to diagnose my central air issue. My experience with larger…read moreoperations is they charge way more to pay for all that overhead with their fleet of fancy trucks. I also liked the fact Anthony didn't have any of those scam maintenance contracts that the bigger guys try to intimidate you into signing. If they try to pull that crap, run. My father was in the trades and working with him when I was younger gave me a good BS detector. That said, I called Anthony, left a message and he got back to me within 15 minutes. Super honest nice guy. I explained my issue and he explained that he can fix central air units but doesn't replace them, which I initially thought was disappointing, but it turns out to be the best way. Think about it. With older units most other companies are going to tell you to replace the entire thing. They don't want to replace some part because there's no big payday in it for them. I liken it to a dentist. They don't try to save your tooth anymore because they can make much more money putting in an implant. After a time misunderstanding on my part, we arranged a time and Anthony showed up ,on time. He diagnosed the problem and replaced the part at very little cost. All guaranteed. I'm just happy if it gets me through the summer. You have to call Anthony first, before anybody else. The guy can do anything. Now if anybody asks me for a recommendation, I can say "I gotta guy"

Anthony is the greatest!! He responds quickly to our calls - tells us when we can expect him & he…read moreshows up. He looks at the problem we have, gets whatever part may be needed and fixes it! He's a great young man. I wish every service person could be an "Anthony"! He's professional, well spoken and his estimate & price are good. He's our guy for life!

Our 25-year old HVAC system was hanging on out of sheer loyalty... but the time had come to bite…read morethe bullet and purchase a new central air system. For those of you that have not priced these things out before, quite a bit has changed over time...like the cost! Also, technology has moved on as well, so it's virtually impossible to replace "just the condenser" without all the additional furnace components...they simply won't work together. We called several HVAC contractors...one of them being the large energy company we all know in this area. They came in and did their inspection and were very professional. But their price was 50% higher than the local competition. Yes you read that right!! I wasn't concerned about the "big guys" doing it right, since they are our current utility firm and we have appliance contracts through them. But in light of these tough economic times, I really wanted to give it to a small business. I just wasn't sure how well they would stand behind their work and whether they would do it right the first time. I did research and found two other options. The one that really stood out was AAA Comfort Air in Cream Ridge, NJ. They had over 95 five-star reviews, and although anyone can fake a review, I still felt compelled to do my due diligence. I set an appointment for Emil (the owner) to come in and assess the situation. He was professional, took his shoes off before entering (not at our request), and clearly laid out what was needed and NOT what was most expensive. As a matter of fact, he recommended options that were less expensive vs. those that would simply feed his wallet without added benefit to us. His demeanor was polite, knowledgeable, and he took the time (over 1-hour) to really explain everything without pushing for the sale. Additionally, there are some unique challenges in our home that require minimal dust due to some family health issues and he offered to put up plastic to separate the rooms to ensure a clean work environment. Well, much to my surprise, Emil, came back with an estimate that was truly outstanding vs. simply "competitive". Likewise, his firm provides a 3-year parts and labor warranty (not an option...he just provides it) along with the condenser manufacturer's 10-year. The others only offered 1-year.... that in of itself really resonated with me! We decided to move forward, and I have to say, we made the right decision. Emil and his team were outstanding. They arrived on time, ready to go, and their work was outstanding. Everything was done in one day, with a clean install and a fully working system. Look, HVAC replacement won't make your home look nicer, but it surely is important. No one wants to spend that kind of money unless they have to. Emil and his team were not only very competitive, but they delivered on their promises and were very customer focused. If you are seriously considering a project like this, you need to consider AAA Comfort air. They deliver on their promises and care about their customers. They go above and beyond and deliver with an eye towards balancing price with efficiency. We highly recommend them and you should absolutely include them in your decision-making process. They truly are "AAA".

Emil was very professional and answered all my questions. He installed a new unit for me and I…read morecouldn't be happier. When no one else answered the call Emil came through. Highly Recommend

Great company to work with. We have project we needed to start ASAP owner helped us to get…read morecalculations to file a permit within few days.

From the owner: We provide Manuals J S & D reports crucial for contractors, HVAC installers, and homeowners. ACCA…read moreApproved

Worst experience I've ever had with a company before. Our brand new AC unit stopped working and a…read moretechnician came out and told us that we needed a new part. We were told that someone would call us back and it has been eight days and we have still not received a response. Every day we call for an update and they still have not been able to give us a straight answer as to if the part has been ordered or not. I would not recommend this company to my worst enemy

I highly recommend Garon T Plumbing for all plumbing needs. Eric was professional and very…read moreknowledgeable. The job, which was not an easy one, was completed in no time and my downstairs toilet works better now than when it was new. The price which was fair was discussed before any work began and Eric took the time to explain the whole procedure.

Atlantic Air Systems is a high quality and professional organization that always provides excellent…read moreservice. Jake from Atlantic Air did a great job today communicating the issues with my a/c unit, providing detailed updates about how to repair the unit and he was an excellent teacher. Jake is awesome and I would be happy to have him work on our system in the future!

I've been debating writing this for several days, as I am a firm supporter of small businesses, but…read moreit keeps bothering me and I want others to pay attention and not pay for unnecessary repairs: I contacted Atlantic Air to do a heating system inspection for a rental unit, as required by Toms River Township. I have a 1000 sqft rental in Toms River. My first experience with them was excellent . I was unaware that the gas had been disconnected after the last tenant moved out and just prior to the inspection. I was there 3 days prior and it was still turned on. When Atlantic was there initially, they discovered there was no gas, and they promptly rescheduled with me for after I had the gas turned back on with no problems or additional charges. It was great. On the day of the inspection, they were prompt and professional. My tenant had begun moving in and was there when they arrived and they were pleasurable to her. I had been in the space for the prior 2 weeks cleaning and doing some minor maintenance, and the thermostat and heat worked great as I was there on some colder nights and kept the place nice and toasty while I worked. Within an hour or less of them arriving, they called and told me "the thermostat is funky - its kicking the unit on and off and they can't get a good read on the system. He's going to replace it ($195)." Again, I was just there, it was cold out, and I used the heat constantly and it worked great. But, it was a work day, I work 60 min north of Toms River and live 30 min north of Toms River, so I said fine - just change it. I'm not going to argue and I won't have a chance to come down and check it out. I thought it was odd that it had literally worked perfectly 4-5 days prior, but I wrote it off and moved on. Fast forward another 20-30 minutes, and I receive a call from the office. "Your heat exchanger is cracked. This can be very dangerous. We can't issue you the heat cert until we do further inspections." At this point, its important to note that the furnace (Gas fired hot air) was installed 7 years ago. Its only a 7 year old furnace. I asked some questions. The woman on the phone was very polite and professional, and said she would get back to me. After hanging up, I did my research. I found out that the only way to determine if a heat exchanger is cracked is to either remove and physically inspect the entire burner assembly, or remove the entire blower unit and use a camera scope, or use a Carbon Monoxide monitor in the vents to look for leaking CO. I spoke to the office contact again on the phone, and asked bluntly "please let me know which method the tech used to identify the cracked exchanger out of the 3 methods, and please provide me the video and photo evidence of the cracks." Again, she was polite and professional, and told me that this was their newest technician (only hired 1-2 months ago), and he wasn't used to their protocols, she was going to review the findings with Frank, the owner, and get back to me again. Hang up. 30 minutes later the TECH calls me to collect the $195 plus tax over the phone for the thermostat that he put in. I pay him, since I agreed to the work, and ask him about the cracked exchanger. He informs me, (direct quote) - "welll....its about 8 years old, so its nearing the end of its useful life. Its not there yet, but its getting up there." I literally laughed at him and told him that the average gas fired furnace lasts 15-20 years. I guess he thought I didn't know anything about furnaces and didn't do any research. He further said "well, we have our A/C trucks on the road right now since its AC season, I'll need to come back with the heat truck with the appropriate tools and do a proper test of the heat exchanger to determine how much CO is leaking." Hang up the phone again. Finally, the office lady calls a final time - "Frank reviewed all the data, and it turns out there are no cracks in your exchanger. Just note that its burning a little hot. Also, the tech said the filters are really dirty and you need to change the filter." I changed the filter literally 5 days before the inspection during my last visit to the property prior to scheduling with Atlantic Air since I knew they would be doing a full inspection of the heating system and vents. It was a brand new filter, with two spare filters sitting on the floor of the HVAC closet right next to the furnace. This was another lie from the tech. I hate writing these kind of reviews, because I did my research and chose Atlantic Air because the reviews were all 5 star for honesty and value. If I were an elderly person, however, I could have very easily agreed to a new thermostat, a furnace rebuild (heat exchanger) or replacement for $4500 or more, and filter changes. It just seems like this "new tech" was out to gouge. My final recommendation: question everything and make them prove there's an issue before agreeing to anything!!

Dave and his crew were great! His pricing was fair, all calls and texts were responded to in a…read moretimely manor, and they always showed up on the time they promised. The attention to detail was great. They were very careful coming in and out of the house, putting padded tarp on all pathways. When there was a problem with the way the boiler was working (which was finally found to be mis-wired sensors in the brand new boiler which came direct from the manufacturer) Dave was back here immediately to trouble shoot and solve the problem! Definitely one of the best service experiences I have ever had!

Moved to the area 3 years ago and have been using Dave ever since. Very happy I found him. He…read morerecently replaced and upgraded my entire HVAC system. What a difference it made in our comfort and our energy bill! I would never call anyone else. I highly recommend.

James was super helpful with checking our unit and helping us remove it from the corner of our home…read moreand transferring it to the other side of the house! Glad we decided on using this company, after calling 3 other places...that were extremely high on price! He gave us a quote and my husband and I decided it was the best out of all ! He moved the unit exactly as requested! He explained the process and did not leave until the condenser unit was installed!! Very helpful with questions! Perfect with our project placing new pavers in the backyard! Definitely would recommend ! Knowledgeable & Great guy!

I posted on yelp that I was in need of AC repair. James was quick to respond & a great…read morecommunicator. Our AC wasn't keeping up with the latest heatwave. Over the phone after describing the symptoms, he had a pretty good idea of the cause of the problem. The technician verified James' diagnosis and quickly fixed the problem, giving me great descriptions along the way! Again, this was during a heatwave when many Cooling service firms that I contacted either didn't get back to me or said that they were too busy to help me. Rightway was responsive, quick and performed quality work at a fair price. What more can you ask for? I will happily do business with Rightway again. James is the owner/operator of this business and the care that he has for his customers is obvious in the way he does business.

everything is ok.. except the dryer.. i went to do wash and then dry and i opened up the screen…read morewhere the lint accumulates and it was full and not cleaned out.. i was super surprised .. i guess they dont do that hole?????? weird??? other than that everything was good.

Extremely unprofessional experience with a company I used to trust. I scheduled an air duct…read morecleaning for Saturday from 10 AM to 1 PM and spent over an hour prepping my home by clearing areas around the vents and dryer. By 1:18 PM, no one had arrived. The office was closed, my calls went unanswered, and I was finally texted a generic excuse changing my window to 12-3 PM. After pushing for an ETA, they promised they would arrive before 3 PM and finish quickly. By 3:20 PM, they still hadn't shown up, so I was forced to cancel my appointment and put all my furniture back myself. They completely ghosted my cancellation text. It is now Monday afternoon and this well-known local business hasn't even bothered to call, apologize, or acknowledge the massive waste of my time. Unacceptable customer service.