I rarely leave reviews, but my experience with Reliable Hardware and Steel was beyond disappointing…read morefrom start to finish. In February 2026, I came in and met with William about building custom standing marquee frames for my business. He drew up plans and told me they could make adjustable frames that would hold my marquee letters and numbers. After several days with no follow-up, I had to repeatedly call and leave messages before someone finally called back and apologized. I returned to the shop and William admitted he had forgotten about the project and had misplaced the original drawings. We went over everything again from scratch, and he even brought in another senior welder to discuss ideas and create a mock-up to make sure the final product would work correctly. I made it extremely clear that these frames were needed for booked events, including the Sonoma County Cheese Festival on March 21st. I was assured multiple times that the project would be completed in time. I was also told the work should only take a few hours plus material prep, so the pricing discussion sounded reasonable at first. At their request, I brought in my marquee numbers so they could properly mock up the frame and ensure everything fit correctly. After dropping them off, communication once again completely disappeared. I called multiple times trying to get updates and eventually stopped expecting responses because of how poorly communication had already gone. Over a month later, long after the deadline had passed and after I had already been forced to look for other solutions for my clients, they finally called me to come see the frame. The frame itself was rusty, had water inside it, and the quoted price ended up being around $1,150 for ONE frame -- far higher than what had originally been discussed. What upset me even more was the condition of my marquee numbers when they returned them. They were dropped off in excellent condition, freshly painted, and barely used. When I got them back, they were filthy, stained, covered in rust residue, and appeared to have been left sitting in water. The wooden bases were compromised and now require repairs and repainting before I can even rent them out again. As a small business owner, this cost me time, money, missed opportunities, and damage to equipment I worked hard to build. To make things worse, after I declined the frame because of the condition and pricing, the interaction became hostile. Instead of handling the situation professionally, I was told to "get the fuck out of my shop," followed by additional insults from management. The lack of communication, missed deadlines, poor care of customer property, and unprofessional behavior made this one of the worst business experiences I've had.

I use to come here at least once a month for various fabrication needs. I just phoned them about a…read morecurrent project and the guy on the phone was really helpful. This is an excellent supply house for steel and aluminum, plate steel, angle iron, square tube, round stock, expanded metal, barrel hinges you name it they either have it in stock or they'll get it for you. This is a fantastic place for all of your metal and fabrication needs! And they have excellent customer service!!! They've been my go to for 20 years now, and man have they made my life better and easier by always having exactly what I need, or helping me come up with excellent solutions to fix things both at work and at home! I highly recommend this place!!!

We have worked with Dave and his team for almost 7 years. I throw all kinds of requests at them and…read morethey always find a way to go above and beyond both on quality and service. Small family owned shop that will do you right. Very talented outfit. Thanks for all you guys do!

A lot of knowledge The workers were excellent, very courteous and they try to keep the price downread more

I've had this big slab of black walnut for years, meaning to have a dining table made out of it. I…read morefound Fab Worx on Yelp, in my quest to find an artistic steel fabricator to create the design that I had in mind. These artisans exceeded my every expectation & more so! They created an even cooler base for the table than I came up with. I highly recommend Fan Worx for all of your steel or metal design ideas.

My dog grooming tub sprang a small leak and the manufacturer recommended I call a welder to check…read moreit out. Forest was able to come to my shop before we opened and fixed it no problem! I'm so grateful to get more miles out of my tub. Forest came highly recommended to me and I won't be calling anyone else for future metal work.

I have only the highest praise for Rich Fatu who made 3 beautiful custom gates for our deck and…read morepatio. He was very nice, pleasant and easy to work with. He had great suggestions and was efficient--he didn't keep us waiting, but got right to work! His price was more than competitive with other larger companies we spoke with. Highly recommend him!

From the owner: American Welding has been a trusted local mobile welder for over 8 years. There's no job too big,…read moretoo small. Call today to get your free estimate. From metal gates to custom art sculptures.

Easy experience with recycling or selling back metals we had. Drive up, weigh it up, go to the…read morewindow and you're done.

I am building an additional dwelling unit and periodically have a trailer of construction waist…read more The facility is close, efficient, clean, quick, and friendly

I am a floral designer and Manny designed a custom wedding arch for me to use for my weddings. He…read moredid a great job. It is sturdy, breaks down into multiple parts and is easy to transport. It's also super easy to set up without any tools needed. Would definitely recommend his services.

Did a great job on our front fence and gate. They are very easy to work with and show up on time.read more

I also worked for this individual for more than 1-1/2 Months, and NEVER got paid either…read more He had no idea how to complete the project that he had promised to his client, and used me to get it done. I don't think this business-owner is serious about maintaining any sort of positive reputation amongst his fellow Santa Rosans. Let alone amongst his ex-employees. I wouldn't hire him for anything, and I would NEVER work for him again. Este hombre es un perdidor.

I am very angry & disappointed in Scotty Witbrott…read more Just like several others that I read about here in the Yelp Reviews, this friggin' guy hired me to come work for him and never paid me either! After a short time there it became obvious that I was working for a alcoholic. His breath smelled of Fireball Cinnamon whiskey every day after a certain hour. Not long after figuring that out I figured out that my promised wages were never actually going to get to me! After my second week I asked him for a paycheck multiple times and NEVER got ONE check for my labors. I stayed for over a Month before I just bailed. While I was there I also had the chance to see him "in-action". What a goofball. He screwed up 2 separate orders AND overcharged a local neighbor for some left-over scrap. ( WAY over-charged !! ) If you want REAL metalwork or fabrication, or even just a decent price on some materials -- GO SOMEWHERE ELSE..! GO ANYWHERE ELSE..! This guy and his "shop" have earned the title of Worst of Sonoma County among me and my family & freinds. Run and never come back. -Sage.the.Maige

Walker fabricated several metal elements of our outdoor kitchen. Simply state, the results…read moreexceeded our expectations. The level of workmanship and attention to detail was truly extraordinary. Better yet, his pricing is fair, his communication is quick and accurate and the projects were delivered on time and on budget. I have already recommended Walker to friends and they are happy too.

I managed to break an ornate cast iron chair, A Precious Object. My wife was a trooper, and just…read moresaid "oh, well". I promised her a quick fix and went to U tube university to learn to braise. Sigh. A day later... I went online read the reviews for Maxwell Fab. He offered to TIG weld it. 5 hours later I had a perfect job. Walker even painted it. Seriously, I now have a welding, metal fab place.