I HATE going to the dentist, my whole life. I was lucky enough to find this practice about 4-5…read moreyears ago. The entire front desk staff, supportive staff and Dr. Dang are absolutely fantastic. I can text/email easily. They are great with booking appointments in advance and sending reminders. Dr. Dang has the lightest touch and is so kind, he remembers personal things you've told him. Him and all his staff are so positive and kind and never judgmental. I've referred a couple friends, their families and finally converted my husband over. So grateful and lucky, I think they've actually won Yelp awards for best local dentist in the area too!

They have a new dentist. I no longer go there. Found one closer to the house. I didn't even know…read morethe former dentist went too. He prob retired, but nothing was ever said, just one day, someone new.

What should have been a simple cavity filling turned into a frustrating series of visits. During…read morethe first appointment, Dr. Tapang did not use the standard blue bite-check paper and was unusually rough throughout the procedure. He also accidentally got filling material on a neighboring tooth, which caused them to stick together--this was corrected with a great deal of pressure and discomfort. When I expressed that the tooth still felt rough, my concern was brushed off. At the second visit, he finally used the bite-check paper but seemed rushed and dismissive. The tooth continued to hurt afterward. It wasn't until the third visit that he took an X-ray, adjusted the filling properly, and explained things more clearly. Still, instead of acknowledging the earlier issues, he implied that I might be overly sensitive. To make matters worse, the office rescheduled my routine cleaning five times--and my mother's appointments three times--with little apology or consideration for our time. I'm sharing this as a heads-up for others, especially those who are soft spoken or trusting, to advocate for themselves and seek care where they feel respected and heard.

If you need more than a dental cleaning. DO NOT COME HERE! YOU WILL REGRET IT! Dr. Topang has a…read morefriendly demeanor, however not sure if it's his age. My experience is he is very careless, negligent or/and just plain incompetent. In addition, I have worked with his other dental assistants and one in particular do not recall her name was VERY INCOMPETENT. She did not test my tooth for balance or made any adjustments. I complained immediately and her response "...just give it some time to get used to..." PROS: Best dental hygienists I ever had experienced. Good Customer Service Staff Friendly Dental Assistants are friendly however some appear incompetent as well

I've been to four appointments at this dental office, and every single one has been a pleasant…read moreexperience. The front desk staff does change from visit to visit, so you may not always see the same person who helped you previously, but everyone I've encountered has been amazing. If you value transparency, just ask. I started with a consultation, we discussed a treatment plan, and I received a detailed quote. Perfect. As I followed the plan through my fourth appointment, I asked for an updated printout outlining my remaining treatment and the expected costs for each visit. The dental assistant reviewed a change in my estimate and explained that the additional treatment may or may not be necessary, but it was better to have it included than be caught off guard later. I appreciated the honesty. She also offered to submit everything to my insurance for processing. Do you, boo! From my experience, this office is exceptional. I've arrived on time for every appointment, checked in, paid my portion upfront, and typically waited only 5-10 minutes before being called back. The X-ray technician is incredibly sweet. The hygienist is wonderful, she takes her time and thoroughly examines your teeth. Dr. Gaddis and her dental assistant were extremely careful during my tooth extraction. The moment I felt uncomfortable, they paused to check on me and make sure I was okay. What really prompted me to leave this review happened today. I stopped by because I had been losing sleep, worried that one of my stitches had come loose after my extraction. There were three staff members at the front desk, and the dental assistant who helped with my procedure came out as well. Every single one of them reassured me that it was completely normal after a couple of days. I felt a little silly asking, but they listened without judgment and even asked whether the area was still hurting. When I told them it was still tender, they reassured me that was normal too. This dental office healed a part of the 16-year-old version of me that had a traumatic experience getting my wisdom teeth removed. Their patience, compassion, transparency, and genuine care have completely changed the way I feel about going to the dentist. Thank you for making what used to be a stressful experience feel safe again.

I have been a customer over the years because its so close to home and I always need dental work. I…read morehave mixed interactions with the front staff and being able to schedule exams and cleanings the same day. The hygienist are good and people who take the xrays has been positive. Recently the customer service in the front was so horrible while I was checking in for my appointment I ended up canceling it due to the attitude. The employee was rude and had me call my dental benefits and waste my time to confirm what I already said. After being frustrated and going back and forth in-person with the front lady (same day as the appointment) she said she would waive the fee but I would get billed in the mail and have to deal with insurance on my own and contact my HR. Not once did she reach out to insurance and I was never asked any of these questions prior to the appointment. I asked her about information for the year and she was not very unhelpful so I just canceled. When I left I called my insurance myself and then called back and was put on hold for a while(again wasting my time). I communicated to her I was correct. She was extremely rude calling me Miss. (First Name) every time she spoke to me and kept saying per our conversation and changing the wording repeating herself. I just got tired of wasting my time and told her I wanted to speak to her manager about how rude she is and the customer service not provided. She said her manager left and everything was recorded in a weird tone. I asked her what that meant because I was in person prior and really that sounded just weird in general to say I was recorded in a dental office. I told her that is good her service is recorded and I wanted to speak to the Dentist. I have been a patient for some years and spend thousands of dollars there and the service should be better. She said she would notify the Dentist. After some time I get a call and it's the same lady I just spoke to! She called back rudely requesting information from my discussion with my dental provider. I told her I didn't want to talk to her but the Dentist about her service because I would hope she is unaware of how she treats her customers. The lady said she would tell the Dentist something else and I couldn't talk to the dentist unless I provided more information. Who knows what she communicated, so I messaged the office about making a complaint and no followup so far. My husband used to go to this dentist and got frustrated arguing with another front rude lady that used to work there so he found another one. It was an I told you so conversation from him. The staff at the front are the first line of contact and if they have issues with customer service and communication I'm going somewhere else. I pay way too much on my teeth to be treated that way.

What should have been a simple cavity filling turned into a frustrating series of visits. During…read morethe first appointment, Dr. Tapang did not use the standard blue bite-check paper and was unusually rough throughout the procedure. He also accidentally got filling material on a neighboring tooth, which caused them to stick together--he corrected it with a great deal of pressure and discomfort. When I expressed that the tooth still felt rough, my concern was brushed off. At the second visit, he finally used the bite-check paper but seemed rushed and dismissive. The tooth continued to hurt afterward. It wasn't until the third visit that he took an X-ray, adjusted the filling properly, and explained things more clearly. Still, instead of acknowledging the earlier issues, he implied that I might be overly sensitive. To make matters worse, the office rescheduled my routine cleaning five times--and my mother's appointments three times--with little apology or consideration for our time. I'm sharing this as a heads-up for others, especially those who are soft spoken or trusting, to advocate for themselves and seek care where they feel respected and heard.

Excellent care. Staff is very friendly and helpful. Top notch dentist. I would recommend him to…read moreeveryone.

Helped me find the provider I needed and who I've been with for 7 years. Easy website to find in…read morenetwork providers that's close to my home or work.

I wish I could give a negative 5 rating because they sell insurance that has no providers. I spent…read more4 hours trying to find a provider in network for an endodontist within 2 hours drive of me anywhere. There is nobody that takes Delta care HMO even though I've been paying all year for that insurance. It should be an illegal crime to sell insurance that has no providers. In addition to the search that I posted below, I have a stack of papers of almost a dozen places. I called to try to get service that was listed that they take Delta care, but they actually do not take Delta Care.

Just wanted to note that I had another great experience at Sunahara Smiles…read more Lori (hope the spelling is correct) is the best front office person ever- always a friendly face and a top notch pro. My dental assistant, Kevin (also known as Conan), is such a pleasure to be around - super professional and polite. He always makes me feel at ease. Dr Kimi is of course, a wonderful dentist. She is clearly an expert at her craft. I encourage you to patronize this office if you're looking for expert care and want to be around friendly and professional people. This is a world class operation.

First of all, the lone 1 star review is trippin'. I know who they are and they have constantly been…read morerude and entitled to staff for no real reason other than they're just miserable. Ignore their review. Moving right along... I have seen A LOT of dentists in my lifetime and it's been at least 15 years since I actually had a GOOD dentist. Everyone since that has royally messed up my teeth and done shotty work and were rough as heck. I had lost faith in dentists and began avoiding them. But my most recent crown came unsealed (thanks to my last nepo dentist) and I had no choice. So I looked around and found Beams. They had decent reviews so I thought fine. I am SO glad I chose Beams!!! Dr. Kimi is AWESOME!!!!! She is so very kind, patient, and most importantly does AMAZING work!!! She is super gentle and she always answers my annoyingly curious questions. The hygienists are also all so very kind and friendly also patient and willing to answer questions. And the staff is so very welcoming! They remembered who I was after the first visit and greeted me by name when I came in for my second visit. Everyone is so beyond warm and welcoming and it feels like the old days where the dentist felt like family. They also have state of the art technology like this contraption that scans of your mouth and creates 3D renders of your teeth and everything going on in them and the dentist can mess with the images on a touch screen. Like what?!?! I'd never ever seen anything like that! I have now been to Beams several times and I never leave disappointed. I absolutely LOVE it here. OH and I also love how you can communicate through text! I rarely have time to make or take calls these days so text is beyond convenient and the way of the modern world. Honestly, the only negative mark towards Beams is their non-mobile friendly website . PLEASE update the website! lol. Overall, Beams is top of the line as far as I'm concerned and I hope they and Dr. Kimi especially stick around for a long time!

Let me start out by saying I Love Gold River Smiles dentistry, they're always so accommodating and…read moretake the time to make sure that not only our children are comfortable but that as the parents are also at ease and fully aware of the process they need to go through for the best results. Both of my toddlers come here for their dental work and today my daughter Mia (age 3) is having a dental surgery, needless to say everything went smooth and according to plan as always with this dentistry. I Highly recommend Gold River Smiles to any parents who are looking for a Great pediatric dentistry! I also wanted to specifically acknowledge Tatyana and let everyone know how great she is with the children and keeping their minds worry free (from blowing up balloons to feeding the fish or turtles) She also makes sure to keep us the parents updated on what's happening throughout the surgery. We highly appreciate you're genuinely great customer service and it doesn't go unnoticed.

Three family members including me have been going to Dr. Nima for the past three years. We've all…read morehad different dental issues to work through--Invisalign for one, adult wisdom tooth removal and bite problems for another, and for me, a cosmetic makeover of my front teeth. For all of us, the experience has been amazing. Dr Nima is an incredibly skilled dentist with a great, patient temperament and a desire to do everything in the best possible way. His staff -- from the front desk to the assistants, hygienists and specialists -- is knowledgeable, kind, and friendly. Of all the dentist offices I've been treated in, Gold River Smiles is the best.

These people GET IT!! They have a clean and professional office, and their staff is AMAZING and…read moretruly has a heart for people with exceptional needs. I have to say Dr. Soltani surprised me when I thanked him for his commitment to our IDD community and he said, "This is also my community" those words are meaningful and evidenced by his many years of committed service

I chose this dental office because of their claims to help patients with dental anxiety, positive…read morereviews, and convenient location, but my experience was anything but positive. At my first visit for a painful tooth, they took numerous X-rays with almost no explanation or communication. The dentist eventually came in, briefly told me what needed to be done, and I was sent off with antibiotics. No X-rays shown, no real discussion. During the root canal, despite explaining my anxiety and mild claustrophobia, they tried to force in an oversized plastic piece without a word. When I couldn't tolerate it, they only then tried a less massive option. The chair was reclined so far that my head was below my hips, which made the experience even more stressful. I was left hanging like that for nearly two hours without a break to sit up. Later, no aftercare instructions were provided. The billing was just as frustrating. Because of an error on the claims form, the insurance sent the reimbursement check to me instead of the office. When I brought in the payment, the office manager was defensive and rude, blaming the insurance despite it clearly being their mistake. A few days later, I received the exact same payment request again, despite already having paid, and with proof of payment. Not sure, what goes on in their office, but it seems pretty disorganized to me. I really wanted to like this place, but this was one of the worst dental experiences I've had. I won't be back.

I had been suffering from headaches and teeth and gum pain from Tmj disorder so I went in for…read moretreatments. I am happy to say that the treatments have so far been very effective. The staff and dentist are also very friendly

The staff is always friendly and eager to help. I like being able to get appointments that are…read moreconvenient for me and they are close by.

The whole staff was so nice and kind .I enjoyed the experience ,my appointment was super quick much…read morebetter then other dental offices.

Nice dentists & staff but tired of appointments being auto rescheduled to a time when I can't make…read moreit. Then I need to make a new appointment which is several months out so my kid goes 10 months without a cleaning. This happened a LOT when they first opened & is seems to be happening again.