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    28 days ago

    For Restoration and or Mold Remediation, you wont find a more honest, responsive and thorough service than Pavel at MasterPros.

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    Pavel M.

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    3 months ago

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    Pavel M.

    Thank you !

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    2 months ago

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    Pavel M.

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    4 months ago

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    Pavel M.

    Thank you Terry!We truly appreciate this kind of feedback!

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    Restoration Near Me

    Restoration Near Me

    (2 reviews)

    Jose seemed knowledgeable and provided the best estimate of the four companies I contacted. Today…read morehis team was supposed to start laying tile around 9:30 AM. I waited for them and called around 10:30AM for an update. Jose said they would be there by noon. I told him I needed to run errands and pick up supplies, and returned around 1:15PM yet no one was here. I asked what was going on, and he said he was on his way. I assumed he would arrive with his team and expressed frustration about losing half a day. When I got home around 3:20PM, Jose was at the house alone. We talked, and he reached out to his team, who finally arrived around 5:30PM but left within about 20 minutes. I stepped next door to talk to a neighbor and noticed they were gone. I texted to ask if they'd return. Jose explained they had left to pick up a truck to load and remove trash. They never returned. I attempted to leave a Google review but was blocked by a false positive warning. I've never had that issue. I still have piles of trash and stacks of tile in my kitchen. One member of his team wore an ankle bracelet, explained as immigration related. No judgment here as the guy was super kind. But with inconsistent square footage from one quote to the next, no show on tile day, seems like a potential red flag. Again, everyone, including Jose, was polite and respectful. Something is definitely shady though and at the end of the day, I'm left with failed promises, no clear path forward, and friends visiting tomorrow afternoon for the weekend. I guess clean concrete tomorrow is better than half-set tiles, assuming that someone actually shows up.

    Very nice! Gave us tips on how to fix it and options on what to do! Very nice and reasonable prices…read more!

    Salvino

    Salvino

    (2 reviews)

    Do NOT purchase Security Cameras here! I overpaid (as I realized later) and when something went…read morewrong, it was like pulling teeth to get the installer, Jack Ballard, to come around and/or he refused to me a firm, written estimate such that I was afraid I would end up with "surprise billing." When I insisted on a written estimate, he told you to hire someone else - which is what I ultimately did. While looking through my paperwork, I found the contact for the supply shop where the Lee's Bike Shop installer, Jack Ballard, bought the cameras, BOSS Security Worldwide (CALL THEM INSTEAD for an installer recommendation at 954-399-9781). The installer who was recommended told me that for the price Lee's installer charged me for each camera, he would have sold me superior cameras; thus, when I replaced 2 damaged cameras, I was able to get better cameras for the same price! The worse part is that when I contacted Marco Salvino Jr., the owner (or owner's son) of Lee's, to tell him about my experience, he told me, "After careful consideration, we have decided that it is in the best interest of both parties to conclude our working relationship. While we appreciate the opportunities we have had to collaborate, it has become clear that our current partnership does not align." Translation: Marco unilaterally ended our relationship when I sought recourse. I bet he "appreciates" the opportunity to take my money, but when it was time to for recourse, he unilaterally decided that our "partnership does not align." When I wrote to him telling him, "It is hard to believe that you are sending me a message that fails to acknowledge the issue that I have presented." In part he replied, "We both can agree we are better off going our separate ways, we are not going to go back and forth...This will be my last response." I wrote to him again, but there has been answer. What honest business does this? I mean he is not remotely interested in what I had to tell him. STAY AWAY. When I told 2 people working at Lee's about my experience, in reference to Jack they both had negative things to say about him, including, "Not a fan." After reading Marco's response to my review, he is really something else! He says I did not contact him, but I did. I contacted the installer he sub-contracted his work to who told me to hire someone else just because I asked for a written estimate to fix his own shoddy work! Then, when I passed by Lee's Bike Shop and Locksmith, to make a copy of a key, I had a flashback of when I first saw signs advertising that Salvino, Inc for camera installations since he has signs there advertising. When I complained about Jack, the installer, I was told to contact Marco directly. His response to my issue with his employee has been to refuse and sort of recourse. So, in conclusion, Marco took my money, sent Jack to do the work, and when things went wrong, Jack told me to find someone else simply because I asked for a written estimate and he refused to provide me with one. Not knowing how much I would have to pay and not willing to be set up for "surprise billing," I was left no choice but to look elsewhere. Like I said, call 954-399-9781 because I was referred to a marvelous installer who is an honest and fair man who does not feel like you have to chase him down or beg for a written estimate. He charged me the same as Jack, but provided me with better cables and cameras. Sure, his profit is less because the cables and cameras he provided cost more, but he gave me value for my purchase! Marco unilaterally ends his relationships with customers when they seek recourse. What kind of business does that? Answer: One with non-existent customer service. Stay AWAY!!!!

    During super stressful times, Salvino Restorations took the weight of the world off my shoulders…read more Thank you for my beautiful kitchen!!

    Masterpros - damagerestoration - Updated May 2026

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