Attentive, timely and extremely meticulous with their work. We moved an island during a kitchen…read moreremodel leaving areas of flooring that needed filling in. To make matters more difficult...we had limited pieces of flooring leftover from the original and our flooring was discontinued. Mike's team brought their A-game to our house that day! We are beyond pleased with the work they did and they are now our "go-to" company for any flooring needs.

I met with Mike, the owner to do a multi-floor real wood flooring project. Removing the carpet in…read moresome areas in the middle of wood flooring and replace it with real oak and finally staining it. After a couple of discussions, the project was finalized and just ended last week. Mike and his team, one for laying the wood down and the other for sanding and staining were great. Attentive, detail oriented and on time on the start and the finish. We did a design to ensure the new part is a bit darker to create the contrast, and they did a great job. I'd highly recommend Mike and his team.

Hard to believe this place is still in business if my experience is typical.. Trying to get quotes…read morefor hardwood floor refinish - went on their website and requested quote - no reply.. Next day called store and left message - no reply.. next day called and left message second time - asked if they were still in business - following day got a call from someone who's area code was not familiar - said someone would call me. Someone DID call me - rudely asked "what do you want!!" - said someone else would call to schedule appointment (Ain't heard back).. Called Jordans flooring in Martinsburg and had appointment in 23 minutes.. If you call Tripps and get a message saying they are busy helping another customer, just call Jordans cuz you'll never hear back from Tripps!!! Poor business..

Tripp's recently removed some ancient carpet from two rooms on our main floor, replaced it with 3"…read morered oak planks to match our existing hardwood floors, and then refinished everything. It all looks beautiful. Travis and Ethan were punctual, nice, helpful, knew everything, and really did a great job. I'm so pleased that I've now hired Tripp's to remove the old carpet from our basement and redo the whole space in vinyl laminate. Can't wait to see how great it will look and how much it will improve and update our lower level. Kenny was super helpful in educating me about LVPs- great service. Michael is so nice.

I had a bathroom remodel back in 2021 - 2022. I removed a shower and jacuzzi tub and replaced with…read morea larger shower with tile/grout as well as new flooring. The job was scheduled to done in one but ended up being four months. Below are major and minor shortcomings I experienced during the project: - One of the tile guys (contractors hired by Mountaineer) over hungover and admitted to my wife he had partied the night before. - The tile guys did not finish the tiling, (did not do side and back of a knee-wall) which forced a Mountaineer employee to come out. He did the best he could, but he is not a tile expert. - A wall outlet was installed upside down and not flush with the wall, which is a no-brainer. - Initially the shower arm was not straight and visibly angled to the right, which I had to point out to the workers to fix - another no-brainer. - The stain in ceiling that I reported from the toilet removal took over three weeks before someone came out to look at. - A Mountaineer employee who initially came out to repair the ceiling stain and adjust the crooked shower faucet handle did a horrible job as he initially set the faucet handle so it looked straight, but it was so loose it would have fallen off after the first use. When I pointed that out to him, he was not happy and said it could not be adjusted better. However, later that day, a second Mountaineer employee out who was able to satisfactory do the work that first employee could not do. - The height of the glass was discussed when the glass people (came out to measure. I specifically said I wanted the taller glass option to match the higher tile that was installed. When the glass guys (contractors hired by Mountaineer) came out to install, one of them admitted to me that the glass size written on the work order was originally 76 inches but was cross out and 72 inches written in its place (someone at Mountaineer made that change without my knowledge. - When my wife and I initially came out to Mountaineer to get the project started, we were told all glass used by your company was 3/8 inch thick all around. However, the glass that originally was delivered was only 1/4 inch thick (glass wall) on top of it being shorter than promised and had to be reordered. - The glass guys were scheduled and rescheduled to come out a total of five time before the work was actually completed. Various issues included glass parts not being ordered, glass not ordered to size promised, weather/schedule conflicts. - Last but not least, when the old jacuzzi tub was being taken out of the house, it got dropped on the bare hardwood floor leaving a deep gouge. Now, the reason I am doing a Yelp review nearly four years later is because a few months ago back spots started to appear in the grout on the floor. These black spots could not be scrubbed out. They appeared to be under the grout. The grout also appeared to be thinning out. I decided it might be best to have the shower re-grouted. I hired a knowledgeable contractor. When he dug out the old grout on the shower floor, he discovered there were a lot of "soft" areas. The shower floor was never sealed properly and allowed water to seep in. Additionally, as he was digging out some of the grout on the walls, he discovered grout was evenly filled in. Some areas of grout were only 1/16 of an inch thick with a large empty space behind. Lastly, when the shower was installed, we were told the grout never needed resealing as the sealant in the high-quality grout I was promised was used (Spectralock), was already mixed into the grout. The contractor I hired to fix Mountaineer's shoddy job said that was untrue. He recommended applying sealant every 3 - 5 years. In hindsight, I don't believe a high-quality grout was ever used. I would not recommend Mountaineer for any remodeling job.

We had both of our bathrooms renovated by this company and had a fantastic experience! Ben DeOms…read morekept in constant touch with us regarding timelines, expectations, scheduling, etc. The work crews were polite and efficient, and cleaned up after themselves every day in such a way that we barely knew they had been there. The finished products are spectacular! I recommend this company to EVERYONE!

Great communication, fair pricing and quality work installing and finishing hardwood floors. Would…read morerecommend!

Larry has done good work for us on at least three occasions. We had one bad experience, which I…read morethink was due to personal issues with Larry and his family or business. That time, he stood us up on first scheduled day (no show, no call), and it took another 9 days until he actually came. But he did a fine job. I thnk he is back on track now, and would recommend his work.

Billy and his crew did an outstanding job painting our kitchen and fixing an issue with a bedroom…read moredoor jamb. The work was done at a great price, and the quality was excellent. If we had any questions or concerns, Billy and his team were right there for us. Recommended!

B&M is great. they painted our downstairs kitchen, family room, hallway stairway and upstairs…read morefoyer. Great job!

They left behind a lot a scrap and clean-up after installing, which is not the norm. The carpet is…read morenot bad quality for the price.

We recently had them replace our three bedrooms with hardwood flooring to match our existing…read morehardwood floors. They were excellent to work with throughout the entire project. Their pre-purchase services were very professional and knowledgeable. To our great satisfaction, the installation team (Jonas, Jose and Ellis) was exceptional. They approached our home as though it were their home. They were experienced, knowledgeable, and professional in all aspects. They had high standards of excellence in their work and the floors are excellent. The owner, John Norton came to our home to assess our complete satisfaction with the project. They gave us 5 Star Service! Thanks!

Lucia is an absolute gem to work with. The level of care she shows for the customers she works with…read moreis unmatched. She is always thorough and makes every effort to explain things with care. I can't sing her praises enough!

Manor Works recently painted the interior and exterior of my house. Each crew was easy to work with…read more- they provided daily progress updates, answered all of my questions and completed the work on schedule and within the estimate. Each crew member was very skilled in their craft and focused on the details, it really was a pleasure to watch. Manor works exceeded my expectations and I would definitely recommend them.

Sabrina was very helpful and answered all my questions. Although, ultimately, Ellington Pro was…read moreunable to help with what I need, they provided valuable information on where to go. I definitely recommend them! Thank you, Sabrina!!

We couldn't be happier with Geremey at Ellingwood Pro. We needed a short-notice inspection on a…read moreproperty and Geremey didn't hesitate to work us into his schedule. His inspection was incredibly detailed; he was able to work through the many challenges of an older house and give us the information we needed to really understand the property. He'd prepared his written report as he went so we had the finished product in our hands later that same evening. Great service! We would absolutely go to him again. Highly recommended!