We can't offer a more highly recommended team than the one at Flagstaff Nissan. On the first day…read moreof an 8 day trip from Tucson to Colorado our car's transmission gave out on the demanding hills between Sedona and Flagstaff... in over 100-degree heat!! We were lucky that our car could limp to the safety of the Flagstaff Nissan lot. We were greeted by the capable hands of the team there. Javin in the Service department gave us unprecedented attention and guidance through the options. Their first service appointment was a week out, but Javin was able to get our car looked at ahead of schedule. They confirmed that the transmission had died. Given the age of our beloved Nissan Sentra, it made financial sense to put it to rest and get another vehicle. Amazing Jefferson of the Sales team assisted us by shipping what had been left behind in the car and helped us through the sale/transition of the title to Flagstaff Nissan. As said above - I trust this Team. I must also say that our late Nissan served us well for many years and retained an amazing 37 mpg city and 43+ mpg highway throughout its life.

We have bought multiple vehicles from this dealership. We feel like our car buying process has not…read morebeen as great as it was in years past, we still enjoy Nissan vehicles and servicing them here. Also, the lady in service, Maggie, is fantastic and we always enjoy our interactions with her!

Extremely rude service. Went in to get a quote and ask some questions with so many auto places in…read moretown. There was one guy in the shop and he was too busy to even help me. The guy wouldn't even tell me if he was the owner or not. I will not be taking my business here!

We always take our cars to Specialty Automotive. Steve is very knowledgeable and honest. He has…read moresaved us a lot of money over the dealerships. We recommend with 5 stars.

My power steering pump was burnt up. I am keeping my truck indefinitely so I bought brand new power…read moresteering pump and all new lines from Napa ($550) and a case of OEM fluid from Ford. I told Reggie I wanted the old fluid flushed out before the new parts were installed. Reggie said no problem and quoted me 2 hours verbally. 4 hours into the job I checked in with the "mechanic" all the new parts except one line are installed and my case of fluid is not even opened. I lost my temper. The mechanic told me to talk to Reggie. Reggie tried to lie to me but I lost my temper. Reggie had his mechanic not replace the final line and leave the old fluid in. $444 charged. Reggie told me he did that because I was a toxic individual and had mental problems. I have problems with people wrecking my truck and charging hundreds of dollars. On the way home the odor of burnt fluid was so bad I had to pull over to make sure my motor was not on fire. Avoid this shop.

If you need work on your car take it here…read more Reg is an honest and honorable man. He probably won't be the cheapest, but he does quality work and won't make up problems. You will get a fair days work for a fair days pay. It is that simple and you will be happy when you leave. He does work on my car and it runs like new, looks like new and is well taken care of and it has 262,000 miles on it. I need new shocks, plugs, struts etc. after these many miles. I will drive 190 miles to get this done by a pro. George Kersten

Put new tires on my Subaru outback and awesome service as always! Feels so good to know I have a…read moresolid place to get my car fixed! Thank you Tanner, Justin Kevin, Don, and Ron!!

BIG misdiagnoses! Our car didn't need new front struts after all. Unfortunately I paid before…read moretesting the car on that purchase. Their misdiagnoses left us with $918.94 less in the bank to help our family get through a hard time. Ron, the shop owner still hasn't refunded us for the mistake. Went to a different shop to get the real problem fixed - the front sway bar bushing.

Kurt and his staff over there did an amazingly good deed for us today! I own a small fleet of…read moreCampervans, and one of my renters was near Meteor Crater, but the heat stopped working in the middle of the winter, and we needed to get him taken care of quickly. Kurt was able to get the heat operational again in the Campervan quickly, and get my renter back on the road in just a few minutes. He wouldn't even accept payment for the repair! Absolutely high-level of integrity, and will ABSOLUTELY be recommending and using Auto Tech Pros in the future because of it. I highly recommend them! Kevin and Derek from RVRental-Phoenix.com

Dropped of my recently purchased '71 Jeepster Commando with Kirk, Wes and team. They transformed it…read morefrom something that barely ran into a smooth running classic. Kirk is a no B.S. sort of guys that knows his sh%^, and is a fair business man. I look forwards to a long ongoing relationship with this shop, as I transform this Jeepster back to it's former state.

The least accommodating people I've ever encountered. The…read moredrivers at this establishment are where the stereo type grease monkey comes from. Definitely not a service first culture. They understand when you contact them you're in a compromising position as they have the market cornered in this area. They take full advantage of others and their unfortunate situations. (car/truck accidents). The worst part is they seem to enjoy that you're compromised.

Reminiscing about last Christmastime, when our son drove out from California to visit us here in…read moreWilliams, AZ in his Tesla. He lost his charge in Seligman (45 miles away) and Murphy's saved our Christmas experience and towed him here to Williams in the middle of the night. Incredibly efficient, kind and caring! Good people, highly recommend!!

Courteous, accomplished and professional is everything you need to know about Latham's Collision…read moreSpecialists. They are highly qualified to get the job done right the first time! I totally recommend you bring your vehicle to them! One very happy customer!

My car damage was a result of a hit and run. Thankfully their were witnesses who got a plate. Not…read moreonly did the responsible party hit my car, he almost hit the 2 witnesses and then fled the scene. The folks at Latham's did an outstanding job on my car. I am most impressed. The workmanship was A+. I had always heard they did excellent work. Now I have had my own personal experience. Thanks to everyone at Latham's , you guys rock!!!

I had some issues with my trucks fuel sending unit, I talked to andy about him doing the repair and…read moredoing some upgrades to my truck while it was In his shop. I gave him a $2,000 deposit he told me truck would be completed that next weekend. I got a rental car. Andy finally finished the fuel sending unit after 10 days, but said he would do the upgrades at a later date on a friday/Saturday. He has spent the next 4 months dodging my calls and lying to me. I had given up on him doing the upgrades and just wanted to get my parts I had paid a deposit on... he dodged me evertime i was traveling through and could pick up the parts. He then offered a refund on my deposit two and a half weeks ago and said he had mailed it I am still waiting and when i do get ahold of Andy he never gets back to me. I have never dealt with a more dishonest business or individual. I would stay away from this business, and definitely dont give him any money for a deposit, you will never see the work or the money again

This guy owes me $1200.00 for a supposedly transmission, my truck needed. He not only says he's…read morekeeping my deposit , but the tranNY was not even the problem. He could have stung me for another $4800.00. Just for the tranny. All told around $8,800. I had it towed away , at my expense. My 2001 Dodge diesel is running fine. Differential fluid change, pint of tranny fluid , cclutch replaced. Trfuck got a 50 point inspection. Total $1208.12 36 k warranty Jim Mallett Formerly of Tucson This creep Andy I am reporting to the. Attorney Generals office. I'm a senior on a fixed income. TURNS OUT HE HAS BURNED LOTS OF PEOPLE... BUT A SENIOR. .SHAME ON THIS CON. FORGOT : He had my truck for 41 days. Mechanic in Cottonwood said : Nobody touched the tranny, see the mud on this label. Oil on bolts. This was NEVER inspected. STAY AWAY ! FROM ANY AND ALL BUSINESS IN FLAGSTAFF, EXCEPT NAPA AUTO PARTS. Also COCONINNO AUTO REPAIR . Pat gave me very very good advice. He was too busy to do my work. Busy because he's a good honest business man. If it's High Mountain or Andy's diesel repair....run