Very happy with these guys. Timely service, Great…read morecommunication and very good quality work. I was impressed with my interaction with everyone from the estimator, office staff and project manager. Especially loved Yuri and Tim! Every time I had a question they answered it. If you have a need on water damage restoration or fire damage restoration, these are your guys in San Antonio area.

They were quick to answer our call and did a thorough job. They cleaned everything before they…read moreleft. Tim did a great job and it's nice to see the second generation mastering the business.

The Force is strong with J.C. Enriquez Plumbing!…read more Seth (clearly a Jedi Master) and his hobbit-sized apprentice came to the rescue when my water heater gave up like a stormtrooper in a blaster fight. They replaced it fast and installed a NuoH2O no-salt softener--because San Antonio water is harder than carbonite. They gave me the right info from the start, showed up on time, and worked like true pros. Now my water flows smoother than the Millennium Falcon in hyperspace. Highly recommend this legendary duo. May your pipes be forever leak-free!

We spent more than $35,000 with JC Enriquez within just a few months, including over $4,000 for…read morefour new toilet installations and more than $30,000 for a bathroom remodel caused by a plumbing issue. The remodel took over six weeks, and during that time we were displaced from our bedroom and had to move into a spare room upstairs. Recently, I noticed the caulk around the bathtub seal was coming up. It took more than two weeks for someone to come out, and the repair itself took only about five minutes. Instead of handling it as a courtesy, I was told the work had been installed in January 2024, the warranty was only for two years, and I was a few months outside the warranty period, so technically I should be charged got a $150 service call. While he were here, one of the toilets they had installed also needed a very minor adjustment inside the tank. Again, I was told I was just outside the warranty period and would have to pay over $150 for a service call for what was essentially a two-minute fix. I understand that labor is not free, and I respect that service companies have to charge for their time. However, after spending nearly $40,000 with this company, I expected at least a little courtesy and goodwill for such small, quick adjustments. Instead, I was met with a rude attitude and a complete unwillingness to help unless I paid another service charge. My biggest issue is not just the warranty cutoff. It is the lack of professionalism, courtesy, and customer care after we spent so much money with them. The experience felt very transactional: take the money, then refuse to stand behind the work in any reasonable way once the big project was done. Based on our experience, I would not use this company again, and I would strongly encourage others to be cautious. Get every warranty term in writing, keep all documentation, and be prepared for them to request proof and charge service fees even for very minor issues. Or just avoid them all together and don't do business with them. Buyer beware.

Had an incident with some water damage I called drysmart/buildsmart based on 1 review that was 5…read morestars they came sameday had fans and humidifiers set up said it would take 3-7 days to dry out came on day 7 I think I waited 1 week for the to come out with the buildsmart end of the business and fixed m bathroom and kitchen in 2 days. If I had any issue it was lack of communication after the fans were placed but to be fair they did say 3 to 7 days and I did start calling on day 5 so maybe that's my issue and not an everybody thing great work done quickly and efficiently all you can ask for !!!

Jason was so helpful walking me through his observation, though I had not even offered for them to…read moredo the job.

We could not be more pleased with the service we received! Our washer flooded the living room and…read morebedroom area of our house and we were desperate for someone who could help us navigate our first major homeowners insurance claim and provide a great result. The whole team was awesome, communicative, and friendly throughout the whole process. We would definitely recommend to anyone looking for quality work! Not only did they do great work, coordinate great repair work, etc. but ALSO they handled all the insurance processes with ease! THANK YOU SO MUCH!

This place is on time, knowledgeable and holds up to a five star review. The business is very…read morehonest and trustworthy. Once this job is completed. I'm hiring them again and possibly my bro in law. Again excellent experience!!!

They're the epitome of restorative services because 1.they respond immediately 2. They're super…read moreefficient and pay attention to everything as if they owned the place. Sam and Matt and Sebastian were helping me to get my house back to one hundred percent.I endured a fire in a bedroom from Amazon defective product. I had to move out for 2.5 months. The stressful time was made worse because USAA had so many fires in JANUARY 2024. I was placed on the back burner by USAA and that was impacting my ability to get my house completely done. The checks from USAA didn't go to penny Mac directly but it was overnighted to a service center and signed off and overnighted to me. This was added time. At the end of two plus months Sam put my house back just as it had been from the get go. The Red Cross also deserved a shout out for helping me financially and they helped me get through several weeks of "limbo". Thanks once again Restoration by Elite, I'm very much enjoying my peaceful abode..

Sam was super helpful! Explained everything from the insurance side to the actual repair process…read more His team was professional and started work very quickly around our schedule and even worked with the adjuster and insurance team so that we didn't have to do much of anything. Highly recommend!

The company is deceptive when they start the job and they overcharge…read more They start the job with an iPad they hold and ask you to "sign here" and "sign here", etc. we need your approval to get the job started - nothing about what you are actually signing while your house has water damage and you are in crisis because this has never happened to you before - a little predatory in my opinion. Be careful what you are signing and take the iPad from their hands and READ EVERYTHING carefully. They overcharge, their pricing is not based on the region, it is whatever they want to charge. Did they do the work, yes. Was I satisfied with the work, yes. Did they try to put a lein on my house, also yes.

Worst experience EVER with a company. So bad that we tried to FIRE them halfway thru but USAA…read morewouldn't let us without it being an even BIGGER nightmare than we were already going through so we just had to keep going. Horrible communication! Never on time. Like HOURS late. OR just never showed up at all. Never a phone call. I went outside to walk my dog one morning and they are sitting outside my house!! They weren't even supposed to be there that day! Freaking make up your mind. Are you showing up or not. It was honestly just laughable. My husband and I didn't know what the heck was going on at this point. This was when we called USAA to try to fire them. After this god awful experience was over and I signed all the documents saying EVERYTHING was completely done.....they come back trying to nail us for $700. Our insurance said it was a BOGUS charge and we are not liable for it. My advice? Go with ANYONE else! If you go with these guys, record every conversation.

They came out super fast after another company fell through. I cannot even explain how quiet the…read moreworkers were, I was in shock seriously I work from home and I feel like I made more noise than them. They also covered the flooring and cleaned up prior to leaving for the day will definitely hire Arjun again for my next job

This company did an incredible job in replacing our roof. Truly exceptional craftsmanship. The…read morewhole process with them is amazing from start to finish. Their communication is excellent there are never any surprises,

The company made it right and gave us a $100 refund. Thank you. Still a little expensive but they…read moredid fix our issue and we're grateful.

Arrived on time; quick, prompt, professional service. The plumber was quite knowledgeable about the…read moreproblem at hand.

He is the worst!!!! Took a lot of $ from my husband and never even began the work. On top of doing…read morethat my husband had just lost his 14yr old daughter to cancer and not 1 heart felt moment from Marcelino. He even called the cops on me for showing up at my own house to check on the work that was not getting done. He has scammed more than 15 people that I know of. He is the worst there could ever be. He uses address that are abandoned. Trust me I've checked every 1 of them out. If anybody has been a victim or have information on Marcelino please contact me. I do have other people getting together to take legal action who were also victims. Please contact me. We were also in this same situation. I'm trying to get whoever I can get together. Plz email me tracyloyola0401@yahoo.com. Or contact me directly.plz

Mark is great. He was courteous, quick, and clean. Explained why I had the problem, gave solutions…read moreto ensure the cracks wouldn't return anytime soon, and showed me how to do texture so I could DIY. Definitely using this company again!!!!

Rick and Ernest were sent out to begin the mitigation and demo process of a water leak. They both…read moresearched diligently and identified the specific area of the water leak prior to the plumber's arrival. Once the plumbers came and repaired the leak, Rick and Ernest got to work removing the damaged flooring and kitchen cabinets. They kept us up to date throughout the entire process and they were pleasant and professional throughout. They were heads and shoulders above the other mitigation/demo company we used to deal with another water leak that happened 1 1/2 years prior to this incident. Rytech of San Antonio (Rick and Ernest) are the best in the business in San Antonio!

From the owner: Rytech Restoration of San Antonio provides 24/7/365 emergency service by certified technicians…read moretrained to get residential homes and commercial properties back to normal efficiently and fast! Our local experts utilize advanced detection devices to minimize demolition and industrial-grade equipment to rapidly dry water and fire damage and prevent mold growth. We specialize in water damage restoration repair, fire damage cleanup, mold removal, mold remediation, decontamination, and flood damage cleanup services. Live specialists are standing by, ready to answer your questions and dispatch a Rytech tech to your door. Schedule an inspection today