Lifesavers. Busted water heater leaking throughout the house. This was assessed, replaced, and up and running in less than six hours. Frank answered a call at 6:15am and was at my house within the hour. Couldn't ask for a more prompt, professional, courteous, work. read more

My garbage disposal stopped working and when I called Gomes, Frank was kind enough to walk me through resetting it. He could have put in a service call (and I would have gladly paid for it), but showing me the simple reset, rather than making a quick buck, speaks highly of how he does business. I'll definitely call again if a need arises. read more

Frank was great. We needed a gas stove hook-up. He was easy to reach, responded to all my questions and showed up when he said that he would! Very happy with the service. Would definitely use his team again. read more

Our 42 year old Peerless steam gas boiler heating system had broken down and I needed a replacement ASAP. Called a few contractors but Frank was by far the most responsive and provided a reasonable estimate for the job. He came out the next day to take a look. Arrived on time as well. After accepting his bid for the work, he got to work the next day in the replacement of the boiler and finished it in a day. After installing the system, some of the connections to the existing piping was not totally secured properly and had steam escaping/minor leaking. I text Frank on Sunday and received a call back quickly to schedule a fix on Monday morning. Monday morning he came on time and got the issue resolved. No more leaks. Thanks Frank for coming in in a pinch and getting the job done. He and his team are respectable and professional. Would call again. read more

I have owned my condo for a little over 2 years and both the summers I've spent here, I have had issues with my central AC. I have had 4 or 5 different companies come out to look at the system and my experience has ranged from them telling me I just need to change the filter (which I do on a regular basis) to telling me I have to replace my entire system (involving a crane and closing down my entire street with police detail for a whole day). I finally called Frank at Gomes Plumbing and Heating and we set up an appointment for the very next day to come out and look at the system. He was able to find the issue in very little time and charged me a fraction of what the others had been trying to charge me. I was so pleased with the work he did and the service I got that I've told all of my friends who are home/condo owners in the area to call Frank! A few months after Frank fixed my AC (which is working wonderfully now!) my garbage disposal broke. Again, Frank was able to come over to fix it the very next day. I would recommend Gomes Plumbing and Heating to absolutely everyone and plan to use Frank for ALL of my plumbing/cooling/heating needs in the future. read more

So...I'm rewriting this review..unfortunately, I would give 5 stars usually but Frank has slipped through a couple of appointments in the last couple of months. He used to respond right away for a job that I called him for but I've gotten a strike 2 of him not returning calls and telling me he can make it to an appointment but cancel at the last minute. I was annoyed at first but he finally called me back. He was never like this before so I was surprised. Good thing about Frank is that he won't just charge you just to show up like the other companies. Later on, he actually explained to me about his situations of why he wasn't able to come through and it was actually legitimate reasons. We all have off days from life consequences, so all in all, he is legitimate, hard worker and charges much less than other pricey places. read more

Called Frank Sunday nite for an HVAC that was blowing lukewarm air. He came Monday morning, diagnosed and fixed the issues very quickly at a low charge. Frank is very professional and very friendly. I highly recommend him for anyone who needs HVAC, heating, or plumbing services. read more

I discovered a major leak under my sink on a Friday night after washing dishes. Luckily it only leaked when I ran water in the sink, so I knew I could wait until Saturday morning to call a plumber. I was sure I would have to pay a premium for Saturday service, but noticed that Mr. Gomes had Saturday hours. I called around 10am, and he said he could be right over. Since I had an appointment at noon, we decided on a 2pm instead. He diagnosed the problem over the phone (rusted out garbage disposal), walked me through getting the model number off the disposal, and said he would pick one up on the way. After arriving promptly at 2pm, he confirmed the problem was the rusted disposal, and they had the new one installed in under about an hour. He also fixed my slightly leaky faucet. The final cost matched his estimate, and he left the area clean. Professional and personable, I will definitely use him again for any plumbing (or heating and cooling) needs. read more

I'm having a hard time writing this because I had such high hopes to get my heat on before winter arrives. But it's not. Frank your a good dude nice guy but my man your helper Gino. Called the guy 4 times told me he would be there never showed or texted back, 4 times!!! Wife was not happy. And happy wife happy life. read more

I had Frank put in a new hot water heater for me about a year ago and everything went fine. So I called him at the end of our kitchen renovation to hook up a new sink and dish washer. As he was finishing up putting in the dishwasher I came over and noticed there were a handful of gouges in our new wood floors. I had put the dish washer on some protective pads but Frank had apparently turned it over on its side, and off of the pads, to hook up some parts. Frank's immediate reaction was to blame my floor finishers, saying there wasn't any polyurethane on it. (Which of course, there was) In the middle of me explaining to him that it doesn't matter how many layers of polyurethane you put on a floor, if you put a major appliance on its side and push it around, it's going to cause damage... Frank completely snapped and shouted at me "Get someone here to fix and I don't charge you a goddamn thing for this!" He then quickly finished up the rest of the job, left debris and dirty pools of water everywhere in my kitchen, and stomped out of my house without saying a word. He did not charge me for the work. So, great... free plumbing; but that's not going to cover the expense of getting those gouges out. And I did not deserve to be screamed at and made to feel unsafe in my own home. When I saw the gouges in the floor I was obviously not happy but was not yelling at him or lecturing him. It was really a span of thirty seconds where he just totally lost control. read more

HONEST, EXCELLENT SERVICE, GREAT PRICES, FLEXIBLE SCHEDULING & COMMITMENT TO THE JOB!! My ejector pump stopped working about a month ago so I called Gomes Plumbing. Frank came out the next day and gave me a free estimate, which actually ended up being the lowest price by far. Other plumbing companies were charging $50 just to come out for an estimate! Frank promptly scheduled an appointment to perform the job, (he arrived ON TIME - how rare for a plumber?) and fixed the problem. I was extremely pleased with the quality of service and his attitude. However, the reason I'm writing this review is not because of that job, but because 4 weeks later my ejector pump stopped working again. I called up Frank and told him I didn't know what was wrong. He came out THE NEXT DAY (without questioning or complaining) to look at the issue and it turned out that it was not even related to the original problem. He fixed the problem without question and didn't even charge for the job. Of course I still paid him something, and it was for the quality service & commitment he provided. I would strongly recommend Gomes Plumbing to anyone in need of a plumber. At a minimum you can give him a call and he'll come out for a free estimate, but I'm sure you'll like his personality and his work won't disappoint you! read more

OK, while I'm writing Yelp reviews tonight, I really need to give Frank an overdue 5-star rating. You never really appreciate a true professional until you've had to deal with a total hack, which I've done. (I am through with home warranty programs that don't give you any say in who provides your service!) I had my house go cold on one of our sub-zero mornings, and after a guy who we used and liked before said he was booked solid for the day, I found Frank on Yelp. He came over within a couple of hours and pinpointed the problem. A couple of weeks later, I noticed a persistent leak from the boiler. Again, I called Frank, and he came by a couple of days later since it was not an emergency. He fixed the issue and was not going to charge me, but I insisted on paying him at least a service fee. Frank is friendly, knowledgeable, fair and responsive. When you call him, you're getting his direct line. I wish I had hired him to install our boiler and central AC instead of the guy I gave 2 stars to. I highly recommend him and will probably have him come back to fix some of the shoddy work that was done previously. read more

Our first floor heat (forced hot water) was not getting above 60 degrees. We called Frank in the morning and he and Manny were at our house by 5:30 pm that day. He did not charge a fee to look at our problem (the other plumbers were used in the past charged $50 or more just to come out). He checked the returns on our boiler and it was running hot, but he could tell that the baseboards were not as hot as they should be. He changed out the old thermostat for a digital one. The first floor is now heating correctly. His price was relatively fair and he did not charge an after hours fee (although it was after 5 pm). We also appreciated using a locally owned (Dorchester) small business. read more

Our first time needing the services of Mr. Gomes was when the second floors hot water heater burst a seam. He was here in short order, looked at it and was off to get a replacement. The job was completed in about an hour and at a very reasonable price (actually MUCH less than what some bigger places quoted us and he was a top notch professional from start to finish. The most recent time was for a malfuntioning faucet on the second floor. He came out, tightened the valve underneath and we agreed upon when would fit in our schedules to complete the work. If you need plumbing done right and quick, he's your man to call! read more

I had a very easy plumbing issue and wanted to replace my kitchen faucet but didn't have the proper tools (or time to be honest). After a "Yelp" search I called Gomes and he came out within 2 hours. Frank and Griff were at my place and had the issue fixed fast. I'd use them again if needed. read more

I don't get how this company has all great reviews! We have gas leak in one of the pipes. After reading all these positive reviews we called Gomes plumbing heating and cooling. We left 2 voicemails and two days later no response!!! In the second voicemail we asked the guy to at least call us back even if they can't take care of the issue, at least to let us know that they are busy or something. No response! Don't waste your time. They don't care. Gas leak is the serious issue but not for these guys I guess! read more

My heater did not work and it was starting to get pretty cold at night. Based on other Yelp reviews I called Gomes Heating. Frank came out THAT night @ 6 PM and within about 1 hour my heater was working. He also checked out my garbage disposal too. His fee was VERY competitive!! I need to call him again to help me install my W&D. I would recommend that Frank identify his business on his v-mail greeting. I call a couple of time and left messages and wasn't sure I really had a business v-mail or someone's personal v-mail. read more

I called Frank to replace a hot water tank on my triple decker home, he told me he will be at my house in 20 minutes to replace it. Frank was here on time and swapped out the tank for a new one. Frank even went out of his way to fix some other issues i had from a different plumbers mickey mouse work. He is very professional and will always call him back for any plumbing work i have in the future. I highly recommend him. Thanks again Frank. read more

Amazed to see such a high review for this company. We called to get our a/c examined and the guy who showed up did absolutely nothing and actually asked me to call another service company while he sat and listened to the conversation. He then surmised that we must need new Freon (which I'd read is an extremely rare and extremely expensive procedure) and demanded $250 for his useless services. Luckily we found a much more legitimate service nearby and they fixed everything promptly, identified a couple of inexpensive replacements, and charged us under $200 for everything. read more

Frank was excellent. Had an issue with HVAC system in South Boston. Came over the next day and fixed everything within a hour. Very reasonably priced... He even came back with a spare part that our system required before the end of the day, FREE OF CHARGE. I would highly recommend him! read more

I called Frank at around 2PM on a Friday because my heat was not working and he was at my condo by 4PM that same day to diagnose the problem . He wound up having to come back the next day (made it to us by 11am on Saturday) with a part and his electrician to finish the job. I live in a 4 unit brownstone in the South End with a common utility area utility room and three separate heating zones. His rates are very competitive as he charged $80/hour for labor. Many other people I contacted were as $150+ claiming they need to charge time and a half on Friday afternoons and over the weekend. My impression of Frank was he was a very honest and sincere guy. He will have my business moving forward and I will be suggesting him to the other people in our condo association. read more

Called Back Bay Mechanical to schedule repair on my Central Air/Furnace unit. He was busy and on the road, but said he would make it there the next day, and asked me to send him an email about the problem. I did as he requested. Never replied to my email, never showed up. Called Gomes after that. Talked to Frank who was also very busy but said he would come by later in the early evening. No show, no call. I'm glad they didn't show up because then I called ProSolutions Bath & Boiler and met Elijah. He was fantastic. Read my 5 star review for him. read more

Updating my past review after reading the more recent ones. 4 years ago I was very pleased with my HVAC service. I called the number which was a cell phone, just a "hello" with no indication that I was calling the business. Then I was told he was driving and to text the number with what I needed. I texted and received no contact back. Unfortunately they've lost my business and will find someone else. read more

Frank showed up promptly, brought in as many people (and equipment) as needed to diagnose the problem, and worked around my scheduling request to get the job done on time and at a good price. read more

I called on short notice about a small gas leak from my range. He showed up as promised with the necessary part in hand, and had everything done in about 20 minutes. Reasonable price and a nice guy to boot. Would definitely use his service again. read more

We had a heating problem, called Frank and within 30mins, Frank sent out a guy who showed up and fixed our problem IMMEDIATELY.. THAT'S THE BEST SERVICE EVER!!! Very happy, satisfied and will be using Gomes from now on.. A+++ Service.. read more

Huge thanks to Frank who came to my rescue after the water was shut off in my building and the stem broke in valve...leaving me with no water. Frank arrived the following morning, analyzed the issue and sent me pics of the completed job while I was at work. Timely, efficient and doesn't rip you off. read more

Gomes was responsive to my call, professional, reasonably priced, and super easy to work with. Came by to assess issue on a Sunday and replaced 14 yo water heater on Monday. Glad I called! I will use Gomes for all my plumbing needs. G St, South Boston read more

Our water heater broke on Friday and I called Frank Saturday morning at 9am. He said he'd be over in 30 minutes for an inspection and quote. He showed up on time and gave me a very reasonable price. He started working on replacing the heater immediately and was done in around 3 hours. He was very friendly, honest, and quick. Look no further, as other places I called quoted $500 more than Frank. Extremely satisfied with the service, and now if you'll excuse me, I'll be enjoying a nice and long hot shower. read more

I called Frank on Friday for a non emergency issue and he came on Sunday which in my opinion is as good as it gets unless you have an actual emergency. He was going to be delayed on Sunday making our appointment (unexpected van repair issue) but he called me well in advance to reschedule. When he arrived, he was friendly and knowledgeable. I would have no hesitation in recommending him to anyone and will continue to use Frank. read more

Called them at noon during a blizzard to fix a broken garbage disposal. They showed up at 4pm, diagnosed the problem, then went to Home Depot to buy me a new disposal and installed it - all by 5:30! Subtracting the cost of the disposal itself, this is one of the best prices I've ever heard of. Top notch work, and I would absolutely recommend these guys to friends! read more

Frank provides excellent customer service and did a great job for me. I had a serious leak in my hot water heater and called Frank for help. We exchanged calls and text a few times so he was able to diagnose the problem before he came over, and was very responsive every time. In the end, I replaced the hot water heater which was really old to begin with. Frank did a great job replacing it and he was on time and attentive. I would recommend his service to anyone. read more

"Can't show up because it's in Cambridge?" Is that too far? What gives? I'm going to give this business the benefit of the doubt, but it sounds odd that servicing a client for an estimate the next city over constitutes a problem. 0 stars or LOWER, for now. Hope you do good work, where ever you DO service. read more

My landlord contacted Gomes to fix a problem in my unit. Gomes told the landlord he would contact me. After days of not hearing from him, I looked him up and called him myself. He asked some questions, and said he would get back to me. I called him back a couple of days later after not hearing from him and left him a voicemail message. Never heard back. Went with another plumber. read more

We were having a problem with our HVAC unit. I live in Dorchester so I did a random search on the internet. Based on the reviews on Yelp, I decided to give Frank a call. He came to my house immediately along with an electrician. They were both friendly, professional and courteous. We have a "no shoe" policy in our home and I was extremely impressed that they both removed their shoes without even being asked! Frank and Manny were able to troubleshoot the problem that was a result of shoddy work from the original contractor. They came up with a great solution to the problem and worked well into the early evening until we were back in business. I will definitely be using Frank again. Very highly recommended. read more

Frank was awesome! I called him for a dripping bath tub and low water preasure in my kitchen sink. He came by the same day that I called to look at the issues and said he would be back the next day to fix both. He showed up on time with a helper and replaced my kitchen faucet in no time. My bathtub turned out to be more of a project than originally thought and it was getting late and would need another day to finish, but when Frank found out I would be out of town for the rest of the week he went to home depot, got the part I needed and stayed until 8:30 pm finishing the job. His prices that he quoted were what he charged, and they were very reasonable. I would call Frank again for any plumbing needs! read more

Just wanted to add an updated review. We decided to replace the boiler in our home as it was original to our house that was built in 1938. Frank gave us a very fair price and his schedule worked with ours. He even made us aware of incentives being offered by Mass Save. We have been very pleased with Frank's work and his professionalism. read more

This guy is the real deal. My water heater started leaking in my basement and I knew I had to get the situation fixed right away because I was heading out of town for a week. Frank answered his phone, gave me a solid quote, showed up when he said he was going to - 2 hours later - and did a great job. This is my second time with Gomes Plumbing and if you think I'm dealing with anybody else you're out of your mind. read more

Frank and Manny were just the plumbers we were looking for. We needed a new shower faucet installed, and he was at our house within 2 hours on a Saturday. He explained the options clearly, and his prices were fair and much better than some other quotes we had received over the phone. He had the whole job done in 2 hours. He even offered to come back and install new trim. Guys like this are the reason I use Yelp - would highly recommend. read more

We needed our heater fixed (it's February!) and Frank was able to schedule us right away, showed up on time, was friendly and professional, and fixed the problem in less than 30 minutes. Can't ask for more than that! read more