Was never on the job as he said he'd be . He said the job would take 6wks and it took 5+ months and is still not finished. He had one competent worker and, like I've already said he was here 6 times in 5+ months. His favorite line was"you're nit picking" but when you get nasty workmanship and we have to look at it everytime we sit on the decks, it's not nit picking, it's irritating! Don't believe a word he says!!! read more

Why would I ask a licensed contractor to do work against code when I could have a non licensed contractor do that? That's NOT what happened. You left my project leaking and did not perform the work according to the signed contract then put a lien on my house for not paying you the last payment. Just fix your work and you'll get paid. I never had that conversation with the contractors board because I never asked you to do something against code. I reopened the case because I forgot you have a lien on my house. Contractors board closed it in error when my inspector retired. read more

I have nothing but praise for Alan and his team. They worked hard on our addition and did a terrific job. Whenever one of his boys made a mistake, Alan tore the poor kid a new one and made him re-do it. The man is a perfectionist and even stresses too much. His finish carpenter Mark did an outstanding job on the final touches and went above and beyond on our closet. My only complaint was with the roofer Alan subcontracted. I won't mention any names because they eventually fixed their foul-up. But they (the roofer) were irresponsible and unprofessional to the extreme and I would encourage Alan to seek another company for future jobs. If Alan is still around when we demo and build a new garage, he will get the job. Thank you Alan, Denise, Eddie, and all the rest of the team! read more

Beware, make sure he has the permits in order before you give him the first draw of money, this guy is a total liar, what should have taken 1.5 months is now at almost 7 months. Seems he likes to load his pipeline with unprepared jobs and take your money, also is one of the rudest people I've ever met and hires cheap labor to maximize his profits. read more

TLDR: slow, expensive, poor workmanship. I'm giving them a 2 instead of 1 star just because I like Alan and his crewmen as human beings. I don't think they're necessarily trying to screw people, more just incompetent. I signed up for a time & materials contract with them because my building plan (post frame) was complex and was sure to present some unexpected challenges. $35k later I asked Alan to give me a bid to finish the project because he claimed we were 70-80% done and I was tired of watching it move slower and slower while costs mounted. He came back with a bid of and additional $54k to finish putting the roof on the place. I think this was more of a "screw you I'm not interested in your project anymore" bid than an honest assessment of project costs. I found another honest hard working crew and they finished it for about $15k. It probably would have been even less but they had to spend a day or two fixing stuff that the Masterfield crew had messed up, mostly stuff that was far enough out of level / plumb / square that it prevented moving forward until it was corrected. I've attached a few photos, one of the last day Masterfield was there so you can see the state of the building when they left and a few recent ones to see where it got to for and additional $15k in the space of two weeks or so. Another annoying thing was that when Masterfield left, then not only took all the materials I had paid for through them on the T&M contract (like nails, house wrap, etc.) but the also took all my roof truss hangers and hardware, which was stuff they didn't even purchase. I had to pester them for a week to bring me back my roof hardware but they kept everything else. They also mistakenly took my wheelbarrow and left their own, and they left a pile of scaffolding structural pieces that are still in my yard even after I told them multiple times that they forgot these and where to find them. Overall, I wish I dismissed Masterfield sooner but the silver lining is that I found a solid crew to work with on future projects. read more

We highly recommend Masterfield to anyone who needs a professional, knowledgeable, reliable contractor for a residential remodel. Our scope included installation of a new exterior door, 12 ft by 50 ft Trex composite deck, concrete stairs, and relocation of an existing fence. At the first meeting, Alan listened to our desired scope, and quickly assessed the options to design and construct our remodel project, including a new deck, and a new exterior access point to our home. He provided prompt follow up with a contract and cost estimate that allowed us to get into design quickly. Once complete, Masterfield navigated a seamless review with the city so that our project was underway early the summer of 2023. Masterfield's on-site staff were excellent. Tom, Site Superintendent, was great to work with keeping us informed of the planned activities. Carpenter crews worked efficiently to install foundation, deck, and door preparation.Masterfield has good rapport with subcontractors. We were fortunate to have these excellent subcontractors on this project: concrete (Riley Concrete), painting ( AS Coatings) and fencing (Mule Fencing) The construction site was always well organized, providing a clean and safe working environment for their crew. Masterfield has a great office staff, following up daily communications and appropriate paperwork for the minimal contract changes. Masterfield checked every box for a great product, delivering a quality project on time, on budget that met the contracted scope. read more

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Worst experience imaginable. Office person is super rude, confrontational and threatening. Beware they will enter into contract then claim the work you paid for isn't under contract. Simply unbelievable. read more

To be transparent I don't understand how these guys have a positive review. please take the time to look at my image of them fixing a drain to prevent water damage on my deck. they took a whole saw to the front of my house and connected a pipe. when I was upset about this their desk lady was so mean and aggressive. She coined the name Karen. Then sent a lawyer at me when I didn't feel the need to pay the rest of what I owed. they threatened a lean on my house. Again please look at the photo. Absolute classic. legit everyone who gave a positive review credibility is shot. Alan is one of the worst humans I've ever met. I don't think he's fully mentally well. he screamed at me several times in my own roof. empathetically I hope he gets well. they outsourced the work, messed up the project and yelled at me about it. funny thing is the water problem was never fixed. had to pay someone else to come in and fix it, remove pipe and fill hole. cannot believe these guys are still in business. I can only speak from my own experience with these guys and every time I reflect on it I feel all around horrible. I would pay thousands just to have never met them so I don't have this resentment inside my chest. read more

Unfortunately they weren't able to help us with what we had to do. However the man I spoke with was amazing. Most contractors talking to a woman and in general don't take interest if they can't help you. However he was very helpful answered my questions knowing they weren't going to get my business. If I ever do need something they can help me with I will call them first read more

Love Alan. In fact, I keep trying to think of other things that I can have him do around the house, though I haven't come up with anything yet. I contacted Alan through HomeAdvisor, one of those services that connects you with handyman services, looking to add a pantry to a wall in my kitchen. I didn't think it was a huge project, but it was definitely more than I was willing to tackle. He came by quickly to assess the job and give me a quote, as well as giving me instructions on what cabinet to purchase so that he could install it. Once I had gone to Lowe's to pick out the cabinet, he was happy to review the drawing by email before I ordered it to make sure that it was the appropriate one and that it would fit in the spot I had designated for it. He picked the cabinet up from Lowe's the day before my appointment with him, and arrived a few minutes early on installation day. He worked quickly, cleanly, and his work is beautiful. He was careful to make sure that drywall dust didn't end up on my floor and furniture, and wiped everything down when he was done. The part where I became a lifelong Alan fan was this: He finished the job in less time than he had estimated, but rather than taking off and having a few hours to himself, he instead completed another project that I had mentioned to him during our first meeting. Our lovely dog had chosen to chew up the entire door casing, leaving it ugly and shredded. Alan headed to Lowe's, picked up the piece he needed, and replaced it. All that with no additional charge to me. If you need some work done, Alan is the way to go. read more

I was stood up for an estimate on a wheel chair ramp. I waited all afternoon, I called the office and left a message with no response back and no follow up call read more

I contacted Alan Masterfield of Masterfield Construction, a licensed contractor through Home Advisor, 5/24/16. He was to remove my enclosed 20 year old 16x20 patio (wood lattice walls/plywood flooring) and build me a new patio (Trex flooring/Alumawood pergola) using existing foundation. Deadline was agreed upon as July 16, 2016. Early on it became glaring apparent that he has little to no experience with Trex decking and Alumawood pergolas. My new pergola is brown and my new Trex deck is redwood color. The Trex deck does not look finished or completed by a professional contractor. He attached pieces of deck flooring as the border around the edge as the finish board! When asked why he did not put the finishing fascia boards on the edge of the deck, Alan said "we didn't discuss that". He cannot communicate as a professional businessman; during business hours. Since he did not provide me with itemized invoices I requested, I could not tell what he bought and what he was planning to do. As the contractor, it was his job to know what materials were needed to complete the project from start to finish and discuss the plans with me. He could not manage his crew's work schedule, secure my property, remove debris, or provide correct itemized invoices/contracts. When asked to provide me with detailed invoices, he said "he did not want me taking his prices to another contractor and low balling the job". When he did present me with his generalized invoice/contract, it was wrong. I brought it to his attention and he said "I am a construction worker trying to run a business". Day of installing the pergola, the crew installed 6 bent pieces and several pieces were missing. No communication what to expect or what the plan was to fix it; I came home to find it in this condition and had to contact him. It took several more weeks to get replacement parts from a third party (construction company/distributor) and more excuses. Finally, when the pergola was finished (9/6/16), I received my warranty information. I asked Alan about painting the pergola to match the Trex flooring deck color and he said "I'm not a chemist"! For what he charged me, the work was unacceptable! He was almost 8 weeks over the deadline and knew I was not satisfied, however did not offer any compensation and/or discuss making it right. I would NEVER recommend this contractor for any job. Inexperienced, overpriced, under handed, and took advantage of a single woman all along the construction project! read more

I would give Alan and his crew more than 5 stars if possible! The only guy to return my call when I needed stairs built off of my deck! Helped me get through the process with the HOA and the city with regards to permits! I got exactly what I wanted and could not be happier! read more

Alan was highly responsive, personable and took the time to help us iron out the details of our project. Working with him was a pleasure and I enjoyed having him in our home. His work was equally timely, efficient and of professional grade quality. read more

We are very happy with Masterfield Construction. Alan was responsive and communicated with us in a timely manner throughout our remodel. His time estimates were reasonable & he finished the job on time, even though we changed our design halfway through, and even though the original build had not followed the plans on file and he had to re-route plumbing unexpectedly. He was able to get subcontractors to come in and do the plumbing work quickly and for a reasonable price. The remodel looks great and the only surprise we got was how smoothly the whole process went. read more

Alan removed old deck and spa, replacing it with a new composite deck and oversaw the installation of a new larger swimspa that turned out great. The project became larger and more complicated than originally planned and he was able to adjust and complete the job to our specifications better than expected and for a reasonable price. We are very pleased with the final result and would definitely hire him again. read more