Malak Jewelers are very fair, so accommodating and hospitable. I love their customer service every…read moretime I've come here and I always recommend them when someone is looking for a reputable jeweler. They have a beautiful selection of fine jewelry, vintage jewelry, and watches. I always enjoy browsing around, and they are very attentive and friendly. Not only can I come here with confidence for purchases that I will love for a lifetime, but I can seek repairs as time passes for pieces that I still cherish and entrust that my pieces will be cared for and treated with care and appreciation.

Sam was very helpful in helping us pick out a ring and also a couple white gold necklaces. Our…read moredaughter's wedding is in a month and we wanted to get a few nice things. They also cut off our wedding bands, which neither of us could get off after over 30 years of marriage, to widen them. We met Mr. Malak and he was very helpful as well. We would definitely recommend shopping here, a beautiful store with a lot of options.

Have been trying to replace my watch"s battery without success even going to the dealer who wanted…read moreto send the watch to NJ to replace the battery!!! The wonderful people at WJ were very helpful replaced the battery within 15 minutes and charged next to nothing and when I asked for help replacing my watch's band they helped me pick one and ordered it for me and when it arrived they advised me NOT to accept it saying it was not to their standards and they will be ordering a better band !!! This kind of service is what makes WJ stands out highly recommend them to everyone!

Very poor communication and follow-up service. High pricing too without similar quality.read more

Very neat store in downtown Monroe for specialty gifts. My wife found great items for a high school…read moregraduate. Highly recommend. Great music playlist playing while you shop too. Go see them!

Great local shop. Easy to find a gift for my wife in here. Ladies are always so helpful and even…read morewilling to wrap the gift for me.

The staff were polite and capable, and the watch bracelet is now installed, but I had a…read moreprocess/communication issue that's worth noting. I brought in a Sinn watch bracelet and was very clear that I only wanted a test fit performed and that I did not want any modification made to the watch or bracelet. Despite that, parts were altered to make it fit, and I was informed only after the fact. To their credit, the watch appears unharmed and the bracelet is secure, but ignoring explicit instructions -- especially on a quality mechanical watch -- is not something I'm comfortable with. I would strongly recommend confirming expectations very clearly before leaving watch work here.

This was my first experience with Kings Jewelry, and I could not be more pleased with the repair to…read moremy wedding ring. The setting was damaged, and the prongs holding one of the accent diamonds was bent. Mr. Pamukci rebuilt the setting and repaired the prong in such a way that I believe it now looks BETTER than it did 32 years ago! He and his lovely wife, Suat, have earned my respect. I will be a repeat customer!

I went to have my watch battery replaced. Amazingly they have a free service and name a charity of…read morethe month to which you can donate, but there was absolutely no pressure. I have a very basic / cheap Timex watch and other places had quoted $15, $20 and even more for a battery replacement......cheaper to get a new watch. I was very impressed by the service, parking and place as a whole and would go back for other needs.

Morrison Smith has ALWAYS been my jewelry store in Charlotte since moving here many years ago…read more They were fabulous! HOWEVER, since Bailey's bought them it is just HORRIBLE! I took several pieces of jewelry in...some for repair, some for appraisals and gold to sell while it was still MS. This was just prior to Bailey's taking over. WELL, today I went to pick up jewelry and it was a disaster! The ring that was supposed to be sized wouldn't go on ANY finger. The rude salesperson (I think her name was Jaclyn 1839) failed to give me $850 credit for gold jewelry that was sold. She acted as though she was doing me a favor. All in all it was a deplorable situation. They are resizing my ring but in the future I'll choose another "fine" jewelry store

Very great service, we're very patient and help me all the way through my repair/cleaningread more

Absolutely fantastic buying experience ! Unmatched service . I look forward to future purchasesread more

Amazing staff. Knowledgeable. Courteous. Professional. Took my grand nephews necklace for a…read morecleaning prior to a christening. They did an outstanding job with a great turnaround time. The presentation box was gorgeous and made for such a great gift. Price was more than reasonable and the service made the trip an excellent experience. I highly recommend.

Brought my wife's ring in for repair, and was quoted 3 weeks. A bit long, but ok. 4 weeks later,…read morethe ring was not ready. It took 6 weeks and they did not call when it was done, I had to call them. The repair job is not great, the ring is noticeably off and not straight. There was to be a resizing to go with the repair. I had brought in a ring that fit my wife perfectly, so I could ensure that the repaired ring was resized correctly. I had a conversation with the man working that the ring needed to be sized down, that it was too big. They resized it up. They lied about resizing it all, claiming they didn't resize it when it has clearly been sized up. The band is now damaged and scratched. When my wife brought it back to point out the error and to get it resized correctly, she was accused of lying. She was told that I had given them the size and they had sized it to that, and it was our fault if it didn't fit. We would have to pay to have it sized again. When my wife pushed that a ring was brought in to be sized the employee got a little hostile with her. They refused to correct their error. There are many jewelers in the area that range from pretty ok to great. Anthony's is not among them. Save yourself the time and money.